Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good.
Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.
Good location, just beside SKA Mall so it is easy to get food and anything we need. The room is ok, just there is a bit weird smell on the bed sheet and pillow. Other than that, everything ia good
The hotel is ok.
Sound proof is poor. You can hear sound from the corridor.
Maintenance needs to keep up.
The air-conditioner is leaking at the lobby area
The staff is not taking action. Just acknowledge the issue.
Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.
To go hotel in Pekanbaru - I stayed at Fox Hotel Pekanbaru and was impressed by the hotel’s overall quality. The room was well-maintained, with a comfortable bed and modern amenities. Service was efficient—staff members were attentive and quick to assist with any request. The breakfast selection was satisfying, and the hotel’s central location made it easy to access nearby attractions and dining options. I would recommend this hotel for both business and leisure trips.
As the hotel is connected with Pekanbaru Exchange, its offer a good place to wrap your night with some movie time in cinema and going back to hotel for rest
Amazing Hotel:
Large pool well suited for swimming (about 20m), Whirlpool, Sauna, Steambath & Gym. All sparkling clean, modern, nice atmosphere to chill at the pool.
Delicious breakfast with huge variety of dishes, all sorts of eggs, omelet prepared fresh.
Spacious, clean, modern great rooms, good aircon.
Overall: perfect stay
The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.
The hotel is very old no security measurement. All level can access no need access card.
Breakfast is below standard don’t expect much.
The spa is great. Good for relex.
Great
135 reviews
9.0/10
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8,6/10
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GGuest UserThe hotel itself is lovely, but the rooms absolutely reek. Literally. An unpleasant odor lingers in the hallway, presumably due to the carpets needing replacement. The food and breakfast, however, were delicious and certainly a highlight. Overall, it was just okay.
AAnonymous UserThe room is clean, the air conditioning is cold, the breakfast is quite delicious, the female receptionist could perhaps be friendlier in serving hotel guests.
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
AAsepAlways a top-notch and satisfying experience when staying here. It's comfortable, clean, and centrally located, making it super easy to get anywhere.
Hhanisah_aisyahThe hotel located less than 10 mins from Airport and they provided free airport shuttle as well. Not only that, there were many eateries around just next to the hotel such as Bakery shop, Indomaret. The room was clean, have a nice view (need to request higher floor), good water pressure for showering. The only downside were the AC was not cool enough during my stay and the room was a bit small. Hope the hotel can fix the AC. The breakfast buffet was decent and have a lot of variety. Overall, it was worth my penny and decent stay.
DDella SilviaTo go hotel in Pekanbaru - I stayed at Fox Hotel Pekanbaru and was impressed by the hotel’s overall quality. The room was well-maintained, with a comfortable bed and modern amenities. Service was efficient—staff members were attentive and quick to assist with any request. The breakfast selection was satisfying, and the hotel’s central location made it easy to access nearby attractions and dining options. I would recommend this hotel for both business and leisure trips.
As the hotel is connected with Pekanbaru Exchange, its offer a good place to wrap your night with some movie time in cinema and going back to hotel for rest
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