Five stars all around! Big shout-out to the friendly front desk staff. I was torn between JEN Hotel and Wembley, but ultimately chose Wembley because I saw reviews mentioning early check-in, which was a huge draw for me. It's also Chinese-friendly, and the front desk staff can communicate in Chinese. Even though rooms were very tight during Chinese New Year, the hotel still allowed me to check in quite a bit earlier. This gave me a precious three-hour nap, helping me avoid the hottest part of the day and making my first day of sightseeing rich and energetic. Wembley and JEN are just across the street from each other, but Wembley is on higher floors, offering a more expansive view. It's only about 700-800 meters to both Mural Street and the Clan Jetties. There are also plenty of shopping and food courts nearby. The hotel itself is well-maintained, and soundproofing is decent. My only minor complaint: For two adults and one child, we requested an extra comforter, but they brought a blanket instead. Using just a blanket requires quite some courage!
Location is good, right in the centre & within walking distance to eateries & shopping. Close nearby there’s the Hin Depot, it’s like a weekend flea market.
Hotel Service was great, the room that i booked was rather small, city view facing but sun was strong and day time, was abit hot as room window facing the sun. Going green is good, and water dispenser is provided on every floor for our refill. Can i suggest the bottles provided to have a wider opening as when refilling was rather difficult to avoid any spillage, especially taking the hot water
Hotel deco is very festive.
Good stay at Jazz Hotel Penang 👍
Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe.
Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay.
Overall a pleasant experience, will definitely come back again!
The hotel's breakfast is served at a separate bakery and cafe next door, with three options to choose from. The hotel itself is quite new, so everything is in good condition. There's a dedicated driveway right at the hotel entrance, making pick-up and drop-off very convenient.
The best hotel my family and I have stayed at in Penang. I truly love this hotel and the view from the room is absolutely beautiful. There’s no other choice for me whenever I come here. The room is spacious and very comfortable for a family vacation. 😊
How do I put this? This Hilton offers decent value for money, but it wasn't ideal for someone like me who's a light sleeper. The first room they gave me had a constant humming noise – I'm not sure if it was the exhaust fan or a drainpipe. They did move me to another room where the noise was a bit quieter, but it was still present. On the positive side, the breakfast spread was very generous, and the overall environment and service were excellent. There's a skybridge that leads directly to the beach, and the pool was also very clean and enjoyable, with lots of kids playing there – my own child loved it. The only downside was that it got quite noisy at night. However, the hotel seems to be situated on a higher elevation, so it was wonderfully cool in the evenings. I barely used the air conditioning, as that would probably have been too noisy. Without the AC, it was a bit chilly in the early morning and late evening, but it would definitely be too hot during the day.
Location is just 3min walk from a Duck meat Koay Teow Teng where locals go. 15min walk from New Lane food street for dinner and lots of TSP stores that locals go to within a radius of 5 min walk. Despite near to all these nice shops, it is quiet enough to rest. The counter staff are also friendly, especially Amirul. Despite putting on mask, Amirul lots of warmth and hospitality. Truly enjoyed the stay at this hotel.
This hotel is perfect for families! It's spacious and comfortable. We'd definitely come back again. There are plenty of food options nearby too, like Nasi Kandar Kayu and Breakfast Bekal Cafe. It's also close to Bukit Jambul Complex. Really great! 👍
One of my favourite hotel out of this trip - definitely the most unique, creative experience. The staff was super friendly and helpful whenever I had questions. From the reception, to the cute cafes & bars (which were both delicious) and the room itself. My favourite part is seeing the design details that they have put in, they’ve nailed the brutalist/biophillic aesthetic. Also love the clean laundry smell in the room, and bonus they’ve got great affordable laundry service. If I really have to be nitpicky - it’s probably the acoustics and the bed being on the shorter side. However - these things are hard to change. Overall, I would recommend booking this hotel if you are in Penang, great location and cat friendly haha.
This was my favorite hotel during my trip to Malaysia, and where I slept the best. The hotel is probably about 6 kilometers from the Penang city center, a 20+ minute drive one way, so the location is a bit out of the way. However, it's very quiet and has a private beach, a pool, and a gym. The bed was also super comfortable. The only downside is that there aren't many dining options nearby, so you'll definitely need to take a taxi or drive out to eat.
Very Good
1263 reviews
8.6/10
Price from
SAR 181
per night
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