Posted on Aug 26, 2026|Tanjung Pool View Twin
Guest UserExtremely satisfied! The lovely lady at the front desk upgraded our room, and her service was fantastic – she even spoke Chinese and answered all our questions. Every time we took a taxi in, they'd check our booking information, which made us feel very safe. The breakfast buffet was also very rich and diverse, and the kids had a great time. The lifeguard at the pool was also very responsible, which gave us peace of mind. The sunset was also beautiful, with few people around, so it wasn't crowded. Highly recommend!
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Price per night fromS$ 256
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night fromS$ 277
Posted on Apr 27, 2026|Executive Twin Suite
ShanyouzhenI chose this hotel for a one-night stay before heading to the overwater bungalow the next day. Although the room facilities were a bit old, they were very clean. There's a convenience store right downstairs, and it's very close to the pier. The sea breeze was a bit loud at night, but the breakfast was excellent and plentiful.
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Price per night fromS$ 70
Posted on Apr 29, 2026
AdiiiikinBack again after a year and honestly, it felt like coming home to a little slice of paradise. I didn’t realize I missed this much.
From the moment we arrived, everything just clicked. Huge shoutout to Hurin, Ying, Alam, and Jenny for remembering me (still impressed!) and for the kind of welcome that makes you feel like more than just a guest. Every greeting came with warm smiles and genuine conversations, it’s those little moments that stay with you.
Rachel also deserves a special mention for her attentiveness and thoughtful assistance throughout our stay. And that photo frame? Such a heartfelt touch, we’re definitely keeping that forever.
What I love most about this place is the peacefulness. It’s the kind of quiet that lets you actually breathe, slow down, and just be. And the farewell at the dock still touches my heart, somehow making goodbye the hardest part every single time.
If there’s one small note for management, it would be to consider upgrading the shower amenities and toiletries to something more premium to better match the overall experience and pricing.
That said, it doesn’t take away from how special this place is to me. Already looking forward to my next visit. See you again soon.
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Price per night fromS$ 278
Posted on Aug 3, 2026|Deluxe Twin Room With Boat Transfer
Guest User
Many of the positive reviews for this place are likely influenced by the free coconut water offered for writing a review upon check-out. Without any incentives, I'll honestly share my experience.
1. **Pros:** The water quality around Mantanani Island is excellent, and the snorkeling and diving offer stunning views. The staff are friendly, and the island scenery is definitely worth experiencing.
2. **Cons:** The island is swarming with tour groups, and there's a constant stream of elderly people and children, so it's not ideal if you're looking for a peaceful atmosphere. We stayed for three nights, paying over 4,000, and were assigned room 27, which was right next to the staff dormitory. The facilities in the room were very old. Additionally, the adjacent room housed different tour guides every day, and we couldn't see the sea at all from our room. For independent travelers paying this price, getting a room like this is truly unsatisfactory.
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Price per night fromS$ 152
Posted on Sep 23, 2026|Garden Wing Deluxe Sea View Twin Room
OBACHIYANThe hotel is located an hour from the airport, costing less than 3000 yen by taxi. Tuaran, where the hotel is situated, is rich in nature, and I woke up to the sound of birds chirping.
The sunset was exceptional.
I requested a twin room with a sea view. Basic amenities were provided. The hotel is very environmentally conscious and mindful of SDGs.
You can also enjoy the sunset from the window. If you have children, a pool view is recommended.
I booked through Trip.com, so I couldn't earn points, which was a bit disappointing. However, there was no deposit required, and payments were made as we went.
Regarding dining, the same menu was available everywhere in the poolside area. For an à la carte dinner or lunch, the prices were the same. A hamburger cost 2700 yen (it was so much food, we could have easily shared it). Pasta was around 2300 yen, and pizza started from 3000 yen, loaded with cheese. After ordering drinks, we were absolutely stuffed.
We tried the seafood buffet on a Saturday. It was surprisingly delicious!
For breakfast, everyone enjoyed the buffet, choosing whatever they liked. There were freshly baked and sliced breads, sweets, pancakes, and the doughnuts were particularly recommended. Malaysian doughnuts are excellent, and the ones at this hotel were truly delicious.
For activities, there were horse rides along the beach, jungle walks, river cruises by boat, and banana boating was also pictured. There were different events each day; we saw the fire dance on Tuesday and Sunday evenings.
During the day, you can book a bus to go to the mall for lunch. We had Chinese food and Burger King there.
If you decide to stay at Rasa Ria, I recommend staying put and fully enjoying Tuaran rather than constantly going out. The portion sizes are generous.
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Price per night fromS$ 228
Posted on Aug 17, 2026|Seaview Pool Water Villa
Guest UserIt took a 30-minute speedboat ride from Haifeng Pier to reach the overwater bungalows. The surroundings are beautiful, with clear blue waters, and sitting in the lobby feels incredibly serene and comfortable. The room was also nice, facing the ocean, which was a real treat. Although the facilities were a bit old, it's understandable – being out at sea, exposed to wind and sun, things are bound to age faster than usual! The service was excellent, and the owner was very helpful. My child left their phone in the pick-up car, and it was quickly found and returned to us, which we really appreciated! The overwater bungalows were a memorable and wonderful part of our family's trip!
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Price per night fromS$ 399
Posted on Aug 26, 2026|Borneo Garden
HeiyanjingljhThe room was great, and the staff were exceptionally good. We took a taxi to the hotel and intended to pay with Alipay, but the driver didn't have it set up. We'd been in Kota Kinabalu for four days, and Alipay worked for every other taxi, just not this one. We didn't have enough cash, short by over 10 MYR. Just as we were getting flustered, a staff member named Nancy Huang helped us out by paying the driver directly. We added each other on WeChat, and I offered to transfer the money to her, but her WeChat couldn't receive payments either. She said not to worry about the 10+ MYR. We felt so bad owing her after such a huge favor! Luckily, some fellow Chinese travelers came by and exchanged 20 MYR for us. This was the most heartwarming thing that happened to me in Kota Kinabalu, and I'm very grateful to Nancy. The hotel itself is also excellent, with a huge private beach, and even monitor lizards and monkeys! I'll definitely come back for a longer stay next time.
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Price per night fromS$ 91
Posted on Sep 22, 2026|Deluxe Sea View Twin
Swaro
DARREN:We would like to express our sincere gratitude to the front‑desk staff for upgrading our room. The upgraded room was spacious and comfortable, which greatly improved our stay experience. The service was thoughtful and warm. We really appreciated this kind gesture and highly recommend this hotel.
LEANDRA:Special thanks to the front‑desk team for granting us a late check‑out. This flexible arrangement allowed us to finish our packing and leave at a relaxed pace without rushing. The considerate service made our departure much smoother. We are very satisfied with our stay here.
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Price per night fromS$ 174
Posted on Feb 24, 2026
Guest User
A fantastic stay and a perfect resort and team. Only issues are 1) plastic from sea, nothing they can do about it but it affects enjoyment, 2) we had a minor issue with housekeeping not coming and then coming when it was dark and letting a lots of bugs in the room (we had been careful to avoid that). Honestly amazing value and a great time though!
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Price per night fromS$ 331