Posted on Jun 24, 2024
Guest User
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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Price per night fromKRW 210,785
Posted on Sep 29, 2024|Standard Room with Double Bed
Guest UserTook myself away for the weekend. the location of this hotel was perfect for me to decide where I could go for the day. There's a lot to do in the area, from bowling with an arcade, soft play for children, and cinema. A good selection of places for food and drinks. The train station isn't too far away and opens up a lot more places. The staff at the hotel are very friendly and helpful. They give recommendations and help direct to whatever you need / want. The staff also on arrival ask I'd you have a preferred floor. Stayed here 3 times. I would definitely recommend and stay again if needed to.
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Price per night fromKRW 73,816
Posted on May 24, 2026|Standard Double Room
Guest UserAn amazing find. Lots of nice walks on your door step, including a riverside walk to Stratford on Avon. Staff are very attentive, spa is very nice. Lovely find on our doorstep! Will be back
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Price per night fromKRW 97,806
Posted on Sep 18, 2025|Classic Twin Room
Anonymous UserThe location and ambiance of this hotel are truly exceptional, and I would highly recommend it. The view was absolutely breathtaking, and the on-site spa with its indoor swimming pool added a wonderful touch of relaxation to the stay.
The only small drawback was that they were unable to provide a toothbrush upon request. Aside from that, everything else exceeded expectations.
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Price per night fromKRW 100,677
Posted on Nov 28, 2024
Yuan
I came to stay as I needed to attend a meeting in the Birmingham Business Park the next day morning. The B&B was on the edge of the Coleshill. It was an okay stay, and just about okay. I won't be against staying there again, but there is nothing special to lure me back either.
Plus: James ware expecting me when I arrived and showed me the key and the room. He also took my order for the next morning. The room was of decent size. There are lots of lights in the room. The bed was okay. There is on site parking space. The breakfast was ready when I walked down to the dining room.
Minus: At £148 a nigh this was certainly not good value for money. The facility was a bit basic, albeit adequate (tea/coffee/kettle/biscuits and hair dryer). There was one bottle for hair/body wash and there was a small soap in the bathroom. Bathroom is just about of adequate size for one person. The water temperate varied a bit while on show, but workable.
Also my room was on 2nd floor, with narrow steep stairs. It was okay for me as I traveled very light. But it would be tricky for someone with big luggage or mobility restraint.
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Price per night fromKRW 106,623
Posted on Aug 19, 2026|Superior Double Room Ensuite
Guest UserEverything we needed and exceeded our expectations. A very peaceful setting to enjoy a special time.
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Price per night fromKRW 70,535
Posted on Mar 7, 2025
Gordon Douglas
very friendly efficient staff, great location and selection of beer
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Price per night fromKRW 160,960
Posted on Jul 26, 2026|Single
Guest UserI got to the hotel around 5 pm and there was no one at the reception. I went to the restaurant and a young gentleman said he can help me check in. At first he couldn't find my booking as I had done it through TRIPS.COM. He eventually found it I went to my room. The room had AC which worked fine. I had a good night sleep. In the morning I went to the restaurant for my breakfast and asked for vegetarian option. He asked if I would like vegetarian sausage and how many if so. I ordered two and also asked for oat milk which he kindly brought for me. I then went to the counter to get other vegetarian food (mushroom, tomato, baked beans, hash browns) and toast. I had a good breakfast with coffee and orange juice.
There was no credit card blocks and check out was just a drop of the card into a box on my exit.
Will recommend this hotel to anyone. Clean and functional.
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Price per night fromKRW 76,071
Posted on Feb 20, 2025
manami_co2
I stayed here for 2 days. It takes just over an hour by car from the rental car company near Heathrow Airport. Parking was 5 pounds per day. It was a good location for touring the Cotswolds.
I saw about 4 staff members, and they all welcomed me kindly.
The room was clean and just the right size. The bathroom was clean and nice. There were many outlets, which I think is convenient. Towels and a hair dryer are provided. It seems that you have to ask for housekeeping at the counter in advance. I forgot to ask, and I only asked for towels to be changed later, but they changed them right away.
I think it's better to prepare body soap, shampoo, conditioner, toothbrush set, etc. in advance.
It's very convenient because there is a gas station, restaurants (KFC, Starbucks Coffee, etc.) and a supermarket right next to it.
Thank you for your polite service. I would like to go again if I have the opportunity.
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Price per night fromKRW 50,851
Posted on Apr 10, 2025
Guest User
Lovely room and bathroom was really nice with walk in shower and bath, under bed lighting which came on when going to the loo in the night which is helpful in strange places. Breakfast included
The balcony was private with amazing views. Took duck and swan food and the ducks and fish came from everywhere lovely to watch Deb
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Price per night fromKRW 130,408