The location of this hotel is very good, just in the ancient city, opposite the pedestrian street, the hotel environment is very good, there is an open-air swimming pool on the first floor, many people are swimming in the sun, there is a bar next to it, the service is warm and thoughtful, the fly in the ointment is that the facilities are a bit old
It is very nice hotel. Clean and comfortable rooms. As for the service, a lot can be desired. No concierge, No bellboy, YOU arrive with a car, no Valet Parking, noone to guide YOU. Then YOU go to reception to ask for the parking and they tell YOU the parking is Full, and give YOU alternatives around the city, but the parking is full because there is a party at the restaurant and restaurant guests have filled all parking space, then there is no room for the hotel guests, which to me is unreasonable. You enter the restaurant, no host, no service whatsoever.. I am super disappointed with the level of ignorance in this hotel.
An established hotel with excellent service. The concierge was very proactive, and parking is free. It's located right by the river, just a short walk across the bridge to the old town. The view from the room was fantastic.
Rooms and facilities are pretty new while the room easily has insects and mosquitoes due to location near the lake. Breakfast is good to above average with sufficient choices. Lady reception was helpful to advise potential parking in the Plovdiv old town while a gentleman at reception was unhelpful to do so.
Upgraded the room, the surrounding environment is very good, the breakfast is rich, the parking lot is convenient, the overall price is not expensive, it is recommended, the front desk service is very good, praise!
The front desk clerk should be the intern's efficiency is super slow and waited for more than an hour to do it. I am embarrassed to give two bottles of water to drink. The hotel is very new and modern. The contemporary facilities will not be like other old five-star hotels. The sense of age is very old! Young people are very adaptable! It is the old residents who are too close to the building must draw the curtains, and there is nothing delicious around, the pizza drinking bar downstairs is enough! It takes more than 40 minutes to take a taxi to have an unauthentic Japanese food to change your appetite!
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Price per night from€ 116
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