The building was very dated, the smell of the air refresher was too overpowering and from the lobby to corridor and to the lift, all smells are different. The smell in the lift was unbearable.
For the price and the name of Hyatt, I expected much better quality in the rooms and amenities. The gym was old, dark and low ceiling. The restaurant was too small for the number of rooms. You have to queue to go for breakfast. The food was mediocre. No taste in the vegetable lodeh, dhal. The coffee from the coffee machine was bad, too bitter and acidic.
I definitely don’t recommend this hotel. It felt like a 3 star instead of a 5 star. The only good thing about this hotel is that it is located next to the beach.
Very old building, old facilities.. but overall still a good stay
1. The escalator was too old, it took at least 1min to get the door opened.. please upgrade a better lift
2. We stayed in Fushcia building, big room, with living room, dining area, a queen size bed, a dressing area, spacious bathroom, a bathtub - cost for RM290/night on a weekend. I feel is worthy. Given shampoo, shower gel, lotion, muji toothbrush and colgate toothpaste, shower cap, vanity kit and sanitary bag. Also, in the cupboard, there is laundry bag and slippers. Only the heater will automatically stop working after sometimes when we shower. Overall worth a 3/5 for me.
3. Talking about the activities, limited. No shows, no fun, no vibes. Suggest to revamp and reopen to attract more local tourists. Current situation is, most locals come for one day trip and foreign tourists only will choose to stay here. Without fun activities, there will not be much reputation built
Overall, we had a very pleasant stay at The Chateau. The service was excellent, all staff were hardworking, attentive, and very accommodating, which really made a difference to our experience. The room was clean, comfortable, and nicely maintained. One small personal note is that the pillows were quite large and didn’t suit me very well; I wish I had asked earlier if they could be changed. The hotel restaurant served good-tasting food, though it would be even better with more variety, especially for dinner options during a longer stay.
The location is truly superb, perfect for a short getaway near the Klang Valley without needing to travel far. The environment was cool, cloudy, and beautiful, with a relaxing atmosphere that almost felt like being in the UK. Overall, a great choice for a comfortable and relaxing short vacation.
The apartment was very clean and well managed by the operator. Apartment is still new and spacious. Check in instructions were very clear and easy to follow.
The only issue that we faced was the jacuzzi at the balcony. My child was waiting to enjoy it but it wasn't working. It can't heat the water, thus the water was too cold for my child. Operator was very responsive, brought the technician to try to fix but unfortunately, it can't be fixed.
One more thing to note is that it took us about 20min, slight uphill walk to reach Sky Avenue.
Overall its a nice stay, operator was very responsive.
Interesting hotel with a large pool and comfortable kids' pool. The children loved it. My only suggestion is that the rooms could use better soundproofing. Otherwise, everything was good.
⭐️⭐️⭐️⭐️⭐️ 5/5 – Memorable Stay at Royale Chulan Villa Cherating
We stayed at Royale Chulan Villa Cherating on Deepavali eve, and the experience was truly special. Upon arrival, we were pleasantly surprised with a free upgrade to the Premium Villa, which came with our own private swimming pool — such a perfect touch for relaxation and privacy.
That night, we enjoyed the Deepavali buffet spread, and it was excellent. There was a wide variety of dishes, flavourful and festive, making the dinner feel really meaningful and celebratory.
The villa itself was spacious, comfortable, and beautifully maintained. The private pool was definitely the highlight — peaceful, clean, and perfect for an evening dip.
Overall, it was a memorable stay with wonderful service and thoughtful gestures. Highly recommended for anyone looking for a relaxing seaside villa experience with a touch of luxury!
The homestay was beautiful, and the moment we opened the balcony, we were greeted with a stunning sea view. We arrived in the afternoon, and the tide was low at that time. We saw some tourists walking along the beach, so we joined them for a stroll. On the next day, just before checking out, we noticed that the tide had come in, and we even saw fishing boats heading out to sea. We were very satisfied with our stay.
The hotel is really great and located high up on the hill. From the room balcony, the view is beautifully foggy, which adds to the overall experience. The swimming pools are heated, with three pools available, which is a big plus. However, the mini waterpark is not heated.
Breakfast offers a wide variety of choices and was very satisfying. There is also a 7-Eleven located just below the hotel, making it very convenient for snacks or essentials.
The only downside is the road leading to the hotel, which is quite winding. It can be a bit challenging, especially at night or when it’s foggy.
Overall, it was a very enjoyable stay and definitely worth it.
Very bad service & waited for for almost 40 mins to check in. The whole hotel block has water distribution for 1 hour on the 2nd day without giving prior notice to the customers
Pros:
- The hotel is clean
- The villa was surrounded by greenery, and surprisingly, there were no mosquitoes at night
- Each room has a dedicated parking spot (though there was some confusion upon arrival, we have to park at public parking first then after check in only move to the reserved parking. )
- Water park looks good
Cons:
- Facilities are very old
- Bed springs were noticeable and uncomfortable.
- Bathtub had visible cracks.
- Showerhead and towel bar were rusty.
- Beach area had overgrown grass.
- Breakfast staff were unfriendly.
- Food was average.
