Posted on Apr 4, 2026
Guest User
The hotel is nestled in the mountains, but unfortunately, there's no shuttle service. If you take the public bus, you'll still have a bit of a walk to get there. Taking the inclined lift from the entrance to the lobby was a novel experience. Typically, hotels like this often have a lounge, but this one didn't. The room did come with two drip coffee bags and two types of snacks. The hot spring bath is a bit small, so you have to take turns. Other than that, everything else you'd expect was there. The meals were delicate and light, which suited our taste perfectly, though meat lovers might find them a bit too vegetarian. After dinner, we went for a stroll to the Frai-Aai Bridge and saw the impressive Red Ogre wielding a mace.
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Price per night fromS$ 478
Posted on Apr 11, 2026
Guest User
This hotel was perfect for me from Yen value to ease in every sense and I am fussy with my comforts & expectations & budget. You will be happy at the Itoen Hotel with friendly English speakers at service desk, happy atmosphere, a great onsen & great dining. I would have booked for longer than one day in this very pleasant hotel & town had I known how much I enjoyed it. There is an absolutely wonderful nearby avenue of cherry blossom trees if you're here at the right time.... I was and it made my trip! Check out the steam train & suspension bridge too.
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Price per night fromS$ 66
Posted on Apr 14, 2024|Japanese-Style Twin Room “Wabirei” with Engawa, Smoking
玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
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Price per night fromS$ 113
Posted on Dec 21, 2024|Japanese Western Style Room
CocozazaThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
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Price per night fromS$ 329
Posted on Feb 1, 2020
QINVery good hot spring 酒店 ️ hotel, pure Japanese style, tatami. Breakfast and dinner are attentive and very delicate. 15 minutes by car from downtown Nikko, and close to the attractions of Nikko Tosho, within 20 minutes by car
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Price per night fromS$ 146
Posted on May 20, 2026|King Room (Single Use)
BazeGreat in every way, from the excellent location, just across from Utsunomiya Station, connected by an overpass, to the modern decor, the smiling front desk staff, the good security system, the spacious rooms, the comfortable seating areas, the beds larger than the Japanese standard, and the reasonably good breakfast. All staffs are very nice and attentive. I like the onsen on the top floor, spacious and nice, with two large pools both indoor and outdoor, see the view of the railway station, especially at night is beautiful. Last but not least, there are many cafe, restaurant, shopping zone and huge supermarket in the whole building. Recommended!
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Price per night fromS$ 97
Posted on Jul 8, 2025
Guest User
4.5 stars! Property is older but extremely well maintained. The corner western/Japanese rooms are spacious with two western beds and tatami area, single japanese bath and shower area and separate toilet area, mini fridge, tv, sitting area overlooking the river and table with four chairs as well as a massage chair! Onsen area has both indoor and outdoor areas separate for men and women and a cold plunge as well as multiple hot baths. Minus half a star for low staffing in the store/cafe areas (often no staff member to be found when kakigori desired), no in house lunch option and overly fatty meat on the 3rd night dinner (breakfast and dinner were LARGE and BEAUTIFUL but perhaps heavy on the yuba. Also, shuttle to the train station is only at 10 and 11am and getting cabs is difficult. However, would overwhelmingly recommend Nikko Senhime Monogatari!
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Price per night fromS$ 277
Posted on Apr 19, 2026
Guest UserReally enjoyed my stay, lots of locals come here. Outdoor onsen was good, buffet food was decent too (favourite was the beef!). Extra points for the massage chair which was really a good relieve after a long day. Only drawback is pillow was too small and too soft which gave me neck aches the next morning. Location a little far out from town, would need a car to get here for convenience. But overall a great stay and will come recommend!
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Price per night fromS$ 259
Posted on Apr 24, 2026
Guest User
The hotel is old so you definitely see how dated the facilities are but at the same time you know they are very well maintained. My room on the 3rd floor was spacious and had great view to Chuzenji lake. The sulfur onsen was great too. Staffs are professional, especially those in the dining room. They are vey attentive and quick to response to your needs.
The only downside is the location. If you want to find a lowkey hotel to relax in a remote area, Chuzenji is a perfect choice. But beware that there are only 3 shuttle bus a day. If you missed the last shuttle at 16h40 you will have to catch the last public Tobu bus at 18h and it takes like more than an hour to get to the hotel. No taxi, no uber available.
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Price per night fromS$ 188
Posted on Aug 11, 2024
Random随机
Wow! This place was fantastic! The staff are all courteous and professional. The hotel rooms are really clean, and the atmosphere is so relaxing and tranquil. I really enjoyed the nature vibes, and the river view by the window is perfect! The sound of the water flow and birds chirping made it to be a great night's sleep. The morning scenery is even better. I have no complaints. It was a great place to stop and rest and admire your surroundings. Take advantage of the swimming pool and the hot springs. (FYI: No tattoos allowed in case you have any, so you won't be alarmed when you see the sign.) Otherwise, everything was great about my stay! ☺️
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Price per night fromS$ 95