Hotels in Hainan23.7% of visitors choose this area
GGuest User2026.01.28
Driving to Riyue Bay, staying at this hotel was super hassle-free. They have a parking lot and a shuttle service that takes you right to your room's building. It's only a few hundred meters from all the major surf clubs, which is really convenient after a surf session. Plus, there's a water park and a horse riding stable nearby, so there are plenty of options for activities and entertainment.
Hotel near Sanya Bay,Sanya28.5% of visitors choose this area
GGuest User2026.01.26
Had a fantastic stay! The room was spotless, no strange odors, and all the facilities were in perfect working order. The front desk staff were incredibly warm and helpful, making the whole experience smooth and stress-free. The hotel's location is also very convenient, with plenty of dining options nearby. Excellent value for money – I'll definitely choose this place again next time!
Hotel near Tongguling National Nature Reserve,Wenchang5.2% of visitors choose this area
TTutubuchiluobosi2026.01.03
Pros:
1. **Convenient Takeaway**: There's a dedicated takeaway locker. You can easily order from Wallace, McDonald's, Luckin Coffee, and nearby supermarkets.
2. **Shuttle Service**: They offer a mini-bus service to and from the high-speed rail station (limited seating, requires advance booking).
3. **Festive Atmosphere**: The hotel really goes all out for holidays! The Christmas decorations and festive fireworks were beautiful – a huge bonus.
4. **Excellent Front Desk Service**: The front desk staff were very proactive in resolving issues, and calls were always answered. Hotel staff were also enthusiastic about helping with luggage.
5. **Great Location**: Very close to Stone Park and Tonggulun, and taxis are easily accessible.
6. **Friendly Cats**: There are adorable (wild) cats around, very friendly and not aggressive towards people.
Cons:
1. **Musty Smell in Room**: The room had a strong musty smell (barely tolerable).
2. **Cleanliness Issues**: The hygiene was just okay. There was mold on the walls and air vents, and the bottom of the bathtub was yellowed with uncleaned hair nearby.
3. **Poor Wi-Fi for Apple Users**: The Wi-Fi was not very friendly for iPhone users; it kept disconnecting or failing to connect, so I mostly relied on mobile data.
4. **Terrible Food**: Although the hotel food portions were large, it was incredibly bad. The Baoluo noodles had absolutely no flavor (not just bland).
5. **Noisy Cats at Night**: The kittens were a bit noisy at night (perhaps hungry or something else). I suggest arranging deworming and neutering for the cats, providing a cat house (please don't kill or drive them away) as part of the hotel's 'cute pets' initiative, maybe even creating a cat cafe.
For the price of over 400, this hotel is already quite good and offers great value for money.
Hotel near Haitang Bay,Sanya2.8% of visitors choose this area
Ssalinda12026.01.08
Atlantis Sanya is a highly popular resort hotel, and here's a summary of various reviews:
**Pros**
* **Rich Facilities**: The hotel boasts extensive entertainment facilities like the Aquaventure Waterpark and The Lost Chambers Aquarium, making it ideal for families with children and a perfect spot for a family vacation. The thrilling slides at the waterpark and the clean, well-maintained pools are a highlight, and the underwater scenery at the aquarium is truly stunning.
* **Excellent Service**: A huge thank you to the 'Little Octopus' butler service at Atlantis Sanya – it truly exceeded expectations! From proactively contacting us to confirm flight details before check-in to guiding us through the entire process upon arrival, we didn't have to worry about a thing. During our stay, I casually mentioned wanting to know more about the beluga interaction, and the butler immediately compiled the schedule and best viewing spots for me. Every day when we returned to our room, there was a pleasant surprise: a 'goodnight' dessert by the bed and the balcony loungers thoughtfully adjusted. This kind of subtle, attentive service really made our vacation experience exceptional! 💯
* **Beautiful Scenery**: The hotel is nestled along the magnificent South China Sea coastline. Ocean-view rooms offer expansive vistas, and higher-floor rooms provide captivating sea views, offering a visual treat.
* **Diverse Dining**: The hotel's breakfast offers a wide variety of options and authentic flavors, receiving many positive reviews from guests. Additionally, the hotel features several specialty restaurants, catering to the diverse culinary preferences of its guests.
