Super close to the airport.
Excellent for transit.
The airport transfer service is complimentary and reliable.
Driver made clear instruction on pick up so that it was smooth.
Transfer to the airport was arranged on arrival to the hotel.
The room is big with high ceiling.
There is nothing to complain about the room.
Just there is no supermarket / restaurant near by the hotel.
Hotel near Centro,Santiago66.7% of visitors choose this area
GGuest User2026.01.26
It may be a little inconvenient to have heavy things because it walks about 10 minutes from the subway.
The garden and poolside are cozy.
Some of the staff are friendly.
It is difficult to use the cleaning around the water from early morning.
The customer layer becomes cheap.
Hotel near Centro,Santiago66.7% of visitors choose this area
SSoyAdonia2025.03.01
I absolutely loved Chile, and this hotel was fantastic! Even during the major power outage that hit Chile, the hotel's power supply remained completely uninterrupted. That's the mark of a truly reliable hotel.
The front desk staff doesn't seem to have any interest in working. No greeting and blackface throughout. Saw us struggling with luggage at the front door without providing any assistance. Both just stare at you. This hotel is very expensive with poor service. I guess you pay for the location and convenience.
Hotel near Centro,Santiago66.7% of visitors choose this area
GGuest User2025.11.23
It was OUTSTANDING, everyone at this hotel provides the best service a 5 Star hotel can give.
From the concierge all the door people, the front desk, to the RESTAURANT where I had the BEST salmon Salad ever, (I asked to please put on the grill my raw salmon and it was late at knight, they were closed, they where cleaning) and they pleased me any way, I even asked if I could take it into my room, and they gave me Room service.
I LOVED THIS HOTEL!, I will highly recommend it to EVERYONE
Hotel near Centro,Santiago66.7% of visitors choose this area
AAnonymous User2025.01.15
The hotel is in the center of the old city, the price is good, there is free coffee in the lobby, there is breakfast, we have no time to eat a simple sandwich. Going out is Starbucks, quiet in the middle of noisy. very good. The front desk service is very good.
Hotel near Vitacura,Santiago33.3% of visitors choose this area
Gg_soo232024.07.17
The Double Tree by Hilton Santiago is an incredibly neat and tidy hotel with magnificent views of the Andes, absolutely breathtaking. However, the room service app doesn’t work properly, leaving customers unsure if their orders went through. Despite this minor issue, it’s a great place to stay, and I do recommend it.
Hotel near Centro,Santiago66.7% of visitors choose this area
GGuest User2025.10.06
Wir hatten eine phantastische Zeit in Santiago und das Hotel trug dazu bei. Ein sympathischer Ort mit viel Ausstrahlung und wohltuend anders als die anonymen Ketten. Alles liebevoll hergerichtet, es atmet die Geschichte, knarzt und quietscht. Die Mitarbeiter sind zauberhaft.
Nice, clean hotel with an unbeatable location for transit. It’s located right by the main station, making trips to Valpo completely hassle-free. The proximity to the metro is also a big plus for exploring the city’s attractions. Good value for money!
Hotel near Centro,Santiago66.7% of visitors choose this area
LLYinUS2024.12.28
The hotel is not far from the city center, the location is OK, but the surrounding feels unsafe, the sanitation is OK, but the room is not cleaned every day, the breakfast is really good!
Great
74 reviews
9.0/10
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9.6/10
Amazing
GGuest UserI loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
HHaiThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
GGuest UserNot too far away from the airport. The room is of pretty decent size. Would be better if there are more options in the breakfast. Would also be better if the shower can be a bit stronger. Took some time to complete the check-in procedures. Could be better in multiple regards.
MMarcelomy personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
AAnnaAmazing hotel, I liked absolutely everything! I lived on the 18th floor in room 1803, absolutely stunning view from the window of the Andes and the city, I enjoyed every day at the hotel! Cleanliness, great breakfast, although not enough hot food, but this is compensated by wonderful cheeses and fruits. Perfect location. I had dinner in the hotel restaurant - everything was very tasty, good selection of wine. Warm pool on the 20th floor, gym. Very friendly staff. I recommend the hotel for a stay in Santiago and will be happy to come back again! Thank you for the wonderful welcome! ❤️❤️❤️
AAnonymous UserThe hotel was very comfortable and comfortable, and the hotel was very comfortable and very comfortable. The hotel is very comfortable and comfortable and is very comfortable and comfortable.
GGuest UserWe were very frustrated upon arrival as we had advised our flight and ETA and nobody was there to pick us up. We had to pay US$32.00 to take a taxi which was crazy and upon arrival at hotel we were told that the phones were donw (as we did try to call several times without a response). There should have been some form of communication even via Whats app or email and there was none. The phones had been down since 10 am that morning. Before storm started
In the evening we had dinner and the service of 3 people was super slow with a number of people being frustrated.
On the other hand next day for lunch we had Monica and she was amazing waitress.
GGuest UserSuper close to the airport.
Excellent for transit.
The airport transfer service is complimentary and reliable.
Driver made clear instruction on pick up so that it was smooth.
Transfer to the airport was arranged on arrival to the hotel.
The room is big with high ceiling.
There is nothing to complain about the room.
Just there is no supermarket / restaurant near by the hotel.
ZZJD007It's a duplex, with living upstairs and cooking space on the ground floor. It uses gas and comes with all the tableware, which is excellent.
Cons: The bedding wasn't very good. The bathroom towels weren't changed by the staff.
The front desk was very friendly.
Ssergik_ruNice, clean hotel with an unbeatable location for transit. It’s located right by the main station, making trips to Valpo completely hassle-free. The proximity to the metro is also a big plus for exploring the city’s attractions. Good value for money!
How much is the average rate for hotels with Parking in Santiago Metropolitan Region?
For hotels with Parking in Santiago Metropolitan Region, the average price on weekdays is US$131, and the average price on weekends (Friday–Saturday) is US$130.
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