Posted on May 17, 2025
Anonymous User
We have been staying at the hotel for many years in a row. We were very pleased with the reconstruction of the SPA area. But I would like to point out a negative point: the centrifuge was not placed in the open access as it was before, but in the toilet. Some guests think it is possible to change clothes there, as a result, a queue of those who just need to wring out their swimsuit and those who need to go to the toilet accumulates. We stayed for 8 nights, but the bathrobe was not replaced as before. Has the concept changed? We were very pleased with the range of dishes in the restaurant. Cold soups are back again! Thank you very much!
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Price per night fromRUB 14,162
Posted on Feb 1, 2026
Lye S C
Love the hot jacuzzi and pool.
Location wise is about 30mins walk to 'town' and attractions, 8mins to train station. Nearest restaurant is about 8-10mins walk.
Everything was good, including my second night, the table lamp suddenly light up in the middle of the night around 1am. I called reception and the girl said technician needed an hour to come. However she came up to check and mange to off it after few attempts. I was not comfortable to stay in same room, she was kind to let me sleep in another room. Although I couldn't sleep well because of the incident, I still appreciate it.
However when I check out the next morning, I expressed I wanted to feedback about the incident, the receptionist (a different lady) was very defensive and her attitude made me felt I was trying to creat problem. She said in harsh way that there is no *****, nothing happened before. In the first hand, I never say that there is *****, I just said I want to feedback about the light and I didn't get good sleep.
The buffet breakfast and dinner are good. Overall I am happy with the hotel, except the final encounter with the receptionist during check out.
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Price per night fromRUB 10,590
Posted on Nov 6, 2025
Guest User
Heviz is a beautiful place. The location of this hotel is nice. The deluxe room is convenient, quite spacious for 2 people , with a balcony and a nice view. Food is good, various, for any taste. Treatment, exercises, swimming are well organized. Many thanks to staff for friendly and relaxing atmosphere.
But the room housekeeping is very disappointing, no every day vacuum cleaning, dust removal, washing floor and cleaning in the bathroom. They just clean out the rubbish bins, that’s all. Within 4 nights stay there was no any normal cleaning, bathroom and toilet washing, bed sheets change. Highly recommend the hotel management to improve room keeping procedures.
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Price per night fromRUB 12,428
Posted on Sep 29, 2018
SIYINGVery good hotel, very close to the hot springs, you can walk there, close to the bus stop, and walk for five minutes. The room is also very good, there is a small balcony. The night in Heviz is very quiet and there are very few lights, so you can watch the stars on the small balcony at night, which is great. (Forgot to take the interior of the hotel, only took a balcony)
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Price per night fromRUB 10,497
Posted on Nov 12, 2023
Guest User
In the tourist resort, the hot spring is the hot spring, and remember to pay the city tax when you leave the store. The interior decoration of the room is a bit old, the overall is clean and tidy, there is a mini bar not free, the overall is OK. Purple potato pudding Purple potato pudding Purple potato pudding Purple potato pudding Purple potato pudding Purple potato pudding Purple potato pudding P
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Price per night fromRUB 11,006
Posted on Dec 15, 2023
Linan Wang
Very good hotel, good service, good facilities. Recommend to stay in this hotel
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Price per night fromRUB 25,422
Posted on Feb 3, 2024
Rainbowheart
Hot spring hotel dinner does not include drinks, additional charges are required, children have less fun facilities, suitable for adults, not suitable for children, overall the service is good, the waiter has been pouring wine for you, cleaning up the plate
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Price per night fromRUB 18,428
Posted on Jul 10, 2024
Guest User
The castle is a particularly old castle with two open-air swimming pools, and the dinner and breakfast inside are particularly good, offering surprises every time.
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Price per night fromRUB 5,977
Posted on Nov 25, 2023
Guest User
The hotel is good, it is a bit biased. Like a quiet choice here, the overall hotel package is very good!
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Price per night fromRUB 13,480