Everything is good, the only problem is the blow dryer is broken, the food in the breakfast is the same everyday, they should change it every day, the location is weird because it is like in the middle of the residential area but the staffs are good and they are cleaning everyday. Please bring your own socket if you are from other countries hotel is not providing. All in all our stay is good. Train station 10mins walk and easy going to the center.
The hotel is very decent. Everything looks fresh and well-groomed. Nice interior and modern rooms. We liked everything.
The only thing is that the breakfast could be improved a little more, because... There were no vegetables or greens/salad at all.
I chose the wrong location and hotel for my stay at Milan, Lucky the hotel is preparing a bus shuttle for guests to and from hotel-airport. Overall the room of the hotel is big enough for couples who stayed with quite a lot of luggage. During my 7 nights I stayed at it happen one time they are not cleaning my room and I can only get new towels that deliver to my room with the reception directly. It seems they have less staff. Anyway with the good service of front office and transportation for transfer to Malpensa Airport all the unpleasant things can be covered. Thanks
It is a 4-star hotel, and the service is OK. However, it is quite far from the center of Milan, and it is difficult to get a taxi. The facilities are relatively old. The service is OK.
The service was warm and attentive.
The breakfast isn't as good as a 4-star in Paris, but for Italy, it's pretty decent. The croissants were baked perfectly, and you can get freshly squeezed orange juice.
The room was very spacious, located between the central station and Milan Cathedral. The M1 line is just a few hundred meters away for direct access, and taxis aren't expensive either. The only downside is that it's street-facing, so you can hear traffic at night, but if you're a heavy sleeper, it won't bother you.
Whenever I see a hotel in Europe with mostly elderly Caucasian guests, I know it's a solid choice! 😂
The location is excellent, especially as it's very close to Chinatown. The hotel was impeccably clean and well-maintained, and the front desk staff were very friendly and welcoming.
Facilities are good but services are typical Italian...
Being an international chain the service quality should be prioritised. English communication is not enough at all, and certain employees/waiters show no politeness so a shame on the overall experience during the stay.
Our room faced the street, so it was quite noisy due to heavy traffic. The room was small, and the furnishings were a bit dated. However, it offered good value for money. Towels were changed daily, and the minibar was replenished with water bottles. We stayed for 3 nights, and for our purposes, it was acceptable. It was a bit frustrating that the bus service wasn't running, and the nearest train station was 1.3km away, but of course, that's not the hotel's fault. Parking was available.
Very Good
76 reviews
8.0/10
Price from
US$70
per night
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8.4/10
Very Good
GGuest UserLocation is great, close to the Milano Central station. I tried a couple of restaurants around the hotel, it was very nice.
Hotel room is too warm for us, we cannot adjust the temperature in our room. The staff said the temperature is not adjustable as set by the government. Luckily, the window is openable, we got some cool air from outside.
AAlexanderWe booked 3 superior rooms, specifying king-size beds in our wishes. Upon check-in, one of the rooms turned out to have twin beds. After discussing it with the reception, this room was changed. Next, it turned out that all three rooms were intended for disabled people, the bathrooms in these rooms were different from the bathrooms shown both in the photo on trip.com and in the photo on the hotel website. After explaining the situation, the receptionist replied that in their system standard rooms and rooms for disabled people are not different, but in fact we did not receive the rooms we booked. The receptionist firstly changed one room to a standard one, and after several dozen minutes, changed another one. The third standard room was not available that day. As a result, the check-in procedure, which usually takes about 10 minutes, took us about an hour and a half, and during this time we were running around and moving our luggage from floor to floor. The receptionist promised to come up later with some kind of compensation but nothing was offered.
And then there's more. At the end of our stay, one of the rooms was being cleaned during breakfast. When we came to the door of the room there was a sign on it saying ”do not enter, cleaning in progress”. After the cleaning was completed, it turned out that about 1000 euros were missing from a bag lying next to the TV. We went to the reception and the hotel manager, Mr. Bernardo, came out to us. The manager promised to execute an investigation and about half an hour later we received a call from him that the investigation was complete. He explained that the inspection of the cleaning staff did not reveal anything, and only suggested contacting the police.
