The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.
This hotel is indeed highly recommended for its scenic views and quite near to the Plaza Mayor de Armas. Highlight the cleanliness and spaciousness of the rooms, as well as the friendly and professional staff. The natural lighting and panoramic city and mountain views are definitely standout features! The room I got has a scenic view! Super worth the price, I’m telling you, you should get one with the scenic view if you stay here. And staff at the restaurant were so kind and accommodating.
The room facilities are complete and the reception is warm. The staff even provided alcohol to facilitate our handling of the wound. The hotel is decorated in a simple and elegant environment. The breakfast is also good, mainly because it feels great to live in the backyard of the monastery.
The hotel location was great! The rooms were spacious and clean. The staff was helpful. And the breakfast was plentiful and accomodating for people that need to take the first 5am bus up to Machu Picchu.
Hotel location is very good in the old town, six or seven minutes walk from the weapons square
The internal environment of the hotel is very good, the decoration is very beautiful and very clean.
The room is also clean and tidy, but there is no exhaust fan in the room. The smell of the bathroom is difficult to disperse, especially the closed room without windows.
The service is difficult to say. I booked a superior room with windows and balconies. When I checked in, I said that the room was gone. The room I upgraded was the result of the ”upgraded” room. It was a fully closed room without windows! I don't agree, but the hotel said there was no room. The ”discussion” result was to give me free dinner. I didn't have a choice. I could accept...
I went in June(their winter) and the night is 2 celcius. the heater didnt work that much its freezing cold. However I got a junior suite with this fancy Jacuzzi!! They are far from everything but the cars from Indrive app is cheap so it didn't that matter.
67 reviews
7.4/10
Price from
JPY 6,336
per night
Check Availability
See All Hotels With Spa in Cusco
Latest Reviews for Cusco Hotels
See all
9.3/10
Great
GGuest UserThe staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.
FFilipino Traveler & Entrepreneur - Beverly VegaThis hotel is indeed highly recommended for its scenic views and quite near to the Plaza Mayor de Armas. Highlight the cleanliness and spaciousness of the rooms, as well as the friendly and professional staff. The natural lighting and panoramic city and mountain views are definitely standout features! The room I got has a scenic view! Super worth the price, I’m telling you, you should get one with the scenic view if you stay here. And staff at the restaurant were so kind and accommodating.
GGuest UserA lot of rooms in the hotel are actually in the basement, and you can't see anything at all. The window is just a decoration, and the basement wall is right next to the window. The highest floor, the 4th floor, is called a luxury room, but because the roof of the third floor extends out 2 meters and tilts up, you can only see a little sky from the window, and you can't see the courtyard at all. It's very strange, but there is no reminder when booking a room. The front desk helps to order a car, which is at least 7 or 8 times more expensive than calling a car yourself. Consider it carefully.
SSham LatiffThis is a lovely hotel very near to the train station with lots of restaurants next to it. Its also very conveniently to go to the bus station up to the citadel. The hotel staff are very friendly and accommodating. They even helped us get a really good guide for our visit to the incan city. Highly recommended
PP250I went in June(their winter) and the night is 2 celcius. the heater didnt work that much its freezing cold. However I got a junior suite with this fancy Jacuzzi!! They are far from everything but the cars from Indrive app is cheap so it didn't that matter.
GGuest UserIt is a short walk from the Machu Picchu station and is convenient for eating and shopping. Unlike the hustle and bustle outside, you can feel at ease with a calm feeling from the time you enter the hotel hall. Check-in is smooth, meal information is easy to understand, and it tells you what you need in a short time, so you can rest assured with the impression of being used to it. The room is clean and comfortable with sufficient equipment. I think I will definitely book this hotel next time I come to Machu Picchu.
DDavid & MichelleThe hotel location was great! The rooms were spacious and clean. The staff was helpful. And the breakfast was plentiful and accomodating for people that need to take the first 5am bus up to Machu Picchu.
GGuest UserI like the hotel very much, it is very clean and has a colorful decoration as it is Cusco, I like there was water available to fill my bottle as in other hotels it was not and generate so much plastic generates conflict to me in addition to the cost of the The hotel was very comfortable and very comfortable.
GGuest UserPros
-beautiful garden
-many bugs outside but not inside
Cons
-poor breakfast
-cannot communicate in English on front desk
-no complimentary water
-no body soap
GGuest UserOverall a nice stay however we arrived late and there was nobody in the check in area. Took us a long time to check in as we had to wait in the dark
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.