Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
AAngela Ooi2026.01.16
The breakfast food was quite tasty, but the variety was a bit limited. Also, even though we stayed at the hotel, we had to pay for parking ourselves. Otherwise, the environment and service were great – a fantastic experience! Plus, the hotel is right in the city center, and you can walk to the largest mall in Sabah.
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
Yyoke helen2026.01.22
Nice, comfortable stay with friendly staff. Overall, we enjoyed our time here.
However, we booked a room for 4 persons, but only 2 travel kits were provided (2 toothbrushes, 1 comb, etc.). We had to call housekeeping to request additional items. After a long journey, we were quite tired and hoped the room would be fully prepared according to the number of guests. It would be much better if a complete set was provided upon check-in.
Breakfast was simple but nice, which we appreciated.
One downside is the parking fee, which is quite expensive — RM30 per day for front shop parking and RM15 for basement parking. Hopefully, the hotel can look into improving or offering better parking rates for guests.
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
XXiao ling zi2025.12.21
The location is fantastic, very close to Jesselton Point,銘刻旅行社 (Mingke Travel Agency), Gaya Street, and Suria Sabah shopping mall. It's super convenient for shopping and island hopping.
The hotel itself is quite new, with a stylish design and layout, attracting a lot of younger guests.
Breakfast is excellent – plentiful, exquisite, and high-quality. You can even enjoy it on the outdoor terrace with direct sea views, which is a real bonus.
The pool isn't huge; it's a long, narrow shape, but you still get to enjoy the sea view from there.
My only minor complaints are that they don't provide complimentary bottled water that you can take out (only glass bottles for in-room use), and the lobby on the first floor is a bit small.
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
EE3710****2025.12.29
Hyatt never disappoints. Even though the hotel is quite old, it's very well-maintained, and the service is excellent – warm and efficient. The location is superb; you can walk to Jesselton Point and many highly-rated restaurants. Suria Sabah shopping mall is right next door, which is great for shopping. It has nothing but pros; it would be even better if the room furniture could be updated!
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
AAprilcyk2025.12.23
This is around town area, it is close to the two major shopping mall, Suria Sabah and Imago.
Room is spacious, bathroom with a bathtub, wanted to get a bath but unable to due to faulty stopper.
Slipper quality is really bad.
There's a fridge in the room. No water bottles provided as there's a filter drinking water tap in the toilet that you can directly drink from but I chose to buy mineral water myself.
The windows however are kind of higher up from the wall. Noises from motorbikes and cars could be heard from the room. Entertainment wise, not much of TV channel options but there's YouTube you can watch from.
Aircon is centralised aircon, can only adjust from the maintenance team, so you can't adjust the temperature or fan speed at all. The bathroom door is air ventilated door, so all the cool air would be coming into the bathroom from the room when you are having a shower, so it is quite cold after shower that's why we tried to adjust the temperature or fan speed and found that there is nothing to adjust until we call the front desk and was being informed that it is a centralised aircon which can only be adjusted by the maintenance team.
There's 7-eleven just 2 mins walking distance from the hotel.
Overall, a good stay, would consider again if I'm going for a shopping trip.
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
AAlbert-G2026.01.08
As a business traveller, I had a solid stay at Marriott Kota Kinabalu. The sunset view over the waterfront is a real highlight. Rooms were clean and comfortable, with great amenities that made work and rest easy. Breakfast was good with plenty of choice. Convenient location and professional service overall. I also manage to do some fishing just at the waterfront.
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
Pprya2025.11.02
Had a pleasant stay for a short business trip. The staff were friendly and helpful throughout my stay. The room was clean, comfortable, and well-maintained. Amenities were complete, especially the gym which was convenient and clean. Location is also strategic with easy access to nearby restaurants and conveniences. Overall, a comfortable and hassle-free experience. Would definitely consider staying here again for future work trips.
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
GGuest User2026.01.02
Thank you for providing an all-in-one environment for busy professionals like me. A place where I can work, meeting old friends, and at the same time allow my 3 boys to enjoy themselves safely. The availability of both a swimming pool and a small beach, with lifeguards on duty, gave me peace of mind throughout the day. the room was also clean and convinient for us also to enjoy beautiful morning sunrise.
I was able to continue my work comfortably, spending time reading and writing on my laptop by the pool, surrounded by beautiful seaside scenery while watching my son playing. The experience was further enhanced by the availability of good food at the restaurant despite busy with customer, waitress e.g Ms Shamira and all were very helpful. Added with relaxing drinks in the evening while listening to live band performances, and quiet moments of healing by the beach, resting on the sofa with the sound of the sea. The staff were friendly and helpful, e.g Mr Alex and the team, who made our stay even more pleasant. Hopefully, we will have the opportunity to come again.
