Hotels With WiFi in Antalya Province, Türkiye

This review is from a Turkish speaking Tourist : Things I didn’t like : 1. The BUFFET is not worth it at all for a 5 Star Hotel = honestly it is very underwhelming, there aren’t many Turkish specialities and the desserts are truly just filled with SUGAR. The Coffee was extremely disappointing, it was essentially just hot water with a small coffee earthy aftertaste. Very disappointing for a country known for its strong coffee ! The snack bars have slushy machines that are never cleaned and don’t taste good at all. The ice-creams served in the hotel are essentially RUBBER. As a Turkish man myself, I was very shocked because our country is known for such amazing delicacies. The only great food night was Wednesday night called “TURKISH NIGHT” at the buffet, which they have every Wednesday. The rest of the week is simply generic food. 2. The staff “helping” customers book day trips and taxis is fully SCAMMING foreign customers = I asked this man to help me book a boat trip to SULUADA and he said it would cost me 60€/person. Not knowing that I was Turkish myself, he looked at my face and just wrote 60€ per person on a piece of paper and looked at me🤣 I then told him that i saw tickets on the KLOOK app at 25€ per person and he lied to me saying that I would have to pay at the boat a supplement. I tried leaving and he stopped me and said he could go down to 38€ per person 😂 so I bought the tickets on KLOOK and had an amazing day without any scams haha please don’t believe the prices from the man next to the reception. 3. The spa, the outdoor swimming pool and the fitness center all close at 8 pm. There is essentially nothing to do at the hotel after 8 😅 4. The Hotel clients is essentially made up of 90% RUSSIAN speakers haha I have never seen more Russians in my life, that’s not a truly bad thing just preparing you that the hotel really is trying to accommodate the Russian clientele as much as possible 😅 GOOD THINGS ABOUT THE HOTEL : 1. Maybe because I was a Turkish speaker = the staff (beside the lying salesman haha) was very kind, very much the Turkish warmth and inviting culture. Very much appreciated. 2. For alcohol drinkers, the bar is unlimited if you book the all inclusive pass. 3. The outdoor pool is nice. 4. The check in and checkout process is very simple, but could be also because I speak turkish. 5. There are a few little supermarkets if you want snacks like ice creams, also beautiful walking roads along the beach.

The room was a good size and the beds were comfortable. Housekeeping was reliable, with fresh towels and bottled water provided every day. Breakfast offered a good variety of food, and items were replenished quickly by attentive staff. Unfortunately, there were numerous flies around the dining area and on the uncovered food, which significantly detracted from the experience. Room service was generally acceptable, although the quality did not reflect the prices charged. It felt expensive for what was provided and fell short of what I would expect from a four-star hotel. The complimentary shuttle bus to the beach was a welcome benefit. Unfortunately, my positive impression of the hotel changed dramatically midway through our stay. Shortly after room service had delivered our meal, I received a phone call asking me to come to reception. I was informed that because my room service bill was approaching £100, I needed to settle it immediately as I was considered a “high-risk” guest. I found this surprising and inappropriate, particularly as I had already paid for my accommodation in full before arriving. When I attempted to pay by card, I was told twice that my payment had failed. I was then asked to use another card, which I did. When I returned to my room to eat my now cold meal, I checked my banking app to understand why my first card had supposedly failed. To my surprise, I discovered that all three payment attempts had actually been processed, meaning I had been charged three times. I immediately returned to reception and showed staff the transactions on my banking app. Despite the evidence, I was initially told the payments had not gone through, that I was mistaken, and that everything would automatically correct itself once they balanced the accounts at the end of the day. The refund did not happen. The following day I returned to reception with the same evidence. Staff apologised and acknowledged that I had indeed been charged multiple times, assuring me that a refund would be processed. However, I was repeatedly told that the matter would be dealt with by the accounts department and that it could take up to 21 days for my money to be returned. As I was checking out today, four days after the duplicate charges were made, I had still not received the promised refund or the written confirmation that I had repeatedly requested. In an effort to resolve the matter privately before leaving, I also sent a polite WhatsApp message to the hotel outlining my concerns and requesting assistance. That message received no response. Most concerning of all, during the checkout process the same member of reception staff attempted to charge me again for the very same room service bill that had already been paid and had resulted in the duplicate charges. Had I not been paying close attention, I could easily have been charged yet again. If I had been travelling on a tighter budget, having hundreds of pounds tied up because of the hotel’s mistake could have had a serious impact on the remainder of my trip. What disappointed me most was not that an error occurred—mistakes happen in every business—but the lack of urgency, accountability and communication in resolving it. Overall, there were aspects of the hotel that we genuinely enjoyed. The reception team were friendly, housekeeping was reliable, and breakfast staff worked hard. Unfortunately, the handling of this financial issue completely overshadowed those positives. I have retained screenshots of the duplicate transactions, my banking records and my communications with the hotel. This review is an accurate account of my experience. If my refund is received promptly after my departure, I will happily update this review to reflect that. However, based on my experience, I cannot recommend this hotel until it improves both its payment procedures and its handling of customer complaints.

Food was good value for the money Tell me it's good and it's next to the beach Reception was helpful

The hotel's breakfast and dinner buffets were excellent, offering a wide variety of high-quality and delicious dishes. The restaurant staff provided outstanding service. The hotel's decor was unique and striking, with a prominent red and white color scheme and numerous mirrors, leaving a lasting impression. I've stayed in many hotels, both domestically and internationally, over the years, and most of them I can't even remember. But this hotel is truly unforgettable. The sea view from the hotel is beautiful, and the outdoor pool is very nice. The hotel staff were all very friendly. I stayed in a sea view room for three days and it was very comfortable and enjoyable.

We stayed with two friends for 5 days. The facilities and activities were adequate. The food was very good and the staff was very attentive. I can go again.

The room was small but cozy, the bed was comfortable, the staff was friendly, and the pool was unfortunately closed, but that was noted in the description. The hotel is located in the old town. There's a kettle, tea, and coffee in the room. I loved everything, but it's a shame there weren't any rooms available the next day. I would have stayed again.

Located in the heart of the old town's commercial district, driving into the area is quite difficult due to the very narrow roads. Upon arrival, you can park in the passageway in front of the hotel. The hotel rooms are large and beautiful, quiet at night, and the breakfast is delicious. The owners are a very friendly family, and the prices are very reasonable. Highly recommended for accommodation in Antalya!

Highly recommended. They have Russian-speaking staff. The hotel's beach club is superb, and the hotel itself is worth the money. Great value for money and service. I'll definitely be back! 🥰

I went with my wife and it was a better place than I expected, just the location seemed a little out of place for me, other than that it is definitely a place where you can stay with peace of mind.

After our wedding, my husband and I were exhausted from the long flight and overnight bus travel. We were so touched and happy that the hotel upgraded our room and beautifully decorated our bedroom as a honeymoon service. Out of the three accommodations we stayed at in Turkey, this was the only one that decorated for our honeymoon. The staff were also very friendly. The all-inclusive package was absolutely worth every penny. However, the massages are expensive and not really worth the price. I had two massages, and the second one felt like an even bigger waste of money. The Hammam, in particular, isn't really worth getting. You could get a much higher quality and longer massage for the same price at a Korean bathhouse or a different massage parlor. Also, it was disappointing that they always cut the massage short by 5 minutes, especially considering it wasn't cheap. Aside from that, everything else was great! There are smoking areas scattered throughout, which is great for smokers but might be a bit uncomfortable for non-smokers.