Hotels With parking in Zuid-Holland, Netherlands

Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers. The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring! The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.

Room: our room was quite spacious (enough to open 2 large suitcases), appreciated shower gel, conditioner and body lotion was included in the bathroom, the shower and water temperature were nice. One point on the cleanliness: was a bit dusty underneath the bathroom faucet/towel rack floor area. Location: relatively convenient, less than 10min walk from the central train station, still manageable for us while carrying 2 heavy large suitcases. But if we had more to bring, we might need a taxi. Overall, we had a good stay. On arrival, we noticed one of the hotel lifts is currently undergoing renovation (as of 26th Apr), which made the waiting time longer. And right in front of the hotel main entrance, there's also construction undergoing. Our room was assigned on the other side so we didn't hear any noise. Another side note is that the deposit is 50 euros by card payment, the indication of 100 euro on booking confirmation is applicable to cash payment.

This hotel was the perfect choice since I was attending a conference at the exhibition center right across the street. Being able to walk there in just 5 minutes was incredibly convenient. The room was small but well-designed, and the king-size bed was very comfortable for one person.

I've stayed in hundreds of hotels, and while this one might not be the most luxurious, it has everything you need and is very clean. Plus, there's ample storage space. The gym even offers free weights and dumbbells, which you don't usually find in other hotels. I'm very satisfied with my stay here; the service quality was excellent, and they even allowed early check-in! That's a huge bonus!

The hotel parking lot is large and convenient. The room is clean and relatively spacious overall. The hotel breakfast is slightly simple, mainly bread and eggs.

Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient. The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay. It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.

A special experience. It is the best hygiene level in recent hotel stays - bed is comfortable and towels are good. Service is very good too. The tour is a highlight of the stay! The only problem is that our room is under the restaurant so it was noisy during meal time, especially if there were kids running. Will come back for another stay with different rooms.

Great room, very spacious. Check-in was a bit complicated, though.

Firstly..the lady at check was extremely friendly and customer oriented...Great job to her....very welcoming very calm Access to room was a little challenging to the the first floor but I figured it out. Room itself was extremely small even though it was for 2 persons Tv only shows in German.. no English movie channels..this was quite annoying as I love watching tv during my relaxing moments Overall I would say it's location is perfect. perfect.staff room not so much

NH hotels usually offer a certain level of reliability, and this one is pretty central. You can walk to the city center and nearby attractions within 10-15 minutes. The hotel breakfast is also quite good, and if you opt out of room cleaning, you can redeem a complimentary drink of your choice at the bar.