Hotels With Spa in Sabah, Malaysia

Booked a suite. The executive lounge was a bit lacking, but the infinity pool on the rooftop was absolutely stunning! Perfect for watching the sunset. Breakfast was also very rich and varied, though I must say, the bowls for the noodles were tiny. Seriously, serving noodles in those small, two-handled bowls was quite something!

Aside from the nice views, everything else was pretty mediocre. We stayed in room 7418, which was quite spacious and kid-friendly. It had both a bathtub and a shower. The TV had static, and the breakfast was the same every single day – at least for the 6 nights we stayed, it was the same few options. Surprisingly, there were no noodles at the club lounge restaurant. For any egg dishes, you had to specifically ask a waiter for the menu, otherwise, you wouldn't know they even had them. For 6 nights at the executive lounge, the alcohol wasn't self-serve; they only gave you a tiny bit each time. The service, from check-in to check-out, was pretty much non-existent. Housekeeping seemed to depend on the staff's mood; the first night the room was cleaned exceptionally well – I almost regretted not filming a full walkthrough. But the following days, the cleaning was very superficial.

I really loved this hotel! The location is super convenient, the breakfast spread is excellent, and the rooms are spacious. The staff are all very friendly, and the room service quality was good too! A special shout-out to Miss Wong at the buffet restaurant; she's incredibly professional and made us feel so welcome. This is a fantastic choice if you're visiting Kota Kinabalu!

Never expecting this such great location, Just walk within 10 min to Pasar Philipin,wet market,grocery and so on . Amenities well prepared, staff was so kind. I forgot her name. Check in late evening and she really helpful and full of greeting. And one more things, i LEFT MY WALLET here, And after arriving at the airport i noticed my wallet was lost or missing. Then i call the receptionist, THEY KEPT my wallet . 😭 All staff members are so kind! From cleaning services till the front desk ! KUDOS! I will come again!! THANK YOU TO ALL OF YOU! I cant thank you enough.

The room was beautiful and spacious, giving off a super vacation vibe! The hotel staff provided excellent service. There's also a bar by the sea where you can enjoy a drink and dinner. The location is right by Sutera Harbour, and the famous 'Love at Ringgit Island' (which was popular online) has now moved to Sutera Harbour. It's also not far from the airport, making it very convenient for getting around.

The Hotel management need to improve the condition of the room. The floor tiles need to be repaired immediately. The room lightening has to be up grade in accordance to the name of the “Boutique Hotel”.

The location is fantastic, a typical island resort with its own beach, pool, and water sports facilities – everything you could ask for. Both adults and kids can find activities to enjoy. We arrived early and there was a lounge available for us to wait for check-in, and staff helped deliver our luggage to the room. Since it was our anniversary, the front desk thoughtfully upgraded our room, which we were very pleased with. However, the water quality was quite disappointing; you absolutely need to bring a filtering shower head and change the filter frequently, as it discolors quickly after a few uses. Luckily, we were prepared. I'd advise others to be aware of this, as the water quality should definitely be improved to meet five-star standards. Also, we happened to visit during a partial renovation, so our room didn't have a sea view directly opposite. On the bright side, it meant we avoided the noisy crowds, and the peace and quiet were a plus. The breakfast was rich and varied, but it gets crowded after 8 AM during peak times. If you want a good table by the window, you need to go early, as the restaurant staff informed me they don't take reservations. The air conditioning in the restaurant also seemed a bit weak; that could use improvement. I hope to experience the upgraded Shangri-La on a future visit, I'm sure it will be even better. If you have enough time, this resort is perfect for a week-long stay – ideal for unwinding, relaxing, and comfortable travel. I'll definitely choose this place again next time I'm in Kota Kinabalu!

The room facilities are a bit dated, and the cleanliness was just okay, not thoroughly cleaned. However, the hotel environment is lovely, the beach is clean, and it's not crowded, which makes it great for surfing and taking photos. The hotel has a good ecological environment; you can often spot monkeys, lizards, and squirrels. The staff are polite and always greet you. Personally, I think it offers good value for money. The only downside is that it's a bit far from the city center, but you can take a taxi to eat out. There's a small commercial area about a 10-minute drive away, frequented by many locals and few tourists, and the local cuisine there is excellent.

The room is quite huge, comfy and clean. The plug point near to the beds is only one, so need to have a extension but there is plug point opposite of the bed. The toilet is okay, clean. Provided with the toiletries and slippers. There is also massage parlour downstairs, can make payment by cards

“Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it!”