Apart from being expensive, there is nothing wrong with it. The location is excellent, the check-in is friendly, the bed is comfortable, and the subway is within walking distance.
I hope the price can go back to under 3,000 when winter comes.
Hotel near Times Square,New York38.8% of visitors choose this area
PPenni2025.09.11
Our room was spacious enough for four, offering a vibrant New York City view from the window. While it's right next to Times Square, which can be bustling and crowded, the hotel's security measures were very robust. It's incredibly convenient for guests to catch a Broadway show right downstairs, and I highly recommend this hotel for anyone visiting NYC for the first time. The hotel staff were incredibly prompt and responsive to our inquiries both before and after our stay, which was truly excellent and professional. One area for improvement would be the restaurant service; it was often difficult to get the attention of the servers when trying to order. Overall, it offered excellent value for money, and we were very satisfied! (Forgot to take photos).
Hotel near Staten Island,New York19.1% of visitors choose this area
__spb404738004088****2025.09.30
Great location, just across the street from Main Street. I arrived early, and the front desk told me I could either wait until after 3 PM for check-in or pay extra to check in immediately. So, I just left my luggage and went out. The evening was a bit awkward though; the noise of planes flying overhead was incredibly loud and noticeable. I basically couldn't fall asleep for the first half of the night and just had to deal with it myself…
Hotel near Midtown,New York4.1% of visitors choose this area
GGuest User2025.10.12
The facilities are good — the gym is well-equipped and the business center is convenient, though it would be even better if the hotel offered more leisure options like a pool or spa.
Hotel near Midtown,New York4.1% of visitors choose this area
GGuest User2024.11.25
Hotel room and amenities were good. But the staff was exceptional they were very helpful and accommodating our super early check-in. This is how hotel staff used to be, highly recommend. Location is within minutes of grand Central an multiple subway stations.
Hotel near Wall Street - Financial District,New York2.7% of visitors choose this area
MM5039****2025.07.11
The hotel is located downtown, very close to the World Trade Center, Wall Street, and the Statue of Liberty ferry terminal, all within a 10-minute walk. The room has a fantastic 180-degree large window with views of the Hudson River and the Statue of Liberty. For breakfast, one day was a set menu and the other was a buffet. There was no juice, so we had to pay extra for it, but we could use the hotel's vouchers for $15 a day. Overall, the room felt amazing.
Hotel near Laguardia Airport,New York2.2% of visitors choose this area
AAnonymous User2025.08.26
I needed a hotel for one night as school was starting soon. The location was quite good. The cleanliness and overall environment were just average. However, it was very convenient, and the room, while not particularly spacious, was perfectly adequate for my needs.
Hotel near Midtown,New York4.1% of visitors choose this area
GGuest User2024.07.25
Really great hotel. The service was OUTSTANDING!! They gave great recommendations, recognized us when we walked in every day. Wonderful! We had the one bedroom and it was huge! Too big for what we needed but it was nice. The room is starting to show its age with wear and tear on furniture but I’d still recommend the hotel. Great location to walk to all the top attractions in Manhattan.
Hotel near Staten Island,New York19.1% of visitors choose this area
GGuest User2025.07.07
The Asian man being the counter at check in was not friendly at all. He also took a long time to check everyone in. There was a long line and only he was working. We were tired and when we went upstairs to our room, the key didn’t work. We had to go back downstairs and wait again, only for the man to tell us he gave us the wrong room number.
On our last day, the fire alarm went off at 1am while we were sleeping. We called downstairs and no one answered. We evacuated the room only to find out it was a false alarm. There was no announcement. Just one person behind the desk telling people who asked him. The fire department shut down the elevators so we had to wait to go back to our rooms. We got very little sleep after that.
