O Hotel

O Hotel Reviews

O Hotel

Hong Kong Association Building, No. 123 Min'an Middle Road, Xiaolan Town, Zhongshan, Guangdong, ChinaSee Hotel Details
O Hotel
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Reviews from Real Guests

8.4/10
819 reviews
Verified reviews
Location8.4
Amenities8.3
Service8.5
Cleanliness8.5
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All reviews(819)
Positive reviews(767)
Reviews with photos/video(173)
Classy environment(57)
Convenient parking(41)
Perfect for business trips(22)
Convenient for shopping(18)
Amazing natural light(7)
Stayed multiple times(5)
Great lift(3)
Negative reviews(52)
ZSHUMEN
4K Twin Movie Room [Ultra HD Projection + Nut Projector + IQIYI Membership]
Date of stay: Sep 2024
Family
39 reviews
7.0/10
Posted on Nov 1, 2024
A Cinematic Experience: The Zhongshan O Hotel's 4K Cinema Room From the moment I stepped into the Zhongshan Hotel's 4K Cinema Room, I knew I was in for a unique and immersive experience. The room was designed with comfort and luxury in mind, featuring plush seating, state-of-the-art sound systems, and a massive 4K screen that made every movie feel like an event. The attention to detail in the room was evident from the moment I walked in. The lighting was dimmed just right to create a cinematic atmosphere, and the seats were perfectly positioned to ensure that every angle of the screen was visible. The sound system was top-notch, providing a surround sound experience that made every explosion and whisper feel like they were happening right in front of me. But what really set this cinema room apart was the 4K screen. The clarity and detail of the images were breathtaking, making every scene pop with vibrant colors and sharp details. Whether it was a sweeping landscape or a close-up of an actor's face, every frame was a work of art. The Zhongshan Hotel's 4K Cinema Room is not just a place to watch movies; it's an experience that transports you into the heart of the story. Whether you're a movie buff or just looking for a unique way to spend an evening, this cinema room is a must-visit for anyone staying at the Zhongshan Hotel.
Response from Property: 尊敬的貴賓,感謝您的大駕光臨,如果在服務方面讓您不滿的話實在是抱歉,我們定會加強員工培訓增強服務意思,還望您給我們一個致歉的機會,望您下次光臨,祝您生活愉快
Guest User
Cozy Queen Room
Date of stay: Aug 2025
Business traveller
69 reviews
10/10
Outstanding
Posted on Sep 30, 2025
Neat and clean room with cooperative staff
Response from Property: 喜歡三分熟的牛排,七分甜的奶茶,和十分滿意的你
_WeChat509296****
Cozy Queen Room
Date of stay: Jul 2025
Couple
2 reviews
7.7/10
Good
Posted on Aug 7, 2025
What should I say? Everything is good. Why give this review? I didn't pay attention at noon on August 4th, but I was chatting and playing games with my partner. There was a cleaning lady. She came to knock on the door. I didn't hear clearly. I heard her and said, "Wait a minute, I'll be right there." When I walked over, the cleaning lady had already opened the door with the master card. What I want to say is that the security measures are not good and the cleaning lady's training is not good. After seeing me, she said, "She thought there was no one in our room." Damn, there was no one in our room. No, there was no one. We went out and I didn't ask you to clean. You just let the aunt use the master card. Isn't it too much? Why did you open the door with the master card when no one was there? And then on the 5th floor, don't stay in row 517 when you stay in this hotel, because when you open the window, you will find a corridor. People like me who don't have the mind to check whether the windows are closed tightly when staying in a hotel, I dare not think about it if something happens.
Original TextTranslated by Google
Response from Property: We are very sorry for the bad experience we brought you. The aunt knocked and asked three times, but maybe because she didn't hear your voice, she mistakenly thought that there was no one in the room, so she came in to clean. It was really our fault. We sincerely apologize to you again. We have punished and educated the relevant employees. We hope to give you a better experience next time.
_WeChat256716****
Cozy Queen Room
Date of stay: Jul 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Aug 3, 2025
Advanced facilities and equipment, beautiful and comfortable environment, great experience
Original TextTranslated by Google
Response from Property: Your affirmation is the most precious gift of Yuanzhou. It is great to have you.
M472913****
Cozy Queen Room
Date of stay: Sep 2024
Business traveller
2 reviews
1.0/10
Posted on Oct 27, 2024
