Hotels With WiFi in Hubei, China

I went there because it was ranked first on the luxury list, but the bathroom didn't have a ventilator, the room window was too small, it was stuffy without the air conditioner, and it was very noisy when it was turned on. At 7 o'clock in the morning, there were children shouting, running and playing in the corridor. The sound insulation of the room was too poor, and the door slammed loudly, so I couldn't rest well at all. The breakfast was even more exaggerated. It was said to end at 10:30, but there were almost no dishes, cold dishes, hot dishes and fruits, and they were not replenished. The waiters were busy collecting the meals. In the kitchen, there were people who could make noodles except for the noodle shop, and no one else was there. I could only eat noodles and bread. I have stayed in so many five-star hotels, but this is the first time I have seen this situation. I think I have stayed in many five-star hotels, and I have always been reminded to pick up the dishes and collect the meals at the end point. This is the first time I have encountered a situation where there is nothing to eat. Overall, the service and price do not match. I will not stay there again and I don't recommend it.

This was my first visit to Country Garden Xianning, and I truly felt it's the best hotel in the area. Yet, the official photos make it look quite old and dated, which always led us to travel further to Chibi for hot springs. In actuality, both the hotel's ambiance and the room conditions far exceeded our expectations. The restaurant environment was lovely, and the breakfast was hearty. They really should consider updating their promotional images! We were upgraded to a room with a spacious bay window. We asked a staff member for an extra duvet, and the kids absolutely loved playing on it! The Water World is located just across the road from the hotel, with a convenient shuttle service. While the hot springs remain the main draw, they've also added a wave pool and a bubble pool. The large slide is unfortunately out of commission, but for those not keen on thrilling rides, there's still plenty to enjoy. The wave pool's waves were genuinely some of the largest I've encountered in any hotel-affiliated water park – far surpassing those at a certain family hotel newly opened in Wuhan, which charges double the price! The complimentary use of single and double swim rings is also a thoughtful touch. Finally, I must voice my disappointment regarding the kids' activities. The male staff member in charge showed extremely poor crowd control, leading to an utterly chaotic setup. They seriously need to learn from more competent peers in the industry. For starters, the activity content itself was poorly chosen. Knowing it was a weekend and would be busy, they should have anticipated the crowd and opted for simpler, quicker, and easier-to-manage crafts – something like making a lacquer fan or a TCM sachet, which a group could finish in 5-10 minutes. Instead, they went with the most complicated activity, causing everyone to pile into the room and complain. To top it off, the early start was only announced at the last minute. To make matters worse, they completely disregarded their own rules. Many guests complained that reservations were not honored, and people without reservations were also allowed to join. Even if we overlook the multiple booking groups, the main issue was that anyone who simply ignored the rules could just grab materials and start participating immediately. So, for an activity clearly intended for children, you'd see a family of three: the little boy making two items, his mom making one, and his dad occupying a seat as well. I've been to numerous family hotels where, during off-peak dining hours, they utilize banquet halls for activities, ensuring ample seating for parents to accompany their children at the same table. In situations with limited seating, children typically sit at the activity table while parents use small stools beside them. The priority is always to allow as many children as possible to participate simultaneously, and materials are only distributed to seated kids. I've genuinely never witnessed such disorganization where materials are handed out first, leading to a scramble for seats. What I found most incomprehensible was this: since many parents were waiting, they had their children playing in an adjacent area. One parent controversially took all the toys, preventing other kids from playing, which naturally sparked a heated argument with other parents. The dispute lasted quite a while and escalated. I even had to interject, 'It's getting pretty intense; aren't you going to send someone to de-escalate?' The male staff member simply replied that he was too swamped with people today and wasn't going to get involved. I countered, 'By the time you're free, they might actually be physically fighting!' After a moment's thought, he made a call and summoned another staff member, but offered no guidance or handover. Consequently, the female staff member, completely unaware of the situation, ended up trying to placate a different guest who was complaining about the activity schedule. Meanwhile, the original two parents continued their shouting match for a while longer. 😂 Frankly, if they can't even monitor or control the situation, they are entirely unfit to manage kids' activities. These activities really turned into a major negative point.

My recent experience at this hotel was beyond my expectations!From the moment you step into the lobby, you can feel the enthusiasm and professionalism of the staff, who are willing to help with luggage and patiently introduce the facilities.The room is clean and tidy, the bedding is soft and skin-friendly, the bathroom supplies are of high quality, and the welcome handwritten card is prepared in detail, which is very heartwarming!The location is excellent, surrounded by delicious food and business districts, making it very convenient for travel.The breakfast is rich in variety, with a reasonable mix of Chinese and Western cuisine, and the taste is superb!The overall service is considerate and meticulous, with an exceptional cost-performance ratio. I will definitely choose this place next time and highly recommend it!

The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the hotel is in a prime location, the room cleaning staff is also very kind, the front desk sister Wu Jing is also very enthusiastic, the room price is also very affordable, cost-effective! There is a food court downstairs in the hotel, the transportation is very convenient, and it is less than 1 km away from the ancient city of Jingzhou. I got more than a comfortable and pleasant stay experience, and there are fireworks on earth!

