Hotels With Pools in Texas, United States

The Front Desk is only one person in charge , also doing the shuttle picking up, so take 40 minutes waiting in the airport

I asked for a shuttle bus pickup twice or exchanged it on SNS, but it didn't come for two hours. After all, the driver of the holiday inn was worried and called out and sent me. He sent me to the airport properly. I was sorry to make a reservation because there was a shuttle bus service, but the room was clean and the breakfast was good.

Very good hotel with big room and soft beds. Great breakfast. Free shuttle bus to the airport.

Excelente Hotel, servicio excelente, recepcionista bilingüe, la habitación muy cómoda, tiene una pequeña cocineta, refrigerador y microondas. Tiene los servicios de productos de higiene Shampoo, Acondicionador, gel de manos y crema corporal. Cuarto Vestidor, escritorio de trabajo y cómoda para guardar tus artículos personales. En las instalaciones hay alberca, centro de lavado. A cualquier hora en recepción puedes tomar café.

Unreasonable charges! ! ! Originally this was a hotel with no merits. The rooms were clean and comfortable. The key was the location, which was not far from the art museum and the Natural History Museum. There was nothing special about it. Breakfast was average, with fruit but no vegetable salad. But leaving the checkout left me feeling confused and even worse. After breakfast on the first day, the male waiter asked me to sign the bill. I said my room included breakfast, but the waiter said it didn't matter. I just had to sign and the front desk would know. I signed it, it was $52 for two people. The next day, we also chose the buffet for breakfast, and the waitress brought us each a glass of apple juice. I got the bill before I left, put down the order and left. I signed it without even looking at it. Signing an order without looking carefully is a hard lesson! ! ! When I checked out, I found that there was an extra $30, so I asked what the price was. The front desk said it was a breakfast tip on the 5th. I said I was eating from the buffet, but the waiter just poured me two glasses of apple juice without me giving a tip. Is she going to take the initiative to write a $20 tip on the bill? Is this reasonable? I can pay the money, because it’s my fault that I didn’t read the bill and signed it, so I have to acknowledge the bill. But I just want to ask him if this is reasonable? The front desk called the restaurant manager. The manager didn't say it was a tip. He said I chose a set meal and they would charge something else. This is absolutely hilarious! The order typed out to me clearly stated gratuity. I will never go to any Omni Hotel again! Too confusing! Ctrip customer service communicated with them, but they still insisted on their approach.

Good location near the airport, large room, comfortable bed, but very noisy air conditioning. Breakfast sufficient. The shuttle bus goes to the airport every hour and goes to all the terminals. The hotel has an elevator, even if it only has three floors.

I stayed here during a lay over , the hotel is very close to the airport and offers free shuttle to and from the airport which is great. The hotel itself is clean and rooms are fine , my only issue is that the walls are made of paper you can hear everything around you, we couldnt sleep as the neighbour left their TV on all night and on the other side there was crying babies. Normally you cant hear this but it felt like it was in my room. If staying here try to get a room that has no one at either side

The elevator was down and there was no notice until arrival. Had to take stairs to and fro. Room was super muggy and alter mental state homeless hanging and sleeping out front.service was ok. Checking was a process ad I prepaid and they had a balance showing eventhough I prepaid in full. Checking was bad but checkout staff was good and accommodating.

Good location but room slightly dated

I love the customer service they have a very friendly can do attitude staff willing to help. The cleanliness of the hotel is very immaculate. Their housekeepers even take the time to clean and sanitize the elevators. All common areas are always nice and well kept. Breakfast changes frequently as far as the eggs and breakfast meats so you get a very good variety. And I just have to speak on the staff again because they give excellent customer service it could be the middle of the night and you could be in need of a Band-Aid I guarantee they're going to do everything to make sure you're taken care of.