The hotel itself was overall fine and met expectations in terms of comfort and cleanliness. However, the breakfast left quite a bit to be desired.
The bakery items did not feel fresh, especially the pastries, which seemed to be a few days old. This was noticeable and unfortunately affected the overall breakfast experience.
Additionally, it was surprising that a cappuccino made with a proper coffee machine was not included and required an extra charge. Considering the already high room rate, this felt a bit disappointing and unnecessary.
While the stay was generally pleasant, these details slightly took away from the overall experience.
Hotel near Thamel,Kathmandu100% of visitors choose this area
GGuest User2024.07.02
The room was good and tidy. But the bathroom was poor, the bathtub had stains, water pressure was very low, you will struggle to get water from the shower head if held above knee height. Bathroom window strangely set denying privacy.
The room was sizable and tidy. The fridge was loud and I had to switch it off at night. The location is great near the embassies and walkable tourist sites nearby. Very helpful staff.
Hotel near Thamel,Kathmandu100% of visitors choose this area
AAnonymous User2026.01.22
I had a wonderful stay at this hotel during my trip to Nepal. The quality exceeded my expectations in every way. The room was spacious, comfortable, and impeccably clean, providing a perfect retreat after long days of exploring.
The location is absolutely fantastic – right in the city center, which made it incredibly convenient to walk around and shop for local goods in town. What I particularly loved was the proximity to several Chinese restaurants nearby, all offering delicious food at very reasonable prices.
The staff truly made our experience special. They were friendly. They were kind enough to store our luggage while we went on our EBC trek.
The hotel staff is very courteous and the food at the hotel is delicious. It's located very close to Lord Pashupatinath temple, hardly 5 minutes walking distance. Very close to the airport as well.
Hotel near Thamel,Kathmandu100% of visitors choose this area
GGuest User2025.10.05
The room is very spacious, but the gym equipment is not in good working condition. As for the bathroom, I would like to point out that the towels are quite rough in texture.
Hotel dom Himalaya in center city of Kathmandu, big room and clean , quiet and breakfest every morning , the staff very helpful exactly the receptionist ARPANA always smiling and speaking good English. I recommend this hotel.
Hotel near Thamel,Kathmandu100% of visitors choose this area
CCostantino852026.02.22
Everything was very good. The rooms were clean, the breakfast was abundant, and the restaurant was very good. The staff were extremely kind, helpful, and always ready to assist with anything.
The only downside — and I’m sorry to say this — is the nightclub next door, which made it difficult for me to sleep. Every night, the music went on from the evening until five in the morning. The hotel management should consider taking action regarding the nightclub, as it significantly affects guests’ ability to rest.
Hotel near Thamel,Kathmandu100% of visitors choose this area
GGuest User2025.12.20
A most excellent stay at Aloft - great, friendly staff and a location that puts you in the middle of Thamel for shopping or laundry after a trek. I must say that I had one of my best sleep in any hotel at Aloft! Can’t really explain it because I am extremely picky with pillow, room temperature etc. But it just worked so well for me! I will look forward to returning for my next trip back to Nepal!
Clean. Nice selection of breakfast. The concierge was professional and helpful. The valet staff was very helpful with the taxis.
The reception desk staff was not quite familiar with his work.
1. Couldn’t find my booking.
2. Miscalculated the number of nights to stay
3. Didn’t realize the room was prepaid and was going to charge again.
But he acknowledged his mistakes.
Nice Old Hotel, Great Staff with few needs to improve.
Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all.
The lobby, the room and Ghurka bar are still great.
2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges.
Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience.
Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days.
Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern.
Front desk Trainee, has good presence, I thought first he is manager.
A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.
Very Good
41 reviews
8.5/10
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8,5/10
Very Good
GGuest UserThe room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it.
Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out.
At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service!
Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on.
I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw!
Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome.
All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return.
As for the unused cocktail coupon, I still have it. Any takers?
CCostantino85Everything was very good. The rooms were clean, the breakfast was abundant, and the restaurant was very good. The staff were extremely kind, helpful, and always ready to assist with anything.
The only downside — and I’m sorry to say this — is the nightclub next door, which made it difficult for me to sleep. Every night, the music went on from the evening until five in the morning. The hotel management should consider taking action regarding the nightclub, as it significantly affects guests’ ability to rest.
