Hotels With WiFi in Riyadh Province, Saudi Arabia

The rooms is very comfy, also the staff receptionist is quite friendly and willing to help, an absolute memorable trip to Riyadh

I've been using Trip.com for years, and this is the first time I've ever left such a negative review. I checked in late at night, only to find the door lock was ridiculously broken, almost falling off. When I went downstairs and immediately asked for a room change, the front desk acted as if they hadn't heard me, saying they'd send someone to fix it right away and told me to go back upstairs. Even though they managed to drill the nail back in, it felt like it would fall off again with just a push from the outside. I contacted Trip.com, and I overheard the front desk telling their customer service on the phone, 'It's OK. OK, just the safety lock.' Later, they told me it was fixed and to go back up. Throughout the entire negotiation process that evening, there wasn't a single apology. Is this what the Mercure brand has come to now? With the help of Trip.com customer service (Yanzi), I finally got a room change, utterly exhausted. I don't understand why they wouldn't switch rooms when there were clearly other rooms of the same type available. After a ten-hour flight, and no rest – who could give a good review? By the way, Yanzi was truly efficient and excellent at communication, a stark contrast to the speechless hotel staff. P.S. The location is excellent. Subway and supermarket are all conveniently available. Breakfast is around 100+ riyals; it's filling and even has congee, but it's not worth purchasing separately.

Functional and good business hotel with good location and good staff and food

It’s hard to know where is a good place to stay in Riyadh. But thanks to their excellent metro system and cheap taxis you can actually stay in most areas and be connected as it is a HUGE city well spread out. This hotel was great. Very modern and a stupendous breakfast full of Saudi and world cuisines. Staff frindly and check in 24 hours which is handy when your flight arrives at 3am! Thanks for the lovely stay.

Overall it was wonderful meeting people like Moataz Mersal - he was always very quick in welcoming my wife n I to the Nakheel restaurant. Great food great service - thumbs up! Then there was Raghad (guest services) who gave timely and sound advice to my wife regarding safety n metro directions to National Museum etc. Need to mention Montaser n Ahmed as well! Such attentive staff at the bar & gym! 👍 On the other hand, the housekeeping team needs re-training. Everyday (for four days three nights) they forgot to replenish items in the room! We had to keep calling them! 👎

The hotel is excellent, the cleanliness is superb, the location is excellent, and the service is outstanding. Thank you! 🌹

Very nice. A simple note: the bathrooms have a slope that isn't right; the water doesn't flow directly into the drains, it only flows in the area. But the rest is, to be honest, very nice.

The hotel lobby is luxurious and grand, and the environment is exceptionally good. The staff are very welcoming and helpful. The buffet breakfast at the restaurant is incredibly rich and suitable for Chinese travelers. Facilities: 👍👍👍 Hygiene: 👍👍👍 Ambiance: 👍👍👍 Service: 👍👍👍

I had a great stay at Joudyan Hotel in Al Olaya. The hotel is beautiful, and the reception staff were excellent and very welcoming. The room had everything I needed, you really don’t feel like you’re missing anything. The location is perfect, close to most places in Riyadh. There are also restaurants in the hotel, along with a gym and a swimming pool, although I didn’t get the chance to try them 😄 Highly recommended!