The hotel is conveniently located just across from the JR station, only about a one-minute walk away, which made getting around extremely easy. The reception staff were clear, attentive, and very welcoming. Check-in was swift and seamless.
The buffet breakfast costs ¥2,500 per person and offers a great selection of dishes, making it a satisfying way to start the day.
The fish market is just around the corner, where you can find fresh seafood, fruits, and dried scallops. I would recommend purchasing from the individual stalls outside the main market area as the prices tend to be cheaper. There is also a food court within the market if you would like to enjoy a meal there.
Overall, the location is excellent, especially for those arriving by train and wanting easy access to the local market and dining options.
I really enjoyed my stay at this hotel. It looked like it wasn't far from the JR station, but we arrived on a day with a heavy blizzard – something I, as someone from the south, had never experienced before. Just those few traffic lights left us utterly exhausted by the time we reached the hotel. Before checking out, we specifically called taxis. The minimum fare was 700 yen, and since we had a lot of luggage, we needed two cars. This was the only taxi company in Hakodate, Donan Taxi, that didn't charge a service fee for calling a cab, and the front desk was very helpful in arranging it for us.
Upon check-in, you definitely need to read the instructions. Used towels and bath towels can be exchanged at the front desk, but there's an additional charge of 200 yen for each extra towel. The hotel's only ice machine is in the convenience store on the first floor.
The hotel breakfast was fantastic! The seafood changed daily – sweet shrimp on the first day, salmon on the second, plus fresh shrimp tempura every day. The miso soup was delicious too. The room even had a washing machine, which is incredibly convenient for families on long trips.
We stayed on the 13th floor, and the ocean view was incredibly soothing. There's a beach not far from the hotel, and even in such cold weather, people were out surfing. The hotel's large public bath is also great; the women's bath is on the basement floor, and the men's is on the first floor. They use POLA toiletries.
For this price, and with such a spacious room, you really can't go wrong!
The hotel is directly opposite Hakodate Station, an unbeatable location. Right next door is Nemuro Hanamaru, and just to the left front is the hotel featured in Conan (you'll recognize it from the photos). The front desk service was excellent, and the room facilities were very complete, with plenty of charging ports and outlets.
This hotel offers excellent value for money. The snowy view outside the window was beautiful and cozy. Breakfast was very generous, with seafood bowls made fresh daily and unlimited Hakodate milk. It's also super convenient, with tram lines right outside the door.
Hotel near odori park,Sapporo5.2% of visitors choose this area
YYukuai2026.02.26
Location: Great, it's near the city center so it's convenient to go anywhere.
Cleanliness: Clean and tidy.
Facilities: Well-equipped, but the hot spring requires an additional 1000 yen fee.
Service: The front desk offers Chinese-speaking staff, and there's a sky bar on the top floor where you can enjoy the night view.
This hotel was so good that now, as I'm blow-drying my hair halfway through in a hotel in Osaka and feeling miserable, I suddenly remembered I hadn't left a review for the Sapporo hotel yet.
First, the location. It's really close to Sapporo Station, so dragging luggage across the ice wasn't too much of a hassle. It's convenient for getting everywhere. Hokkaido University is just a 5-minute walk, and Tanukikoji Shopping Street is about fifteen minutes away. There's also Suwa Shrine, famous for its beautiful charms. It made me feel like I was living there.
Check-in was smooth. I just showed my passport at the front desk, and it was done quickly. The person who helped me then was a short-haired girl (I forget if she had bangs, but I think so) wearing glasses and speaking Chinese. She was patient and gentle, explaining all the hotel services in detail, like where the public bath was, how to connect to the room's Wi-Fi, etc. Very thoughtful and thorough.
Speaking of the room, it was a bit bigger than the triple rooms I've stayed in in Tokyo and Osaka. It was clean, pretty, and most importantly, bright. The TV could cast to devices, and it was easy to use. The bathroom had a separate wet and dry area with 24-hour ventilation, so it was never damp. The bathtub was large and clean, and I soaked in it for two days straight.
Writing this makes me even sadder because I'm currently standing with wet hair in the cramped bathroom of my Osaka hotel. I'll be leaving Japan in a few days. Sigh, I really miss Hokkaido. It probably would have been better if I had made Hokkaido the last stop of my Japan trip.
Actually, during my days in Hokkaido, I had many regrets. For example, my planned afternoon trip to Tengu Mountain was canceled due to strong winds and cable car suspension. Another time, I went out early, but the blue sky was mostly covered by dark clouds, with only occasional glimpses of sun. And then there were the cold, strong winds. Several times, walking down the street, the wind was so strong I had to duck behind a building while waiting for the traffic light, just to steal a few seconds of warmth. There were also countless moments when I almost slipped. Now, thinking back, I actually feel nostalgic for them. When will I experience those moments again? I can only wish that every winter in my future life includes a few days in Hokkaido.
