Posted on Jun 2, 2026
rylokc_hkgirlAn impeccable stay! Everything was great. The hygiene was excellent, and the air conditioning was nice and cool. The water was crystal clear, with lots of fish and starfish. The swimming area wasn't too deep, making it very safe. There were corals, so you needed to be a bit careful not to touch them. The food was delicious, and the staff were wonderful and very welcoming. Plus, there were so many cats, and they were really friendly! They'd even follow you back to your room and sleep with you.
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Price per night fromSAR 1,569
Posted on Oct 13, 2025|Superior King Room
Anonymous UserI request room near lift and near receptionist no corner room unfortunately I get room far from lift and receptionist and get corner room.
Air bertakung di dalam bilik, jadi kurang selesa 😢
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Price per night fromSAR 69
Posted on May 13, 2026|Superior Twin Room
Anonymous UserIf you are in the area to visit the KKIP industrial zone, the Klagen Regency is perfectly positioned. It is located quite a distance from the main town center, which may seem remote at first, but it is a strategic advantage if you want to avoid a long daily commute to your work sites.
The hotel itself is impressively well-kept. It’s clear that management prioritizes maintenance, as the rooms and common areas feel fresh and clean. The service is equally commendable; the staff are helpful and ensure a smooth, professional experience from check-in to check-out.
Sorry I does not have the photo of the room because I am there for a business meeting but the room is okay to stay. Buffet Breakfast is good, also you can find very nice local food with walking distance .
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Price per night fromSAR 134
Posted on Jul 24, 2026|Tanjung Pool View Twin
Anonymous User
The hotel itself is fine, with excellent facilities and services. However, some parts of the hotel are currently under renovation, and it seems they intentionally place guests who book lower-tier rooms in these renovated areas.
Knowing in advance that some of the hotel's beachfront areas were under renovation, I specifically booked a garden-view room a month ago. Upon arrival, the hotel informed us that all garden-view rooms were full. They then 'upgraded' us to a sea-view room (which was in the renovated section).
Although they offered a discount as compensation, we repeatedly stated that we didn't want to stay there. The staff (somewhat threateningly) said that all other rooms in the hotel were full, and these were the only ones left, implying we'd have no room if we didn't take it (their attitude was quite arrogant). They also insisted that we could only switch to this specific (renovated) room type and no other. Since we'd never encountered such a situation before and didn't know how to handle it, we reluctantly accepted. Later, I checked online and found that our situation of being switched rooms was not an isolated incident; many Chinese tourists were 'forced' into 'upgrading' to sea-view rooms. (Some even suggested they only do this to Chinese tourists).
The hotel did not proactively offer compensation after we checked out. We only received it after complaining to Ctrip's customer service. I'm very grateful to Ctrip's customer service for their help; they advised us that in similar future situations, we should not deal with the front desk privately but instead let Ctrip customer service handle it.
I rarely post reviews, but I'm sharing this to prevent fellow Chinese travelers from being scammed. If you encounter such issues, contact Ctrip directly.
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Price per night fromSAR 1,074
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night fromSAR 1,089
Posted on Dec 8, 2025
Brendon V
I had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!
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Price per night fromSAR 162
Posted on May 3, 2026
Guest UserOverall, it was great. The room was spacious, clean, and the facilities weren't outdated, offering excellent value for money at this price point. The only downside was the noise. The soundproofing between rooms and from the hallway was good, but the air conditioning was very loud. When I turned off the AC at night, the street noise from motorbikes was incredibly loud, so I had to wear earplugs every night to sleep. The upside is that it's very convenient to get everywhere – the pier, shopping malls, and restaurants are all easily accessible.
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Price per night fromSAR 106
Posted on May 4, 2026
XiangbaobaodechengbaobaoThis overwater bungalow requires a boat transfer from Myding Lodge, which takes about 20-25 minutes. It's crucial to contact the hotel in advance to register for fixed boat transfer slots.
Before my trip, I saw quite a few negative reviews online, so my expectations weren't high. I even double-checked the exact pick-up point with the hotel multiple times. However, upon arriving at the hotel, the stunning shallow waters and coral reefs along the boardwalk immediately dispelled my initial worries. The natural scenery here is truly exceptional.