**Cons**
* **Poor Soundproofing**: The soundproofing in the rooms isn't great. Rooms near corridors, elevators, or the waterpark might experience noise from people walking, talking, or the sounds of the amusement facilities.
Finally, I'd like to thank the staff at the Aquaventure Waterpark, specifically a shout-out to the amazing Tony! My child lost their glasses in the pool and was very upset. Tony, our 'retrieval hero,' spent ages searching in the water and helped us find them. What incredible service! For anyone visiting, definitely look out for Tony! 👍
Hotel near Dadonghai Beach,Sanya16.1% of visitors choose this area
MM310696****2025.12.15
This stay was absolutely perfect! From the moment I stepped into the lobby, KK at the front desk greeted me with such warmth and enthusiasm. She not only patiently answered all my questions but also proactively introduced the hotel's high-tech amenities, like the smart robot that effortlessly handles food orders, deliveries, and information inquiries – truly impressive technology! Even more surprising, there's a self-service washer and dryer right next to the room, with complimentary detergent provided. The entire wash and dry cycle only takes two hours, which is incredibly thoughtful for guests staying longer or needing frequent laundry.
KK provided service with a constant smile throughout my stay, helping with my luggage upon check-in and even presenting a local specialty gift upon check-out. These small details really highlight their attentiveness. The hotel environment was clean and bright, and the drinks and meals delivered by the robot felt incredibly considerate. From the facilities to the service, every aspect showcased the hotel's professionalism and sincerity. I will definitely choose this hotel again next time I'm in Shenzhen! Highly recommend it to anyone looking for efficiency combined with a personal touch!
Hotel near Sanya Bay,Sanya28.5% of visitors choose this area
GGuest User2025.09.30
This guesthouse offers truly exceptional, 'home away from home' service.
- As soon as you arrive at Phoenix Airport (whether by high-speed train or plane), they'll arrange airport pick-up for you.
- Photography services are available.
- The location is fantastic, very close to the beach, so you can enjoy the sea breeze in the evenings and occasionally see fireworks being set off.
- High-quality hotel facilities (bed, bathroom, beautiful views).
- 24/7 customer service, with quick responses and excellent communication skills (especially if you use WeChat).
- Safety is a top priority; they continuously improve infrastructure to prepare for typhoons.
- Every shift of staff is aware of previous guest requests, so you never have to remind them.
- Tianya Town has lots of great food options, usually open until 10-11 PM.
My family and I had a wonderful stay.
Hotels in Hainan66.7% of visitors choose this area
Wwqypajkkl2026.01.07
This hotel is incredibly quiet and comfortable, with excellent cleanliness. The breakfast is lavish, and the service is outstanding. Before arrival, a butler added me on WeChat to provide information about the weather, local attractions, and the shuttle bus from the high-speed rail station. On the evening of check-in, the butler called again to ask how my stay was and if I needed anything, which made me feel very well taken care of. The hotel is divided into sections: Ocean Castle, Desert Castle, Glacier Castle, and Forest Castle, each with its own unique character. The kids had a fantastic time at Haihua Island, and staying at the Oubao Hotel while visiting Haihua Island is an excellent choice.
Hotel near Haidian Island,Haikou6.1% of visitors choose this area
Mmao7492026.01.16
Bringing my child to Haikou for a vacation, the InterContinental Haikou is an absolutely impeccable choice. For a family trip, this hotel far exceeded expectations, from its facilities to its service, truly setting the benchmark among Haikou's star-rated hotels.
**Breakfast Experience: Haikou's Best**
I have to specifically praise the breakfast! The variety and quality are arguably the best among all the star-rated hotels in Haikou. I've stayed at several five-star hotels here, but the buffet breakfast at InterContinental Haikou surpasses them all in terms of selection, quality, and freshness. There's a dazzling array of Chinese and Western dishes, local specialties, live cooking stations, and a dedicated kids' section. Even my picky eater enjoyed it, and waking up every day, this breakfast was what he looked forward to most.
**Family-Friendly Facilities: Attention to Detail**
Hotel facilities completely meet five-star standards. The outdoor swimming pool has crystal clear water and an expansive view, keeping my child thoroughly entertained. Even more delightful is the outdoor hot spring pool; we could play in the water during the day and soak in the springs at night, making our family time extra relaxing. The room setup was also very thoughtful. Our family room was spacious, the bedding was soft, and we had a beautiful view of Haikou Bay right outside our window.
