The city’s night view from my spacious room was amazing. Perfect for last-minute trips since they provide all essentials like combs and toothbrushes. Receptionists were super polite and the check-in process was fast. Parking was easy but a bit narrow, so drive carefully; better signage for the hotel lobby lift would help!
Overall - Rooms are clean and feel fresh (stayed in the family executive sea view room). Main areas are newly renovated with a fresh look, though some parts of the property still feel dated — generally well maintained. The breakfast buffet was decent with local favourites, a western spread, fresh juices and decent coffee.
Did not have a great experience at the BBQ dinner due to beach flies. Management took some time to react but ultimately replaced all the food and put measures in place to deter flies. It was off-putting, though it appeared to be an isolated incident — staff were apologetic and receptive to feedback.
🏨 Room — 7/10
Clean, spacious, with all the essentials.
🧹 Cleanliness — 8/10
👋 Staff Friendliness & Responsiveness — 7/10
Staff were friendly and well-mannered. Junior staff would benefit from further training in food safety and guest feedback escalation.
📍 Location — 7/10
Set on a clean, soft-sand beach. Opposite the hotel is a long stretch of local food stalls and eateries.
🍽️ Food & Drink — 5/10
Breakfast buffet is decent. BBQ dinner has room for improvement.
🌅 View/Scenery — 7/10
Clean stretch of beach directly in front of the property.
🏃 Activities Around — 7/10
Surprisingly good gym — older equipment but very complete with a rack and barbells. Plenty of spots to lounge at the beach. Spa was closed for renovations. There is a private ATV operator next to the resort which felt like a safety hazard, with children and adults riding unsupervised and recklessly.
♿ Disabled Friendliness — 8/10
Hotel near Teluk Cempedak,Kuala Kuantan100% of visitors choose this area
SSafri Ghazali2026.01.21
Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention.
Cons / Areas for Improvement:
1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak.
2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday.
3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough.
4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests.
Pros / What We Appreciate:
1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards.
2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking.
3. The beach is very clean and conveniently located right next to the hotel.
4. Large swimming pools (two pools available), so it never felt crowded.
5. Staff were extremely friendly, polite, and always willing to help.
Conclusion:
Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.
I recently had the chance to stay at Adena Beach Resort, and honestly it turned out to be a really refreshing getaway.
The biggest highlight is definitely the private beach. Waking up to the sound of waves and being able to walk straight to the beach in the morning is something you don’t get everywhere. The beach was clean, peaceful, and perfect for a slow morning walk during sunrise.
The rooms were comfortable and well-maintained, with a relaxing view that makes you feel like you’re truly on a break from the city. The resort itself has a calm atmosphere — not overly crowded, which made the stay even more enjoyable.
Another thing I appreciated was the friendly and helpful staff. From check-in to check-out, the service felt warm and welcoming. Small gestures from the team really made the stay more pleasant.
If you’re looking for a quiet beach escape in Pahang, especially near Kuantan, Adena Beach Resort is definitely worth considering. It’s the kind of place where you can slow down, breathe, and just enjoy the sea breeze for a while.
Would definitely come back again for another short retreat.
I booked 3 rooms and happy that two of them are connecting rooms. Overall satisfied with the cleanliness of the rooms, the friendliness of the staffs and the facilities provided. Swimming pool could be better if there's not that much of dirt seen at the bottom.
The staff was incredibly helpful, welcoming, and attentive to our request, truly elevating the hospitality experience. We were thrilled to be upgraded to a newly refurbished 2-bedroom suite, having the extra space made our stay so much more comfortable. Huge thanks to the front desk for the unexpected surprise—their hospitality is truly top-tier.
Just one small improvement - the spotlights at the street make the rooms too bright for sleep. I would suggest the hotel management to consider to install thicker black out curtains.
We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion.
The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out.
As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious.
