Hotels With Bar in Nagano Prefecture, Japan

The most convenient hotel located right next to Nagano Station. The 2nd floor of the hotel is directly connected to the connecting mall leading to the station too. Room is cozy and clean. Check in is easy. Staff are friendly even with limited English they are professional. Managed to have my luggage held in the lobby on checkout as well so that I could explore more on the last day. Nearby are several convenience stores, bus stations, restaurants. Easy access to popular spots like the Snow Monkey Park, Togakushi Shrine, and more. For the convenience, location, and cleanliness, it’s worth it.

1. Parking - Parking is behind the hotel, and they will check your booking and give you a parking chit (駐車券). The person manning the parking situation doesn't inform you beforehand that you have to bring this chit to the lobby for check in. We left it on the dashboard as we thought it indicates that we can park here. If you're travelling with alot of baggage, it can get pretty inconvenient as you will have to walk one round around the hotel for accessible routes to avoid a flight of stairs. 2. Check in procedure - 三條-san was helping us with the check in. Did not feel welcomed, and everything just felt routined and mechanical. This was still acceptable. When it came to asking for the parking chit, we said we left it on the dashboard and whether we could return later to show it to him. We were really not informed that we had to bring it to the reception. 三條-san's face immediately showed a face of disgust and annoyance, and he mildly rolled his eyes too in displeasure. My partner immediately ran to the car to get it for him there and then. This was pretty shocking to me as I did not expect Japanese hospitality to be this rude and nobody mentioned to us to bring the chit to the reception. He could have been more patient and handled it more professionally. We were also unaware at the time of making a hotel reservation that you have to book a breakfast slot at the time of your check in. We checked in at around 7pm, and we were only left with the 6am or 6:30am breakfast slot. This felt very restrictive as everyone has different waking habits or plans for the next day (Felt like we were back in school). You were also restricted to 50 minutes duration at breakfast. Having to change my plan entirely just because of this restriction felt ridiculous. Would I get a refund of the cost of the breakfast if I can't make it for any of the breakfast timings? If this was made known at the point of the hotel reservation, I might have reconsidered as the slots for the more human timings seem to get snatched up really quickly. All in all, the check in progress was pleasant and 三條-san was a huge reason for it. I will recommend future visitors to avoid him if you see that there are other staff manning the reception desk. 3. The J floor rooms were lovely. Clean, decent size, filled with amenities and complimentary drinks even those in the fridge. The hotel room itself was lovely compared to what happened in the lobby. 4. Breakfast - Despite being left with the ridiculously early breakfast slots, breakfast spread was great. Wide range of food and if you get a window seat, you have a good view of the city.

This hotel was the most satisfying one of my trip. It's about a 10-minute taxi ride from Karuizawa Station, costing around 1300 JPY. The hotel has an English style, and the rooms are spacious. The service was excellent; they delivered our luggage to our room. They also provided a 1000 JPY voucher per person, which could be used for dinner. Right behind the hotel is the quaint Ofuna Shrine, with beautiful scenery, especially with autumn in full swing.

The location is near but consider as far walking from station. It’s very far from the walking streets/ town and castle (approx 1km or slightly more). The bus/ transport couldn’t stop exact to those area hence walking is required. If you wanted to stay close to the station, there’s more better choices which more straight forward locate from the stations. Hotel buena vista just not as straight forward. The staff is just junior inexperience. I have phone data issue and ask for wifi assistance. The wifi in the lobby is so weak that I couldn’t connect. I ended up going back to JR station to get the public wifi to fix my data. Staff just look at me without offering any solutions. But one staff is kind and he stood at the lobby. He handed me the Matsumoto map for my exploring before the 3pm check in. Hey, I expected this is done by the one at the counter not this gentleman who stand at the hotel lobby! When it mentioned hotel buena vista has good cafe etc etc .. it’s actually dated and nothing to shout about. However the perks is to book a slot and visit the sister hotel closer to the mountain with the provided shuttle bus for their onsen facilities. That was top notch !!! Please book it earlier before it’s gone. However the slot available is dinner time. So please consider it.

The hotel is brand new. The room is lovely and so spacious! The bed was huge and it was comfortable, we all slept well every night. Staff were courteous and attentive. We really enjoyed our stay here. The hotel location is also perfect, right on old karuizawa ginza street with many food and shopping options nearby during the day. The breakfast options were very limited and the food was the same every day, so I found it a challenge to feed my toddler. Basic food items like cereal and slice bread were not available. The fruit options were also limited and not the most child friendly e.g. pineapple, grapefruit and grapes. Also, the rooms are not made every day but you can request for the staff to clean and make the room. Overall we still had a great stay and hope to visit again soon.

My stay at Hotel Indigo Karuizawa was incredibly comfortable and relaxing. It offered a completely different vibe compared to hotels in central Tokyo. The moment I arrived, I felt like I was on vacation. The design is unique and tasteful, not at all ostentatious, blending beautifully with Karuizawa's natural surroundings. The room was more spacious than I expected, and the balcony offered a great view; waking up and opening the curtains in the morning really brightened my mood. The bedding was very comfortable, and it was quiet at night, leading to excellent sleep quality. The onsen (hot spring) and public areas were also a big plus; after exploring Old Karuizawa, a soak there completely unwound me. The staff provided natural and unobtrusive service, yet they were always there to help when needed. Overall, it's a perfect place to slow down and enjoy the pace of Karuizawa for a night or two. If I come back, this hotel will definitely be my first choice again.

The room was clean and the housekeeping staff would send water to the room during the evening meal. Two days of kaiseki dinner is not awkward, very looking forward to the freshness. The staff in the hall are very kind, and the students are very good at English and proactive. I appreciate the staff service in the hall very much and deserve praise! The hotel lobby is designed in a traditional style with flowers and flowers everywhere, which is like a work of art. The room design is quite old, but the maintenance is not bad.

This second time in this hospitable hotel. While a short distance away from the Karuizawa station, it is quite well located to nearby old town and buses to a number of places of interests. The hotel seems like a boutique hotel. Its decoration has not changed since 2023. The dinning room is redecorated with more seats. It is more like a cozy lounge. At the reception area, one can find an assortment of tea bags with some special infusions. Of course coffee is there as well.

Hotel has good facilities with big public bath, and quite big room with tatami too. It also provide free drinks and snacks after 9pm which is great for guest to enjoy. But hotel is too far from centre with no shopping centre nearby, hotel dose provide shuttle bus, but services frequency is low and no service after 5:30pm, which is too early. Therefore you definitely need to drive to stay here. Room facilities also quite old too , with pre-builded bath is very old and has strong urine like smell, I believe it is from material used. So we did not use bathroom for shower at all. Breakfast is lack of options and dose not provide any change during our 5 days stay.

I booked two rooms for two nights, but due to a system glitch, one of the rooms wasn't successfully booked. Trip.com customer service then recommended another hotel. However, the next day when we arrived at the new hotel, we still couldn't check in. All payments for both rooms had been made by 10:30 AM, so they should have been reserved for us. Yet, the hotel again cited a system error and said our rooms hadn't been held. They then told us to return to the first hotel, and it was already around 11 PM at that point. I was utterly frustrated by the whole situation. Despite all this, Trip.com's customer service was very responsive and helpful, thumbs up to them.