**Service Experience: Constantly Impressed**
What truly moved me this time was the attentive service from our butler, Jenny. Days before our arrival, she proactively added me on WeChat, discussed our room preferences and our child's likes, and even shared a guide to family-friendly activities in Haikou. What truly impressed me was on our departure day: our flight was suddenly delayed, and as soon as Jenny learned about it, she immediately helped us apply for a late checkout. This saved us from dragging our luggage and child around the airport waiting. This kind of customer-first attitude truly embodies the warmth of the InterContinental brand.
**Location & Convenience: Seamless Integration**
The hotel is right next to Haikou Bay Shopping Center, offering a one-stop solution for dining, shopping, and entertainment, which is incredibly convenient for families. I especially loved their smart delivery robots. When we ordered takeout, the robot would automatically deliver it to our room door. It was both secure and fun, and my child loved chasing the robot, making it an extra 'playmate.'
**Summary: Highly Recommended**
The hotel's overall environment is clean and tidy, and the service team is professional and enthusiastic. Both the facilities and the human touch are exceptional. This trip was extra joyful because my child was happy, and the InterContinental Haikou played a huge part in that. Next time I'm in Haikou, this will still be my only choice!
Hotel near Sanya Bay,Sanya28.5% of visitors choose this area
AAnonymous User2026.01.23
A day before our arrival, customer service reached out, and then I connected with our butler Vivi on WeChat. She helped us book activities for our check-in day in advance. Upon arrival, our garden view room was upgraded to a full sea view, and the scenery was absolutely stunning! It was my parents' and children's first time in Sanya, and they had an amazing experience. There were activities for the kids like coconut picking and crab catching, plus a decent-sized children's playground. The heated pool even had a bubble show in the afternoon, so the kids were happily playing outdoors all day. We could enjoy breakfast by the pool while watching the goldfish. Vivi was incredibly responsive and helped us with everything we needed. Despite a few minor hiccups, our overall experience was fantastic. We'll definitely choose to stay here again on our next trip to Sanya. A big thank you to our butler Vivi! I rarely leave reviews, but this experience was truly excellent.
Hotels in Hainan66.7% of visitors choose this area
GGuest User2026.01.26
This hotel is perfectly located right above a commercial street and a food street, making dining and shopping incredibly convenient. Everything you need is right at your doorstep, so you don't have to go far for anything. It's an ideal choice for a island vacation, offering easy access to explore, eat, and have fun.
Very Good
2544 reviews
9.3/10
Price from
PLN 349
per night
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9.3/10
Very Good
GGuest UserMy stay at the Yalong Bay Welcome Hotel exceeded all expectations! The butler, Coke, provided excellent service. The apartment's location is superb, just a few minutes' walk to the beach, and it's surrounded by convenient dining and shopping options. The room was spacious and bright, with a 180-degree sea view balcony that offered breathtaking views of the azure bay. Waking up to the sound of the waves each morning was incredibly therapeutic. The facilities were comprehensive, with kitchenware and a washing machine, making it feel just like home. The butler service was attentive and thoughtful, proactively offering travel advice and helping with tour bookings. The hygiene was impeccable, and the bedding was very comfortable. The value for money is outstanding, making it perfect for both family vacations and romantic getaways. It has become my top choice for accommodation in Yalong Bay, and I will definitely be staying here again!
