Hotels With Pools in Jeju Province, South Korea

For my first trip to Jeju, I opted for a branded hotel, which was very convenient as it's located in the city center, right above Lotte Duty Free, and close to the airport. This saved a lot of travel time, especially on the way back when there were long delays for check-in, baggage drop, and security at the airport. The hotel breakfast was excellent and offered a wide variety. I stayed in a sea view room this time, and it was great; I even had the good fortune to see a double rainbow 🌈. Very satisfied, highly recommend.

The hotel's soundproofing is extremely poor. On the first night, it felt very hot after 11 PM, and the air conditioning stayed at 24 degrees Celsius for over two hours (even though it was set to 18 degrees). There was also a constant thumping sound, similar to walking, from upstairs. After calling the front desk to report the issue, the noise did not stop. Later, after discussing with Trip.com customer service, we decided to change rooms. A front desk staff member came to help move our luggage to the new room. When we first arrived at the new room, the noise indeed disappeared, but it wasn't long before the thumping sound returned and continued non-stop until around 2:30 AM, severely affecting our rest. For light sleepers, it would be absolutely maddening. On the second day, we realized the noise was coming from all directions. Both the ceiling and wall soundproofing were quite poor, with frequent strange noises. Overall, our stay significantly impacted our rest. I called hotel room service to request two buckwheat pillows or firmer pillows, but the ones brought were the same as the original pillows in the room. English communication was not very smooth. The room facilities are a bit old. The only advantage is the hotel's good location, which is very convenient for guests traveling by car as there is free parking. You just need to provide your license plate information to the front desk during check-in.

The public areas are really beautiful and comfortable; as soon as you step into the hotel, you feel like you're on vacation. The sea view is stunning on a clear day. The front desk staff can communicate in English. Our room wasn't ready at the 3 PM check-in time, but the hotel offered an alternative to switch to a non-sea view suite. We opted to wait for the sea-view room we booked, showing a proactive approach to problem-solving. Our luggage was delivered directly to the room, and we didn't encounter any unpleasant attitudes during our stay. Our room was in the East Tower, which I believe is the older building. I was initially worried it might be too dated after reading some reviews, but it was actually fine! The room was indeed very small, but clean and odor-free, with a complimentary minibar. The balcony was quite large, and the sea view was satisfying. The room door had average soundproofing, but the balcony door was well-insulated, making the room generally quiet. Highly recommended!

The room was clean and tidy, and the owners were incredibly nice. The scenery outside the guesthouse was absolutely stunning; a walk in the morning or evening is all you need, no need to go to a distant beach. There are many convenience stores and restaurants nearby, which is super convenient. It's close to the airport, but a bit far from other attractions, which is a minor drawback. Some people mentioned issues with not being able to check-in after 10 PM, and I experienced this too. However, I emailed the owners in advance, and they replied quickly. After asking for my flight number, they helped me book a taxi (though a bit pricey, it was very convenient) and waited for us until 10:30 PM. So, everyone should check their operating hours and communicate in advance when booking to avoid any problems.

I would like to take a moment to express my sincere appreciation and recognition for Ms. Heidi Lee, Assistant Manager – Front Office, and Mr. Jun at Grand Hyatt Jeju. I have traveled to more than 100 countries over the years and have stayed at many international luxury hotels. What makes a hotel truly memorable, however, is not simply its facilities or location, but the people who make guests feel genuinely cared for. That is exactly what Heidi and Jun have done for me. From before my arrival, Heidi was already helping me resolve various arrangements and concerns in advance, allowing me to travel to Jeju with complete peace of mind. On the day of arrival, everything had been carefully and efficiently arranged. My separate reservations were handled seamlessly, I was able to remain in the same room, and the ocean-view accommodation was prepared exactly as hoped. During my stay, Heidi and Jun were not only professional but genuinely thoughtful. They proactively introduced me to different facilities and experiences within Grand Hyatt Jeju and made me feel that I was being welcomed not merely as a hotel guest, but almost as a returning friend. Even the check-out process was smooth and effortless. From beginning to end—pre-arrival communication, arrival arrangements, the stay itself, and departure—the entire experience was handled exceptionally well.This consistency is very rare.Their service has also had an impact beyond my personal stays. A magnificent hotel can attract a guest once. But exceptional people are what make a guest want to return again and again. Heidi and Jun represent exactly that kind of hospitality. Thank you to Grand Hyatt Jeju for giving me another wonderful and memorable stay. I look forward not only to returning personally, but hopefully to bringing more of our executives and colleagues to experience the same hospitality in the future. Daniel Chen, M.D., Ph.D.

