Hotels With WiFi in Hubei, China

I went there because it was ranked first on the luxury list, but the bathroom didn't have a ventilator, the room window was too small, it was stuffy without the air conditioner, and it was very noisy when it was turned on. At 7 o'clock in the morning, there were children shouting, running and playing in the corridor. The sound insulation of the room was too poor, and the door slammed loudly, so I couldn't rest well at all. The breakfast was even more exaggerated. It was said to end at 10:30, but there were almost no dishes, cold dishes, hot dishes and fruits, and they were not replenished. The waiters were busy collecting the meals. In the kitchen, there were people who could make noodles except for the noodle shop, and no one else was there. I could only eat noodles and bread. I have stayed in so many five-star hotels, but this is the first time I have seen this situation. I think I have stayed in many five-star hotels, and I have always been reminded to pick up the dishes and collect the meals at the end point. This is the first time I have encountered a situation where there is nothing to eat. Overall, the service and price do not match. I will not stay there again and I don't recommend it.

This was my first visit to Country Garden Xianning, and I truly felt it's the best hotel in the area. Yet, the official photos make it look quite old and dated, which always led us to travel further to Chibi for hot springs. In actuality, both the hotel's ambiance and the room conditions far exceeded our expectations. The restaurant environment was lovely, and the breakfast was hearty. They really should consider updating their promotional images! We were upgraded to a room with a spacious bay window. We asked a staff member for an extra duvet, and the kids absolutely loved playing on it! The Water World is located just across the road from the hotel, with a convenient shuttle service. While the hot springs remain the main draw, they've also added a wave pool and a bubble pool. The large slide is unfortunately out of commission, but for those not keen on thrilling rides, there's still plenty to enjoy. The wave pool's waves were genuinely some of the largest I've encountered in any hotel-affiliated water park – far surpassing those at a certain family hotel newly opened in Wuhan, which charges double the price! The complimentary use of single and double swim rings is also a thoughtful touch. Finally, I must voice my disappointment regarding the kids' activities. The male staff member in charge showed extremely poor crowd control, leading to an utterly chaotic setup. They seriously need to learn from more competent peers in the industry. For starters, the activity content itself was poorly chosen. Knowing it was a weekend and would be busy, they should have anticipated the crowd and opted for simpler, quicker, and easier-to-manage crafts – something like making a lacquer fan or a TCM sachet, which a group could finish in 5-10 minutes. Instead, they went with the most complicated activity, causing everyone to pile into the room and complain. To top it off, the early start was only announced at the last minute. To make matters worse, they completely disregarded their own rules. Many guests complained that reservations were not honored, and people without reservations were also allowed to join. Even if we overlook the multiple booking groups, the main issue was that anyone who simply ignored the rules could just grab materials and start participating immediately. So, for an activity clearly intended for children, you'd see a family of three: the little boy making two items, his mom making one, and his dad occupying a seat as well. I've been to numerous family hotels where, during off-peak dining hours, they utilize banquet halls for activities, ensuring ample seating for parents to accompany their children at the same table. In situations with limited seating, children typically sit at the activity table while parents use small stools beside them. The priority is always to allow as many children as possible to participate simultaneously, and materials are only distributed to seated kids. I've genuinely never witnessed such disorganization where materials are handed out first, leading to a scramble for seats. What I found most incomprehensible was this: since many parents were waiting, they had their children playing in an adjacent area. One parent controversially took all the toys, preventing other kids from playing, which naturally sparked a heated argument with other parents. The dispute lasted quite a while and escalated. I even had to interject, 'It's getting pretty intense; aren't you going to send someone to de-escalate?' The male staff member simply replied that he was too swamped with people today and wasn't going to get involved. I countered, 'By the time you're free, they might actually be physically fighting!' After a moment's thought, he made a call and summoned another staff member, but offered no guidance or handover. Consequently, the female staff member, completely unaware of the situation, ended up trying to placate a different guest who was complaining about the activity schedule. Meanwhile, the original two parents continued their shouting match for a while longer. 😂 Frankly, if they can't even monitor or control the situation, they are entirely unfit to manage kids' activities. These activities really turned into a major negative point.

Service: Due to our reasons, the reservation was wrong, and the front desk helped us change the room. Thank you very much to the front desk lady! Later, my glasses fell off while eating breakfast, and the front desk also helped us put them away. Thank you. Room: The room was clean and tidy without any odor. There was a Gree air purifier and two snacks were given. Hot spring: It was too hot during the day, so we swam and played for a while before taking a hot spring bath. It was very comfortable. Breakfast: As shown in the picture, there are many varieties of breakfast and it is delicious.

Our family traveled and stayed at R&F Wanda Realm Hotel in Jingzhou. The hotel is not far from the ancient city and is convenient for sightseeing. Miss Zhao, who received us at the front desk, was very enthusiastic. Seeing that we had a lot of luggage (there was also a wheelchair, and my 90-year-old mother was accompanying us), she asked the concierge to help deliver the luggage to the room. Thank you! The double room we booked only had 2 breakfasts, so we asked Miss Zhao to help give one to the elderly. Miss Zhao helped apply for it quickly. Thank you Miss Zhao! The hotel room was clean and hygienic, with complete facilities and good service. Great! Recommend this hotel!

