My biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience.
However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay.
The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.
Hotel is near to both the convenience stores and near food places that closes till late.
Decent heat in the room during winter.
Only issues probably is its just a basic living in a hotel kind of standard and amenities.
Located on the top of a business building linking to the Yamagata station.
You won’t have to be worried even if it’s snowing or raining.
A side note to travellers from the hotter climate, the hotel doesn’t supply air conditioning during winter. Instead it has a small webbed facility that allows outside air to flow into the room. This slight chills the room. However during the day, the room will be super hot.
Initially we had a room facing the sun and when we checked in, the room is super hot. Called the customer service only to find out they didn’t have air conditioning during winter and we have to rent a fan from them.
After a slight communication, the customer service is kind enough to upgrade us to a bigger room which is slightly cooler. Big props to the customer service lady! 5 stars service !
I like Richmond Hotels for their modern decor and well-maintained property. Unfortunately this location in particular falls short of the most basic criteria of a hotel - cleanliness, especially in Japan. There were molds found in the bathroom in between the tub and the wall, as well as in between the window silts. The location of the hotel is about 5 mins walk from the Yamagata Station. Staff were nice and hospitable. The free midnight snack and free drinks and ice cream in the lounge were nice touches to the stay.
The hotel exceeded all the expectations! Would definitely recommend staying here if you are in Yamagata.
The personnel is very polite, very helpful, and tries to make sure you have a pleasant stay.
The hotel is a new building I would say, very close to the station. There is a 7/11 store on the 1st floor which is very convenient.
The room is very spacious, has everything you might need. Also you can take all the necessary items such as face creams, toners, lotions, hair oils, toothbrushes, hair ties, teas, coffees etc. at the front desk.
Absolutely wonderful experience!
The whole hotel gives an old impression.
The air conditioning is centrally controlled and the temperature cannot be set.
The bathtub is small and it's not possible to relax in it.
I think there is a reason why it is cheap.
There is a multi-story parking lot behind the hotel where you can park for 750 yen per night.
I think the Washington Hotel in front of Yamagata Station is several times better.
The room was very large and spacious for a family of three. The hotel was a bit dated, but very comfortable. The beds were not the best, not very supportive on the back and shoulders. Overall, it was a comfortable two night stay in a very nice and convenient area with a lot of restaurant choices within 500 meters.
Really good location and room is cozy I like it. Dont expect a good television it was a small monitor but you dont use it anywayz i like the place and had a comfortable stay. My restroom has a small in the sink but it’s bearable
The hotel's location couldn't be more convenient. It's connected to JR, and just a 2-minute walk to the left of the exit is the bus stop for Zao Onsen. There are also supermarkets and pharmacies nearby, and plenty of small restaurants across the street. The rooms in the South Wing are very new, and the Japanese breakfast is highly recommended.
Located in a quiet neighborhood, staff is friendly and helpful. Limited parking space surrounding the hotel, but they got you covered, just check with the staff and they will sort it out for you.
Accommodation comes with free breakfast, and it's really amazing, you will be surprised by the varieties they served.
Great
108 reviews
9.0/10
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8,9/10
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What a gem of a place! The special thing about this place is that there are 5 private outdoor onsens as well as a gender-segregated public bath and one mixed gender outdoor bath (for this one, you need to wear a bathing suit). If you are shy of exposing yourself or like taking photos, then those 5 private outdoor onsens are just perfect. I went in the autumn, which is cooling already and I can imagine what a treat it will be in winter with all the snow. The hotel is located almost to the top of the hill. Either drive or call them ahead and they will pick you up and drop you off in the vicinity. My room is quaint and Japanese-styled. I didn't pay for the meal package as I knew I'd would be busy trying out all the onsens available. They are all open 24hrs. By the way, private onsen number 1 and 5 are the best and most picturesque!!! I'm doing all a favor and posting all the pictures of the private onsens.
The hotel exceeded all the expectations! Would definitely recommend staying here if you are in Yamagata. The personnel is very polite, very helpful, and tries to make sure you have a pleasant stay. The hotel is a new building I would say, very close to the station. There is a 7/11 store on the 1st floor which is very convenient. The room is very spacious, has everything you might need. Also you can take all the necessary items such as face creams, toners, lotions, hair oils, toothbrushes, hair ties, teas, coffees etc. at the front desk. Absolutely wonderful experience!
Very good value for money. A modern Japanese hotel with large rooms. Views from the hotel are amazing and the Onsen was hot and clean. Staff very professional and friendly.
The room was beautiful, with tatami, yukata, tabi, and a little bag with towels to take with you when you go to their proper outdoor onsen that's right across the street. The onsen has good amenities, has 2 baths one indoor that's around 42 - 45 degrees, and outdoor one that's usually cooler around 38 - 42. The best thing about that onsen is that there usually not many people there, often I was there alone. The breakfast was great too, there were at least around 20 - 30 different dishes/foods to choose from. The hotel also sells discounted ski passes, and has it's own ski/snowboard rental service for lower price than most of the rental services nearby (the snowboard was of great quality, the shoes not so much). When we checked out, the hotel arranged a van to take us to the bus terminal as well. Overall, one of the best hotels I've ever stayed at in Japan. 👌🏻
A wonderful Onsen hotel in the heart of Atsumi Onsen. The facilities and staff were excellent. Onsen was clean and hot. Rooms very spacious. Plenty of car parking available and the staff will direct you where to park.
Really great hotel in Zao onsen. The location is easy to find and free parking for guest. The room is big and clean. I love the window in our room see the snow falling and small pond as well. We didn’t booking the dinner & breakfast so I don’t know the food taste. However, onsen is really great!! I love outdoor onsen that you can see the view of Zao mountain while bathing and snow falling to your head!! but just scare of bear. So nice to stayed here!
Good location in Zao ski village - just opposite the bus terminal. Friendly and helpful staff, though speak very little English. We chose breakfast and dinner, pre-select from the menu. Both breakfast and dinner are delicious! Free transport is provided to ski lifts hourly. We have tatami room for 3 persons, quite spacious and great view from the window! Very warm and comfortable place to spend for few days.
Great resort with delicious breakfast and dinner. Room is big and good. They have shutter bus to send and pick up at the all the ski ropes. Will stay again.
The room was comfy, excellent service. I checked out in a rush this morning, front desk told me I have left something behind in my room. I responded, being sure I hadn't, until an elderly man I saw earlier from housekeeping came running down the stairs and handed me my travel charger and cables. A big thank you so much and sending me to the bus terminal in time. I love the view of the wintry slope from my room window especially.
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