Hotel near City Center,Kota Kinabalu86.1% of visitors choose this area
HHuring2026.05.09
One of the standout features of this hotel is the efficiency of the staff. The check-in and check-out processes were super fast, which is always appreciated after a long day of travel. Additionally, the hotel provides free parking, a major plus for those of us driving in KK where parking can often be a challenge.
The accommodations were excellent. Both the room and the toilet were spotless, maintaining a high standard of cleanliness throughout my stay. I also appreciated that they were generous with essentials—there was sufficient drinking water provided, so I never felt the need to constantly request more.
Breakfast at the hotel was a pleasant experience. While the quality of the food was nice, I did find the variety a bit limited and hope they can provide more choices in the future to keep the buffet exciting.
However, the absolute highlight of the morning was the fresh juice station. It is easily the best part of the breakfast service; you can request specific fruits, and the staff prepares the juice freshly for you right on the spot. It’s a personalized touch that really elevates the meal.
Hotel near City Center,Kota Kinabalu86.1% of visitors choose this area
FFathetaibs2025.09.25
Never expecting this such great location,
Just walk within 10 min to Pasar Philipin,wet market,grocery and so on .
Amenities well prepared, staff was so kind.
I forgot her name. Check in late evening and she really helpful and full of greeting.
And one more things, i LEFT MY WALLET here,
And after arriving at the airport i noticed my wallet was lost or missing. Then i call the receptionist, THEY KEPT my wallet . 😭
All staff members are so kind! From cleaning services till the front desk !
KUDOS!
I will come again!!
THANK YOU TO ALL OF YOU!
I cant thank you enough.
Hotel near City Center,Kota Kinabalu86.1% of visitors choose this area
AAnonymous User2026.05.09
The room was quite spacious and the location was great, right in the city by the sea. There's a seafood market directly opposite. It's about a fifteen-minute walk to Gaya Street and very convenient to get to the pier. A taxi ride takes around ten minutes, and the airport is also quite close. The front desk was very responsive, and the breakfast was decent. I even caught a stunning sunset from the hotel rooftop!
Hotel near City Center,Kota Kinabalu86.1% of visitors choose this area
AAnonymous User2026.04.20
We were lucky enough to get a room upgrade when checking in, offering a full ocean view. It was absolutely stunning and made me feel like we'd chosen the perfect hotel – a true beachside getaway is exactly what a vacation needs! The room itself was very spacious, and the bathroom was even bigger, cleaner, and brighter than it appeared in the online photos. We arrived late and caught the tail end of the sunset, and it only took a few minutes to walk down to the beach to see it. My friend and I aren't early risers, so we skipped Jesselton Point the next day and instead departed directly from the hotel's pier to Manukan Island. There were plenty of boat times available, and we took the 12:30 PM one. There's a dedicated boat for hotel guests, which also drops you back at the hotel – super convenient. If you want to visit The Magellan, the hotel also provides a shuttle bus. The Magellan is more family-friendly, but if you're looking for better value, The Pacific is definitely the way to go. However, I do have to mention that many of the hotel's facilities are quite old. The showerhead was leaking, and I hope they'll replace it soon.
Hotel near City Center,Kota Kinabalu86.1% of visitors choose this area
LLingbingxueer2026.05.23
It's an older hotel, just like it was 20 years ago. The location is excellent, and the lobby is still grand. However, the room facilities are quite dated, and the beds in the twin room are very small.
**Environment:** You can watch the sunset from here.
**Cleanliness:** The swimming pool and snorkeling area were very crowded and a bit messy.
Hotel near City Center,Kota Kinabalu86.1% of visitors choose this area
AAnonymous User2026.05.31
Location wise very strategic and good. Interaction places nearby the hotel. Service ok but need improvement. Need to refurbish the hotel facilities including rooms, lounge, lift, gymnasium, pool etc.
Got variety foods for breakfast but need to improve more.
