Hotels With Pools in North Sumatra, Indonesia

Hotel opened in 2023, still consider new and in good condition. Room is clean and spacious. Breakfast is nice and variety desserts to choose. Good location, Sogo is within walking distance. Overall comfortable and enjoyable trip.

Very old 5 star Hotel that the room amenities is only 3 stars. Staff were great and friendly Room amenities worst than 3 star hotel, very old towels, cheap body and hair shampoo. Recommend to bring your own. Room sound proof is so bad that you can hear every single words from next door. Totally can't get good sleep due to next door talking non stops, imagine they do some exercise... Breakfast space is too small to cater full house. Food selection was mid Gym was the highlight, world class gym. But lack of air conditioning.

I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience. The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest. The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather. The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly. The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out. Facilities like the swimming pool and gym were also available and well maintained. Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.

A dated, but generally nice hotel. Unfortunately, the cleanliness leaves something to be desired, and details and amenities are lacking. However, the accommodation, with its beautiful view, is perfect for Instagram posts. The location is quiet and quite remote. The service is very friendly and attentive, although communication in English was a bit sluggish at times. Overall, a good stay, but the price is too high.

Overall stay is good but the amenities like bath towel is shabby and faded white color, no face towel n small towel. breakfast is really ‘local indonesian’ style . I ordered room service for dinner and its good👍. I am staying at pool terrace and view is superb at night. I love the view.

Upon arrival, we were upgraded to a suite for our 2-night stay in Medan. The bedding was very comfortable, and we had a Smart TV and Wi-Fi. The staff were charming, and the breakfast offered a variety of savory and sweet dishes. I highly recommend it 👍

The hotel's location is quite convenient, right opposite a Starbucks. However, traffic can be quite congested. The hotel staff were all incredibly friendly and helpful. On a side note, the new spa downstairs is excellent, offering great value for money. If I ever get the chance to visit again, I'd definitely consider staying at this hotel.

We had 2 night gate away here, Fantastic stay 💕💕💕💕💕!!! Breakfast superb! Beach is gorgeous view , facilities are top knot ! I had a lot of pretty photos taken here in the hotel area. Every corner is fabulous photo spot !!

The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?

had a great stay at D’Prima Hotel Kualanamu. The hotel is beautiful, clean, and very comfortable. The rooms are modern, well-maintained, and perfect for relaxing after a long journey. The staff were friendly, welcoming, and always ready to help. The location is also very convenient, especially for travelers using Kualanamu International Airport. Overall, I had a wonderful experience and would definitely recommend this hotel to anyone looking for a comfortable and convenient place to stay. I look forward to staying here again in the future!