The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration.
we stayed at junior suite comprises of 1 queen and super single bed. room was spacious but balcony not so clean. TV cannot change channel.good for short stay
Me and my husband booked this hotel for our staycation before Ramadan start. The price offer affordable with our budget since we went there during school holiday and CNY. We choose superior room which located in front of the pool. The resort are huge/big, a bit classic since the room interior quite oldies. I guess it's true this resort was build on 1987~ somewhere. The resorts well maintain, the staff are welcoming, polite, good PR with guests inquiries. The resort have great access to the beach that you may walk from the room/pool/restaurants. They have 2 pools, the one are surround by the villas/superior room and they have pool theme park (small theme park), require to wear the bands (will provide during check-in), the kids definitely enjoyed playing at the pool so do adults too. The other side of theme park pool, the have pool facing the beach and besids the restaurant, and of course their lifeguard always monitor the guests in pool area. There so many type of rooms you may choose in future. Furthermore, their breakfast menus are satisfied to enjoy, staff that always ready to clean up once guest finished their meal. Overall it's very comfy, nice and beautiful resort to choose for staycation/holiday. Definitely will come again in future.
The bathroom lights were problematic: one was out and the other was flickering. The towels were dirty, and they only provided one toothbrush. There was also a strange odor in the room when I checked in. However, the service was quite good.
Very Good
265 reviews
8.9/10
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9,0/10
Great
MManmanlyThe hotel felt like a quiet, secluded haven. We booked a beach villa, and they even accommodated our request for a room with a great view. There were many sharks by the jetty, and we could snorkel right outside our room to see plenty of fish and small sharks. The hotel food was good, though a bit pricey. The room design was truly impressive, with front and back doors offering different views, and we even saw many playful monkeys. The cleanliness was absolutely spotless! It also came with a separate vanity table, which turned out to be perfect for our child's homework.
The only letdown was the spa. For a hotel that markets itself as a spa destination, the spa rooms were chilly and damp. The therapist was simply awful; she even stopped massaging me when I fell asleep??? I definitely do not recommend getting a spa treatment at this hotel.
MMystery solvedThe stay was good, clean, and easy access to the mall, ****** and sky avenue. However be prepared for a 100m run from the entrance to your hotel room, it is actually wide enough and quite a nice walk 🤭 staff were well trained and attentive to any needs or questions you may have, not sure what amenities the hotel has as there wasn’t any that had directional cues for guests, so I’m guessing there aren’t any? I may be wrong
WWanee ZulkifliMe and my husband booked this hotel for our staycation before Ramadan start. The price offer affordable with our budget since we went there during school holiday and CNY. We choose superior room which located in front of the pool. The resort are huge/big, a bit classic since the room interior quite oldies. I guess it's true this resort was build on 1987~ somewhere. The resorts well maintain, the staff are welcoming, polite, good PR with guests inquiries. The resort have great access to the beach that you may walk from the room/pool/restaurants. They have 2 pools, the one are surround by the villas/superior room and they have pool theme park (small theme park), require to wear the bands (will provide during check-in), the kids definitely enjoyed playing at the pool so do adults too. The other side of theme park pool, the have pool facing the beach and besids the restaurant, and of course their lifeguard always monitor the guests in pool area. There so many type of rooms you may choose in future. Furthermore, their breakfast menus are satisfied to enjoy, staff that always ready to clean up once guest finished their meal. Overall it's very comfy, nice and beautiful resort to choose for staycation/holiday. Definitely will come again in future.
GGuest UserI booked 3 rooms and happy that two of them are connecting rooms. Overall satisfied with the cleanliness of the rooms, the friendliness of the staffs and the facilities provided. Swimming pool could be better if there's not that much of dirt seen at the bottom.
SSYAHMI SHAMSUDINI recently had the chance to stay at Adena Beach Resort, and honestly it turned out to be a really refreshing getaway.
The biggest highlight is definitely the private beach. Waking up to the sound of waves and being able to walk straight to the beach in the morning is something you don’t get everywhere. The beach was clean, peaceful, and perfect for a slow morning walk during sunrise.
The rooms were comfortable and well-maintained, with a relaxing view that makes you feel like you’re truly on a break from the city. The resort itself has a calm atmosphere — not overly crowded, which made the stay even more enjoyable.
Another thing I appreciated was the friendly and helpful staff. From check-in to check-out, the service felt warm and welcoming. Small gestures from the team really made the stay more pleasant.
If you’re looking for a quiet beach escape in Pahang, especially near Kuantan, Adena Beach Resort is definitely worth considering. It’s the kind of place where you can slow down, breathe, and just enjoy the sea breeze for a while.