Hotel near City Center,Kota Kinabalu86.1% of visitors choose this area
BBeilongtingdaianni2026.02.10
Service: Absolutely fantastic! They provide complimentary waterproof phone pouches, raincoats, eye masks, and other little essentials. Plus, there are free iced drinks and, best of all, free laundry service – perfect for a trip to Sabah! The laundry is super fast too, and the housekeeper is very responsive to guests' needs.
Facilities: Not great, actually. The space is small, and the apartment design has some issues. The shower stall has a tiny bathtub that's neither comfortable for a bath nor spacious enough for a shower. And the sink is a nightmare – water splashes everywhere the moment you wash your hands, so it feels like you're washing your hands and feet at the same time.
Environment: It's an apartment within the Imago mall. Plane noise is quite noticeable, so I wouldn't recommend it if you're a light sleeper. Since everyone takes taxis around here, convenience of transportation isn't really an issue. There's also a fish noodle restaurant in the mall that wasn't very good.
Cleanliness: Good. It was clean and tidy, with no visible stains.
All staff are helpful and friendly. location ok saya suka hotel ni since 2014 xsilap stay sini. cuma kena pantau sikit housekeeping kadang2 xtukar cadar/selimut and always lupa simpan towel dalam bilik selalu takdah towel.:
Had a really lovely staycation recently! The facilities were great, and the sunset view was absolutely stunning, definitely one of the highlights of our trip. The rooms were clean, comfortable, and well-designed, which made the stay even more enjoyable.
We were also happy to be able to get a connecting room this time, which made things so much more convenient for my family. We had requested wheelchair accessibility, and the staff truly did their best to accommodate our needs , really appreciate the kindness and effort shown.
One small area for improvement would be the landscaping around the resort, which could use a bit more maintenance.
Overall, my family and I are very satisfied with our stay and would happily come back again. Thank you for the thoughtful hospitality!
Hotel near Tanjung Aru,Kota Kinabalu13.9% of visitors choose this area
LLingbingxueer2026.05.23
The hotel is currently undergoing renovations, and the front desk service was incredibly slow. It took a full 40 minutes just to check in. I arrived at 4 PM, but my room wasn't ready until past 6 PM, by which time the sun had already set. To make matters worse, the buggy service was suspended due to heavy rain, and there was a long queue just to borrow an umbrella, leaving guests to walk back to their rooms in the downpour.
However, the beautiful sunset made up for it! The sky's colors were even more stunning and vibrant because of the rain. Many non-hotel guests even came specifically to watch the sunset.
The breakfast spread was plentiful, and even though it was crowded, they refilled dishes promptly. There were also performances during the dinner buffet. Overall, the service attitude was excellent.
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LLingbingxueerThe hotel is currently undergoing renovations, and the front desk service was incredibly slow. It took a full 40 minutes just to check in. I arrived at 4 PM, but my room wasn't ready until past 6 PM, by which time the sun had already set. To make matters worse, the buggy service was suspended due to heavy rain, and there was a long queue just to borrow an umbrella, leaving guests to walk back to their rooms in the downpour.
However, the beautiful sunset made up for it! The sky's colors were even more stunning and vibrant because of the rain. Many non-hotel guests even came specifically to watch the sunset.
The breakfast spread was plentiful, and even though it was crowded, they refilled dishes promptly. There were also performances during the dinner buffet. Overall, the service attitude was excellent.
KKT5009Don't book during the rainy season, don't book during the rainy season, don't book during the rainy season. It's from Sep to Feb. I said 3 times it's important if you don't wanna ruin your holiday. We booked 3D2N in mid Sep. Our holiday turned out to be a staycation nightmare in the resort. We can't do all the water activities neither the jungle trekking. The water heater in our room is not working, we have to shower with shivering cold water in this kind of weather. Lots of big size anta inside the room crawling from the bathroom to the bedroom. Make sure you cleaned up for your snacks and drinks, tie up the garbage bag if you don't want these insects to come to your bed, There is also a landslide happening on our first night, luckily we are not affected as we stayed in the ocean villa. There is only one restaurant in this resort, food prices are the same as SG restaurant pricing, no cheap option here. In room dining needs to pay RM25 extra. Staff service is good but this cannot cover the several run down part of the resort.
