Posted on Jul 7, 2026|Double Room (1 Adult + 1 Child)
TravelBrujaOnix Fira seems like a junior hotel in that it has a great deal of potential, but consistently falls short and seems to be having some crisis of identity and growing pains as a hotel.
TLDR: I would not stay here again at the rate I paid at booking. It is a decent hotel, but one should only pay $105-$120/night for what it offers.
Here’s what’s going right for it:
- very clean facilities and room
- located across from a mall that also has a grocery store , which is great for grabbing anything you forgot to pack or raw veggies
- a nice 2nd floor reading area
- a nice rooftop terrace for doing yoga if you bring a mat
I have 3 years of experience working for major brand hotels. Here’s where I think Onix Fira can stand to improve:
- greeting guests at reception (did a guest have a long journey? Express curiosity, compassion and enthusiasm for the effort they’ve already made. No one wants to be on a 14 hour flight and be received by someone in a bad mood who looks like they have better things to do).
- common sense fixes: a) put hooks on the bathroom doors so guests can hang wet towels, b) have a soap dish for your soap, c) the consequence of imitation stainless steel buttons for the toilet.. they leave fingerprint stains that look gross, d) have a blanket or bedspread available in the room and not just the top sheet even though it’s hot out, e) add hair dryers in bathroom, f) have a complimentary bottle of water ready for guests when they enter tthieir room, especially if it’s 90 degree weather in the summer. That’s humane. And no one charging $200/night+ has any business offering less
- more pool lounge chairs during the summer
- advertise with photos that don’t use a fishbowl lens, be honest that the pool is small
- advertise honestly that one must climb 1.5 slights of stairs to reach pool. That’s an accessibility issue for disabled guests
- have replenished towels available for guests
- have the pool hours actually open during posted hours
- offer activities for solo travelers to socialize; you have a whole beautiful 2nd floor level that could be a great space for games, wine tasting, a silly interaction of your choice. I never saw anyone use this space and activities could make the stay more worthwhile.
- offer concierge services and recommendations
- have a manager on duty available to talk to guests 7 days/week
-consider different hallway lighting than red light; red light feels like a *******
Some specific stuff that went wrong in my stay:
- key card for room stopped working after one night
- power/electricity/AC went out 3x in one night
- no one advertised there was construction in front of the hotel .. a total eyesore and noisy during weekdays
- drunk guy wandering my floor thst no one stopped at reception and/or no one accompanied him to his room to make sure he wasn’t upsetting
- no manager or person with decision making power was available to answer questions
- no complimentary services offered for various inconveniences, not even empathy offered
Hope things get better!
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Price per night fromBRL 516
Posted on Apr 2, 2026
Yiduan-/-lvxingThe hotel has a good location, with many restaurants nearby and several metro lines. It's within walking distance of the Palau de la Música, the Gothic Quarter, Casa Batlló, and Casa Milà. The hotel rooms aren't large, but they're acceptable. The bathroom, while small, is functional. The king-size bed is made of two double beds pushed together, and the bedding is comfortable. Breakfast starts at 7:30 AM. If you have plans for the morning, you can book a room without breakfast. However, the hotel breakfast is quite substantial, including freshly squeezed orange juice, various cheeses and breads, and marinated salmon. On our last day, we had to catch a train and didn't have time for breakfast, so we told the restaurant in advance, and they prepared takeaway breakfast boxes for us to eat on the train. This hotel, like the one we stayed at in Madrid, is part of the 'Catalonia Hotels and Resorts' group, and we had a very good experience with both.
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Price per night fromBRL 1,110
Posted on May 12, 2026
fei07Large and Clean, I booked it because its near the airport, i wish i get to stay one more day, its by the beautiful beach and Messi spent 15 years living in this town. it has a kitchen as well. 😊
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Price per night fromBRL 424
Posted on Dec 2, 2024
Guest User
The room itself was really good: clean, comfortable and spacious. However, my first impression of the stay and the stuff of the hotel was suboptimal, which coloured the whole experience.
I arrived at the hotel at about 1 p.m. First thing that surprised me was the fact that there were actually 2 hotels and only one of them had a check-in desk, to find which I had to ask around. When I finally arrived at the reception, I was second in line as there were some people checking out. While I was waiting a family (parents and a child) came in, and then one more group of travellers arrived. When the receptionist was done with the people who were before me, I asked to be checked in. In response, I got told that she was going to check the family in first. She wasn’t apologetic or nice about, she told me this as if that was what always happened and not that people got served in the order of their arrival. I am sure the family really appreciated what she’d done and I wouldn’t have minded either if that action was followed with acknowledgement of this not being okay and an offer of some services to recover their reputation. Not only had I not got an apology or anything like that but also I was again bypassed for registration as the receptionist decided to invite 5 people who came in later on to check them out. At that point me and other people in the line were quite baffled by the behaviour and understood that there was nothing fair about this interaction.
After I was finally checked in and went back to the other side of the street for my hotel, the room pleasantly surprised me. It was clean and had all the necessary amenities. However, I was a bit confused at first by the thing you need to do to get electricity. I was told by a friend that the system of inserting the key card into a specific slot in order to get electricity is now the norm, but this month I’ve been to 5 different hotels and all of them had different systems and none of them were this particular one, so I personally would’ve appreciated a heads up or an informative poster on the door. The only downside of the room that I found was that that side of the street was quite loud. It was much better with the windows closed, however, if you are a light sleeper, I recommend taking ear plugs.
The rest of the stay went pretty okay for me, but that first experience unfortunately is something I’ll never forget.
If you are travelling as a family, I would imagine this hotel would prioritise you over other guests any time, so maybe that’s just who they cater to. As a solo traveler, however, this was not what I was expecting.
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Price per night fromBRL 477
Posted on May 26, 2026
ハムタロウIt's close to the city center and convenient for getting anywhere.
The hotel is very clean, and the staff are polite.
There were a few amenities provided. There are no toothbrushes, so you need to bring your own. There are no USB outlets. The location was fantastic!
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Price per night fromBRL 808
Posted on May 28, 2025|Petit Terrace Room
P_AGA good hotel in a accessible location just outside of Barcelona. Breakfast was good with generous variety of options. Rooms are a little on the small side but the balcony provided was spacious. The staff at the hotel are very accommodating and polite. I would definitely stay again when visiting Barcelona.
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Price per night fromBRL 496
Posted on Sep 5, 2026|Double Room
Saima hussain...Really nice experience to stay here. Everything is perfect in this this room. All amenities available and cleanliness is on top. Will book next time again.😉
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Price per night fromBRL 361
Posted on Mar 3, 2026
Shion O
Nice, clean hotel with a decent-sized room and comfortable beds. I especially loved the shower! There are plenty of restaurants and shops nearby, which was really convenient.
A couple of things would have made the stay even better — having a kettle in the room and a proper bin. There was an illy espresso capsule machine, but it didn’t work properly. Also, there wasn’t a bin in the room itself, just a very small one in the bathroom.
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Price per night fromBRL 715
Posted on Jul 20, 2026|Single Room
Guest UserThe parking fee was quite expensive, and the hotel elevator doesn't go directly to the parking lot. There was a power outage on the day I arrived, so the front desk helped me carry my luggage to the room. There are plenty of dining options nearby, and it's a very quiet area.
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Price per night fromBRL 690