The hotel's hygiene and location are great, with plenty of shopping and dining options nearby. However, upon check-in, we were told the parking lot required a reservation and was therefore unavailable. We had to park on the street in paid parking spaces instead. There was no mention on the website or booking interface that parking needed to be reserved in advance.
The hotel was great however for the size and experience they are aiming for and the reputation of being operated by the Hilton, the internet speed is subpar and was below my expectations. A speed test returned speeds of 0.03mbps which is not enough for web browsing. I would have hoped for better internet connection given the price and premium segment this hotel competes in.
Really enjoyed our stay here. The staff were lovely, right from reception, housekeeping to porters. As we had been travelling for a couple of weeks, having a laundry in the hotel was a lovely bonus. There were food places of all varieties within walking distance as well. Definitely recommend staying here
Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.
What an absolute gold mine of a hotel …. The little units had all you could want they were warm cosy clean and comfortable. With an absolute bonus of a heated bathroom floor.
We stayed a couple of nights and ate at Boots and Jandels and the Wrinkly Rams both delicious. We also went to the hot springs which were delightful.
The manager here was also so friendly and helpful I would 100% recommend this accommodation to anyone.
We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport.
The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too!
We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!
The hotel is not new, but the condition is maintained good, it was clean and comfortable, the location is right next to the road, but the noise of the road is not heard. For stopping on the road between the sights - perfect. There is a beautiful restaurant and petrol nearby.
Wonderful. Had the 2 bedroom apartment for sons graduation. Was spacious and all amenities provided including iron, hair dryer and microwave, fridge.
Was comfortable and warm. Great location and accessible parking.
The location is very good, the ground room, there is a small balcony directly to the outside, under the grape rack, there are tables and chairs to enjoy tea while watching the scenery, the transportation is convenient, the parking space is sufficient, it is a good hotel.
Spacious bed with electric blanket that felt extra warm and cozy in the cold weather ❄️
Great view from the balcony with beautiful greenery all around. The location was also very convenient — walking distance to the lake and the famous Wanaka Tree. Really enjoyed the peaceful and relaxing stay
The restaurant served really good food and the prices were very reasonable too. Cozy atmosphere and comforting meals 🩵
Great
412 reviews
9.0/10
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8.3/10
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GGuest UserThe hotel is quite large with many rooms. I booked a twin room, and it was spacious with two comfortable and clean queen-sized beds. My room was on the third floor, at the corner, offering only a partial view of the lake. There were no kitchen facilities, so cooking wasn't an option. The hotel's location is excellent, right by the lake. It's about a 10-minute walk to Queenstown's center and its attractions. The staff were friendly and helpful. There's a car park, but parking comes with a fee. Breakfast is also an extra charge, but the quality was decent.
GGuest UserI've stayed here many times before, but this was by far the worst experience. Check-in has always been self-service on an iPad. However, this time, just as I was about to finish checking in and grab my room key, the front desk suddenly came over and asked to see my ID. She held my New Zealand driver's license for ages, and I had no idea what she was even looking at. Then, after I got to my room, the sheets were really dirty – I couldn't tell if it was blood or what. All in all, a truly terrible experience.
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
GGuest UserThe hotel was great however for the size and experience they are aiming for and the reputation of being operated by the Hilton, the internet speed is subpar and was below my expectations. A speed test returned speeds of 0.03mbps which is not enough for web browsing. I would have hoped for better internet connection given the price and premium segment this hotel competes in.
GGuest UserI'm very disappointed. The price fluctuated wildly. I booked during the Spring Festival, when the price was extremely high, but after checking in, I found the price was half the original price. Ctrip refused to give a refund, and my attempts to contact them were unsuccessful. It's highly not worth recommending; the price is simply not worth it.
GGuest UserNice place with central location of the Oamaru town, near Woolworth supermarket, some nice old-fashion places and beach. Nice to visit and grab photos.
Hotel keeps original decoration you can feel warm with the fireplace and wooden furniture. But the room is clean with modern style.
AAmber Jong“Fantastic stay – highly recommend!”
I had an excellent stay at the Cambridge Hotel. The location is perfect, within easy walking distance to major attractions, restaurants, and public transport. The room was clean, modern, and very comfortable, with a great city view from the balcony.
The staff were incredibly friendly and helpful throughout my stay, always going above and beyond to assist with any requests. Check-in and check-out were smooth and efficient.
The facilities were also impressive, especially the indoor pool and overall cleanliness of the hotel. Everything felt well-maintained and welcoming.
Overall, this hotel offers great value for money, combining comfort, convenience, and excellent service. I would definitely stay here again and recommend it to anyone visiting the area.
GGuest UserThe hotel is not far from the intercity bus station, but you have to climb two hills, one of which is quite steep and long. The cleanliness was acceptable; I didn't experience the issues mentioned in other reviews. I stayed for three nights. For two nights, I was at the end of the 2nd-floor hallway, and the soundproofing was very poor; I could hear traffic passing by all night. For one night, I stayed on the 3rd floor in a room a bit further from the end, and it was very quiet at night. The kitchen is well-equipped with pots, bowls, and cutlery, and there's a microwave, oven, kettle, dish soap, and dishcloths.
AAbagaqiwangjunThe lake view room was absolutely beautiful! The hotel is conveniently located with great service. There's a bus stop right downstairs, making it easy to get to the airport and Arrowtown. The washer and dryer were a lifesaver. This is a highly cost-effective hotel in Queenstown! I'll definitely be back and recommend it to my friends.
EEdison MMercure Queenstown truly elevates the vacation experience! My friend and I stayed in a lake view room with two large beds, and the entire experience was fantastic – definitely five stars!
🌄 Stunning Views: The lake view room offers an absolutely divine panorama! You can take in the breathtaking beauty of Lake Wakatipu and the Southern Alps right from your bed. The lake and mountain scenery, both morning and evening, is so beautiful it leaves you speechless; waking up to it every day was incredibly rejuvenating.
🏊♀️ Excellent Facilities: The hotel features its own pool and lounge area. After a day of activities, a dip and some sunbathing really enhanced the holiday vibe. The room was spacious, the bedding soft and comfortable, and it was spotlessly clean. The facilities were complete and modern, perfectly meeting our travel needs.
💁♀️ Attentive Service: The front desk staff were warm and professional. Upon check-in, they proactively introduced the hotel facilities and provided local tips for sightseeing. Any requests were promptly handled, showing great attention to detail that made us feel very welcome.
📍 Convenient Location: The hotel’s location is superb. It’s easy to park if you're driving, and you can also walk to Queenstown center with ease, making dining, shopping, and visiting attractions incredibly convenient.
Our Queenstown trip with my friend was made even more perfect by this hotel. We will definitely choose it again next time we visit, and I highly recommend it to every traveler coming to Queenstown!
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