First of all - the perfect stay, favouriting. This is pretty much a two-floor townhouse with widest possible 3 bed rooms and all facilities included (plus three toilets and bath-tube). Very warm at winter. Very enjoyable stay. A bit of details. The unit is a part of mini-city of similar houses around. It is built right in the forest. The architects were brave enough to keep original trees around, so your windows are looking directly into the forest - with all the singing birds, tree branches nearly touch your windows (btw, the third photo is from one of the windows). It is very silent place, with breathtaking volcano views. From facilities point of view, the project looks like suffered from financial hardship - most of the things in the minicity that were planned - are still on the plan or were outsourced to another companies (though, I am sure, once the project is completed - the price will double at least). There is no restaurant as such (at the time of writing), at or even around the place; swimming pool is largely incomplete. The BBQ mini-room in the center of the house (which is directly under naked sky) totally rot beyond repair, but I admire designers decision to build it. Never saw anything like this before. I bet it can be rebuilt. Deliveries to that area does not work - too far. So if you hungry at night - you don't have too much of options than a ramyon or cooking yourself (saying this, we discovered 이승악식당 next door - saved us greatly at lunch time). Gym equipment looked very rich, though the gym room is a bit disproportional in size - barely fits it all. Btw, we found a great table tennis table there. Overall it's a great civilization escape. Few things to be planned ahead but waking up by the sun shining directly to your eyes - unbeatable. I believe it's the one, where wife's and husband's opinions differ :).

Jeju Island Hotel Recommendation | Shilla Hotel The Shilla Hotel, with its Southern French charm, is located in Seogwipo, Jeju Island. The hotel perfectly suited my taste and is also ideal for family vacations. I absolutely loved it and would definitely stay here again. **Regarding Transportation** We hired a private car from the airport to the hotel, which took less than an hour. However, getting to the city center from here is not convenient. We chose this hotel specifically for a relaxing vacation, so apart from taking a taxi to Hello Kitty Island, we walked everywhere else. **Regarding the Room** We booked a mountain view room, and the scenery was lovely. Sitting on the balcony, we could enjoy a vast expanse of greenery, which was truly refreshing. There was one king-sized bed and one smaller bed, both very comfortable, and turndown service was provided. The blinds were a bit sheer, so if you're bothered by light, you can ask the hotel staff to install curtains. The bathroom and toilet were separate (wet and dry areas), and the space was very large, making our stay very comfortable. **Regarding Dining** The hotel's restaurants are all excellent. This time, we only experienced the breakfast buffet, but you can also choose the lunch buffet. The breakfast spread was incredibly rich and varied! Everything was exquisite and delicious. I highly recommend choosing a room package that includes breakfast when booking. For dinner, we found restaurants near the hotel, and overall, dining was very convenient. **Regarding Family-Friendly Amenities** The Kids' Island on the basement level is perfect for preschoolers, with various interesting board games that even adults would want to play. Kids' Club (Gymboree) requires reservations, and we didn't have time to experience it this time, but we look forward to it next time. The indoor and outdoor pools are connected, and there's live music in the evening, creating a wonderful atmosphere. Remember that the outdoor sun loungers need to be reserved, which is very convenient, and you get to use them for a long time after reservation. **Regarding Service** From check-in to check-out, the service was impeccable! There was a small hiccup with installing the curtains, but before we left, they specially gave us a cute teddy bear with blue plaid, which was a lovely gesture. The hotel's strong Southern French vibe makes for great photos! Walking to Jungmun Saekdal Beach involves many steps, so I recommend wearing comfortable shoes. The hotel's attention to detail is excellent, with a waterfall and even a small zoo. Two nights felt barely enough.

Free upgrade to a Deluxe Ocean Family Twin Room: Thanks to the hotel for the upgrade and the welcome chocolates 🍫! We absolutely loved the outdoor pool on the second floor, with its views of the distant lighthouse and coastline. The pool has both hot and cold sections, so my child had a great time splashing around in the warm water, even in late September. It's a shame we had an early flight the next day, but we'll definitely choose to stay here again next time.

The overall service was good, and the rooms were marked with nationality, so Chinese-speaking assistance was available by phone. We could also request a child toilet seat. However, the overall facilities for families were a bit lacking compared to domestic parent-child hotels. There were no complimentary toothbrushes or toothpaste, so we had to bring our own or buy them from a vending machine. Only two bottles of mineral water were provided per day, and anything extra had to be purchased. Seogwipo City felt better for exploring than Jeju City, and both were about the same distance. Hyeopjae Beach is highly recommended. There was a sashimi place in the complex that was delicious, but Mom's fried chicken was just okay. For BHC fried chicken, the front desk could help order delivery, and it was a 15-minute walk away.

The facilities are clean and the location overlooking the sea has a wonderful view. The bed is quite comfortable and the room is spacious. Language barrier can be a bit tough and the bath towels could be upgraded and renewed. Overall, I would recommend this hotel for a short stay.