Hotels With spa in Cusco Region, Peru

Doesn’t meet Belmond expectations. 1. Food is average, the same we had in a small village, change a chef, not tasty at all. 2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible? 3. Welcome is not in Belmond style: no champagne or good chocolate. 4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking???? 5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst. 6. Stuff is not well trained, communication is super artificial. Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.

Our stay at Sumaq Machu Picchu Hotel was excellent. The hotel is new, well maintained, and is an ideal place to enjoy a comfortable rest before visiting Machu Picchu. The service was warm and attentive from the moment we arrived. A staff member was waiting for us at the train station and assisted with our luggage both to the hotel and back to the station upon departure. Our room was comfortable, and the bed provided a much-needed good night’s sleep. The hotel is also conveniently located within a short walk of the bus departure point for Machu Picchu. Everything was clearly explained during check-in, while the check-out process was equally smooth and well organised. Overall, Sumaq Machu Picchu Hotel offers excellent service, comfortable accommodation, and a convenient location. We would highly recommend it to anyone seeking a relaxing stay before visiting Machu Picchu.

Everything was perfect, but right at the very end, I was charged an amount that I wasn't sure if it was a service fee or something else. I was in a hurry, so I just paid it. However, if there are additional charges beyond the room rate, I wish I had been informed beforehand.

Our train back from Machu Picchu was delayed, so we didn't get to the hotel until 10 PM. Upon entering, we were immediately greeted by a cozy warmth. The turndown service was already complete, and there was even a hot water bottle. It was hands down the best night's sleep we've had so far on this trip. The hotel itself is incredibly stylishly decorated. Breakfast is a buffet, but you can also order à la carte. The coffee is excellent too. Highly recommend!

The photos don't do justice to the place! The hotel is fantastic--the location is close enough to the attractions but just outside of the main tourist area since it's up on the hillside, so it's the perfect combination of convenience and relaxation. The check-in process was so welcoming, we felt at home as soon as stepping into the hotel's courtyard. The views from the hotel were unbelievable; the breakfast was great; the rooms were very clean and has all the comforts you'd need. And don't miss the llamas in the backyard! The restaurant staff didn't seem very experienced but it was sufficient.

It is a short walk from the Machu Picchu station and is convenient for eating and shopping. Unlike the hustle and bustle outside, you can feel at ease with a calm feeling from the time you enter the hotel hall. Check-in is smooth, meal information is easy to understand, and it tells you what you need in a short time, so you can rest assured with the impression of being used to it. The room is clean and comfortable with sufficient equipment. I think I will definitely book this hotel next time I come to Machu Picchu.

This was our favourite hotel in Peru! The staff were amazing, always checking on us and making sure we were comfortable. They helped us with oxygen when one of us was sick from altitude. They have a laundry room, which was super convenient as a family. Laura at the front desk was incredible, she deserves a promotion! Such a lovely, and helpful front desk attendant!

This hotel absolutely exceeded my expectations. Located in the heart of Cusco, it's incredibly convenient for getting around and finding restaurants. Converted from a monastery over several years, the entire hotel is beautiful and grand, a perfect blend of history and modernity. I was also pleasantly surprised to be upgraded to a suite for free. The room was filled with a sense of tranquility, and I slept comfortably at Cusco's high altitude. The breakfast was also plentiful. The only downsides were the slightly noisy air conditioning and the soft pillows, but I still highly recommend this hotel!

Novotel Cusco is a hotel that blends historical charm with modern comfort, and is a popular international chain hotel in Cusco's Old Town. It's a highly recommended choice for travelers looking to experience the atmosphere of an ancient Inca city while also prioritizing quality accommodations and convenience. The hotel boasts a superb location in the heart of Cusco's historic city, within walking distance of major attractions such as Plaza de Armas, the Temple of the Sun (Qorikancha), and the San Blas district. Numerous restaurants, cafes, currency exchange shops, and travel agencies are nearby, making it convenient for trips to Rainbow Mountain, Sacred Valley, or Machu Picchu. The hotel's most distinctive feature is its historic architecture. Converted from a 16th-century colonial building, the hotel retains its traditional Spanish colonial style in the courtyard, with stone walls, arcades, and courtyards exuding historical charm. Stepping into the hotel feels like stepping back in time to Cusco centuries ago, perfectly blending into the surrounding ancient city atmosphere. The service was generally excellent. The front desk and concierge staff were friendly, spoke fluent English, and were helpful with high-altitude travel, transportation arrangements, and local tourist information. The check-in and check-out processes were efficient, reflecting the mature service standards of an international chain hotel. The breakfast was satisfactory. The restaurant offered a wide selection of Western and local specialties, including fresh fruit, bread, hot dishes, coffee, and Peruvian ingredients. Considering Cusco's high altitude, the breakfast was varied and provided a good energy boost, preparing guests for a day of travel. The guest rooms were modern and comfortable, with good quality bedding and overall cleanliness. While some rooms retained historical architectural structures, resulting in slight variations in room layout, they were generally well-maintained. It's worth noting that Cusco experiences significant temperature differences between day and night, and some rooms may not be very warm in winter. Additional heating can be requested from the hotel in case of low temperatures. Overall, Novotel Cusco's greatest strengths lie in its excellent location, rich historical atmosphere, and reliable international brand service. It allows guests to experience the cultural charm of Cusco's old town while providing modern comforts, making it a highly recommended choice for exploring Cusco and the surrounding area.

This is a lovely hotel very near to the train station with lots of restaurants next to it. Its also very conveniently to go to the bus station up to the citadel. The hotel staff are very friendly and accommodating. They even helped us get a really good guide for our visit to the incan city. Highly recommended