Posted on Jul 30, 2026|Tujia Diaojiao Double Bed Room With River-View Waterfall Balcony
Guest UserWe had a one night stay in this beautiful place. We received snacks, water, and watermelon upon our arrival (my favorite fruit!)) Everything was clean, bathroom was modern, and the hotel was able to get us a ride to the hotel at no charge. This was great as they helped with all the luggage straight into the room. They also booked a car for us to the train station. DiDi is difficult in this area so we appreciate the hotel accommodating us. Thank you for everything, highly recommend this hotel!
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Price per night fromS$ 47
Posted on May 2, 2026
Guest UserZhangjiajie Idyllic Pondside Timber Lodge feels like a quiet retreat designed for people who want to slow down and reconnect with nature. From the moment you arrive, the setting stands out—lush gardens spread across the property, carefully maintained yet still natural enough to feel authentic. Walking paths wind through greenery, leading you past tranquil ponds where the water reflects the surrounding trees and sky. It’s the kind of place where even a short stroll becomes part of the experience.
The ponds are a highlight. They’re not just decorative; they create a calming atmosphere that carries throughout the lodge. Sitting by the water in the early morning or at sunset is especially memorable, with only the sounds of birds and the occasional ripple breaking the silence.
The rooms continue that same sense of comfort and simplicity. Built with timber elements, they feel warm and grounded rather than overly polished. Inside, everything is thoughtfully arranged—clean, spacious, and equipped with the essentials for a relaxing stay. Large windows often bring in views of the gardens or ponds, making it easy to feel connected to the outdoors even when you’re inside.
The service was outstanding. All my needs and questions were answered promptly.
What really defines the lodge is its balance: it offers comfort without losing its natural charm. It’s not trying to be flashy or luxurious in a conventional sense—instead, it succeeds by creating a peaceful environment where the surroundings take center stage.
Overall, Zhangjiajie Idyllic Pondside Timber Lodge is ideal for travelers looking for a calm, nature-focused stay. Between the gardens, the serene ponds, and the cozy rooms, it provides a refreshing break from busier, more commercial accommodations.
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Price per night fromS$ 75
Posted on May 31, 2026
C-007I had an outstanding stay, and Alex truly made the difference. From the moment I arrived, Alex was welcoming, attentive, and went above and beyond to ensure everything was perfect. Whether it was a local tip or a small request, Alex handled it with warmth and efficiency. Thanks to Alex, my experience was seamless and memorable. Five stars all the way!
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Price per night fromS$ 74
Posted on Jul 10, 2026
Guest UserWe booked this property through Trip.com because it was advertised as Avatar Mountain Resort, with promotional photos and social media posts showcasing spectacular mountain views. Unfortunately, our experience was quite different.
The biggest issue was simply finding the hotel. None of the major local apps, including Amap and Didi, recognized the property as “Avatar Mountain Resort.” After arriving at the airport, we had to contact the hotel directly. They asked us to connect via WeChat and sent us the address in Chinese. Only then did Amap and Didi recognize the location under the name “Zhangjiajie Zhishe, Zili Holiday Minsu.” We also noticed another name displayed at the building entrance: “Z Plus Resort Inn.” Having three different names for the same property was extremely confusing and made the arrival unnecessarily stressful.
The second and most disappointing issue was the misleading advertising. The stunning mountain view shown on Trip.com and the hotel’s Instagram page was nowhere to be found from our room or the property. The only view available was a distant view of mountain ranges shared with neighboring rooms. The advertised “Avatar Mountain” scenery simply did not exist from this hotel. This felt like a significant misrepresentation and was the main reason we chose to book this property.
Breakfast was another letdown. We stayed for three nights, and the breakfast was exactly the same every morning with very limited variety. On one morning, we even found blue mold growing on the bread, which was unacceptable. After that, we only felt comfortable eating the freshly made omelette.
That said, there were some positives. The hotel’s location is excellent, only about a five-minute walk from the Zhangjiajie National Forest Park Middle Gate. From there, it’s roughly a 12-minute shuttle bus ride to the Bailong Elevator, making it very convenient for exploring the park.
The staff also deserve recognition. The front desk and concierge team were friendly, responsive, and genuinely helpful. They assisted us with purchasing park tickets, planning our itinerary, and answering our questions throughout our stay. Last but not the least, the lady outside the resort who was always selling cucumbers, hiking sticks, or raincoats. No matter the weather or the time of day, she always greeted everyone with a warm smile. It was a small gesture, but it added a genuine touch of kindness .
Overall, while the location and staff were excellent, the misleading marketing about the view, the confusing hotel identity, and the poor breakfast experience significantly affected our stay. I hope Trip.com and the property update their listing to accurately represent what guests can actually expect. Travelers should not book this hotel expecting the iconic “Avatar Mountain” views shown in the advertisements. Convenience to Zhangjiajie is a plus for this location for sure though
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Price per night fromS$ 151
Posted on Aug 31, 2026|Rest | Warm Twin Room
Happy leleCtrip reviews did not disappoint! I found this hotel based on the excellent reviews, and its location is fantastic, right at the entrance of Hongqiao Gate, making travel incredibly convenient. There's a direct shuttle bus to the high-speed train station right outside (7 yuan per person; ride-sharing services here have a very low acceptance rate). Since there were three of us, they upgraded us to a triple room. The room was spacious and had an 'Xiaodu' smart speaker. The service was excellent; all our requests were handled immediately. During peak season, I'm sure it gets very busy, and the breakfast selection is quite diverse.