After a smooth check-in at the lobby, the staff informed us of the specific dining times for breakfast, lunch, afternoon tea, and dinner. We then proceeded to our room.
Regarding the actual room experience: the interior tends to be stuffy, and the air conditioning unit is quite noisy. Earplugs are definitely needed for a peaceful night's sleep. The water pressure in the bathroom is low, though not as bad as some reviews claimed (like a mere trickle). However, the faucet couldn't be completely turned off at night, leading to a constant dripping sound that somewhat disturbed our rest.
Of course, the room type also had its highlights. I booked the Deluxe room, which came with lounge chairs and a popular hammock net on the balcony, perfect for relaxing in the evening. However, the hammock net was surrounded by wooden boards and nails, making it feel a bit unsafe, so we didn't dare to use it for too long. The room also had a private ladder directly into the sea, which is fantastic for guests who love to swim.
The hotel offers complimentary rental services. Snorkeling enthusiasts can borrow masks from the front desk, and kayaks are also available for free, making for an excellent water activity experience. The waters in front of the hotel lobby are rich in coral. The best time for snorkeling is between 3-4 PM daily during high tide, when you can see numerous fish and extensive coral formations, creating a breathtaking view.
During our stay, we often encountered Bajau people in small boats selling seafood. I highly recommend bargaining boldly for the best price. After a successful negotiation, you can have the hotel kitchen prepare it. On our first night, the processing fee was 10 MYR per dish, but it increased to 15 MYR on the second night. The prepared dishes were decent and satisfactory for everyday meals. The hotel's own buffet quality was rather average, and dining options would be quite limited if you didn't purchase seafood elsewhere.
Overall, the biggest advantage of this overwater bungalow is its excellent privacy. You can quietly await the sunrise in the morning and enjoy the beautiful sunset in the evening, completely undisturbed by others. It's perfectly suited for those seeking a peaceful getaway and a close connection with nature.
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Price per night fromSAR 800
Posted on Jun 24, 2026
Stephy_TeohI had a pleasant stay at Sutera Mantanani Island Resort and would recommend it to those looking for a relaxing island getaway.
The resort offers beautiful ocean views and a clean, well-maintained beach, making it a great place to unwind and enjoy nature. The staff were consistently friendly, helpful, and welcoming throughout the stay. I also appreciated the clear directional signs around the property, which made it easy to locate facilities and navigate the resort. The overall atmosphere was peaceful, relaxing, and perfect for a short escape from the city.
For areas of improvement, it would be great if the resort could provide more indoor activities, especially during periods of bad weather when outdoor activities are limited. Additional board games, karaoke sessions, movie nights, or other entertainment options would help keep guests occupied.
I also noticed that there were no visible lifeguards or safety personnel around the beachfront and resort areas. Having dedicated safety staff on-site would provide greater peace of mind for guests, particularly families with children.
In addition, given the resort’s remote island location, it would be reassuring to know what medical emergency support is available. Clear information about emergency response procedures, first-aid facilities, or access to medical assistance would help guests feel more secure during their stay.
Overall, I enjoyed my experience and appreciate the warm hospitality of the staff. With a few enhancements to guest activities and safety measures, the resort could offer an even better experience for future visitors.
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Price per night fromSAR 664
Posted on Oct 12, 2025|Deluxe Double Room
JoeytiniThe room has a very vintage feel, and given the price we paid, we didn’t set high expectations. However, we were truly surprised by the location — the balcony faces directly towards Mount Kinabalu, offering a breathtaking view!
The room itself is quite basic, with only essential amenities like towels, a hot water heater, hangers, a kettle, and a hairdryer. But what truly made our stay memorable was the owners, a lovely couple who treated us like family. Their warmth and hospitality were beyond expectations, and they were always ready to help with any inquiries about Kundasang.
They also mentioned that the place will be undergoing renovations soon after nearly 30 years. I am really looking forward to returning. Because honestly, their hospitality won my heart! ❤️
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Price per night fromSAR 126