The check in system was such a mess, we booked four rooms individually, but when I checked in, I got a room which had already checked in by my sister. I asked the front office to double check by using my name, but they insisted that they could NOT find my booking under my name. They only identified the booking by checking the booking confirmation number rather than by checking against the spelling of one's full name printed on the ID. The problem was solved in the end after I showed them my sister's room confirmation number, see how it ******, but I was not satifised with such a serious mistake that IHG group could encounter. Quite disappointed although the front office manager did apologize to me afterwards and gave the complimentary breakfast. The room key card could not been placed together with my mobile phone, it was quite wired. I always travel to Beijing and other places, and it was the first time that the room key turned invalid when it stayed close to a mobile phone! Interesting experience!

I always like staying at InterContinental hotels, and this time I was not disappointed. Before I checked in, the housekeeper Vicky took the initiative to contact me and also pushed the recommended documents for local food, drink and entertainment. During the stay, the service team was very professional and skilled, full of small details, and I was surprised and moved~ The hotel also has a very amazing buffet dinner to choose from, and the overall stay experience is very satisfactory. In the future, I will still choose ”InterContinental” first.

On our first day, we arrived at the hotel just as a wedding procession was taking place. Our taxi driver dropped us off early, so we had to carry our luggage ourselves and check in at the front desk. It certainly didn't feel like a five-star hotel's concierge service. Luckily, we encountered a concierge when we were leaving, otherwise, this stay would have been a huge disappointment. The twin room we got didn't have the small table and chairs by the window as shown in the promotional pictures. With two of us staying, only one person had a chair, leaving the other to either sit on the bed or stand. The bathroom faucet was an old-fashioned rotating type, and adjusting the hot and cold water in the shower was incredibly inconvenient – anyone who's used it would know. It feels like the hotel's facilities could really use an upgrade. Upon checking in, there were only two bottles of water in the room, and on one of the days, the tea bags weren't restocked. Was this an oversight by the staff or intentional? The welcome amenity was mooncakes, but I honestly would have preferred welcome fruit.

We stayed at East Lake Hotel, Tingtao 2#, for three nights in August 2025, it was great, highly recommend ! East Lake Hotel is known for its beautiful scenery, just as expected, the view was absolutely stunning, but what was better than the view was the best customer service. They assigned a staff member, Ms. Yu, to help us. Ms. Yu gave us her WeChat contact information so we can reach out easily. Ms. Yu was professional and courteous, she went above and beyond to make sure our stay was perfect, any concern / issue we had, she handled it quickly, including helping out with the laundry! We stayed at other Five Star hotels in Wuhan, Beijing, and Shanghai, but no other hotel provided this level of service. The front desk was also very helpful. Last but not the least, their breakfast buffet was the best among the 6 hotels we stayed for this trip. My favorite was the porridge made of sweet rice wine and sweet rice dumplings. 我们在2025年8月入住了听涛2#东湖酒店三晚，很棒，强烈推荐！东湖饭店以风景秀丽著称，一如所料，景色绝对惊艳，但比景色更好的是最好的客户服务。他们指派了一名工作人员俞女士来帮助我们。俞女士给了我们她的微信联系方式，以便我们轻松联系。 俞女士很专业，很有礼貌，她竭尽全力确保我们的住宿完美，我们遇到的任何疑虑/问题，她都很快处理了，包括帮忙洗衣服！ 我们住过武汉、北京、上海的其他五星级酒店，但没有其他酒店提供这种水平的服务。前台也非常乐于助人。最后但并非最不重要的一点是，他们的自助早餐是我们这次旅行入住的 6 家酒店中最好的。我最喜欢的是甜米酒熬制的粥.

This 5-star hotel really lives up to its reputation online. Right next to the check-in counter, they offer two kinds of complimentary hot beverages, which is a nice touch. The rooms are spacious and bright, and everything is spotlessly clean. The service was excellent; they really tried their best to accommodate our requests. Breakfast was fantastic, with a wide variety of options, including local Wuhan specialties like hot dry noodles and Mian Wo, as well as Japanese sushi and Shaanxi Roujiamo, all of which were delicious. They even had both hot and cold low-fat milk. The mattress in the room was incredibly comfortable. However, there are a few minor details that could be improved. For example, the toilet in the bathroom didn't have a bidet or disposable seat covers, and the room also lacked an eco-friendly hotel tote bag.

The Changjiang Holiday Inn Express I chose this time truly impressed me right from check-in. It's more than just a room; it's a cozy haven for any traveler! The reality far exceeded my expectations, with every single detail radiating a homely warmth and sophistication. The facilities are comprehensive, and the spotlessly clean environment was incredibly reassuring. They even have a dedicated work area and their own parking. Nights were wonderfully quiet, and I slept like a baby; those pillows felt magical, ensuring I slept soundly straight through till morning. Linlin at the front desk was super nice – she promptly resolved any questions I had, always with a warm and attentive demeanor. This will definitely be my top pick for my next trip!