Pet Friendly Hotels in Hainan, China

This is a decent, standard airport hotel, very close to the airport. They offer a shuttle bus every half hour, though you can actually walk to the terminal. There's also an outlet mall next door for shopping and dining. The facilities are relatively new and have all the necessary amenities. Most of the staff are dedicated and helpful, though a very small number had slightly poor attitudes, which I can understand if they were on a night shift. Special thanks to the housekeeping staff, who were very warm, hospitable, and went out of their way to help guests, even providing a charging cable to a guest next door, which wasn't even part of her job. There was a faint lingering smell of smoke in the room when I entered, but that's not the hotel's fault; it's due to a previous guest violating the no-smoking policy.

I initially booked a room with a king-size bed and a view, but wasn't too happy with it upon checking in. I wanted to pay for an upgrade, but the hotel was fully booked that day. However, the next day, the butler promptly arranged an upgrade for us. Overall, the hotel is a bit on the older side, and breakfast was just okay. But the beach was fantastic – clean and with fine sand. The butler's gentlemanly service also greatly enhanced our stay, big thumbs up!

Hotel has connecting family rooms available for booking. Hotel does not restrict smoking in non-smoking rooms. The rooms at level 8,9,10 had guests smoking in their rooms that affected ours via the aircon vents. Level 7 where laundry room is located, is also the same level for hotel members’ mahjong room = smoking rooms. 4 washer and 4 dryers + iron + board. Level 6 is the restaurant where breakfast is served. Typical Chinese cuisine breakfast. There is no gym room at this property. Location is alright though eatery is a distance away. Walking distance of 10mins to reach Waika International Hotel area where minimarts, fruits and restaurants can be found.

I've stayed at four Hilton hotels across Hainan, and this one definitely feels a bit old. Seriously, two or three outlets in our room (3517) were broken!?! And while the public areas are by the sea, they're not particularly beautiful and lack that relaxed, resort-like vibe. The pool isn't great either, and only one was open, so I didn't even bother using it. Breakfast was especially bad – they must be cutting corners too much! My husband even pointed out that their Hainan specialty 'Zaopo Vinegar' didn't even have any seafood in it! Also, I have to speak up for the little animals. Those few squirrels are quite pitiful; their activity space is too small. It feels a bit like animal cruelty. They should be released; it would be a truly meritorious act!

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!

While the hotel exterior didn’t quite match the photos on the booking platform, our actual stay was very pleasant. The highlight was the exceptional customer service. We had an issue with cigarette smoke drifting into our room, but the lady duty manager went above and beyond to move us to a room of our choosing. The location is excellent - surrounded by cafes, bakeries, and restaurants - and perfect for anyone wanting an authentic local experience. A heads-up for international travellers: breakfast is strictly Chinese cuisine with no Western options (coffee, tea, or bread). Would be good if hotel can improve smoke control, particularly in the elevators and lobby area. Overall, a recommended stay for service and convenience!

I stayed in a garden view suite, which was on the first floor of Building 5. It wasn't far from the lobby, just a two to three-minute walk, and there were on-demand shuttle carts if I didn't feel like walking. The room was spacious, and the amenities and facilities were all excellent. The staff provided great service; any requests could be made via WeChat to the butler or by phone. I often saw planes flying overhead, but it didn't disturb my sleep at all at night; it was actually a unique sight. The public areas were also beautiful, and I had a fantastic time at the swimming pool, which catered to both adults and children. I even caught a bubble bath by chance! Oh, and there's a beach very close to the hotel, just a three-minute walk away. It wasn't crowded, and while the waves were a bit big for swimming that day, it was perfect for kids to dig in the sand and enjoy the breeze. The hotel is also very close to the airport, making travel convenient. I'd definitely come back again if I have the chance!

