This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
The hotel’s location is truly unmatched! Step right outside and you’ll find yourself just nearby Ipoh Town. About 6 min walking to old town Ipoh.
The room was clean, comfortable, and ideal for a restful stay. The staff provided thoughtful and professional service throughout my stay.
Every request was handled friendly, promptly and perfectly. I booked my stay through trip.com and managed to get a great deal — excellent value for money.
The hotel's location is excellent, directly connected to Parkson Mall, making shopping and getting around incredibly convenient. The breakfast is also very good and offers a great variety. I highly recommend staying here. The bathroom has a very large bathtub, perfect for a relaxing soak after a day of sightseeing!
Clean and tidy, with convenient transportation and excellent service. The location is also quite good. The only downsides were that the windows couldn't be opened and there was a noticeable smell of new decoration in the room.
The hotel has a beautiful view, convenient location, and a clean, fresh lobby. The shower pressure is strong, the room is spacious, and the service is excellent. Most importantly, it's dust-free, gets plenty of sunlight, and the mattress is soft.
I researched a lot of hotels in Ipoh. Most hotels are spread out around the Ipoh “downtown”.
If you’re arriving on a bus from KL, the bus terminal Amanjaya is 9km away. 20 mins on the local bus will take you to Terminal Kidd and it’s a 15 mins walk to M Boutique. I wouldn’t suggest this option if you have a lot of suitcases as the walk is on the main roads with cars and truck zipping past.
Location is surrounded by industrial and car dealerships, but once arrived you’re surprised! They live up to their name - Boutique! They have been in that location for 13 years.
Staff are friendly and helpful! Room (single room with no windows) was clean and comfortable and provided the amenities after a long day on the bus. And the hotel - SMELLED nice. Like a high end hotel.
It was a nice treat if you’re a solo traveler looking for comfort on a budget. I tried to extend an extra night, however Trip were only showing double and twin rooms - out of my budget for a solo traveler.
Asking at reception if the single room was available, they checked and I paid directly to hotel for a 2nd night. Your loss Trip!
Hotel amenities were great. Hot shower, WiFi and air conditioning working.
It’s a 10-15 min walk to the old city. When I arrived around 4 PM, a lot of things are already closed and quiet.
Walking around in the dark back to the hotel was a little uneasy, but you can easily just arrange a car to GRAB.
Highly recommended!
Honestly, I’m not the guy always writing a review, but today I have to.
This morning around 8am, the staff from here calling me that my car had puncit.
I’m feel shocked and trying to looking for mechanic to replace my tyre.
I’m feel surprise that staff from there is very friendly and helpful to do me a favor and replace it together with me.
I’m really feel warm and appreciated and for sure next time when I’m going to Ipoh.
This always will be my First Choice. 🙏🏻
Can’t do much for you guy, just hopefully this review will be helpful.
The room was spacious and the mattress was very comfortable. The location was excellent, and the hotel staff were warm and friendly. Overall, it was a good stay. We didn't have breakfast, so I can't comment on the food. I don't have any photos because I deleted them. If I go to Ipoh again, I would definitely choose to stay here.
Beautiful hotel with modern technology such as face recognition to access the lift and rooms. Unfortunately, during our stay the system did not work properly. Out of the three of us, only my son couldn't use the face scan to enter the lift, but he could scan to enter the room. Meanwhile, my daughter and I could not use the face scan to open the room door.
When we checked with the receptionist who handled our check-in, she mentioned it was a technical issue, but she did not seem very welcoming or helpful.
We were staying in room 3021B. After about two hours, the room became very warm. When we called reception, they said the room would take time to cool down because it is a big room. A technician came to check as well and said the same thing. However, this information was never explained to us earlier. The first night was very uncomfortable due to the warm temperature, and at 4am I had to go down to the reception to make a complaint. Only the next day, on 28/3 around 6pm, we were able to change the room to 4021B.
On the second day, a staff member named Hanis was very friendly and helpful, which we truly appreciated.
When we moved to room 4021B, I informed the concierge who helped us move our luggage that the front corridor light was not working. It seemed like this issue was not followed up, as the light was still not fixed (as shown in the photo). At that point, I did not bother to raise it again.
Overall, the hotel itself is beautiful and has impressive technology, but the lack of communication between departments and inconsistent service was disappointing.
The hotel is exceptionally well-located, offering easy access to the surrounding area for a pleasant walk. The bedding is of outstanding quality, ensuring a very comfortable stay. Additionally, the coffee shop located downstairs serves excellent coffee, which adds to the overall experience.
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GGuest UserThis is a superb place to stay at teluk nipah, night time is happening and you can see so many choices of food and if u plan to hv trip during school holidays theres fireshow just straight ahead from this place. Theres atv nearby as well.
GGuest UserThe hotel's location is excellent, directly connected to Parkson Mall, making shopping and getting around incredibly convenient. The breakfast is also very good and offers a great variety. I highly recommend staying here. The bathroom has a very large bathtub, perfect for a relaxing soak after a day of sightseeing!
SsafetymanThe hotel is exceptionally well-located, offering easy access to the surrounding area for a pleasant walk. The bedding is of outstanding quality, ensuring a very comfortable stay. Additionally, the coffee shop located downstairs serves excellent coffee, which adds to the overall experience.
