The hotel is nice and the room was clean (except for the long black hair left all over floor in the bathroom). The breakfast is just a sandwich box, there is no coffee (just instant coffee). I would expect better.
The staff is not accommodating and never seems to be in a good mood. I was also asked several times to pre-check online. After the third email reminder, I tried and the system didn’t let me complete it. But you can be sure that when I showed up at the reception that is the first thing they asked. Why don’t you have a QR code?
Also, they charge you for lockers. I have never been in an hotel where luggage storage wasn’t complementary.
The experience could be different if they improve a few things.
This hotel exceeded our expectations. Traveling with our 8-year-old daughter, we were provided with a triple room. Its location is exceptionally convenient, with a dedicated walkway connecting directly to Okayama Station. The room itself was very spacious. We would have loved to try the breakfast, but as we had an early train to Takamatsu the next morning, we couldn't book it. From the smooth check-in process, it was clear this was a well-established, high-star hotel that truly prides itself on its standards.
The staff at the front desk were welcoming and attentive, and communication was seamless. The location is excellent, surrounded by numerous commercial areas, making it incredibly convenient for transportation. The hotel boasts a quiet ambiance and comprehensive, well-maintained facilities.
The room is good view and they provide eyes hot pad for when you sleep to using. Even I stayed one night, they gave me a bottle of water. Pls mark it: they don't have water at room, but you can use ice~
We stayed in a family room with my elderly mother, and although there were four beds, there was a living area and the space was spacious, so we were able to enjoy ourselves in the room.
My mother also broke her leg a few months ago and was walking with a cane, so we asked in advance if we could borrow a wheelchair and were able to borrow one from check-in to check-out. Thanks to this, we were able to stroll around Kurashiki's beautiful streets and eat delicious sweets, which was very appreciated.
The large public bath was also flat and easy for my elderly mother to use, and it felt good to be in a large public bath for the first time in a while, so we took a bath twice, once in the evening and once in the morning.
My younger sister had stayed at Ivy Square on a school trip a long time ago, so she also had a nostalgic feeling about it.
The plan also included breakfast, so we had breakfast, and there were Okayama specialties such as seared Spanish mackerel and mackerel sashimi lined up, so we enjoyed local gourmet food from the morning.
After the meal, we ordered some take-out coffee and sat on a bench in the courtyard, enjoying a delicious coffee moment surrounded by the ivy-covered historic building.
Although our stay was short, thanks to the thoughtfulness of the hotel staff, we were able to have a safe and enjoyable trip with my elderly mother.
Thank you very much.
The hotel is conveniently located right inside Okayama Station. Amenities were missing a shower cap and cotton pads. Breakfast was quite simple; you could skip it if it's not essential for you. The mattress was very comfortable, and rooms were cleaned daily. There are laundry facilities on several floors, which is a nice convenience.
[Okayama Hare Tabi Accommodation Offer] [Not for Japanese Nationals] The Okayama Enjoyment Pass was still very useful, especially the option for Okayama Castle.
Seeing that the price included breakfast and dinner, I booked it despite the old facilities. I had planned to stay for three days, but it was impossible to find a non-smoking twin room for the weekend, so I had to give up and book two separate nights instead. We checked in at 8:15 PM and made it in time for dinner. My friend and I each chose a set meal, and the curry rice was delicious. Picture 5 shows the breakfast, which was filling enough.
There's a small hot spring bath available. Remember to bring your own towel. You'll need to get the key from the front desk. For women, follow the signs past the restaurant to the right (opposite the laundry room) where there's an elevator to the second floor.
Overall, it's great value for money, so who cares about minor imperfections?
The only slight issue was that the restaurant floor was a bit greasy and sticky.
The location is excellent, easily accessible via an underpass. The surrounding area is lively, offering plenty of convenient dining and shopping options. The staff were exceptionally friendly. Breakfast featured a good variety and was quite delicious. A nice bonus was the complimentary ice cream available after enjoying the hot spring.
I was surprised to find that there was a mobile phone charger in the room. It was very helpful.
The food at the breakfast buffet was also better than other hotels.
I was impressed with the system where the chef cooked the food on the spot and served it to me.
Amazing location (B1 is connected to okayama train station), spacious room, and friendly staff.
The breakfast was a set breakfast (few choices available) plus a small buffet. Quite disappointed by the breakfast and the service they provided. We needed to wait a long time for the set. I won't get the breakfast again as there are plenty of options within walking distance.
It's quite pricy but worth it if you need to be near the station.
Great
383 reviews
9.1/10
Price from
DKK 355
per night
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8.8/10
Very Good
The place is excellent and there's a balcony and a outdoor bathtub which made the experience even more fun and special.
We are a family travelling with 3 kids so we drive a car, and factored in luggage space. 1) Vessel hotel has hands-down one of the best beds ever! We checked and realised it was a Simmons mattress so the beds really offered us deep & restful sleep!! Love this! 2) The carpark was right outside the hotel so it was super convenient not having to walk up & down diff storeys to take things from car. We returned to hotel ard 10pm on 1 night & there were no more parking lots! We’d have to park at a multi-storey building that was 12mins walk away, which wld have been v convenient. 3) The breakfast was yummy. We went in summer & enjoyed the Barazushi (Okayama special during festivals) & the rice was sweet, salty, flavourful, and delicious with prawn, eggs, eel, lotus roots (see pic). Really yummy! Try it 4) Hotel staff were very helpful! We asked for an extra luggage stand so we wldnt need to bend too low & they brought it immediately. 5) There’s a big supermarket just across the road with cheap groceries that we stocked up on for our road trip. 6) If you intend to drive, this is a highly recommend hotel in Kurashiki!! Wld stay here again! It was great!
Wonderful hotel with great views! My room is sunset. Very comfy room with great amenities. And the best thing is the train station is just below you!!! At the train station there are tons of food options and shopping. We went to takamatsu for a day trip. Okayama station is a base for daytrips to many other parts of the region. Highly recommend to stay here if visiting okayama! Will stay here again! Love the Via Inn chain!
I had a pleasant stay at UNO Hotel. The hotel is clean, comfortable, and offers great value for money. The room was well maintained, with a comfortable bed and sufficient amenities for a short stay. The location is convenient, with easy access to nearby eateries and shops, making it suitable for both leisure and business travellers. Check-in and check-out were smooth, and the staff were polite and helpful throughout the stay. Overall, UNO Hotel is a good choice if you are looking for a simple, clean, and affordable accommodation. I would consider staying here again.
5 starts hotel, staff are helpful and welcomed. The location is very good, near the train station, aeon mall and big camera is within 5 mins walkable distance. The hotel is aged but well maintained. They provide parking at the basement of the hotel. We had a good stay there.
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