Really loved our stay at this hotel. I’m not sure how it is a 2-star hotel - the room, cleanliness and amenities looked like a 4+ star hotel. It includes everything we needed fo our stay. Only thing missing was the gym, and the pool could be better as it looks like just a water stream under the walking bridge. Overall we really liked our stay.
I've never encountered a chain hotel that adds a 3% surcharge for credit card payments, effectively encouraging guests to pay in cash. The food was generally disappointing, with the exception of the IVI restaurant, where everything was good. At the hotel entrance, there's a desk manned by people who seem to be making a profit off your taxi rides. For example, I paid $120 for a regular taxi from the airport, but they arrange taxis to the airport for $165. The bed linen wasn't properly laundered. The massage at the spa was awful.
All the staff provided excellent service.
I stayed in a dormitory, and on that day I was very tired from activities and couldn’t climb up to the top bunk. I asked the staff for help, and fortunately a bottom bunk was available, so they kindly let me switch. Thanks to that, I had a comfortable night.
Even though my flight was delayed, the airport shuttle service still waited for me with a clear sign, which made it easy to find.
They kindly offer luggage storage as well, which was very convenient before check-in and after check-out.
Thank you for the wonderful service!
We chose to stay here for one night as a transit, which helped given our flight was delayed and we were travelling with a toddler. We waited for 30 mins for the free shuttle as we didn’t know we were waiting in the wrong area. They didn’t have a driver waiting with a sign and they didn’t communicate with help desk (we contacted help desk to call the hotel to let them know we arrived) about clear instructions where to meet. Waiting with a toddler wasn’t fun, so would appreciate if you had a driver waiting or check on flight status, despite delay - as I provided them the details or wrote in the email to wait straight ahead, not where the taxis were waiting.
Hotel was a few minutes drive from airport. Room was spacious, shower was ok, bed was ok (sheets need bleach as there were old - not fresh dirty marks on it), they didn’t provide free water or filtered water, so we had to buy water. Breakfast was a fair spread. The playground looked great for kids/ toddler but it was raining so we couldn’t use it. Simple things (free water, better communication with shuttle, cleaner sheets) could have improved the experience and that’s why I’m providing this rating,
Perfect location for the airport, literally walking distance across the road (and yet didn’t really hear planes!). Lovely grounds & pools. Good restaurant, although dinner portions very small. We had the cheapest room type, and it was disappointingly close to the kitchen noise & walls were very thin - we could hear our neighbours coughing through the night. We would use again for the airport, but try a more expensive room option.
I loved the luxurious lobby and our room with a beautiful pool view. The beach at night is stunning, especially with the fire decorations. The location is very convenient, being close to the airport, and the food is also good.
However, there were some issues. We called twice for extra towels and to replace a dirty vanity kit in our room, but no one came. Some staff also seemed to take advantage of travelers. For example, we had to wait a long time to get a refund for a drink we bought at the pool bar and could only receive it after repeatedly asking. Additionally, we tried to book an early morning taxi to the airport, but the staff claimed it wasn’t possible because taxis weren’t available at that time. Later, we saw a taxi at the hotel front dropping off a passenger. The staff then quickly came out to say she can book one now.
Overall, while the property and amenities are lovely, service issues affected our experience.
Each room is clean
There is also a private pool
However, the chef of the private restaurant is terrible. (He is a young Indian, and his skills are not very good.)
The owner is unfriendly, but the staff is friendly.
If possible, use the 2nd floor room. (It is cleaner,,)
Taxi fare from the airport to the hotel is 10 Fijian dollars
If you take a taxi, it is 30 Fijian dollars per hour (The beach resort <Yatule> resort & spa, which takes 1.5 hours by taxi, is so-so~~.
(However, as of April 2025, the access road is under construction) - Vehicles are allowed to pass)
Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
This serviced apartment has a pretty good environment, and the front desk staff were very friendly and welcoming. They even allowed me to check in early. The only downside is that breakfast is à la carte and the selection is quite limited. However, that didn't really dampen my stay. The beach is right outside, and to the left and right are other hotels in the Wyndham family, so it's quite lively in the evenings.
We had such a wonderful stay at The Pearl South Pacific Resort! My boys had an amazing time – from the pool to the beach and all the little activities, there was never a dull moment. The staff were welcoming and the atmosphere made it so easy to relax and enjoy our holiday.
Everything about our stay was great, except for the internet connection, which could definitely be improved. Other than that, it was a fantastic experience for the whole family, and we’d love to come back again!” 🌴☀️💦
Very Good
46 reviews
8.8/10
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7.9/10
Good
SSerDrePROS: Budget friendly. Located right next to a MacDonald's and multiple shopping spots from Supermarkets, boutiques & restaurants. Walking distance to Bus Stops, and 14 mins drive to Port Denarau. Parking & Gym is complementary. The gym is quite small. Friendly staff and don't forget the roof top bar & pool, spectacular view.