AAida Najwa NandzoriI had a wonderful one-night stay at DoubleTree by Hilton Damai Laut Resort. The hotel is very kids-friendly, which made the whole experience even more enjoyable. They have a great kids club and a fun water park that kept the children entertained throughout the stay.
The view from the hotel is absolutely beautiful—peaceful and perfect for a relaxing getaway. The room was clean, comfortable, and well-maintained, making it easy to rest and recharge.
I was also impressed with the food at the hotel. The meals were delicious and offered a good variety, suitable for both adults and kids.
Overall, it was a pleasant and memorable stay. I would definitely recommend this hotel, especially for families looking for a fun yet relaxing short vacation.
GGuest UserThe hotel is located outside the city center, making it very quiet and peaceful. Since we had a car, the location was not an issue. The room was spacious and comfortable, though the toilet could have been better maintained. Still, the water pressure was strong, so it wasn’t a big problem. Overall, a pleasant stay.
AAnonymous UserI researched a lot of hotels in Ipoh. Most hotels are spread out around the Ipoh “downtown”.
If you’re arriving on a bus from KL, the bus terminal Amanjaya is 9km away. 20 mins on the local bus will take you to Terminal Kidd and it’s a 15 mins walk to M Boutique. I wouldn’t suggest this option if you have a lot of suitcases as the walk is on the main roads with cars and truck zipping past.
Location is surrounded by industrial and car dealerships, but once arrived you’re surprised! They live up to their name - Boutique! They have been in that location for 13 years.
Staff are friendly and helpful! Room (single room with no windows) was clean and comfortable and provided the amenities after a long day on the bus. And the hotel - SMELLED nice. Like a high end hotel.
It was a nice treat if you’re a solo traveler looking for comfort on a budget. I tried to extend an extra night, however Trip were only showing double and twin rooms - out of my budget for a solo traveler.
Asking at reception if the single room was available, they checked and I paid directly to hotel for a 2nd night. Your loss Trip!
Hotel amenities were great. Hot shower, WiFi and air conditioning working.
It’s a 10-15 min walk to the old city. When I arrived around 4 PM, a lot of things are already closed and quiet.
Walking around in the dark back to the hotel was a little uneasy, but you can easily just arrange a car to GRAB.
Highly recommended!
GGuest UserFor the price, I think it is a reasonable option. However objectively:
1. The air-cons don't work well - one of them was leaking. The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about. To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.
2. The hot water was very good despite some reviews. However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.
3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both. They only cleaned 1. I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.
4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.
5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.
6. The staff were helpful and friendly. Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).
7. Suggestion - build a small ramp to go up to the hotel from the road if possible. It will be helpful for luggage and older folks / wheelchairs etc.
All in all, it was a decent stay. Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained.
MMikeLimMyThe hotel’s location is truly unmatched! Step right outside and you’ll find yourself just nearby Ipoh Town. About 6 min walking to old town Ipoh.
The room was clean, comfortable, and ideal for a restful stay. The staff provided thoughtful and professional service throughout my stay.
Every request was handled friendly, promptly and perfectly. I booked my stay through trip.com and managed to get a great deal — excellent value for money.
GGuest UserThe hotel has a beautiful view, convenient location, and a clean, fresh lobby. The shower pressure is strong, the room is spacious, and the service is excellent. Most importantly, it's dust-free, gets plenty of sunlight, and the mattress is soft.
GGuest UserTitle: The Ultimate Fun Villa! Non-Stop Entertainment! ★★★★★
Our stay at this Pool Villa was an absolute blast—it was fantastic from start to finish and completely exceeded our expectations! They have 5 rooms and 7 double beds, pretty spacious for up to 14 people.
Top-Notch Entertainment Facilities - A Total Surprise!
This place is more than just a private pool; it's a full-blown private entertainment hub! What our group of friends loved most:
· Private Karaoke System: The KTV setup was awesome with a massive, up-to-date song library. We found all the latest hits, classics, and Cantonese songs
· Retro Arcade Games & Pool Table: The arcade cabinet had so many classic games for a serious nostalgia trip. After that, switching to a competitive game of pool kept the energy high. These facilities really made our trip unforgettable.
Thoughtful Touches That Made All the Difference
Beyond the fun, it was the thoughtful details that truly impressed us:
· Water Dispenser in the Kitchen: Incredibly convenient! No need to boil water or buy loads of bottles. Having instant hot and cold water on tap was a game-changer.
· Luxurious Bathtub & Bath Salt: The biggest sweet touch was the owner providing bath salt for us! After a full day of activities, sinking into a fragrant, hot bath was the perfect way to unwind and felt like pure luxury. This small gift added such a personal, caring touch.
Verdict: We Will 100% Be Back!
This villa perfectly combines a luxurious private space, premium entertainment, and heartfelt service. From swimming to singing, gaming to soaking, everything was seamless—we never had to think about what to do next.
I will HIGHLY RECOMMEND this place to all my friends. Whether it's for a big group hangout, a family gathering, or a special celebration, this is the perfect choice. Thank you to the owner for creating such a wonderful space for making memories.
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