Hotels With WiFi in Riau, Indonesia

The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.

The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.

Nice place to stay in the city of Pekanbaru… Easy access to everywhere… Room is too spacious and comfortable… Breakfast menu is amazing and delicious too… Highly recommended…

Perhaps improvements are needed regarding vehicle parking. It would be better if the parking attendants were to guide the vehicle so that it would be more comfortable and could accommodate more people because there are so many guests who come for various events, and parking is also paid for guests who are not staying overnight.

I stayed here for three nights, and it was such a great experience. It’s actually my second time, and honestly, it didn’t disappoint. The service was excellent, the staff were friendly, the food was great, and the facilities were well-maintained. Highly recommend staying here! Plus, it’s super easy to get around, and there are plenty of places to eat just a short walk away.

the room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come. the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana. the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious. the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!. the motorcycle parking is good but please put spotlight to make it brighter. overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.

the staff was very friendly when I first arrived he guided me into the room

The room is comfortable, clean. Overall, the hotel is really good, especially if you bring children. There is a children's playground and a swimming pool.

Second time stay @dafam. Everything is good especially the breakfast. I love the omelette so much. The room and the bed ar large.

Love the hotel , and nice the view and great staff, so this is great