The hotel is in a good location, close to the square, church, museum and other attractions. The lobby reception staff is good, the lobby is spacious and has local characteristics, the room is also large, and the bathroom facilities are OK
The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.
The hotel staffs always greeted us warmly and went extra miles to help us. Rooms and bathrooms are satisfactory, although there is room for improvement. The location is a bit away for the main action but the stunning view from the top makes up for it.
The room facilities are complete and the reception is warm. The staff even provided alcohol to facilitate our handling of the wound. The hotel is decorated in a simple and elegant environment. The breakfast is also good, mainly because it feels great to live in the backyard of the monastery.
The hotel location was great! The rooms were spacious and clean. The staff was helpful. And the breakfast was plentiful and accomodating for people that need to take the first 5am bus up to Machu Picchu.
Hotel location is very good in the old town, six or seven minutes walk from the weapons square
The internal environment of the hotel is very good, the decoration is very beautiful and very clean.
The room is also clean and tidy, but there is no exhaust fan in the room. The smell of the bathroom is difficult to disperse, especially the closed room without windows.
The service is difficult to say. I booked a superior room with windows and balconies. When I checked in, I said that the room was gone. The room I upgraded was the result of the ”upgraded” room. It was a fully closed room without windows! I don't agree, but the hotel said there was no room. The ”discussion” result was to give me free dinner. I didn't have a choice. I could accept...
I went in June(their winter) and the night is 2 celcius. the heater didnt work that much its freezing cold. However I got a junior suite with this fancy Jacuzzi!! They are far from everything but the cars from Indrive app is cheap so it didn't that matter.
66 reviews
7.4/10
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IDR 684,579
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PPeter Tang 369Hotel location is very good in the old town, six or seven minutes walk from the weapons square
The internal environment of the hotel is very good, the decoration is very beautiful and very clean.
The room is also clean and tidy, but there is no exhaust fan in the room. The smell of the bathroom is difficult to disperse, especially the closed room without windows.
The service is difficult to say. I booked a superior room with windows and balconies. When I checked in, I said that the room was gone. The room I upgraded was the result of the ”upgraded” room. It was a fully closed room without windows! I don't agree, but the hotel said there was no room. The ”discussion” result was to give me free dinner. I didn't have a choice. I could accept...
GGuest UserThe staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.
GGuest UserIt is a short walk from the Machu Picchu station and is convenient for eating and shopping. Unlike the hustle and bustle outside, you can feel at ease with a calm feeling from the time you enter the hotel hall. Check-in is smooth, meal information is easy to understand, and it tells you what you need in a short time, so you can rest assured with the impression of being used to it. The room is clean and comfortable with sufficient equipment. I think I will definitely book this hotel next time I come to Machu Picchu.
CCaseyLThe hotel staffs always greeted us warmly and went extra miles to help us. Rooms and bathrooms are satisfactory, although there is room for improvement. The location is a bit away for the main action but the stunning view from the top makes up for it.
GGuest UserA lot of rooms in the hotel are actually in the basement, and you can't see anything at all. The window is just a decoration, and the basement wall is right next to the window. The highest floor, the 4th floor, is called a luxury room, but because the roof of the third floor extends out 2 meters and tilts up, you can only see a little sky from the window, and you can't see the courtyard at all. It's very strange, but there is no reminder when booking a room. The front desk helps to order a car, which is at least 7 or 8 times more expensive than calling a car yourself. Consider it carefully.
DDavid dengThe hotel is in a good location, close to the square, church, museum and other attractions. The lobby reception staff is good, the lobby is spacious and has local characteristics, the room is also large, and the bathroom facilities are OK
SSham LatiffThis is a lovely hotel very near to the train station with lots of restaurants next to it. Its also very conveniently to go to the bus station up to the citadel. The hotel staff are very friendly and accommodating. They even helped us get a really good guide for our visit to the incan city. Highly recommended
PP250I went in June(their winter) and the night is 2 celcius. the heater didnt work that much its freezing cold. However I got a junior suite with this fancy Jacuzzi!! They are far from everything but the cars from Indrive app is cheap so it didn't that matter.
DDavid & MichelleThe hotel location was great! The rooms were spacious and clean. The staff was helpful. And the breakfast was plentiful and accomodating for people that need to take the first 5am bus up to Machu Picchu.
GGuest UserI like the hotel very much, it is very clean and has a colorful decoration as it is Cusco, I like there was water available to fill my bottle as in other hotels it was not and generate so much plastic generates conflict to me in addition to the cost of the The hotel was very comfortable and very comfortable.
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