The hotel is nice and the room was clean (except for the long black hair left all over floor in the bathroom). The breakfast is just a sandwich box, there is no coffee (just instant coffee). I would expect better.
The staff is not accommodating and never seems to be in a good mood. I was also asked several times to pre-check online. After the third email reminder, I tried and the system didn’t let me complete it. But you can be sure that when I showed up at the reception that is the first thing they asked. Why don’t you have a QR code?
Also, they charge you for lockers. I have never been in an hotel where luggage storage wasn’t complementary.
The experience could be different if they improve a few things.
The staff at the front desk were welcoming and attentive, and communication was seamless. The location is excellent, surrounded by numerous commercial areas, making it incredibly convenient for transportation. The hotel boasts a quiet ambiance and comprehensive, well-maintained facilities.
Kurashiki was hands down my favorite part of the trip! You can explore the charming shops in the Bikan Historical Quarter or check out the outlet mall right by the JR station. There are so many great places to eat and shop.
The hotel's location is also excellent. It's less than a 5-minute walk from the JR station via a connected pedestrian walkway.
My only slight confusion was that the hotel's exterior signage didn't seem to include 'Centurion' in its name. Without my navigation, I honestly would have thought I'd gone to the wrong place! It was only once inside, seeing the actual signage (like in Photo 5), that I knew I was at the correct hotel.
We stayed in a family room with my elderly mother, and although there were four beds, there was a living area and the space was spacious, so we were able to enjoy ourselves in the room.
My mother also broke her leg a few months ago and was walking with a cane, so we asked in advance if we could borrow a wheelchair and were able to borrow one from check-in to check-out. Thanks to this, we were able to stroll around Kurashiki's beautiful streets and eat delicious sweets, which was very appreciated.
The large public bath was also flat and easy for my elderly mother to use, and it felt good to be in a large public bath for the first time in a while, so we took a bath twice, once in the evening and once in the morning.
My younger sister had stayed at Ivy Square on a school trip a long time ago, so she also had a nostalgic feeling about it.
The plan also included breakfast, so we had breakfast, and there were Okayama specialties such as seared Spanish mackerel and mackerel sashimi lined up, so we enjoyed local gourmet food from the morning.
After the meal, we ordered some take-out coffee and sat on a bench in the courtyard, enjoying a delicious coffee moment surrounded by the ivy-covered historic building.
Although our stay was short, thanks to the thoughtfulness of the hotel staff, we were able to have a safe and enjoyable trip with my elderly mother.
Thank you very much.
Nice cozy hotel with a lot of benefits but some space for improvement. Breakfast is okayish, matress is fine, location couldn't be better.
Other positives:
Attentive staff, great lounge on the roof floor with tea and coffee available, laundry with congestion monitoring, someone will appreciate local alcohol tasting. The lighting in the room is soft. Great japanese robes in the room!
Negatives:
-Youtube in TV constantly freezes
-Opening hours of most facilities are upsetting. Don't understand why you can't access this facilities most of the day.
Why you can't play pool or workout in the gym until 3 p.m.?
-Female onsen is worse, than men's. How so? No sauna, no Dyson fans for women. And can you please place any type of clock in onsen. If you ask people to leave at midnight, they better know how long until midnight.
-Only three bicycles for rent and they are not well maintained, have a lot of rust, make squeaking noises and so on.
-Sadly, the gym does not deliver. Can you please at least add some more heavy dumbells and add a pull up rack.
Overall it was a pleasant stay. I really wish they would fix these minor issues.
Absolutely delighted with my stay at this hotel!
First off, I received a complimentary upgrade to a spacious 32 sqm room.
What's more, the included travel pass offered a choice of three different perks, which proved to be incredibly handy.
The hotel's location is also extremely convenient, with direct access to the JR station directly from the second floor.
Outstanding service, all the staffs are very friendly and helpful, the food, including bar drink and breakfast are very delicious, great location, will come back if visit Okayama again
There were many free services, and we enjoyed karaoke and table tennis. 🏓
We had the entire facility to ourselves, so we could enjoy it with friends.
When we borrowed chargers and scissors, the staff always greeted us with a smile, which made us very happy.
The bath was also very clean and comfortable. I'd definitely like to use it again when I visit Okayama.
The service attitude is very good, with staff who can speak basic English and fluent Mandarin. The free ramen and ice cream were delicious. The hot spring facilities are beautiful and very satisfactory. Moreover, it is very convenient to go to Kurashiki Amano. After checking into the hotel, you can meet all your needs by walking. The room has a view of the Kurashiki Bikan area, which is beautiful.
There are three languages of Chinese, English and Japanese at the front desk, which is convenient for communication. This hotel is the first choice for new arrivals.
Very Good
8 reviews
8.9/10
Price from
IDR 766,432
per night
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9.4/10
Amazing
Good location. Near to tourist attractions location. Good breakfast.
We are a family travelling with 3 kids so we drive a car, and factored in luggage space. 1) Vessel hotel has hands-down one of the best beds ever! We checked and realised it was a Simmons mattress so the beds really offered us deep & restful sleep!! Love this! 2) The carpark was right outside the hotel so it was super convenient not having to walk up & down diff storeys to take things from car. We returned to hotel ard 10pm on 1 night & there were no more parking lots! We’d have to park at a multi-storey building that was 12mins walk away, which wld have been v convenient. 3) The breakfast was yummy. We went in summer & enjoyed the Barazushi (Okayama special during festivals) & the rice was sweet, salty, flavourful, and delicious with prawn, eggs, eel, lotus roots (see pic). Really yummy! Try it 4) Hotel staff were very helpful! We asked for an extra luggage stand so we wldnt need to bend too low & they brought it immediately. 5) There’s a big supermarket just across the road with cheap groceries that we stocked up on for our road trip. 6) If you intend to drive, this is a highly recommend hotel in Kurashiki!! Wld stay here again! It was great!
Wonderful hotel with great views! My room is sunset. Very comfy room with great amenities. And the best thing is the train station is just below you!!! At the train station there are tons of food options and shopping. We went to takamatsu for a day trip. Okayama station is a base for daytrips to many other parts of the region. Highly recommend to stay here if visiting okayama! Will stay here again! Love the Via Inn chain!
I had a pleasant stay at UNO Hotel. The hotel is clean, comfortable, and offers great value for money. The room was well maintained, with a comfortable bed and sufficient amenities for a short stay. The location is convenient, with easy access to nearby eateries and shops, making it suitable for both leisure and business travellers. Check-in and check-out were smooth, and the staff were polite and helpful throughout the stay. Overall, UNO Hotel is a good choice if you are looking for a simple, clean, and affordable accommodation. I would consider staying here again.
5 starts hotel, staff are helpful and welcomed. The location is very good, near the train station, aeon mall and big camera is within 5 mins walkable distance. The hotel is aged but well maintained. They provide parking at the basement of the hotel. We had a good stay there.
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