Good stay. Pool and hot tub were great. A few of the other amenities could use attention, though. One of the washing machines wasn’t working, and breakfast was cold. There is also an omelette station that apparently only operates when it’s not “slow season”
The service is always incredible, and the hotel location and cleanliness was top notch. Maybe just call ahead when you’re booking so you know what to expect for breakfast.
We would stay again
Good location, however in the faucet everytime you switch to hot or cold water something yellow spits out every couple seconds. There was a mini bar and we did not touch it yet still got charged for a peach water which I did not use and when I phoned once I got the bill they told me that because it was in my room I was charged regardless if it was touched by us or not. My partner and I did not drink anything from there and no one was in our room. Otherwise good location for going out in the downtown and very comfortable beds
I had an excellent 3-day stay at this hotel in Calgary. The room was clean, comfortable, and well maintained, and the staff were always friendly and welcoming. What really stood out was the shuttle service—punctual, convenient, and such a stress-free way to get around. It made my trip much smoother. I’d definitely stay here again and recommend it to anyone visiting Calgary.
Hotel was pretty good. My only complaint would be the weight room. Everything is quite rusty from humidity and the treadmill didn’t work. (Not a huge problem as I was still able to workout) Room was clean, breakfast was good and other amenities were good. Would stay again!
Hotels in Alberta66.7% of visitors choose this area
EEternal Sunshine of the Spotless Mind2023.09.20
Great central location with friendly staff. Room upgraded for free due to Marriott membership.
Beds are very comfortable. TV has chromecast (took some time setting up).
Shower water pressure a tad on the low side w/ water saving shower head.
Parked at surface parking right beside the building ($35/night, underground parking available as well).
This time I came to Calgary with my friends. The hotel is a little old and there are many shortcomings in the details. It really needs daily renovation. The advantage is that the bed is very comfortable to sleep on.
Hotels in Alberta66.7% of visitors choose this area
BBian2023.08.27
I went to the store to upgrade the Vice Presidential Suite. The size is not small, and there is only one bathroom, which is not reasonable. The food in the executive lounge is small and monotonous.
Very Good
117 reviews
8.7/10
Price from
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per night
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8.8/10
Very Good
Banff town is relatively small, Irwin's Mountain Inn is within short walking disance to eateries and IGA grocery store. Guest are provided with 3-day free Roam Transit which is very good to Gondola Base, the Roam bus stop is right in front of the hotel.
The Hotel is beautiful. From the main entrance, to the rooms and the Little Chief restaurant. Beds were very comfortable. Love the design elements of the room! Each staff encounter was excellent, they always exhibited a high level of customer service. Really appreciated the dining experience! Again the staff were very accommodating and approachable. We chose Indigenous courses that were excellent, although the portions were quite large. We attended the Colin James concert, which was epic! The venue was great! Perfect Birthday celebration!
My fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.
Exceptional easy check in with Anna she is friendly and cooperative ❤️the water slide ,hot tub very nice The breakfast is good very basic intercontinental . The view is amazing .
Hands down, the hotel is superb! We believe it is the most glittering gem in Canada. The hotel is: - located in a vantage point that commands the best view of the lake; - nice and comfortable room that commands an open view of greenery; - squeaky clean and spick and span; - very comfortable mattresses and duvets that are top of the class. You are mollycoddled. - quiet and reclusive, and conveniences are a stone's throw away! Simply the best accommodation!
This is a convenient hotel for accessing Lake Louise ski area and the Chateau. I was in the upgraded room category in Building 5, which is a short walk away from the main building where the two restaurants are located, both of which seemed good although I only ate breakfast in Legends. But even this upgraded room was a little rough around the edges, such as painting the marred up doors, etc. But overall I enjoyed staying here and would return.
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