GGuest UserWe knew the service would be good as soon as we booked, and within hours we received a welcome email, listing the ways we could contact them if we needed to.
On the pick up at the airport, they were speedy and efficient and the taxi ride only took us 20 minutes with traffic.
As we walked through the door we were blown away by the interior decoration, only then to find that hotel had been a former palace!
Historic artifacts and pictures were strewn through the hallways and the outside only matched the royal feel with perfection.
We stayed in the royal suite, with a big bed and balcony. The staff were great, the breakfast was standard for off peak times and although the location isn't in the depth of Thamel, the area most will go out for eating and drinking, it was within 30 minutes drive of most landmarks and as it was the ambassedy/ office worker area, there was a nice vibe.
There were some things that can't be controlled. The hotel did a good job of providing heat as the weather in February is still chilly.
The pollution was real. Especially as you walk nearer the streets, something to think about if you are sensitive to this. Apart from that, It was all really wonderful. Niraj Yadav the receptionist and the team, we thank you dearly.
MMatthew1122The grounds of the hotel are beautiful and the service, as well as the food is excellent. The rooms however, are very old and small (we were able to change rooms after bringing this up with reception). The location is in Thamel and getting to nearby attractions is convenient
GGuest UserThe hotel service is very professional, the breakfast is rich, and the front desk service is warm and thoughtful. When I asked for water, it was delivered quickly. There is also a hair dryer in the hotel, and the hot water for bathing is very comfortable.
Many Chinese people go to other places to find Chinese food, but they find that the most authentic Chinese food is on the ninth floor above the hotel. And the chocolate brownie here is very authentic. It was supposed to be eaten with ice cream, but I asked for hot ice cream, and the hotel immediately made hot ice cream. There is the largest farmer's market in Kathmandu next to the hotel, and 6 big apples cost less than 20 yuan. You can buy all kinds of vegetables and fruits here.
Because Kathmandu is often congested, if you connect with a flight, the hotel is very close to the airport, which is another big advantage.
GGuest UserClean. Nice selection of breakfast. The concierge was professional and helpful. The valet staff was very helpful with the taxis.
The reception desk staff was not quite familiar with his work.
1. Couldn’t find my booking.
2. Miscalculated the number of nights to stay
3. Didn’t realize the room was prepaid and was going to charge again.
But he acknowledged his mistakes.
JJohn Vincent (JV)Nice Old Hotel, Great Staff with few needs to improve.
Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all.
The lobby, the room and Ghurka bar are still great.
2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges.
Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience.
Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days.
Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern.
Front desk Trainee, has good presence, I thought first he is manager.
A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.
TTamas MarokThe hotel itself was overall fine and met expectations in terms of comfort and cleanliness. However, the breakfast left quite a bit to be desired.
The bakery items did not feel fresh, especially the pastries, which seemed to be a few days old. This was noticeable and unfortunately affected the overall breakfast experience.
Additionally, it was surprising that a cappuccino made with a proper coffee machine was not included and required an extra charge. Considering the already high room rate, this felt a bit disappointing and unnecessary.
While the stay was generally pleasant, these details slightly took away from the overall experience.
Hharriet chowThis hotel is inside the country park so you have to hire a car to go in and out. So you need to stock up with snacks and sweets before coming in. So, the only option you have is to take their package to the activities. I see tourists inside this hotel but mostly on tour, having their own packages. As travellers not bound by any travel agency, our choice is limited to: Jeep safari + canoeing. you can have the Tuala tribe dance and bbq snacks if you add more. Before signing up, I thought I could have more like jungle walk, ride on the elephant into the jungle, etc… outside the hotel is the country park so you can hear the animals at night which is good. But since there are trees, you quite can’t see the river from the balcony so it is not like you sit in the balcony and you can see the river and animals right outside. This hotel is first class for the cleanliness and the room. But for travellers, probably staying outside the country park has more options. My bf and I did not take their buffet lunch or dinner (which cost 2500rs / person) but insisted on a-la-cart. The food is not bad. And there are many waiters and waitresses to serve you.
BBJBMDWe stayed here many times. The hotel is showing its age, but the staff more than makes up for it with CLEANLINESS AND KINDNESS.
This is my home in Nepal and we stay here at least 4-5 times a year. Easy access to Themel and walking to airport 300 meters.
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