Stayed in room 1024
Pro:
Room clean
Efficient check in and check out
Nice view of mountain and trees
Dish variation were nice, lots of options, i love the kuah bakso so comforting.
Cons:
Unable to set AC
QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service.
At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024.
No information on facility or activities during check in, only informed there’s free photoshoot
Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area.
Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible.
Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.
This hotel looks clean and tidy. Furthermore has good views and location. Good service and facilities. The room clean wide and comfortable bed, the breakfast variety for options and taste the staff friendly and good hospitality.
Very good impression of my first stay at El Hotel Bandung. Was given a room upgrade and appreciate it very much. The room is clean, spacious and has a comfortable queen bed. Bathroom with a tub is also properly maintained. Only hitch was a bulb in the washroom fused but even after reporting the fault at the reception, it was not replaced. Breakfast served at the cafes were plentiful and service was good. Location is also good with many eateries around. Overall, I enjoyed my stay here and will definitely stay at this hotel again on my next visit to Bandung.
The staff was very polite, efficient and helpful. The bathtub is amazing ! It comes along with the bubble bath and bath ball that was provided by the hotel per day❤️ the view at the club lounge at night was breathtaking. Recommended hotel at bandung👍 not forgetting the wide array of breakfast every morning.
This was my fourth visit to the hotel (twice for work events and twice with family), but this time I booked through an app, and unfortunately, we encountered several disappointing issues. Firstly, the app did not provide information that the swimming pool would be closed from 1 PM to 6 AM. Although we were allowed to use the children's pool, it would have been uncomfortable for the kids to swim among people decorating for a party, so we decided against it, much to their disappointment. Secondly, the room was advertised for four guests, but amenities were only provided for two; however, after we informed the staff, the missing items were promptly delivered to our room. Thirdly, the app stated breakfast for four guests, but only two were initially accommodated. Again, we had to complain, and this was quickly rectified. Lastly, the room description on the app mentioned a city view, which our assigned room lacked. Furthermore, we found dead cockroaches and other insects, which were immediately cleaned after we reported them. I usually book two connecting rooms, but this time I wanted to try a different room type, which turned out to be somewhat less satisfying.
Despite these issues, the hotel's facilities are truly outstanding – absolutely fantastic! The breakfast was delicious with a wide variety of choices. The views and photo opportunities are superb, and the staff were very friendly, even helping us take pictures at some of the best spots.
Thank you, GH Universal. I hope the points I've raised can be addressed for future improvements.
My stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.
We booked the hotel without having high expectations and we were extremely well surprised. The location is very good of course. The staff very professional and welcoming. And I think the biggest surprise was the facilities for the kids: all what kids can dream of in a such condensed place: pool, slides, sandboxes, kids club and even a mini zoo. Most of the activities are free of charge and other are at a very reasonable price just to support the staff I think.
Also, we made very nice friends there as many conferences and events are run.
It is a very convenient place to have a break inside the city especially for families with young kids.
The hotel is a bit older but comfortable. The only minor drawback was that the rooms weren't soundproof. I had an issue with the in-room mini-fridge not cooling properly, but the hotel staff were incredibly quick to help resolve it. Kudos to the Savoy hotel staff! The location is fantastic, very close to Braga Street, making it super convenient to find food and plenty of supermarkets.
Feel disapointed when we notices the swimming pools was under maintence until the end of this month. The quality of the wifi was bad. Point plus that since this hotel located inside MM Bekasi mall, so we could find many choices of food stalls, shopping etc.
Great
149 reviews
9.3/10
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9.2/10
Great
HHartosoWe had a fantastic stay at the hotel! Upon check-in, we were pleasantly surprised with a complimentary room upgrade to one of the villas, which came with a private jacuzzi. The villa was spacious, well-maintained, and offered a perfect mix of comfort and luxury. The added bonus of the jacuzzi made our experience even more relaxing and memorable. Truly appreciated the excellent service and thoughtful gesture—highly recommended!
NNurJoCrowne Plaza Bandung definitely exceeds our expectation. From the moment we checked in till the last day the whole team never fail to surprise us.
At the lobby, we were greeted by friendly and helpful concierge and bellboys. They were always attentive to our needs. Was there right after the demonstrations. Can feel security was stepped up.
Checking in, can feel the warm welcome of the front desk team. Never fail to smile.
Room was so spacious and squeaky clean.
Jasmine, the reservations and front desk team even remembered to organise a little surprise for my hubby bdae.
Breakfast is excellent. Was there for five days and menu changes. Food are tasty and coffee came to u...
After checkout, we left behind a bag of caps. Contacted the hotel and within 15minutes made a turn to get it back.Kudos to the room service/front desk/ concierge/security. They were well co-ordinaedr to help us out. Really had a great time
SSeeMay LThe Cordella Hotel in Cirebon offers a luxurious retreat with impeccable service. From the moment you step in, you're greeted with elegance and warmth. The rooms are spacious, well-appointed, and designed for comfort. The hotel's facilities, including the pool and fitness center, provide ample opportunities for relaxation and rejuvenation. Dining options are diverse, catering to various tastes, and the culinary experience is exceptional. Additionally, the hotel's central location makes it convenient for exploring Cirebon's attractions. Overall, the Cordella Hotel exceeds expectations with its attention to detail, excellent amenities, and commitment to guest satisfaction, ensuring a memorable stay.
CChellebration99The best Hotel i ever experienced in Bandung.
Great Breakfast, Great Ambience, Great service. Even my mom in law B.day they provide A cute small surprise cake they made it with love.
The Swimming pool is nice and the deluxe room is quite big that enough for 4 people in 1 room .
I recommend this hotel .
AAidaLizLove the design and ambience of the hotel. Truly modern and exquisite vibes. The beds is comfy. Pillows isn’t the best. They provided some mini bottled snacks which was cute. However the sofa has some visible stains. Love that the vanity mirror is available in the large bathrooms. Breakfast is delicious and pretty good selection. The Hotel is not crowded hence we were able to enjoy peaceful and comfortable breakfast.. Location is great as well. If u love taking photos, very instaworthy.
GGuest UserGreat room and overall environment. We booked the Panda Room, there is ongoing cabby for travel. Attractions can be a bit boring for children older than 7 years old tho, it’s more suitable for younger children. It’s also nice that the area is near main road so we can still buy food outside and don’t have to spend so much on typical overpriced attraction food.
GGuest UserThe location was great as very close to shopping mall. Good location for restaurants . Staffs were friendly and helpful.
Room was clean and air condition worked properly.
I will definitely stay here for my next trip to Cirebon .
GGuest UserWhen i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin
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