Would definitely come back again for another short retreat.
LLAYCHEN YAPStayed at 1001 Nights Hotel Genting Highlands, Trademark Collection by Wyndham and had a great experience. I arrived very late around 4am (due to avoid Raya Highway Traffic Jam), but the customer service was excellent and the check-in process was smooth and hassle-free, which I really appreciated after a long journey.
The room was clean, cozy, and comfortable for a good rest. Even though my booking didn’t include breakfast, the overall stay was still very satisfying. The hotel has a nice atmosphere and is suitable for a short getaway in Genting Highlands.
Overall, a pleasant stay with good service. Would recommend for those looking for a comfortable and convenient place to stay.
CCrayon TravelsOverall - Rooms are clean and feel fresh (stayed in the family executive sea view room). Main areas are newly renovated with a fresh look, though some parts of the property still feel dated — generally well maintained. The breakfast buffet was decent with local favourites, a western spread, fresh juices and decent coffee.
Did not have a great experience at the BBQ dinner due to beach flies. Management took some time to react but ultimately replaced all the food and put measures in place to deter flies. It was off-putting, though it appeared to be an isolated incident — staff were apologetic and receptive to feedback.
🏨 Room — 7/10
Clean, spacious, with all the essentials.
🧹 Cleanliness — 8/10
👋 Staff Friendliness & Responsiveness — 7/10
Staff were friendly and well-mannered. Junior staff would benefit from further training in food safety and guest feedback escalation.
📍 Location — 7/10
Set on a clean, soft-sand beach. Opposite the hotel is a long stretch of local food stalls and eateries.
🍽️ Food & Drink — 5/10
Breakfast buffet is decent. BBQ dinner has room for improvement.
🌅 View/Scenery — 7/10
Clean stretch of beach directly in front of the property.
🏃 Activities Around — 7/10
Surprisingly good gym — older equipment but very complete with a rack and barbells. Plenty of spots to lounge at the beach. Spa was closed for renovations. There is a private ATV operator next to the resort which felt like a safety hazard, with children and adults riding unsupervised and recklessly.
♿ Disabled Friendliness — 8/10
GGuest UserThe bathroom lights were problematic: one was out and the other was flickering. The towels were dirty, and they only provided one toothbrush. There was also a strange odor in the room when I checked in. However, the service was quite good.
TTraveller354Beautiful resort that really makes you feel like you are in the middle of nowhere. The grounds are well maintained and really pretty, the huts are a bit plain, but have what you need.
The rooms do get really warm which I feel could be solved by blocking off the high roof. This would make it easier to clean and make the room a bit smaller for the small air con unit to cool down.
We also had a double hut that connected to another one with a thin door which didn’t lock. Great for families travelling together, but as we did not know the people staying in the other hut, we would have liked the option to lock the door.
The walls are also really thin so we sometimes heard a bit more than what we wanted to hear.
Some of the activities are incredible!
Highly recommend the night jungle walk. The guides are really knowledgeable and managed to spot tiny (and sometimes not so tiny) creepy crawlers for us to see.
The day jungle walk was fun and not too hard. “Easy” jungle hiking.
The boat trip to Lata Berkoh was a waste of time. The boat trip itself is fine, but you get out to look at a big tree, then again at a “fish sanctuary” which is really just a few empty buildings and a guy selling fish food in recycled bottles. You then feed the fish in the river. Finally, the swimming spot is just a different part of the dirty river, with conflicting signs which state it is both safe and unsafe to swim.
The night boat tour was ok. The guides really try to find things for you to see, but it really depends on which animals are out and about.
So all in all, good experience, but recommend looking outside the resort for things to do during the day, we mainly just sat around until the next activity we had booked as it was too hot to do anything and many of the trails were too long to do in between min 3-5km.
Also: note you cannot get to the resort by car! You need to leave it in the parking and take a boat (1RM per passenger) to get to the resort. Not bad, just not something we knew and it took us a while to figure it out in the dark.
Food was ok
GGuest UserReally great price point. Right in front of the beach. A budget friendly place. Fazz and team were so helpful, especially arranging activities that can include my 88 year old grandma. The food at the restaurant is good, although very westernised. I would have liked more authentic malay sambal options. I have no complaints. For the price, the location and service are above and beyond!
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