Hotels With spa in Pahang, Malaysia

My kids enjoy swimming, big pool and kids friendly (especially mini waterpark). We’ve been booked Garden Villa without breakfast, room space just nice for kids below 12yo. Room have mini ice bar, tv, kettle, hanger, wardrobe, iron, iron board & sejadah. Restaurant and shops just nearby the resort. Highly recommended for family vacation.

We had high expectations for this iconic YTL property, but sadly it fell short. While the colonial charm and beautiful surroundings are undeniable, the overall experience didn’t match the premium price. Service was inconsistent throughout our stay. Some staff were warm and attentive, while others seemed indifferent, making the experience feel uneven. For a luxury hotel, we expected much more attention to detail. The property itself is elegant, but parts of it are showing their age and could benefit from refurbishment. Although the atmosphere is peaceful, it wasn’t enough to make up for the service shortcomings. Food also not to expectation .Nasi lemak , the rice is undercooked. Coffee is inconsistent . First Serve was good . Second pot was burnt . Their high tea, sandwiches we stale . Only admirable was their scone with clotted cream & strawberry jam were excellent . Overall, it wasn’t the memorable luxury escape we had hoped for. There are certainly positives, but considering the price, we left feeling disappointed rather than impressed.

I really liked this place. Its very private and secluded, and there weren’t many guests during our stay so it felt like we had the beach to ourselves. Breakfast was peaceful and we also tried the room service, the food was surprisingly good. However for a private resort at this price point, I expected a better overall experience and more attention to detail. I checked in on my birthday, and while I wasn’t expecting anything extravagant, I had hoped for at least a simple birthday greeting during check-in. Unfortunately, there was no acknowledgment at all, which was a little disappointing. The biggest issue was the room condition. The floor was extremely wet and slippery and the walls felt damp. At first I thought the floor had just been mopped but after a few hours the problem became even worse. We had to call housekeeping twice to mop the floor and a technician came to inspect it. We were told it was caused by the air conditioner. Eventually, we gave up and asked for extra towels to place on the floor to prevent anyone from slipping, as shown in the photos. The toilet seat was also dirty and should have been replaced. What disappointed me most was the lack of follow-up. During check-out no one apologized for the inconvenience even though we had reported the issue twice. No one asked whether the problem had been resolved or if our stay had been affected. Overall, the resort offers excellent privacy, beautiful views, and a peaceful atmosphere. Unfortunately, the room condition and the lack of customer service overshadowed what should have been a memorable birthday stay. Considering the price we paid, I expected much better attention to both maintenance and guest experience.

The room was quite spacious and clean. The soundproofing was excellent, and it even had a small balcony. However, the front desk service was a bit chaotic and not very friendly. I was informed I could check in at 11:30 AM, but at the front desk, I was told the room wouldn't be ready until 3 PM. I eventually got in at 1:30 PM. The breakfast location wasn't clearly communicated either; there was no one at the front desk to ask, and it felt strange to have to inquire at the hotel next door. Thankfully, the breakfast itself was pretty good overall. You need to wear sports shoes to use the gym, otherwise, you can't get in at all – not even just to look without working out. Also, it's unreasonable to have to pay to go to the rooftop for photos.

We enjoyed the stay from check in to check out. from bed to breakfast. all was good. except for the mattress were quite stiff. overall we are happy with the trip. the breakfast was a bit less in taste, but i love the salad & fruit bar as well as the bread & pastries side. Maybe can enhance on the malay food area.

We came here celebration of mom's 71st birthday. First of all, staff Bridget (check in) & Arun (bellboy) were wonderful. The rooms were lovely (we requested & got connecting). The amenities & service all around excellent. And what I loved most is the location - beachfront with gorgeous beach & sea at Teluk Cempedak & just next to shops / eateries. Do try out Overnight's Cafe by Simple Good Station (just after McDonald's). Walk on the beach from Hyatt ! So YES I'll most definitely return & recommend.

This was my first time vacationing here, and overall I’m extremely satisfied with the experience. The staff were very polite, warm, and sincere, providing attentive and thoughtful service throughout our stay. The unique beachfront scenery is even more stunning than in the photos. The food was above average, and we ended up having all our meals—breakfast, lunch, and dinner—at the hotel during our stay. We also tried the massage therapy, and I have to say the environment was absolutely amazing—listening to the sound of the waves while enjoying professional massage techniques was a five-star experience. We also went on a Jungle Trial. There are a few spots where clearer directional signage could be added. As a small suggestion for the hotel, you might consider setting up a small shop selling souvenirs,postcards and snacks. Guests can truly relax and spend a leisurely time within the hotel without needing to go anywhere. I would definitely come back again.

Spacious and clean, equipped with a TV, air conditioning, fridge, iron, and hairdryer. The 44th floor boasts a beautiful rooftop with a pool, sauna, and glass room, all available for free use. The staff provided excellent service, responding and bringing supplies even in the early hours of the morning. However, the WiFi was very poor and almost unusable. No disposable toiletries like toothbrushes, slippers, or bottled water were provided. The location is a bit far from the cable car station (RM15-17 by Grab) and even further from the mountain top (RM25+ by Grab).

Excellent location where hotel provide buggy services from room to any location inside the resort. Staff were all friendly and helpful with our needs. Delivering of items when we requesting also very timely. Reception counter also provide snorkelling, diving, and other water sports booking with reasonable charges. Renting of equipment also available if needed. However, the sofa appeared to be a bit dusty below the cushion. Ants were seen inside the toilet sink. Otherwise the experience will be even more better.

This hotel really amaze me. This one bed room suite come with 2 washroom, one with bath tub. And also come with 2 TV, 1 in room, 1 in living room. The room is clean, complimentary drinks in fridge. All the staff in the hotel are so welcoming and polite. The breakfast choices are good too. My kids enjoyed playing in the pool, it’s clean. Thanks for the great hospitality.