Posted on Apr 8, 2026
Ying, Stacey
The staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
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Price per night fromTRY 15,044
Posted on Apr 28, 2026
Guest UserThe room view is absolutely stunning, with a beautiful lake view! I could watch the sunrise from bed and the sunset from the balcony. It was clean and hygienic, and the service was so good I almost felt embarrassed. The bakery downstairs has amazing bread. They also offer shuttle service up and down the mountain, but make sure to book it a day in advance!
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Price per night fromTRY 13,103
Posted on Jul 18, 2026
Shirlyn91The hotel was located at an excellent location, close to the onsen streets to find restaurants and great for shopping. It was also close to the main attraction Jogokudani. The hotel was relatively big and had several facilities like onsen public bath, ramen restaurant, arcade, karaoke, bar, etc. The hotel room was bigger than an average Japanese hotel room. However, the breakfast was a bit disappointing. There was a wide variety of selection but the food was cold and taste was not up to standard.
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Price per night fromTRY 6,605
Posted on Mar 17, 2026
Guest User
They have both indoor and outdoor open-air hot springs. The buffet breakfast / Dinner are fantastic — plenty of variety with fresh Hokkaido ingredients. The hotel offers shuttle service to/from JR Sapporo Station and New Chitose Airport. You need to email the hotel in advance to book it. It's not free but very reasonably priced — definitely worth it for the convenience. From Noboribetsu JR station ,you can take a bus (last stop is right in front of the hotel), so access is convenient. Nearby attractions like Jigokudani (Hell Valley) are within walking distance.
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Price per night fromTRY 4,657
Posted on Mar 8, 2026|Main Building Twin Room
Guest UserEverything exceeded my expectations, it was fantastic. The food selection was incredibly rich and delicious. The views were first-class. The room was large, and although it showed its age, you could still appreciate its former glory. There were three hot springs, and I absolutely loved the outdoor one; submerging my body in the warm spring water while my head felt cool and clear was so refreshing. Highly recommended.
Facilities: Excellent
Cleanliness: Excellent
Environment: First-class
Service: Excellent
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Price per night fromTRY 4,913
Posted on Jul 23, 2026|Superior Double Room
Guest User10 mins walk to Sapporo station. Chose to stay there because I wanted to take the airport shuttle bus on my return date to Singapore, and their brand of hotel. It was very convenient.
Staff were friendly and helpful, room was nice
except the one I stayed in facing the train track so TOTALLY NO RESTFUL NIGHTS AT ALL.
I asked the front desk they said they couldn’t change the room because of the price I paid for. It was not very cheap but it was less than S$200 per night. I am not sure how to check if the room is facing any noisy direction in the app.?!
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Price per night fromTRY 4,309
Posted on Jan 14, 2026
Guest User
When I checked in, I received Chateraise Baumkuchen. The hospitality felt truly luxurious, like a proper hotel experience. The spa was spacious, and the open-air bath in the snow was absolutely amazing.
The breakfast buffet had a great variety, and the desserts and ice cream were the same delicious Chateraise products you'd buy in their stores – I ate so much!
I'd love to visit again in the summer when the outdoor pool is open.
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Price per night fromTRY 4,735
Posted on Feb 28, 2026
Guest User
We stayed at Rusutsu Resort Hotel & Convention and we were truly impressed.
We came for skiing, and the location is perfect — just step out of the hotel and you’re right at the ski slopes. So convenient .⛷️❄️
The room was spacious, very clean, and extremely comfortable. The snowy view from the window made the whole experience even more special.
After a full day of skiing, relaxing in the onsen was absolutely amazing. It was the perfect way to unwind and recharge. ♨️✨
The staff were friendly, polite, and very helpful. Overall, it was a comfortable and memorable stay. Definitely a place we would love to come back to again.❤️Bkk Thailand ❤️
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Price per night fromTRY 5,226
Posted on May 19, 2026
Guest UserIf you're looking for a quiet stay, this might not be the best choice as there are many children. The rooms on the 8th floor and above have a luxurious feel and require a special key card to access them via the elevator. Dinner is delicious and offers a wide variety of options.
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Price per night fromTRY 4,799
Posted on Mar 1, 2026|Japanese Room(West Wing)
Anonymous UserThe hotel is built on a mountain, and trying to walk around was quite tiring.
The room was spacious, but housekeeping doesn't come daily. Currently, all of Japan is embracing eco-friendliness, so most hotels only clean every two nights, and some even every three nights.
Those who sign up for tours or activities will be picked up directly at the hotel. The hotel also offers a free shuttle to the Utoro Bus Center. If you miss the shuttle, I believe the hotel can also arrange a drop-off.
The buffet was extensive, but eating the same things every day got a bit boring. Personally, I still prefer set meals.
I tasted something sour in the chawanmushi. At first, I thought my taste buds were off, but after smelling it, I confirmed it was indeed sour and informed the staff.
The public bath has several pools. The open-air hot spring bath is a bit small, but it wasn't crowded.
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Price per night fromTRY 7,686