The hotel is right next to Central Park. Outside the window is the land of New York, where every inch of land is worth a lot of money. Most attractions can be reached on foot. Valet parking is convenient and fast. In addition, there is a subway station downstairs, so transportation is convenient. The hotel looks very old, but it is very well maintained. The rooms are clean and comfortable, with an old-money aesthetic. Water and various special snacks are delivered every day, which is very considerate and interesting. The rooms are cleaned twice a day, and there is never any garbage or dirty towels piled up in the house. The suites have a living room, kitchen, and double bathrooms, and the space is much larger than hotels of the same level. The staff is enthusiastic but not excessive. The doormen, front desk staff, and guest rooms are very friendly and are always ready to provide convenience for customers. I will come again after staying for a week.
Very Good
97 reviews
8.7/10
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8.8/10
Very Good
GGuest UserReally liked this hotel. Good location, room was great, staff were welcoming, and we got a free drink on arrival. Will definately come again!
GGuest UserThe hotel was amazing the location was also good. The only thing was I there was no room service with a 22month old rooms service is always a good shout. We required milk for the baby and the receptionist said we don’t do this service. The lifts were very tight and of course busy so with a stroller it was always a hit & miss when you can get into the lift. The cleaniness and staff were very pleasant and professional. I would recommend this hotel to other visitors and will stay here again.
AAnchengThe toilet had leaks issue (the room in level 48). Called hotel to fix it but the first engineer was not able to find the issue. The second engineer was able to find the issue but we were leaving New York on the same day. The leak from the toilet is quite gross.
Called hotel for help for the toilet leak issue but one of people took the call just ignore the request (he did not take an action but he said he will )
KKitrynThis hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
AAcaciaFilmsIt was a night stay before my flight and the front desk people are telling pretty nice!
My room it seems to be bigger but divided by a white door to make more room, I can hear the people next door very clear and the divide door can actually be opened…..
The shower water was finicky and I couldn’t figure out how to use it but the front desk said you need to open both the faucet and the shower faucet to get hot water!
It was a nice room overall, overlooking the airport!
LLyss_ssI made a reservation online for 4 days, and on the 4th day I went to the hotel front desk to renew for 2 more days for a total of 6 nights (renewal on site was very expensive, official website price). During this period, I changed rooms once because the room I got for the first time was too low and had no view.
The facilities are rudimentary, and there are no slippers and pajamas. Not to mention that many American hotels don’t have them. The ambient light under the bed in the second room was broken. The wardrobe door was deformed and could not be closed. When the right cabinet door was opened, it would hit the bulge on the top. The air outlet can only be opened to about 60 degrees and cannot be fully opened. The faucet is obviously too short and difficult to use. These are all errors in design and construction, which are outrageous.
One night at 1:30 in the morning, the fire alarm in the room announced that there was a fire. After broadcasting it four times, we all planned to run away. Then the broadcast said it was okay. The alarm buzzer and the loudspeaker were loud. The white girl next door said that she immediately went to find a job. Personnel but no one, outrageous.
The staff are very good-looking.
The design of the hotel space is very good. As we all know, there is no design in the United States, so we come here just for the sense of design. The experience is average. If I go to New York again, I will not come back.
GGuest UserThe facilities are good — the gym is well-equipped and the business center is convenient, though it would be even better if the hotel offered more leisure options like a pool or spa.
GGuest UserThe hotel is in an excellent location. It’s very easy to get around by walking or hopping on the metro. The hotel staff were very kind and helpful, but the hotel itself is in need of renovations (as other reviews have stated). If the hotel were to make those renovations I would stay again.
GGuest UserThis is your no frills place for a place to lay your head. It was relatively clean, had all the necessary amenities, adequate breakfast, housekeeping. I would definitely stay here again. It gets the job done a peaceful rest without breaking the bank. The room had a slight odor not sure what it was but maybe they should do a deep clean to all the rooms and bathrooms. It could be just the one I was in. The toilet seat wasn’t cleaned that well but I survived.
YYukiVery noisy. The waiter was rude. The door was open even though there was a ”Do Not Disturb” sign on it. The cleaning of the nearby rooms was very noisy every day. They didn't care about the rest and quietness of other guests.
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