As a result, these two incidents seriously ruined our stay at the hotel, and the hotel did not provide any compensation. Non-transparent information about the conditions of check-in and, worst of all, theft in the rooms - so you should think and decide for yourself, are you ready to meet this or not.
All the best.
GGuest UserRoom larger than average (it was a superior) very comfortable bed with double pillow and large and bright bathroom. Excellent cleanliness of the room and common areas. A bit small and sacrificed the breakfast room in a 4 star and for the price paid the lack of a restaurant inside remains an unknown. Bad also the parking for guests it was clear that with a full hotel it could not contain all the cars in relation to the number of rooms. Very bad to discover only at check out that it was paid.
GGuest UserBreakfast was simple but good quality. Some free coffee option would not go amiss though. The hotel room was lovely - an amazingly good quality matress. Some reviews stated it was a little out of the way but it’s literally outside a tram stop and bus stop. The metro is a few mins walk - maybe 5 mins to Bibila station so overall easy to get around. It was a pleasant stay overall.
GGuest UserI stayed at this hotel for one night as a stopover before an early morning flight, and overall it served its purpose quite well.
The Good: The location is brilliant if you need quick access to the airport – super convenient and saved us a lot of stress the next morning. Breakfast starts early, which was a lifesaver for our 6 AM departure. The selection was decent and everything was fresh. Special mention goes to the bathroom amenities – honestly some of the best I've encountered in this price range. The toiletries smelled absolutely amazing, and the quality was genuinely impressive. It's those little touches that can make a difference!
The Not-So-Good:Upon check-in, we were standing right next to a sign clearly stating that every guest receives a complimentary welcome drink. The reception staff didn't offer it or even acknowledge it, which felt a bit odd and disappointing. We didn't want to ask (perhaps we should have), but it would've been nice if they'd simply followed their own policy.
The Rest: Room was clean and comfortable enough – nothing fancy, but perfectly adequate for an airport hotel. No major complaints about cleanliness, noise levels, or facilities.
Bottom Line: Would I stay again? Yes, for the convenience and that lovely shower experience alone! Would I expect them to honor their welcome drink promise next time? Also yes. A solid choice for a practical overnight stay, just don't get your hopes up about the advertised perks.
XXiechenchenIf you plan to take the airport shuttle to the hotel, make sure to contact them in advance to confirm the schedule. Otherwise, you'll be waiting indefinitely at Gate 5 of T1. Also, be aware that the pick-up fees for T1 and T2 are different!
I previously read many reviews complaining about the hotel's front desk staff being incredibly rude, but we didn't experience that this time, which was a relief. At check-out, a lovely front desk employee (short in stature, wearing a tape measure-style bracelet) even helped me print two tax refund forms for free.
The room's hardware and decor are quite new, but there isn't a traditional door lock. The hotel explained that once the door is closed, it cannot be opened from the outside.
The breakfast was pretty good, high quality, but it's typical Western fare.
GGuest UserSeriously, it was absolutely fantastic! To be honest, I genuinely found it excellent. I was here on a business trip, and my stay was incredibly comfortable. Plus, the food was delicious! All in all, truly superb.
Hotel near Ripamonti Corvetto, San Donato Milanese
Price per night fromUS$91
9.5/10
Amazing
GGuest UserI've stayed at this hotel twice now when visiting Milan. They left a welcome back card in my room, and the doorman even recognized me and greeted me warmly. The service here is truly excellent, I love it!
GGuest UserExcellent facilities, everything was very clean, and they offer housekeeping almost every day. There's a restaurant within the hotel with good prices. They also have laundry service, which was excellent for us. We really liked it, the only downside is that it's a bit far from the station, about a 10-minute walk.
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