Posted on Feb 25, 2026
Guest User
Location: Excellent
Facilities: Good
Service: Unsatisfactory
1. There was no one to greet us upon arrival
2. Our suitcases were unattended and we had to carry them to our room ourselves.
3. Mosquitoes everywhere.
4. We had to request for mosquito repellent. The hotel staff should be more attentive and ensure rooms are stocked with essentials.
5. The food we ordered for in-room dining was not even warm (forget hot food). We only ordered some fries and a sandwich - not sure if the fries were prepared and shipped from France 😂
Will never opt this place again.
Show more
Price per night fromSEK 553
Posted on May 9, 2025
jp68
It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.
Show more
Price per night fromSEK 1,124
Posted on Jan 9, 2025
Anonymous User
It was a cheap Ibis brand hotel, but the room facilities were quite old and the water facilities were very worn out. Breakfast was for locals only and there was very little for foreigners to eat. There were no convenience stores nearby, so it would have been nice to have a mini shop.
Show more
Price per night fromSEK 463
Posted on Feb 10, 2026
Guest User
Fabulous setting up on a hill about a 20 min walk down to the town(definitely get a rickshaw back). Didn’t realise we could order eggs for breakfast until our second morning (not offered them on the first morning). Cake at breakfast was yummy.
Bathroom hadn’t been cleaned on arrival and there were splatters marks on the wall above the tea/coffee area. We also returned to our room late afternoon to find maintenance working on our balcony - did feel this could have been done after checkout!
Fabulous shower.
We ate in the restaurant one night and the food was very good. The high taxes in Tamil Nadu added to the price (almost 25%) so bear this in mind . Cocktails weee excellent.
We did the morning ’hike’ which was well worth getting up for.
We were brought a hot water bottle on our second night which was a lovely surprise.
Tea & biscuits served between 5 & 5.30pm which was a nice touch although more of the breakfast cake would have been good.
Would recommend staying here as rooms, location & restaurant are excellent.
Show more
Price per night fromSEK 506
Posted on May 7, 2019
ZHIBOTemporary fixed old hotel, good price, good service, no need to be too detailed, basically has made the level of more than 500 hotels in China.
Show more
Price per night fromSEK 389
Posted on Jun 10, 2025|Club Room
Guest UserReturning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age.
On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay.
The restaurant manager Nazim was helpful.
However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol.
The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average.
The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.
Show more
Price per night fromSEK 635
Posted on Jul 3, 2026
Will VargheseA very ordinary hotel IMO!!
The pillows had molds. The room service was prompt though. Breakfast buffet spread was pretty decent and tasty. If you are looking for a five star experience within your conservative budget, try The Accord Metropolitan in T Nagar.
Show more
Price per night fromSEK 523
Posted on Jul 28, 2025|Deluxe Twin Room
Naser MadinaThe front office staff like Ameer,Lavanya are very professional and very helpful
Excellent responsive
Show more
Price per night fromSEK 818
Posted on May 12, 2026
Guest UserStayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins.
Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages.
Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for!
Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him.
Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette.
Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day!
Myself and my husband had a truly wonderful time at The Residency Towers, Chennai!
We will surely return.
My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.
Show more
Price per night fromSEK 794
Posted on Mar 1, 2026
Sangeetha Naidu
Amazing hospitality. The staff were friendly and polite. Ensuring our stay was safe and comfortable.
Show more
Price per night fromSEK 821