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
TTravellingmaude2025.12.28
I love Le Méridien beds, and this stay reminded me why. The bed was spacious, the pillows were generously sized, and the sleep was genuinely delicious. From my experience, Le Méridien consistently delivers some of the best bedding, no matter which city I stay in. I usually book via the Marriott Bonvoy app, but this time I found a better rate on Trip.com.
The location is excellent. It sits right in front of the Filipino Market and is just a short walk to seafood alfresco dining and durian stalls. At night, the surrounding roads come alive with makeshift food stalls and small vendors selling all kinds of local items, giving the area a very local, energetic feel.
A comfortable stay with great sleep and a lively neighbourhood. The reception at checkin was also efficient and welcoming.
Will stay here again.
Hotel near City Center,Kota Kinabalu79.7% of visitors choose this area
EE3710****2025.12.29
The hotel staff were all polite and enthusiastic. I didn't encounter any issues with discrimination against Chinese guests, no hot water at night, and no deposit was required. You can tell the hotel is a bit old, but it's well-maintained, especially the large private beach where you can snorkel, swim, or leisurely watch the sunset without having to deal with crowds elsewhere. That's a huge plus! 👍🏻👍🏻👍🏻
On the second night, I saw a dying cockroach in the bathroom (its antennae wiggled for a long time). Considering it's a tropical region, it's understandable, and the fact that it was dying suggests the hotel uses pest control. However, housekeeping randomly took guests' personal belongings when cleaning the room. Two plastic bags with items in them were on the TV cabinet, and they were gone when I returned at night. This is the first time I've encountered such a situation in my 10+ years of travel. Although the items weren't valuable, their absence was very inconvenient. Housekeeping shouldn't subjectively assume guests' items are trash and take them away. That was a bit frustrating. Additionally, service efficiency was very low. One evening, I went to the front desk to ask staff to send some bottled water to the room. The front desk staff were very friendly and enthusiastically agreed, but I waited over two hours and nothing arrived. The in-room service phone was either busy or completely silent (maybe just a prop?), so I had no choice but to go down to the lobby again to get water. We checked in around 12 PM, but were told we couldn't get into the room until 3 PM (they informed us politely). The next day, I turned on the 'make up room' light before going out for lunch, but when we returned to the room around 2 PM, it still hadn't been cleaned. In short, everything was slow; it felt like the hotel was understaffed and overwhelmed.
Very Good
1285 reviews
8.5/10
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8.6/10
Very Good
GGuest User1. Parking car a bit hard to find m
2. The door knob between living room and bed room was broken
3. No hot water at the bath tub. Called maintenance team but no improvement.
4. Sink was clogged but eventually problem solved after maintenance team come over
5. Customer service nice
22020yiwannianAn absolutely fantastic experience, you simply *must* book a sea-view room! Not only do you get an unbeatable ocean vista, but stunning views are everywhere you look. 👍
I forgot my slippers 🩴, so the thoughtful provision of slippers 🩴 was excellent and much appreciated.
The most heartwarming touch: after check-out, they offer a temporary lounge where you can shower, take a bath 🛀, and even use a sauna, complete with hair dryers.
JJeffrey~This is a second stay after the honey moon with my wife as 2 guests 12 years ago. We returned back as a family with kids and everything was still excellent. The resort had been changed from Gayana Eco Resort to Gayana Marine Resort, while there was no more Alu Alu Chinese Restaurant and remained Macac Restaurant and Latitude Bar.
Different from staying Ocean Villa previously, we stayed in Palm Villa for 2 days this time as we targeted for direct access to water with bigger room. Palm Villa was very comfortable and spacious with individual small swimming pool and non-framed ocean view. We loved the room so much. But the water level of my room was much deeper than Ocean Villa which could not stand. However this was particular good for taking a rest if we played kayaking for long time. Some guests were playing kayaking passing the room when we were sunbathing. This was interesting.
The sea was clear and transparent to the rocks, but occasionally saw plastic bag and small rubbish. But overall it was still good for kayaking and snorkeling during my stays.
What made us memorable included the quality of food and drink too. We had meal in all 3 periods from breakfast to dinner for 2 days, the general standard was very high that we experienced from Malay, Western to Chinese dishes. Ragu Pappardelle, Pizza, Chinese fried noodle, Malay Satay, breakfast set were superb. Thumb up for their wide selections of squeezed juice that blended freshly at bar without adding water, I especially loved the rare green apple juice and my kids watermelon. Semi-buffet breakfast also offered self-served orange juicer complimentarily so we could see 3-4 fresh oranges to 1 glass of juice. This was not common during my past experience.
A special highlight was given to staff courteous and patience. All staff crossing or serving us would greet and smile, it contributed a lot to my memorable stay.
