Posted on Jun 24, 2024
Guest User
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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Price per night fromPLN 564
Posted on May 31, 2025
Guest User
The room is very standard, the bed is slightly smaller than in China but it is enough for two people. The breakfast is very standard, cost-effective, the price is very good, and parking is convenient. There is also Starbucks.
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Price per night fromPLN 219
Posted on May 27, 2026
Guest User
Amazing place with great spa, lovely grounds and magnificent golf course. Big characterful old house, but not pretentious, and very comfortable. Not a place for mod cons like air conditioning, but the better for it!
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Price per night fromPLN 379
Posted on May 5, 2025
Anonymous UserVery accommodating. Lovely rooms. Location is great as it is near Stratford upon Avon and Warwick so you can spend a day in both. Use of facilities are good. Very happy to recommend this to someone.
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Price per night fromPLN 342
Posted on Nov 28, 2024
Yuan
I came to stay as I needed to attend a meeting in the Birmingham Business Park the next day morning. The B&B was on the edge of the Coleshill. It was an okay stay, and just about okay. I won't be against staying there again, but there is nothing special to lure me back either.
Plus: James ware expecting me when I arrived and showed me the key and the room. He also took my order for the next morning. The room was of decent size. There are lots of lights in the room. The bed was okay. There is on site parking space. The breakfast was ready when I walked down to the dining room.
Minus: At £148 a nigh this was certainly not good value for money. The facility was a bit basic, albeit adequate (tea/coffee/kettle/biscuits and hair dryer). There was one bottle for hair/body wash and there was a small soap in the bathroom. Bathroom is just about of adequate size for one person. The water temperate varied a bit while on show, but workable.
Also my room was on 2nd floor, with narrow steep stairs. It was okay for me as I traveled very light. But it would be tricky for someone with big luggage or mobility restraint.
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Price per night fromPLN 330
Posted on Sep 27, 2024
Guest User
非常不錯,就是地址遠了點,交通不太方便,但老闆很好,比較偏但環境不錯,也是一個不錯的選擇,下次有機會還住
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Price per night fromPLN 171
Posted on Jul 26, 2026|Single
Guest UserI got to the hotel around 5 pm and there was no one at the reception. I went to the restaurant and a young gentleman said he can help me check in. At first he couldn't find my booking as I had done it through TRIPS.COM. He eventually found it I went to my room. The room had AC which worked fine. I had a good night sleep. In the morning I went to the restaurant for my breakfast and asked for vegetarian option. He asked if I would like vegetarian sausage and how many if so. I ordered two and also asked for oat milk which he kindly brought for me. I then went to the counter to get other vegetarian food (mushroom, tomato, baked beans, hash browns) and toast. I had a good breakfast with coffee and orange juice.
There was no credit card blocks and check out was just a drop of the card into a box on my exit.
Will recommend this hotel to anyone. Clean and functional.
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Price per night fromPLN 226
Posted on Feb 20, 2025
manami_co2
I stayed here for 2 days. It takes just over an hour by car from the rental car company near Heathrow Airport. Parking was 5 pounds per day. It was a good location for touring the Cotswolds.
I saw about 4 staff members, and they all welcomed me kindly.
The room was clean and just the right size. The bathroom was clean and nice. There were many outlets, which I think is convenient. Towels and a hair dryer are provided. It seems that you have to ask for housekeeping at the counter in advance. I forgot to ask, and I only asked for towels to be changed later, but they changed them right away.
I think it's better to prepare body soap, shampoo, conditioner, toothbrush set, etc. in advance.
It's very convenient because there is a gas station, restaurants (KFC, Starbucks Coffee, etc.) and a supermarket right next to it.
Thank you for your polite service. I would like to go again if I have the opportunity.
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Price per night fromPLN 144
Posted on Apr 10, 2025
Guest User
Lovely room and bathroom was really nice with walk in shower and bath, under bed lighting which came on when going to the loo in the night which is helpful in strange places. Breakfast included
The balcony was private with amazing views. Took duck and swan food and the ducks and fish came from everywhere lovely to watch Deb
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Price per night fromPLN 353
Posted on Dec 10, 2023
Julian
This hotel is in a beautiful setting, convenient for Rugby and the M1/M6. The grounds and building are beautiful, although there are signs of neglect. We stayed in a suite in the Stables, it was tired, which I knew from the photos online but our bathroom had hair in the bath and clogged in the plughole. The shower didn't run hot and the toilet flush was poor. Breakfast was mediocre at best, lots of hot food had run out with no-one keeping an eye, we had to ask for items to be brought out. The staff were 50/50 - some very pleasant but some disinterested, one of the receptionists didn't even give us directions to our room properly suite. If some money was spent on improving the rooms and building I would have been happy to pay more, it is a real shame is the potential is immense!
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Price per night fromPLN 548