GGuest UserInterContinental Haitang Bay was definitely the right choice! As expected from an InterContinental, the lobby is grand, and the public areas exude a strong Southeast Asian vibe, with beautifully maintained greenery. It's very close to the beach, where the hotel provides lounge chairs, towels, sand toys, and drinking water, allowing you to leisurely relax and enjoy the magnificent view of Haitang Bay. The breakfast is quite impressive, offering a wide variety of options, including various Hainanese specialties. The complimentary meal at Tianfu Chinese Restaurant was excellent! I'd seen some negative reviews about the Executive Lounge on social media, but I found it to be perfectly fine. There's plenty of food for both kids and seniors, and the variety of dishes is quite good. The service was absolutely incredible, which was my favorite aspect. Every staff member we encountered greeted us warmly, and any requests made to the front desk or our butler were met immediately – the response time was incredibly fast. They even provided welcome fruit and a complimentary minibar. What's more, the staff were incredibly kind; they actively helped soothe our crying child and even offered umbrellas to escort us indoors when it rained. The mini-train is free, the kids' club is free, family activities are free, the heated pool is free, and towels and swim rings are readily available... you name it, they have it. Plus, our room type had a 180-degree balcony, offering fantastic views of not only the duty-free shop but also the ocean. Overall, it was truly amazing, and I'm so glad I spent so much time carefully choosing this hotel! A big thank you to the staff for their hard work ✌🏻✌🏻✌🏻, ✌🏻✌🏻✌🏻, ✌🏻✌🏻✌🏻!
YYY9991This was the best service I experienced during my Sanya trip. I'm a big Shangri-La fan and almost always choose them wherever I go. Every staff member I encountered here greeted me proactively. I arrived at the hotel a bit late and hadn't added the butler's WeChat. A lady at the front desk spontaneously asked if I needed a late check-out the next day, seeing that I had only booked one night. We said no, as we'd be leaving the next morning. She then asked if we'd like a packed breakfast, offering to prepare one for us to take away. Isn't good service what you really want when you travel? From the environment to the human touch, everything felt comfortable and warm. Every detail reflects the excellent management quality of the company. I look forward to staying again.
MM310696****This stay was absolutely perfect! From the moment I stepped into the lobby, KK at the front desk greeted me with such warmth and enthusiasm. She not only patiently answered all my questions but also proactively introduced the hotel's high-tech amenities, like the smart robot that effortlessly handles food orders, deliveries, and information inquiries – truly impressive technology! Even more surprising, there's a self-service washer and dryer right next to the room, with complimentary detergent provided. The entire wash and dry cycle only takes two hours, which is incredibly thoughtful for guests staying longer or needing frequent laundry.
KK provided service with a constant smile throughout my stay, helping with my luggage upon check-in and even presenting a local specialty gift upon check-out. These small details really highlight their attentiveness. The hotel environment was clean and bright, and the drinks and meals delivered by the robot felt incredibly considerate. From the facilities to the service, every aspect showcased the hotel's professionalism and sincerity. I will definitely choose this hotel again next time I'm in Shenzhen! Highly recommend it to anyone looking for efficiency combined with a personal touch!
MM283566****The hotel is right next to Yalong Bay, with direct access to the beach. They even upgraded my room! The room was quite spacious and clean, with no musty smell. If you're on a budget but still want to stay in Yalong Bay, I think this is a great option.
From the hotel's beach, you can walk towards the beaches of Horizon, MGM, and Sheraton – everyone shares the same stretch of oceanfront. It's fantastic value for money to go for a swim and then come back to sunbathe. You can even relax on the loungers at MGM and enjoy the sea breeze, really soaking in the vacation vibe.
GGuest UserWhat truly stood out was how genuine and respectful every staff member was, from the concierge to housekeeping. Their smiles and greetings felt sincere, and when they offered help, it was always with a collaborative, never condescending, attitude. This interaction, built on mutual respect, gave guests a comforting sense of partnership rather than the usual distance of being 'served.'
As I checked out, I realized this is perhaps the pinnacle of true guest relations service: it begins with keen observation, is perfected through thoughtful action, and ultimately blossoms into the delightful anticipation of a future reunion between people. This hotel made me feel not just like a transient guest, but a genuinely welcomed friend.
SSophy0000Our stay at JW Marriott turned out to be a truly unforgettable and deeply touching experience.
During our stay, it happened to be our baby’s second birthday. Sharry prepared a birthday surprise for us that went far beyond anything we expected. It was not just a simple room decoration, but a genuine celebration of a child’s growth, done with real care and heart.
The room was beautifully decorated, but what moved me the most was this: almost all hotel staff personally wrote handwritten birthday wishes for our baby, folded each note into a heart, and placed them together in a glass bottle. Seeing that bottle filled with so many handwritten messages from different people was incredibly touching. It wasn’t just five-star service — it was warmth, sincerity, and human connection.