AAnonymous UserBooked for romantic tent, same like the ad. Looks like a brand new tent, because the colour is still white compared to the others which is already yellowish and got a bit mould. Romantic tent have no shade, so the light shines through into the tent. Even so, the tent doesn't feel hot, the portable aircond keeps it cool inside. asked for keetle from the receptionist. need to ask for keys for private bathroom as they are having renovation during our stay.
DDarren ChiengFor my business trip, this hotel location is very convenient for business travelers. Beside there 2-3 convenient stores with Guardians and Watson. With the local famous seafood restaurant and also FOO Yuan restaurant, this made my stay more easier.
AAnonymous UserThe hotel is located directly on Gaya Street, making it incredibly convenient. You can easily walk to the jetty from here, and there are two banks right behind the hotel for currency exchange. Across the street is a shopping mall, and Suria Sabah shopping center is also within walking distance. There's an Orange convenience store nearby where you can store luggage for free. The hotel itself is a bit older, but the higher floors are quiet.
TTamieTWaking up at Shangri-La Rasa Ria feels easy. The room is quiet except for the distant sound of waves, steady and familiar, like background music you don’t need to think about. I step onto the balcony with a cup of coffee and let the morning air settle in. The sea looks calm, the sky still pale, and behind the resort the trees are already alive with birds calling to one another.
Nothing feels rushed here. Breakfast can wait. Plans can wait. For a while, it’s just the warmth of the sun starting to rise, sand still cool underfoot, and the simple comfort of being in a place where jungle and ocean meet. It’s the kind of moment that stays with you—not because it’s dramatic, but because it feels quietly right.
MMuhammad Damian SanI had an absolutely unforgettable experience at Sutera @ Mantanani Island. From the moment I arrived, I was completely mesmerized by the island’s beauty the crystal clear turquoise waters, soft pearly sand, and breathtaking views felt like something out of a dream. Every moment spent there was pure bliss.
What truly made the experience even more special was the warmth and friendliness of the staff. Their genuine smiles and welcoming hospitality made me feel right at home and added so much heart to the trip. Whether relaxing by the beach or simply soaking in the peaceful atmosphere, everything about Mantanani felt magical.
Overall, it was a perfect escape, and I truly enjoyed every second of my stay. Sutera @ Mantanani Island is a hidden gem, and without a doubt, I will be returning again in the future.
NNevennaThe place is wonderful, my view in the morning from a lovely balcony is impossible to capture in a photo, the smell of a sea breeze and the sounds of birds everywhere. The rooms are very clean and beautiful, they capture the esthetics of the Kota Kinabalu. It is a minute away from the beautiful and vast beach, it is absolutely an underrated place. The staff is great, they have let me check in early, and also, there’s a luggage storage, so I was able to just bring a backpack to my outing trip for couple of days. Also, it is near the airport, which is a plus if you plan on traveling further in Sabah by local flights. Thank you very much for being a good host, O will choose this place again for sure! ☀️
GGuest UserHotel Review
Positive Points:
1. Air-conditioning was very effective and kept the room comfortable throughout the stay.
2. Great window view – beautiful sea and jetty scenery that adds to the relaxing atmosphere. (see my attached picture)
3. Excellent location – conveniently close to eateries and the jetty, making it easy to get around.
4. Reasonably priced in-house food – offers good value for money for guests who prefer to dine in.
5. Complimentary extra bottled water was provided upon request, which was appreciated.
6. Friendly and helpful staff across all departments – from housekeeping, café, and maintenance to the front desk. Everyone was courteous and attentive.
7. Special mention to the chef – a very kind and gentlemanly person. On our first day, we ordered 6 fried eggs for breakfast, assuming they were included. The chef initially didn’t inform us of the RM2 charge per egg and kindly did not charge us for them. When we later tried to order again, he politely informed us about the charge. We truly appreciated his honesty and kind gesture.
8. very nice grilled meat at the roof cafe (5th floor).The promo price is 5 sticks for rm9.9 . worth to eat!
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Areas for Improvement:
1. Limited breakfast buffet selection – mainly local dishes such as chicken, eggs, vegetables, rice, or noodles. While the food was tasty, there were no options like fresh milk, cereal, or egg station. Fruit choices were also limited to just bananas every day.
2. Window leakage during heavy rain – rainwater entered the room. However, the staff responded promptly and mopped the floor immediately.
3. No robe hooks in the bathroom – makes it inconvenient to hang clothes or towels.
4. Shortage of bath towels – clean towels were only available in the late afternoon after laundry was returned.
5. Extra blanket charge – an additional around rm50-60 was required if requesting one more blanket, which felt a bit expensive.
6. Low water pressure in the shower – the water flow was quite weak, making the shower experience less enjoyable.
7. Housekeeping quality needs improvement – there was sand in the room, and although we informed the staff, it was not cleaned properly even after the feedback.
Extra Tip for Travellers:
There’s no laundry shop in Semporna town, so do remember to bring enough clothes for your stay.
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