Very Good
28 reviews
8.1/10
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8.3/10
Very Good
GGuest UserInteresting hotel with a large pool and comfortable kids' pool. The children loved it. My only suggestion is that the rooms could use better soundproofing. Otherwise, everything was good.
DDorisExcellent service , sales manager Sarah , offered faboulous service , Christmas brunch in picnic ground near by Boh tea plantation . Beautiful view good tourist guide Madi- a naturalist , give us lots of knowledge in this highland . F n B manager Ravi arranged good local food . This is one of our best stay, enjoy excellent hospitality from the hotel
ZZamri BaharudinThe best hotel in Cherating. The rooms were comfortable and clean, and the breakfast was decent. The beach was clean, and the hotel's surroundings were also pleasant.
AamirhmzhA Great Stay at Berjaya Tioman Resort
We had a wonderful experience during our stay at Berjaya Tioman Resort. We booked two rooms and were pleasantly surprised to receive connecting rooms, which made our stay much more convenient and comfortable especially for families.
The rooms were spacious, clean, and well-maintained, offering a relaxing atmosphere after a day of exploring the island. One unexpected perk was that can drinks in the hotel were complimentary, which was a nice touch and added to the overall value of the stay.
Breakfast offered a variety of food selections, catering to different tastes. While the spread was decent, the taste could be improved to better match the quality of the rest of the resort experience.
Overall, Berjaya Tioman Resort provided a comfortable and enjoyable stay, and we would definitely consider returning in the future.
FFarazulThe hotel is really great and located high up on the hill. From the room balcony, the view is beautifully foggy, which adds to the overall experience. The swimming pools are heated, with three pools available, which is a big plus. However, the mini waterpark is not heated.
Breakfast offers a wide variety of choices and was very satisfying. There is also a 7-Eleven located just below the hotel, making it very convenient for snacks or essentials.
The only downside is the road leading to the hotel, which is quite winding. It can be a bit challenging, especially at night or when it’s foggy.
Overall, it was a very enjoyable stay and definitely worth it.
AAnonymous UserThe place is quite clean but the view is fantastic! It might be a bit confusing for some people to find their hotel room since they have lots of towers but if you follow the instructions and signs, you will find your room. Will come here again for sure 😊 oh you can just watch the sunrise from the hotel too!
KKarmenWenVery old building, old facilities.. but overall still a good stay
1. The escalator was too old, it took at least 1min to get the door opened.. please upgrade a better lift
2. We stayed in Fushcia building, big room, with living room, dining area, a queen size bed, a dressing area, spacious bathroom, a bathtub - cost for RM290/night on a weekend. I feel is worthy. Given shampoo, shower gel, lotion, muji toothbrush and colgate toothpaste, shower cap, vanity kit and sanitary bag. Also, in the cupboard, there is laundry bag and slippers. Only the heater will automatically stop working after sometimes when we shower. Overall worth a 3/5 for me.
3. Talking about the activities, limited. No shows, no fun, no vibes. Suggest to revamp and reopen to attract more local tourists. Current situation is, most locals come for one day trip and foreign tourists only will choose to stay here. Without fun activities, there will not be much reputation built
AAnonymous UserThe building was very dated, the smell of the air refresher was too overpowering and from the lobby to corridor and to the lift, all smells are different. The smell in the lift was unbearable.
For the price and the name of Hyatt, I expected much better quality in the rooms and amenities. The gym was old, dark and low ceiling. The restaurant was too small for the number of rooms. You have to queue to go for breakfast. The food was mediocre. No taste in the vegetable lodeh, dhal. The coffee from the coffee machine was bad, too bitter and acidic.
I definitely don’t recommend this hotel. It felt like a 3 star instead of a 5 star. The only good thing about this hotel is that it is located next to the beach.
ZZulhairi Ahmad⭐️⭐️⭐️⭐️⭐️ 5/5 – Memorable Stay at Royale Chulan Villa Cherating
We stayed at Royale Chulan Villa Cherating on Deepavali eve, and the experience was truly special. Upon arrival, we were pleasantly surprised with a free upgrade to the Premium Villa, which came with our own private swimming pool — such a perfect touch for relaxation and privacy.
That night, we enjoyed the Deepavali buffet spread, and it was excellent. There was a wide variety of dishes, flavourful and festive, making the dinner feel really meaningful and celebratory.
The villa itself was spacious, comfortable, and beautifully maintained. The private pool was definitely the highlight — peaceful, clean, and perfect for an evening dip.
Overall, it was a memorable stay with wonderful service and thoughtful gestures. Highly recommended for anyone looking for a relaxing seaside villa experience with a touch of luxury!
NN husseOverall, we had a very pleasant stay at The Chateau. The service was excellent, all staff were hardworking, attentive, and very accommodating, which really made a difference to our experience. The room was clean, comfortable, and nicely maintained. One small personal note is that the pillows were quite large and didn’t suit me very well; I wish I had asked earlier if they could be changed. The hotel restaurant served good-tasting food, though it would be even better with more variety, especially for dinner options during a longer stay.
The location is truly superb, perfect for a short getaway near the Klang Valley without needing to travel far. The environment was cool, cloudy, and beautiful, with a relaxing atmosphere that almost felt like being in the UK. Overall, a great choice for a comfortable and relaxing short vacation.
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