Hotels With WiFi in Sabah, Malaysia

I recently stayed at the Promenade Hotel Kota Kinabalu, and it turned out to be a very pleasant experience. The location is excellent—right in the city center, making it easy to walk to nearby restaurants, shopping malls, and the waterfront. It’s convenient whether you’re here for business or sightseeing. The room was clean, comfortable, and well-equipped. The bed was cozy, the air-conditioning worked well, and the Wi-Fi was stable. I also appreciated the small touches like the coffee/tea facilities and a good-sized work desk. If you’re lucky to get a sea-view room, waking up to the South China Sea is definitely a bonus. The hotel facilities are also great. The breakfast selection was good with plenty of choices, and the staff were friendly and helpful throughout my stay. The check-in process was smooth, and I felt well taken care of. Overall, I had a very good stay at Promenade Hotel. It has great value for its location, comfort, and service. I would gladly choose this hotel again the next time I visit Kota Kinabalu.

Toilet flush is too strong. When flushing, it can splash all over the place include outside of the bowl. Some used towels were not change despite being left on the floor. Fridge was not cold.

Hyatt Centric Kota Kinabalu is probably the best place to stay in the entire city, not just for the rooms, but for everything else as well. The hotel is modern, very clean, and the service attitude from every single staff member is outstanding, from check-in to housekeeping to restaurant and bar teams. The pool and views on the 23rd floor are amazing, and the gym, while slightly small, has a really nice mountain view. Breakfast offers a great variety, and à la carte options are included at no extra cost, which is a big plus. The bar is excellent, especially during happy hour with buy-one-get-one-free deals on selected drinks. Honestly, the hotel was so comfortable that we barely wanted to leave, even just for a walk outside. Special thanks to Natalie at check-in, who was incredibly friendly, patient, and welcoming. She even upgraded us from a city-view room to a mountain-view room, which made the stay even more special. At the bar, Alvin was tirelessly explaining the menu and drinks to us, and Yus always greeted us with a warm smile and provided great service, they truly made the experience memorable. If I ever come back to Kota Kinabalu, this would 100% be my place to stay again.

I have to say this is one of the best hotels that I have ever visited. The hotel room is dustless, very clean. The location is very strategic, less than 5 minutes walk to go to Todak waterfront to enjoy seafood, or another 5 minutes walk in opposite direction to go to Suria mall for shopping. The staff here are friendly and dedicated in their services.After checking in, the staff gave me a call to ask me whether I am happy with the condition of the room. The breakfast is awesome, many varieties and very tasty. I am a demanding person, but this hotel does not disappoint me. It should be a role model for other hotels to follow.

The front desk service was good, and they offered luggage storage. The environment was nice, it had a bathtub, and it was relatively clean. However, the air conditioning was broken. I called the front desk, but the landline volume was so low and garbled I could barely hear them. After a long conversation, they said the AC unit was broken and I requested a room change. They said a room change wouldn't fix the AC either. They called a maintenance person who then said it would take an hour to fix. We had already checked in at 10:30 PM, so the hotel's attitude was basically, either you wait for me to fix it before you sleep, or don't bother fixing it at all... Also, I must emphasize that this hotel requires a 100 MYR deposit!!! We had an early morning flight out of Kota Kinabalu the next day and didn't have enough cash on hand. We were forced to go out in the rain at 11 PM to an ATM at the bank across the street. The exchange rate was bad, and the fees were high; we were charged over 12 MYR in fees for 50 MYR, plus the 80-something MYR principal, it was almost 100 RMB. I didn't take pictures of the room. P1: The instant noodles were delicious. P2: Undrinkable.

The sea view from our room was partially obstructed, which was a minor downside. However, we were very satisfied with everything else. The panoramic sea-view infinity pool was fantastic. The room itself was spacious and well-equipped. The surrounding area has plenty to offer: a street with sea-view restaurants and bars, a seafood night market, and a large shopping mall with a supermarket. It's also very close to the airport and not far from Sunset Beach. Due to its location under the flight path, you might hear planes passing by. Most importantly, the price was reasonable, making the sea-view room excellent value for money.

Had a pleasant stay for a short business trip. The staff were friendly and helpful throughout my stay. The room was clean, comfortable, and well-maintained. Amenities were complete, especially the gym which was convenient and clean. Location is also strategic with easy access to nearby restaurants and conveniences. Overall, a comfortable and hassle-free experience. Would definitely consider staying here again for future work trips.

Our small family decided to have a staycation in few hotel/resort and by far Sutera has won our heart. This place is amazing and i suggest anybody who wants to experience this place to stay more than 1Night. The room is still in its Vintage style , tv only has those old channel , there's one bathtub in the room which we loved specially my son,for the breakfast i do believe they can add more choices as they are more korean dishes focused, it'll be nice to have local kuih (hinompuka/pais pisang) other than kuih pisang only.. But other than that, you actually get free 1hour of bike rental on ur stay which we only know when we ask around, it was located right in front of the kids pool , other than that they do have a small train going around from Magellan to Pacific sutera and its FOC!!! I loved the staff energy the entire time, he asked our son to be in his seat as a driver and even let my son press few button and act like he's driving the train!! god bless your fun soul sir!! keep up the good work!! we will definitely be back again soon🥰❣️

The hotel is located at a prime location in the city centre of KK. I’ve booked a room with sea view and it’s the best seaview I’ve ever seen. The morning buffet has a lot of varieties and things are pretty good. The staffs also very friendly with fantastic customer service.

The hotel staff were all polite and enthusiastic. I didn't encounter any issues with discrimination against Chinese guests, no hot water at night, and no deposit was required. You can tell the hotel is a bit old, but it's well-maintained, especially the large private beach where you can snorkel, swim, or leisurely watch the sunset without having to deal with crowds elsewhere. That's a huge plus! 👍🏻👍🏻👍🏻 On the second night, I saw a dying cockroach in the bathroom (its antennae wiggled for a long time). Considering it's a tropical region, it's understandable, and the fact that it was dying suggests the hotel uses pest control. However, housekeeping randomly took guests' personal belongings when cleaning the room. Two plastic bags with items in them were on the TV cabinet, and they were gone when I returned at night. This is the first time I've encountered such a situation in my 10+ years of travel. Although the items weren't valuable, their absence was very inconvenient. Housekeeping shouldn't subjectively assume guests' items are trash and take them away. That was a bit frustrating. Additionally, service efficiency was very low. One evening, I went to the front desk to ask staff to send some bottled water to the room. The front desk staff were very friendly and enthusiastically agreed, but I waited over two hours and nothing arrived. The in-room service phone was either busy or completely silent (maybe just a prop?), so I had no choice but to go down to the lobby again to get water. We checked in around 12 PM, but were told we couldn't get into the room until 3 PM (they informed us politely). The next day, I turned on the 'make up room' light before going out for lunch, but when we returned to the room around 2 PM, it still hadn't been cleaned. In short, everything was slow; it felt like the hotel was understaffed and overwhelmed.