CONS: We had a room with a broken shower, water leaked through the bottom tap while the shower head was in use. One of the bath towels provided was not properly washed. WiFi was utterly useless. Mobile Network only worked near the balcony so cannot use your 4G/5G network anywhere else in the room.
NOTE! Do not leave your parking spot during events at the hotel, parking was not prioritized for in-house guests, first come first serve basis.
SsereleaThe room was clean and comfortable. I stayed in a villa, so there were a lot of locks, which was confusing. The back door was out of place and couldn't be opened or closed.
The sea is shallow and very good for walking! The staff were also friendly. It was wonderful to have a welcome drink while watching the sunset.
It's a shame that the access is not good, but it's worth staying!
I told them that I couldn't eat breakfast the next day because of a remote island tour I had booked, so they gave me a lunch box. In the morning, when I went to the restaurant to get my lunch box, the chef didn't understand what I said, so he made it for me in a hurry. There was only enough for four people instead of five, but I was grateful that they made it early in the morning because I had asked for something.
GGuest UserGreat place to experience the real fiji people, culture and service.
Very friendly staff and always something going on , with the reef and walks , swimming etc plenty to do.
The food is very good , breakfast is very good and cooked to order, compliments to the Chef.
Dinner was also very enjoyable , portion size is large, and well received.
The Dinning room is well spread with larger groups down the bottom and individuals and families up the top , never felt too crampt or over whelmed.
Rooms were great not 5 star by any means but they don't try to be the rooms were very good nice mattresses good sleeping a shower inside and outside for something different.
The gardens are excellent with garden staff maintaining them constantly its a real bounus they do a wonderful job.
The Staff in general are great always smiling and open for a chat. They all help one another and make it a fun organised resort .
The Room staff who makeup and clean rooms are wonderful throughout the whole place nothing was a chore
The Gym i used everyday needs a bit of a spruce up needs a treadmill and a new workout bench but I made do and still did well.
A lovely lovely place for a holiday!
Don't hesitate to book as after a few days you'll ask why didn't you book for longer like we did.
EEmanuel ChowWe stayed with Hilton Fiji for our Christmas celebration . We were welcomed with good room service, Christmas cookies, surrounded by nice restaurants and water sport. Awesome live music is played at the restaurant during the weekend night when we were there.
EEvɛɛThe stay here was lovely, wonderful. Clean place. Great service, very friendly and helpful staff. The only issue we had was the phone calls to reception was not answered. Unsure why but it would ring and ring and ring and no one picks up. As we were abit far from the reception area... Im an emergency it could be a problem. Luckily there was none but I think they need to look into it.Luckily there was none but I think they need to look into it. But otherwise we had a great stay.. I would recommend the massage too... Best decision we could have made. The girls did great.
GGuest UserThe Food and Services are both excellent. We order smoked duck breast, Rib eye steak and oysters at Fish Bar, Server is passionate, professional and friendly, especially Sila, she is helpful and kind. She even arranged other member of staff to sing a farewell song for us.
GGuest UserWe went as a family of 4.
Just a beautiful nice resort hidden away from people and other things
If you want to go to a place where your not bothered than this is it.
Not many people yet know this resort therefore the stay was private and no waiting for pools etc
We had a bure next to the beach
Staff were over and beyond helpful
Even helped us with our chilly storage
Ttentententen10All the staff provided excellent service.
I stayed in a dormitory, and on that day I was very tired from activities and couldn’t climb up to the top bunk. I asked the staff for help, and fortunately a bottom bunk was available, so they kindly let me switch. Thanks to that, I had a comfortable night.
Even though my flight was delayed, the airport shuttle service still waited for me with a clear sign, which made it easy to find.
They kindly offer luggage storage as well, which was very convenient before check-in and after check-out.
Thank you for the wonderful service!
GGuest UserFriendly stuff, that checked in on us several times to ensure we were having a good stay. Good snorkelling at the resort; however, equipment is only provided during hightide which was odd as mornings were much better for snorkelling. All areas of the resort have amazing views. Good variety of restaurants.
JJasminlyI loved the luxurious lobby and our room with a beautiful pool view. The beach at night is stunning, especially with the fire decorations. The location is very convenient, being close to the airport, and the food is also good.
However, there were some issues. We called twice for extra towels and to replace a dirty vanity kit in our room, but no one came. Some staff also seemed to take advantage of travelers. For example, we had to wait a long time to get a refund for a drink we bought at the pool bar and could only receive it after repeatedly asking. Additionally, we tried to book an early morning taxi to the airport, but the staff claimed it wasn’t possible because taxis weren’t available at that time. Later, we saw a taxi at the hotel front dropping off a passenger. The staff then quickly came out to say she can book one now.
Overall, while the property and amenities are lovely, service issues affected our experience.
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