GGuest UserOverall, I'm quite satisfied. The room was spacious, and the hotel is located right by the pier. There was dedicated staff to handle luggage, though the facilities are definitely outdated and the room had a strange odor. The service was decent, but the front desk really helped us out of a bind when an unexpected situation arose on our way back.
NNicola1974The hotel and grounds are stunning! Beautiful pools and nice beach. The hotel room (Garden superior) was nice- with a big balcony. Water, coffee, insect repellant etc was refilled daily which was a nice touch. Daily cleaning was wonderful. The breakfast was perfect - Western and local choices- but trying to get coffee was terrible- long queues and unreliable coffee machines. Most days I skipped it and bought coffee from the pool bar. Happy hour 4-6pm daily is great with regular entertainment- fire shows and tribal dancing. Bar prices are obviously very high - £45 for a bottle of cheap wine. The biggest problem with this hotel is very slow service (hard working staff but not enough to serve the guests) The staff work super long hours so I felt bad complaining when I was waiting 45 mins for drinks each day. Also, all the restaurants stop serving food around 9.30pm then everywhere closes around 10.30pm which means the evenings can be quite boring- especially when there’s nowhere else to go as the hotel is far from anywhere. The spa is overpriced but I enjoyed my facial and hot oil treatment. My last gripe is the hotel day trips- absolutely appalling. The hotel is affiliated with Sabah travel company- poor communication, poor service, hugely overpriced and generally very bad. I recommend booking day trips through Trip.com instead of through the hotel. Allen the hotel supervisor was amazing trying to sort out the fiasco and I’m grateful- but I wasn’t offered a refund or compensation which is disappointing. I wanted to leave a poor review on the Sabah Travel’s website but they removed my booking so it wasn’t possible. I’d stay at this hotel again as the price is fairly reasonable but it def falls below the usual Shangri-la standards.
NNero0919Perfect Getaway!
This hotel on Mantanani Island, Kota Kinabalu, is an absolute gem! It's simply divine!
I specifically came to Kota Kinabalu for Mantanani Island's crystal-clear waters, and I chose the Mantanani Hotel in advance. After staying there, I just had to give it five stars!
The location is absolutely stunning. Step out, and you're on a soft, white sand beach. Open the balcony door, and you're greeted by the jelly-blue ocean. Waking up to the sound of waves every day was incredibly therapeutic. We booked a sea-view room; it was clean and spacious, the mattress had just the right firmness, and the shower water pressure was perfectly stable. There was no cramped feeling, which can often be the case with island hotels.
I have to praise the service! The front desk staff were incredibly enthusiastic. They pre-arranged our island transfers and even proactively recommended snorkeling spots and delicious local snacks. They were always responsive and efficient. The hotel breakfast was also a pleasant surprise – freshly baked waffles with fresh mango, and freshly made Teh Tarik. The taste was absolutely spot on.
In the afternoon, I relaxed on a hotel beach chair, enjoying the sea breeze, and in the evening, I had a barbecue at the hotel restaurant under the stars. The pace was wonderfully slow and comfortable – exactly the island vacation vibe I was looking for. If you're coming to Mantanani Island, I honestly recommend staying here. The experience is so much better than a day trip. I'll definitely stay here again on my next visit to Kota Kinabalu!
Are you planning a trip to Mantanani Island soon? Would you like me to write another short review in a different style, suitable for social media?