On the day I went to Otaru, the temperature was -0.6 degrees Celsius, so cold! Along the canal, everyone was like they were ice skating. I was wearing snow boots I bought for 127 yuan in Tanukikoji, carefully stepping in the footprints of the person in front of me. The sky was so blue, the water so clear, and the houses on the distant mountains looked like a tiny world. I wondered what kind of life the people living there led. Every step offered a picturesque view. The path along the canal was neither long nor short. Actually, even if I had slipped, it wouldn't have mattered. If it made my impression of Hokkaido more vivid, something I'd remember decades later, or when I'm old, then it would be worth it.
The day before I left, I went to Hokkaido Shrine and Maruyama Park. The vast white landscape was so clean, and the bare trees made the snowy scenery even more beautiful. A small stream flowed through the park. Closing my eyes, I could imagine it as a waterfall, its sleep-inducing sound not knowing where it led.
Landing in Osaka, the rain was heavy, and I didn't have an umbrella. I got drenched walking across the streets to the hotel. Everything felt so different. It made me think of the tree downstairs at *that* hotel. Day in and day out, it was always there, watching travelers from different countries come and go like Hokkaido's snow, accumulating and melting. Watching them open Google Maps every morning to check their route and return at night with bags of convenience store goodies. A happy tree, witnessing so many happy journeys in Hokkaido that began from that hotel.
It's 1:45 AM Japan time now. My hair is almost dry. I'm not very sleepy, but I have to go to bed. Tomorrow I'm off to Kyoto. Usually, I think a lot at night or get anxious about various things, but during my days in Hokkaido, I felt surprisingly good. Even with unfinished plans, my mood wasn't dampened. Perhaps that's what a truly good trip is, haha, a journey for the soul? Anyway, I highly recommend this hotel!
The breakfast is definitely worth trying! You can sample a variety of Hakodate's specialty dishes. The location is great, less than a five-minute walk from the tram station, and the tram ride to JR Hakodate takes under twenty minutes.
I'm giving a good rating because the staff eventually resolved our issue. However, overall, this is the first time in all our trips to Japan that we've been charged extra for a child staying in the same room. I hope the hotel can be more accommodating to tourists. We already paid 1280 RMB for the stay, which felt quite expensive. At that price point, a bit more leniency for families with children would leave a much better impression on travelers. Honestly, I've traveled to several countries, and this is the only hotel that has ever charged extra for a child sharing the same room. Lastly, the room size and cleanliness here actually felt more comfortable than the Crown Plaza we stayed at in Sapporo.
I arrived in Sapporo late at night and took a taxi from Sapporo JR Station to the hotel, which cost about 1800 yen. The next morning, as I pulled open the curtains, I was absolutely stunned: before me was a beautiful world of pristine white snow, with Nakajima Park spread out in full view. I was so grateful for the clear blue sky, allowing the distant mountains to be clearly visible. It truly lived up to its name as a 'room with a view.' Although the facilities are a bit dated, the room layout is very practical, and the bathroom is spacious enough. The bedding and linens are all of high quality.
The breakfast buffet was plentiful and excellent. Eating breakfast in the ground floor restaurant, with its large floor-to-ceiling windows, and watching the snow silently fall from the trees was an indescribable pleasure.
Even better was the hotel's location for transportation. Nakajima Koen Station's Exit 3 and Exit 1 are only a two-minute walk from the hotel, making getting around incredibly convenient!
The front desk service was also impeccable. We stayed for a total of three nights, but had to switch rooms for the third night. When we returned in the evening, the staff had already moved all our luggage to the new room. It was a very thoughtful gesture.
Location was excellent. 5mins walk fr station. Surrounded with shops, restaurants, convenient stores and the morning market is just 3 mins walk away. Can see the harbour n mountains fr hotel room. Beautiful place. Hotel staffs friendly n helpful to my enquiries.
Lots of seafood places to eat.
Great
795 reviews
9.2/10
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KRW 76,480
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9.1/10
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LLiduoxiliaolinuolisiI'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
นนักเดินทางอินโทรเวิร์ตThe accommodation is much better than I thought. We went in the winter and the snow was really thick. The villa has 2 floors. The ground floor has a kitchen, a dining area, and a backyard area. The upper floor is a bedroom with a large window for sleeping and watching the snow. If you go in the winter, you have to push your luggage in a cart yourself. It's fun. The atmosphere around the accommodation is good, but it's more suitable for people with cars because it's quite far from the city.
GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
AAhmad MostafaAfter spending six days in MGallery Hotel Sapporo, I can safely say this is not an ordinary hotel. Reception at 5 pm was professional, efficient and friendly. I didn’t have to wait. Well done. Takako and Cindy provided a warm, informative and professional service.
The concierge was helpful and welcoming. Very useful in a freezing outdoor climate - thank you Alex.
My room was as requested, 524. I booked a king room and it met my expectations. The design is lovely. The bathroom is not huge, but is well appointed with a bath and a separate shower. The room is very quiet and I had a very pleasant sleeping experience.
The hotel and my room are in excellent condition, with a high standard of decor and presentation. Clearly recently renovated. The design is first class. It combines a beautiful Japanese style, with classical and traditional designs. The result is very pleasant - Chic!
WiFi worked well. The room airconditioning was a little too hot for me, so I turned it off, and that was fine for me. The two guest’s lifts are fast and worked well over the six floors.
House keeping is also of a high standard as you would expect from a high end Accor hotel. This is especially so in Japan where service is an art form.
I had access to the executive lounge. It was a good experience. It provides a comfortable and cosy atmosphere, and the food quality is nice. The chefs are friendly and caring, thank you James. The lounge staff are first class. Thank you very much to Yokiku, Kaumini and chief Minoru for your attentive and excellent service. I appreciated your kind service.
The only negative I am sorry to say is the occasional noisy foreigners who don’t appreciate the quiet, polite, refined and subtle Japanese culture.
The location is convenient, and is about 15 minutes easy walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc, but rather the city landscape. The hotel is 5-10 minutes walk to a variety of wonderful shopping areas.
Additionally, there are major shopping malls in the Shinkansen station area. Nearby, you can find many restaurants that should suit most people’s cuisine, budget and type of food.
Taxies are available at the hotel entrance. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples, museums and regional attractions. Ms Takako provided excellent suggestions.
To be fair, I read the Hotel’s web reviews. I noticed that the negative comments were from years ago, before the hotel became an Accor hotel two years ago. I noticed most of the more recent reviews are positive.
A special thank you to all the other warm staff for their excellent and polite hospitality. Having experienced hotels in every continent, this one stands out. The service and attention to detail is in a class of its own. Clearly, this is a special Hotel - undoubtedly, due to the hotel’s leadership.
Finally, a heartfelt thank you to the General Manager, Mr Ted Kitahara, and his management team. Mr Ted introduced himself to me by chance. He made me feel very welcome, and was most kind to enlighten me about the hotel’s design and its interesting history. I hope to meet the Japanese architect one day!
Overall, an extremely pleasant and first-class experience. I look forward to visiting again.
Thank you for a wonderful experience.
GGaga ChanPrivate parking with 800yen per night located just next to the hotel. The restaurant behind serves good food, with an Indian (i think) staff who speaks English helped a lot in ordering. Room is fairly ok with this price.
GGuest UserWe had a really fantastic time at Lake Shikotsu Tsuruga Resort which was a once in a lifetime experience for us. The area is beautiful and the spa has everything you need for a fantastic and relaxing stay. We stayed in a Premier Suite and the rooms are fantastic - fully equipped and spacious with all amenities, and a fantastic private Onsen to relax in.The staff at the spa were extremely friendly and helpful, and attentive to all of our needs. We'd love to come back some time and would highly recommend!
MM496557****I go here every year! This year was my first time seeing snow, and even though I don't ski, I absolutely love Hokkaido's food and weather. It was great to see Hokkaido with snow, which gave it a different charm than in autumn! Having Mount Yotei right in front of me was truly amazing! The hotel service was also excellent. I'm hoping to visit again next year during the autumn leaf season!
TThomas WuThe breakfast here is absolutely amazing. It offers incredible value for money, with fresh seafood you can eat to your heart's content, and the sushi is just fantastic. It's also conveniently located close to the seafood market and train station. A special shout-out to Trip.com for the fair price!
GGuest UserThe hotel is sooooo nice! I like the room and the community area where have big dining table and amenities for us to do our meals! Its just perfect! The room space is also okay, the bathroom are all modern and spacey!
AAnonymous UserThe room isn't huge, but there's just enough space by the bathroom door for two suitcases. To fully open them and pack, you'll need to use the bed, which is typical for Japanese hotels, so it's acceptable.
It's a bit of a walk to Susukino subway station, a few blocks away, and it's even harder in the snow. I had to go to the Susukino airport bus stop, which is only a few hundred meters away, but with snow and luggage, it would have taken about 40 minutes to walk. I ended up taking a taxi from the hotel entrance, costing less than 100 RMB, and got there in just a few minutes, which was very convenient.
Overall, the price was reasonable, around 400+ RMB per night.
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