The check in system was such a mess, we booked four rooms individually, but when I checked in, I got a room which had already checked in by my sister. I asked the front office to double check by using my name, but they insisted that they could NOT find my booking under my name. They only identified the booking by checking the booking confirmation number rather than by checking against the spelling of one's full name printed on the ID. The problem was solved in the end after I showed them my sister's room confirmation number, see how it ******, but I was not satifised with such a serious mistake that IHG group could encounter. Quite disappointed although the front office manager did apologize to me afterwards and gave the complimentary breakfast. The room key card could not been placed together with my mobile phone, it was quite wired. I always travel to Beijing and other places, and it was the first time that the room key turned invalid when it stayed close to a mobile phone! Interesting experience!

It was a very pleasant trip to Xiangyang, and the InterContinental Hotel left us with wonderful memories. The hotel has a great location, situated in the southwest corner outside the ancient city, about a 20-minute taxi ride from Xiangyang East Railway Station, making it convenient to reach the ancient city, Gulongzhong, and Tang City. The hotel is designed in a Chinese garden style, with a beautiful courtyard. The rooms are spacious, clean, and tidy, and the attached courtyard is unique. The rooms have a coffee machine with a variety of complimentary capsule coffees, which taste quite good. The breakfast was plentiful, including Xiangyang's specialty—brown sugar potstickers. The heated swimming pool was very clean, and there was also a sauna. From check-in to check-out, the service was impeccable. Special praise goes to Ms. Shi Yixuan at the front desk; she even gave each of us a small gift upon check-out. Next time I visit Xiangyang, I will definitely choose to stay at the InterContinental Xiangyang again.

I absolutely loved the service and amenities at the Shangri-La Wuhan! Both times I requested extra water, a razor, and other items from room service, they responded in about 5 minutes. The room was clean and spacious, and I especially liked the long desk! All the electrical appliances were spotless, clearly designed with safety and cleanliness in mind. For example, the electric kettle's power cord can be neatly rolled into a hidden compartment in its base. The ironing board and iron were also very easy to use. Overall, I appreciate the service and facilities of the well-established Shangri-La brand. There were no strange odors in the room, and the lotion had that familiar citrus scent. This time, the razor handle was actually bamboo, which was a nice touch, and it even came with a small can of shaving foam! The indicator lights in the elevator lobby were very clear, and when an elevator arrived, there was not only a red light but also a bell sound, so you'd never have trouble finding which of the six elevators had arrived. Very user-friendly! Most importantly, the value for money is exceptional! Thumbs up! 👍

We stayed at East Lake Hotel, Tingtao 2#, for three nights in August 2025, it was great, highly recommend ! East Lake Hotel is known for its beautiful scenery, just as expected, the view was absolutely stunning, but what was better than the view was the best customer service. They assigned a staff member, Ms. Yu, to help us. Ms. Yu gave us her WeChat contact information so we can reach out easily. Ms. Yu was professional and courteous, she went above and beyond to make sure our stay was perfect, any concern / issue we had, she handled it quickly, including helping out with the laundry! We stayed at other Five Star hotels in Wuhan, Beijing, and Shanghai, but no other hotel provided this level of service. The front desk was also very helpful. Last but not the least, their breakfast buffet was the best among the 6 hotels we stayed for this trip. My favorite was the porridge made of sweet rice wine and sweet rice dumplings. 我们在2025年8月入住了听涛2#东湖酒店三晚，很棒，强烈推荐！东湖饭店以风景秀丽著称，一如所料，景色绝对惊艳，但比景色更好的是最好的客户服务。他们指派了一名工作人员俞女士来帮助我们。俞女士给了我们她的微信联系方式，以便我们轻松联系。 俞女士很专业，很有礼貌，她竭尽全力确保我们的住宿完美，我们遇到的任何疑虑/问题，她都很快处理了，包括帮忙洗衣服！ 我们住过武汉、北京、上海的其他五星级酒店，但没有其他酒店提供这种水平的服务。前台也非常乐于助人。最后但并非最不重要的一点是，他们的自助早餐是我们这次旅行入住的 6 家酒店中最好的。我最喜欢的是甜米酒熬制的粥.

Came to Wuhan for the New Year's Day holiday and chose this Sheraton in Hankou. We smoothly checked in after taking a taxi directly from Yellow Crane Tower in the evening. The pool temperature was just right, and it wasn't crowded at night, plus you could use the sauna – very comfortable. I went to the gym at 6:30 AM and found a few gentlemen already burning calories on the treadmills and elliptical trainers, full of youthful energy! Check-out was also very convenient, and it was easy to get a taxi right outside. A big shout-out to Manager Jenny, who was incredibly thoughtful with everything from booking and check-in to post-departure follow-up! A delightful two-day trip to Wuhan!

Having meticulously searched for hotels, Changjiang Zhixuan finally proved to be the perfect choice! Upon opening the room door, I was immediately struck by the fresh air and spaciousness of the room. It's likely due to the small private garden, which lent a unique charm to the entire space. For cleanliness-conscious guests like us, every detail – from the bedding to the toilet – was absolutely spotless and impeccably maintained. Furthermore, all the staff were genuinely warm and friendly, always offering service with a smile. Linlin, in particular, stood out with her incredibly thoughtful service. I wholeheartedly recommend this hotel!