Posted on Jul 22, 2026|Lake View Fairmont Room
Anonymous User
An unforgettable trip! Lake Louise is incredibly famous, and the shuttle to Moraine Lake (thank you, Trip.com, for helping with the booking) was great. Of course, this expensive hotel is made by its stunning environment. The tall, handsome, curly-haired young man at the front desk who checked us in was very polite and incredibly nice (apologies for not getting his name). The staff in the lobby were very friendly, proactively asking if we needed help, and we were able to check in early without a hitch. The lake-view room on the second floor (actually the third) was perfect. Although the room was a bit small, you could tell the hotel put thought into its layout and design, as we were able to fit two suitcases (24-inch and 20-inch). All of this made for a pleasant stay. Even though conversations in the hallway could be heard clearly, it was still quiet at night with no excessive noise.
There are many hiking trails around, and a 2-day, 1-night stay allows you to fully explore Lake Louise.
The breakfast service on the second day was excellent, and there were even Chinese-speaking staff who warmly welcomed us.
If I had to mention any shortcomings, due to space constraints, the shower glass partition didn't have a door (I'm not sure if other rooms have partitions), and the hot water pressure was low, so you could only take a quick rinse.
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Price per night from£ 465
Posted on Dec 19, 2024|Traditional King Room
Anonymous UserThe receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!
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Price per night from£ 109
Posted on Jun 16, 2026
Traveller WinThe hotel feels a bit dated, but the room was spacious, neat, and tidy. The towels weren't sparkling white but were acceptable. My favorite part was the bathroom amenities—the shampoo, conditioner, body wash, and lotion were amazing! The only downside was the pool hours (9 AM - 9 PM); we got back past 10 PM and couldn't use it. It would be perfect if they could extend the pool hours.
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Price per night from£ 76
Posted on Mar 5, 2025|Standard Deluxe Two Queen Room
Guest UserThe Hotel is beautiful. From the main entrance, to the rooms and the Little Chief restaurant. Beds were very comfortable. Love the design elements of the room! Each staff encounter was excellent, they always exhibited a high level of customer service. Really appreciated the dining experience! Again the staff were very accommodating and approachable. We chose Indigenous courses that were excellent, although the portions were quite large. We attended the Colin James concert, which was epic! The venue was great! Perfect Birthday celebration!
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Price per night from£ 100
Posted on May 8, 2026|Two Queen Studio
Vivian Chen5856
I recently stayed at Chateau Jasper in a small town in Alberta, Canada, booked through Trip.com, and my overall experience was excellent. The hotel room was spacious and comfortable, and having a microwave and refrigerator was incredibly convenient for long-term travelers, making it easy to heat up food in the evenings. My favorite part was being able to open the window and see the snow-capped mountains and forest, which really captured the resort vibe of a Canadian national park.
The location was also very convenient; it was a short drive to restaurants and supermarkets in Jasper town. The surroundings were quiet, ensuring a great night's sleep. This stay in a town surrounded by snow-capped mountains during my Canadian Rockies trip truly left me with wonderful memories.
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Price per night from£ 125
Posted on Jun 29, 2025|King Room with Sofa Bed
GTANKSMy fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.
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Price per night from£ 61
Posted on May 26, 2026|Two Queen Room
XiaoyoujingxinThe location is great! They offer private airport transfers and it's a popular base for tour groups, which is super convenient as you don't have to constantly move around. There are also supermarkets nearby for easy shopping. For those planning a self-drive trip, it's not far from Highway 1, so everything is just perfect. My only slight disappointment was the lack of a hot water kettle in the room, which isn't ideal for us Asians who prefer hot drinks. Also, even though I only stayed one night, I was bothered by two Western girls. First, they were laughing loudly outside my door, then they knocked and ran away, only for me to open the door and see them laughing elsewhere with a phone propped up on the floor filming my doorway. Maybe it was some kind of YouTube prank! Anyway, I felt disturbed by them! I didn't feel comfortable filming them, but I hope the hotel takes this seriously.
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Price per night from£ 68
Posted on Aug 21, 2026|Superior Hotel Room 2 Queens
Guest UserIt was just a 1 night stay rooms were clean and spacious with 2 queen beds. Elevator take little longer, Air-conditioner was noisy, nice pool with slide and hot tub we enjoyed a lot with kids. And there’s a sauna too. The best I liked was breakfast it’s very spread out and delicious. Overall it’s nice place to stay with kids we liked it. It’s close to amenities
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Price per night from£ 80
Posted on Jul 16, 2026
Guest UserThe room was tiny. I wouldn't recommend the standard room if you have two kids; you'd probably need a suite to fit everyone. The hotel breakfast was the best I've had in two weeks in Canada. The buffet offered great value for money, with plenty of fruit, make-your-own waffles, and smoked salmon. The Continental option alone was more than enough, plus you could order a Starbucks coffee, and refills were freshly brewed, which was a nice touch.
The hotel also has mini-golf for kids, open from 10 AM to 8 PM. However, there was an Asian female staff member who seemed a bit discriminatory. We checked in at 7:40 PM. I saw two white children next to us borrowing clubs to play, so I asked if we could play too. She said it was almost closing time and we could come back tomorrow. Yet, after we dropped our luggage in the room and came downstairs at 7:45 PM, I saw a white father and son coming out with golf clubs. I was quite upset, so I went back to confront her. Seeing that I was angry, she then said, ”Fine, you can have them, but they must be returned to the front desk by 8 PM.” I took them out of spite. Honestly, this kind of differential treatment was quite unpleasant, but everything else was great.
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Price per night from£ 86
Posted on Jul 28, 2026|Standard Two Queen Room
TuziBanff's beauty really overshadows any flaws this hotel might have. Its advantages are clear: it's super close to the main street, has a balcony where you can get some fresh air, and I even saw a squirrel! There's a cafe right outside with delicious croissants. The microwave in the room was a pleasant surprise; it was great to be able to heat up some food. All in all, besides being a bit pricey during the summer holidays, everything else was perfect.
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Price per night from£ 71