GGuest UserOur stay at the Sagittarius Water Bungalow was absolutely fantastic! From our butler Xiao Gu to all the staff on the water bungalows and even the owners, everyone was incredibly nice. The rooms are equipped with smart Xiaomi home devices, clean and tidy. Opening the curtains reveals the beautiful 'jellyfish sea,' and the scenery is simply captivating. The food at the water bungalows is also delicious; breakfast, lunch, afternoon tea, and dinner are all included in the price. Airport transfers and boat rides to the island are also covered, making it excellent value for money! We stayed for five days and four nights and didn't want to leave. The atmosphere on the island is also great, with KTV and song requests every night – the owner and his wife sing really well, by the way! The water bungalows offer a lot of entertainment, including sea fishing, snorkeling, glass-bottom boat tours, and drone photography. The local staff (Xiao Hei) are also happy to help with photos 📸. You can even get your diving certification and go on island-hopping day trips, keeping you thoroughly entertained. We came to Semporna specifically to get our diving certification, and the water bungalow's own dive shop is highly recommended. The instructors are very responsible and dedicated. I'd like to thank Xiao Li and Instructor Mohd Rizal Baba Selleh. The prices are fair, and the teaching focuses on the safety and skills of the students, which is very reassuring. The dive shop owner's wife is also super nice. All in all, this trip was incredibly worthwhile, and we'll definitely be back! I'll also be recommending it to my friends and family 😊
AAlice WFNHad a really lovely staycation recently! The facilities were great, and the sunset view was absolutely stunning, definitely one of the highlights of our trip. The rooms were clean, comfortable, and well-designed, which made the stay even more enjoyable.
We were also happy to be able to get a connecting room this time, which made things so much more convenient for my family. We had requested wheelchair accessibility, and the staff truly did their best to accommodate our needs , really appreciate the kindness and effort shown.
One small area for improvement would be the landscaping around the resort, which could use a bit more maintenance.
Overall, my family and I are very satisfied with our stay and would happily come back again. Thank you for the thoughtful hospitality!
LLingbingxueerIt's an older hotel, just like it was 20 years ago. The location is excellent, and the lobby is still grand. However, the room facilities are quite dated, and the beds in the twin room are very small.
**Environment:** You can watch the sunset from here.
**Cleanliness:** The swimming pool and snorkeling area were very crowded and a bit messy.
AAnonymous UserWe were lucky enough to get a room upgrade when checking in, offering a full ocean view. It was absolutely stunning and made me feel like we'd chosen the perfect hotel – a true beachside getaway is exactly what a vacation needs! The room itself was very spacious, and the bathroom was even bigger, cleaner, and brighter than it appeared in the online photos. We arrived late and caught the tail end of the sunset, and it only took a few minutes to walk down to the beach to see it. My friend and I aren't early risers, so we skipped Jesselton Point the next day and instead departed directly from the hotel's pier to Manukan Island. There were plenty of boat times available, and we took the 12:30 PM one. There's a dedicated boat for hotel guests, which also drops you back at the hotel – super convenient. If you want to visit The Magellan, the hotel also provides a shuttle bus. The Magellan is more family-friendly, but if you're looking for better value, The Pacific is definitely the way to go. However, I do have to mention that many of the hotel's facilities are quite old. The showerhead was leaking, and I hope they'll replace it soon.
TTravelwithBamThe staff friendliness is just amzing 10/10. Excellent Service.Our room had amazing view of the sea and opposite resort called Gayana.
Dinner: Only Buffet option is available and its about RM167/person +taxes. The spread are fairly good and it is delicious.
Though they do have 2 more different Restaurant in the island,Japanese and fine dining.
Breakfast: Included in the room price. Menu changes daily.
I have nothing to complaint about the room,for us its comfortable.All rooms have exactly the dane Designs the only difference is where it is located. You are paying for the view.
Activities: For me I think 3 days 2 nights are perfect to spend your time here, swimming by the pool,kayaking,snorkling,Jungle trekking, visiting the private beach. 1 hour complimentary use of snorklinh masks. I like the public guests showers and towel provided.Very convinient.
One thing that I would like to comment is the boat fees are relatively very expansive.15 mins speedboat per person one way cost about Rm80+taxes..Just return trip cost RM170++ per person. This is not even including island conservation fees and tourist fees. All this added fees makes the Hotel cost more expansive. Because a boat trip to nearby or same Island cost only Rm40. GAYANA ECO RESORT provided inclusive/complimentary return boat fees. I hope the Management can improve this because we as Guests are going to spend more money on F&B and at the Bar.
Last but not least I would like to compliment the service and staffs in thsi Resort I think they did such an amazing job. Overalö the Resort is beautiful andclose to the nature.
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