Hotels With Spa in Anhui, China

Exceeded expectations! It's been 10 years since I last stayed on Huangshan Mountain, and the environment and service have improved incredibly. The hotel service was excellent, and the butler was very thoughtful. The room already had the key card inserted, and the heating was on continuously, making it very warm. The butler would proactively inform us about the day's activities and the sunrise forecast for the next day. The buffet was great value for money; after a day of hiking, treating ourselves to a buffet was absolutely worth it. The evening mini-shows were also a hit with the kids. Remarkably, we asked, just on a whim, if they had any snow play tools, and the staff actually brought out sleds and shovels for us, which was a delightful surprise! We'll definitely stay at Xihai again once the West Sea Grand Canyon reopens.

Every step is a scene, and every place is full of love. Good location, beautiful scenery, complete facilities, and good service! The scenery is five-star, the service is super five-star, and the stay experience is beyond expectations! The front desk check-in is efficient and professional, the room service responds quickly and accurately, the restaurant has a rich variety of dishes, which are not only nutritious and delicious, but also have local characteristics, and the attitude of the service staff is warm and friendly. Weather forecast, chargers and medicated oil, as well as the sunscreen in front of the windshield in the parking lot... The hotel has grasped the details of the service quite well. Thumbs up for the staff and the managers👍

This stay was beyond my expectations! From the warm and professional reception at the front desk to the clean and cozy layout of the guest rooms, every detail makes people feel comfortable. The room is spacious and bright, the bedding is soft and skin-friendly, the bathroom equipment is brand new and fully functional, and even the corners are spotless. The breakfast is rich in variety, with a reasonable combination of Chinese and Western styles, and the hot food tastes fresh, which can fully meet the needs of different tastes. I especially want to praise the staff, whether it is helping to carry luggage or patiently answering surrounding travel guides, the service is considerate and efficient. The location is also great, with convenient transportation, and the surrounding business districts and attractions are close at hand. The price-performance ratio is super high, I will choose here next time I come, highly recommended! The front desk Tingting is very good👍

The location of the hotel is very good, ten minutes drive from the high-speed rail station, located in the local lively street Red Street, convenient for eating and drinking, and the red exhibition hall. The hotel's breakfast is rich in variety, and there are white fungus soup (in the thermos cup) in addition to the welcome fruit. I saw the waiter and knew why I put a thermos cup. I have never encountered such a caring service. It must be said that the gym, there are many equipment, red, not only convenient for fitness at any time, but also very suitable for taking pictures. Parking is free, but there is an elevator on the first floor that is not a parking lot.

A short night The hotel left a very deep impression on me The hotel as a whole looks like it has a strong cultural heritage The hotel facilities are not very new But all aspects are well maintained Especially the service attitude is very good Never humble The lobby assistant manager and Golden Key are very elegant The service is thoughtful Shoulder us with every request Took us to visit the guest room converted from his train compartment It has a strong sense of art I will come again next time I have the chance I will add that the breakfast service is also very good Replenished and closed in time The breakfast variety is also good and quite a lot In short It was very pleasant Thank you hotel service staff The whole service team is very good

Room: I stayed there many years ago. I was upgraded to a room after I checked in. It was very large and the decoration was great. I went there many years later. The hotel was seriously worn out. It was estimated that there was no spare time for maintenance and upgrades due to the large flow of customers. The soft furnishings on the wall were shaking and protruding after I checked in. The bathroom and entrance tiles were broken. I thought the floor was dirty and not cleaned, so I asked the front desk. The cleaning staff came and explained that it was because the tiles were falling off. After mopping twice, it was still the same. I applied for a room change and was told that the next door was worse. But the children were tired and hungry and needed to eat first, so I accepted it. As a result, when I came back to wash at night, the shower head in the shower room could not be fixed at all and fell down. It was broken and could not be used. I hit my foot. Fortunately, it was not serious. I went to the bathtub to wash, but there was no water at all. I was depressed. Finally, I used the shower head to brush my teeth in the shower room without a shower head and a small shower head. I found that there was only an empty shower cap in the box. There was nothing else. I called the front desk again and sent toiletries. This is really a bit speechless. This is the first time I have encountered such a situation when staying in a hotel. What is worth praising is the swimming pool🏊♀️The children like it But the kids and teachers who were in swimming class in the morning didn't care about the kids who were staying there. They splashed around in the water. The breakfast was very rich in variety, including drinks, pastries, etc. It felt much worse than the last time I stayed there. I don't believe that it's a little worse than Sheraton now. I still feel that I was quite satisfied with my first stay in Chuzhou. I was a little disappointed this time.

Extremely satisfied! I went to Hefei for a one-day trip to see a concert, and it also happened to be my birthday. The hotel specially arranged birthday decorations and even thoughtfully delivered a cake at night! The cake was delicious too! When checking out, they even gave us fruit for the road! This whole experience made me feel that even though the hotel has been open for a few years, their soft services are truly excellent! After leaving, I accidentally left some clothes behind, and they proactively contacted SF Express to send them back. This was a really great experience overall.

From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹

This is my second time staying at this hotel. The front desk upgraded my room for me, coincidentally to the same room type I had last time. Any requests I had were promptly met by the front desk. When I returned, with less than 20 minutes left until the latest check-out time, they kindly extended my check-out by half an hour, giving me some extra time to rest. The hotel's location near the pedestrian street and Yintai makes it incredibly convenient for daily life, perfectly suited for those visiting Hefei for a short trip. The male staff member serving the late-night congee was also incredibly thoughtful. I arrived late and he saw I was in a hurry, but he reassured me to take my time and enjoy my meal. Hefei truly felt warm and welcoming.

The hotel is beautiful and the staff are so kind and friendly. They helped me so that everything went very smoothly. Amy was especially kind and helpful. She ensured that I had everything I needed. I will certainly be visiting again