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Price per night fromS$ 42
Posted on Apr 3, 2026|Oxygen-Enriched Double Bed Room
Guest UserThis hotel truly impressed us in every way. The service alone deserves 5+ stars. Miss Wendy (who is the front desk manager and looks like the only one who spoke English) was exceptional—friendly, attentive, and incredibly proactive. Wendy anticipated our needs, provided helpful local recommendations, allowed us to choose the room we preferred, and even helped us to select tickets to the national park without any hassle.
The room had a fantastic view of the mountains, which made the stay feel very special. Breakfast was outstanding—easily a 10/10—with a wide selection and a beautiful view from the restaurant.
The location is also a major plus: very close to the train station and extremely convenient for both the airport and train stations. As an added bonus, there is restaurants nearby, creating a lively and enjoyable atmosphere in the evenings.
We would absolutely stay here again and highly recommend this hotel to anyone visiting Zhangjiajie. Because of the Wendy we extended our trip in this hotel for another week.
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Price per night fromS$ 80
Posted on Jun 22, 2026
SerenaStevenWe enjoyed staying here. They could help us with booking passes for the Avatar Mountains (Zhangjiajie National Park) and the Tianmen cave on Tianzi Mountain. They speak good english and cared to make sure we were settled in our room, very helpful. The room was very big clean, tidy and looked after, modern castle style. Great views of the Mountains from the balcony. We could do our own laundry free - two washers, two dryers that work very well. Easy to get to places from here. We took Didi (Uber) to Avatar Mountains East Gate entrance (45mins-1hr), cheap as chips to us ($25 NZD for a two hour trip). Easy to catch Didi back from there or anywhere! Using your phone App only, or you may get ripped off by taxis parked there. Highly recommend staying here.
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Price per night fromS$ 49
Posted on Jun 1, 2026
alvinli818Excellent value-for-money hotel, stayed for 4 days!
Location: Close to Tianmen Mountain!
Room: The hotel's design incorporates raw wood. There are many room types, and most rooms have a balcony or a courtyard! My room was the largest, truly a fantastic deal! It had a living room, a bedroom, and a courtyard.
Host (Service): This B&B is run by a young couple (Xiao Liu). Their service is incredibly personal and full of passion. During our four-day stay, they proactively planned our entire itinerary for us. Based on the weather, they suggested where we should go and then helped us book all our tickets! Even after we checked out and moved to Wulingyuan, they continued to help us book tickets for attractions there!
Food: Breakfast was included in the room rate. The hostess makes delicious Hunan rice noodles (after eating it one day, I told her I wanted to eat it every day for breakfast!). There was also toast, many pastries, and fruits. It's worth mentioning that while many B&Bs use instant coffee, this one uses coffee beans to make coffee. In Zhangjiajie, a rich and delicious breakfast is really important because it marks the start of a lot of walking!
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Price per night fromS$ 89
Posted on Jul 21, 2026|Guestroom - Double Occupancy (Roundbed)
Guest UserWe had a fantastic stay at Forest Homestay at Sunrise and would highly recommend it to anyone visiting Zhangjiajie National Forest Park.
The room was spacious, comfortable and spotlessly clean, with beautiful views of the surrounding mountains. Waking up to the scenery each morning was a real highlight of our stay.
The food in the restaurant was excellent. We ate there multiple times and everything we ordered was fresh, delicious and very reasonably priced. It was a lovely place to relax after a long day exploring the park.
What really made our stay exceptional, however, was the staff. They were incredibly kind, patient and helpful from start to finish. Before we arrived, they helped organise our transfers to and from the hotel, making the journey completely stress-free. They also took the time to plan our itinerary for Zhangjiajie National Forest Park, explaining the different routes and helping us make the most of our time there. Thanks to their advice, we managed to avoid the long queues and see all of the major highlights efficiently, making our visit far more enjoyable.
The genuine warmth and hospitality of everyone at the hotel made us feel very welcome. We would happily stay here again and wouldn’t hesitate to recommend it to anyone visiting Zhangjiajie National Forest Park.
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Price per night fromS$ 215
Posted on Jul 31, 2026|Huozhai Mountain-View Terrace Double Bed Room + Mini Fridge + Smart Toilet + Indoor Bathtub
WailiwangStaying at Wotianju this trip was a delightful surprise! It's incredibly close to all the attractions, basically within ten minutes. We drove there ourselves, and the hotel itself is unbelievably huge – you even need to drive to get around inside! The front desk also gave us a free room upgrade, which made us really not want to leave. The hotel pays attention to details everywhere: the butler service is super responsive and on-call, the welcome fruit was chilled, and even a simple blanched lettuce at the Chinese restaurant was delicious. You can tell the chef really knows their stuff – it was fresh and not greasy. You could easily just stay at the hotel for all your eating, drinking, and entertainment needs. There's a huge lawn, and reading a book and having tea by the river under the trees was just incredibly relaxing; time just seemed to slow down. After dinner, we'd go swimming and then soak in the hot springs. Honestly, even though it's an outdoor hot spring, the cleanliness was excellent. Back where we're from, a hot spring of this quality for two people would cost about the same as a night's stay! I forgot my facial cleanser when we left, and the butler even arranged for SF Express to send it home – absolutely perfect! You can tell the owner put a lot of effort into the hotel's construction, design, and staff management. I would definitely come back to Zhangjiajie just for this hotel again. A hundred points!
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Price per night fromS$ 108