來日月灣玩，偶然訂到這家民宿，新店開業，抱着試試的態度預訂。入住後滿心驚喜，算得上旅途裏意外的小美好。🥰 房前就是一望無際的稻田，晨昏景色各不相同，清晨伴着稻禾清香醒來，傍晚看落日鋪在稻田上，安靜又治癒，坐在窗邊發呆都很愜意。 最戳我的細節：住過無數民宿，第一次碰見配備一次性內膽燒水壺！不用顧慮水壺殘留水垢、多人混用不衞生，小小細節盡顯店家細緻貼心。全屋裝修能看出老闆實打實捨得投入，選材做工都很考究，沒有廉價敷衍的質感；TOTO馬桶，寶格麗洗護，床墊和枕頭也都是大牌，不輸五星酒店。 從大環境到細碎好物都在用心思，舒服踏實，出行住宿首選，下次再來還落腳這裏。

Location, Cleanliness, Facilities: The location on the west coast is quite convenient. The room's cleanliness is good, and the facilities are complete, including a kids' play area. The concierge and security proactively offered to help with our luggage and asked if we needed butler service. Highlights: Both the room and the lobby have information brochures about the hotel's facilities and nearby tourist services. Upon check-in, the front desk also provided a detailed information sheet, which helped reduce guest anxiety and waiting time by having so much information readily available. In the evening, the lobby bar even had live music, creating a great atmosphere. There aren't many resort-style hotels like this in Haikou, which is a big plus! 👍 Minor incident: During check-in, the front desk mentioned they'd send welcome fruit. My child overheard it and kept asking that evening why it hadn't arrived. I didn't think much of it at the time, so I didn't follow up.

I was absolutely wowed the moment I stepped into the hotel lobby! The high ceilings paired with cloud-shaped chandeliers and a dynamic wave sculpture created a grand and artistic design. The marble walls and lighting added a luxurious touch, making every corner Instagram-worthy. What a fantastic first impression! I was so pleasantly surprised to find that the hotel had added a yoga studio this stay! The overall ambiance is incredibly comfortable; the all-glass design provides excellent natural light, making it bright and clean, and the blue yoga mats instantly made me feel relaxed. All the equipment – yoga rings, foam rollers, yoga blocks – were new and neatly organized. Even the mirrors and resting area were thoughtfully arranged. Doing a yoga session here in the morning, with the breeze and the outdoor scenery, was truly the most healing part of my vacation. This hotel really understands what guests need! I found my vacation zen in the new yoga studio 🌿 After my session, I felt completely stretched out, and my mind slowed down. A vacation isn't just about lazing around; a yoga session here is a real re-energizing moment. And the hotel's sky garden is simply delightful 🌅 Lying on the lawn watching the sunset in the evening, with the sky painted in soft pink and orange hues, was magical. The palm trees, sun loungers, and shell-shaped installations made for perfect vacation photo ops. The garden is immaculately maintained, with lush greenery. It's ideal for sunbathing and unwinding, or chatting with friends – truly a little oasis hidden in the city, providing a full-blown vacation vibe! The time spent here just gazing at the sea was incredibly relaxing. I found the perfect way to unwind on vacation in the hotel's sky garden 🌿 The evening breeze carried the scent of the ocean, and lying on a sun lounger watching the sunset slowly fall, doing absolutely nothing, felt incredibly peaceful. The hotel's seafood buffet is absolutely incredible! Especially the sashimi section – the freshness and variety are top-notch! Salmon, tuna, octopus, and other sashimi were all freshly sliced, with beautiful marbling and a sweet, tender texture, completely free of any fishy taste. It was incredibly satisfying. Besides sashimi, the seafood stalls had a rich selection of ingredients, and there were also many unique Japanese cuisine stations. The overall atmosphere was great, and even the photo spots were super creative, allowing for both dining and great pictures. If you're on vacation, you *have* to try this – experiencing seafood freedom on holiday is just the best feeling! 💯 I was so touched by the housekeeper's thoughtful service during our family stay! Knowing we had a child, the housekeeper proactively prepared kids' toiletries and bathrobes for us, and even kindly reminded us of the kids' club hours and pool safety precautions. They took care of us throughout our stay, quickly resolving any issues, which made our family vacation so much easier and stress-free! The room service was excellent! The room was spotless inside and out, and the bedding was fresh and comfortable. The cleanliness of the room truly exceeded expectations! The floors, tables, and bathroom were all meticulously cleaned, with not a speck of dust in the corners. The bedding was also changed promptly, making our stay very reassuring. The cleaning staff were very thorough and friendly, always greeting us when they passed by. Their service was very thoughtful, showing attention to detail in everything they did. With kids, cleanliness is paramount, and the hotel's room cleaning was superb. Every day, returning to the room felt like staying in a brand new space – clean, fresh, and utterly delightful. I highly recommend this incredible hotel to everyone.