What made this experience even more special was that Sharry learned we had stayed at JW Marriott Khao Lak, Thailand, in October last year, and that our wonderful experience there was the reason we chose the JW Marriott brand again. After hearing this, she went the extra mile and coordinated with the team in Thailand to record a birthday greeting video for our daughter.
Receiving birthday wishes months later from familiar faces we had met before, from another country, was incredibly emotional and meaningful for us. It truly showed a level of care and connection that is very rare.
The hotel also prepared a birthday cake for our baby, and the next day surprised us again with a lovely animal-themed cake. The care didn’t stop at one moment; it continued throughout our stay.
In addition, our room was upgraded, and during the entire stay, Sharry checked in with us daily about our experience, always attentive but never intrusive. This kind of thoughtful, genuine service made us feel truly valued and well taken care of.
Objective feedback:
• The sound insulation of the room door is not very strong, and corridor noise can be noticeable
• Breakfast is average, without many highlights
• It would be great if the breakfast area could include clear allergen labeling, which would be very helpful for guests with food allergies
• The hotel feels more business-oriented and mature in style, and the overall resort atmosphere is not particularly strong
Overall, this is a hotel with solid facilities and exceptionally warm, thoughtful service. The sincere, unrequested, and carefully executed details made this stay truly special and memorable.
GGuest UserI booked the room through Trip.com, and as a Platinum member, I didn't get any member benefits. The service staff I encountered earlier were all very indifferent until the butler Didan showed up, and then I finally experienced the Marriott quality (FYI: Didan is a girl 😂). When I checked in, I reserved dinner for the next day, but when we arrived, there was no record of our reservation, which meant we couldn't get our preferred seating. Didan helped us try to coordinate a table change, but we had to leave soon so we didn't end up switching. The front desk didn't offer any explanation either. Breakfast butler Allen provided excellent service during breakfast; he noticed our baby wasn't eating well and even offered to pack some bread for the baby to take with us when we checked out.
Ssalinda1Atlantis Sanya is a highly popular resort hotel, and here's a summary of various reviews:
**Pros**
* **Rich Facilities**: The hotel boasts extensive entertainment facilities like the Aquaventure Waterpark and The Lost Chambers Aquarium, making it ideal for families with children and a perfect spot for a family vacation. The thrilling slides at the waterpark and the clean, well-maintained pools are a highlight, and the underwater scenery at the aquarium is truly stunning.
* **Excellent Service**: A huge thank you to the 'Little Octopus' butler service at Atlantis Sanya – it truly exceeded expectations! From proactively contacting us to confirm flight details before check-in to guiding us through the entire process upon arrival, we didn't have to worry about a thing. During our stay, I casually mentioned wanting to know more about the beluga interaction, and the butler immediately compiled the schedule and best viewing spots for me. Every day when we returned to our room, there was a pleasant surprise: a 'goodnight' dessert by the bed and the balcony loungers thoughtfully adjusted. This kind of subtle, attentive service really made our vacation experience exceptional! 💯
* **Beautiful Scenery**: The hotel is nestled along the magnificent South China Sea coastline. Ocean-view rooms offer expansive vistas, and higher-floor rooms provide captivating sea views, offering a visual treat.
* **Diverse Dining**: The hotel's breakfast offers a wide variety of options and authentic flavors, receiving many positive reviews from guests. Additionally, the hotel features several specialty restaurants, catering to the diverse culinary preferences of its guests.
**Cons**
* **Poor Soundproofing**: The soundproofing in the rooms isn't great. Rooms near corridors, elevators, or the waterpark might experience noise from people walking, talking, or the sounds of the amusement facilities.
Finally, I'd like to thank the staff at the Aquaventure Waterpark, specifically a shout-out to the amazing Tony! My child lost their glasses in the pool and was very upset. Tony, our 'retrieval hero,' spent ages searching in the water and helped us find them. What incredible service! For anyone visiting, definitely look out for Tony! 👍
GGuest UserThe breakfast is great, especially suitable for older guests. The Grand Hyatt Sanya Haitang Bay is perfect for families and leisure travelers. Its main strengths are the spacious feel, attentive service, and convenient facilities. The downsides are the beach and some aging amenities, as well as crowded breakfast times. Overall, it offers excellent value for money among the luxury hotels in Haitang Bay.
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