Facilities: Dilapidated Hygiene: General Environment: Poor Service: Very bad, I have never stayed in such a bad hotel. It is better to call it a guesthouse than a hotel. First, the environment is too bad. There is a peculiar smell coming out of the toilet as soon as you enter the door. The overall housing environment is too depressing. Second, the service awareness is too poor. I asked the customer service to check out but they didn't give me a refund. I waited for nearly half an hour to negotiate a room change. The handling method was not good and not humane. If there were no hotels nearby, I would not book it. There will be no next time
Original TextTranslated by Google
Response from Property: Dear guests, we are deeply sorry that we failed to bring you a satisfactory stay experience. We attach great importance to your valuable opinions. We have completely renovated the toilet to prevent the occurrence of odors. We have also re-trained our employees and will work hard to improve our services and improve our shortcomings. So we are looking forward to your next stay. We believe that we will be able to give you a better experience. I wish you a happy life and a good mood every day!
M414351****
Cozy 2-bed Room
Date of stay: Aug 2024
Business traveller
1 reviews
1.0/10
Posted on Sep 23, 2024
Too bad, this hotel is a black-hearted business. I said I would check out first and pick up my luggage later, but when I went to pick up my luggage, they charged me one day's room fee; the air conditioner didn't cool
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! Your valuable opinions are very important to us. There was a misunderstanding when the customer service staff was communicating with you, which led to this. We apologize to you again and ask you to give us a chance to correct it. We will definitely provide the best service! I wish you a happy life!
Fengqiuliren
Cozy Queen Room
Date of stay: Jan 2025
Business traveller
7 reviews
2.0/10
Posted on Feb 10, 2025
There was a foul smell when I first entered the room. The environment was very bad, very unhygienic and unclean.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, your reservation of our Huixiang King Room is very cost-effective, only a few dozen yuan. It is opposite to Daxin Plaza and next to Sakurali. It is super convenient for dining, shopping, watching movies and traveling. The hotel also has a large parking lot and laundry room. The room supplies are changed for each guest, and the washing supplies are disposable, so it is very safe to use. At the same time, the hotel also has many newly renovated high-end room types. It is recommended that you come and experience it next time. I wish you a happy life!
_WeChat9302****
Cozy Queen Room
Date of stay: Jun 2024
Couple
28 reviews
7.5/10
Posted on Jul 29, 2024
This intelligent form is quite good, but it clearly said that it would open in 2023, but it turned out to be an old hotel with a new name, which made me feel a little cheated.
Original TextTranslated by Google
Response from Property: Hello, I am very sorry that I cannot give you a satisfactory experience. If you have high requirements for decoration and hardware, you can take a look at our parent-child rooms and business suites. If you are not satisfied within 15 minutes of check-in and have not used the room, you can discuss a refund with our store.
Anonymous User
Cozy Queen Room
Date of stay: Jun 2024
Travelling with friends
3 reviews
2.0/10
Posted on Jul 15, 2024
The air conditioner is not cooling and it is very hot. The room environment is average. Not recommended. The merchant knew that the air conditioner was not cooling enough and had prepared fans, but the experience was very poor.
Original TextTranslated by Google
Response from Property: We are really sorry to receive your complaint. Our air conditioners are regularly inspected and repaired. Generally, the room temperature can be lowered in ten minutes by setting the air conditioner to 23 degrees and the third gear. If there is a problem with the air conditioner, you can contact us at any time to solve it for you. We can change the room for you if necessary. After receiving your complaint, we immediately added a sprinkler system on the roof to cool it down. I hope you can give us a chance to correct it. I would like to say "sorry" to you again here. I wish you a happy life and a smile on your face.
shellyho030
Cozy Queen Room
Date of stay: Nov 2024
Booked for others
1 reviews
3.2/10
Posted on Dec 29, 2024
Rubbish, the TV doesn't turn on, someone needs to help scan the ID before you can check in (there is only a self-service machine), the self-service machine does not support Hong Kong and Macau IDs, you have to pay a deposit, and the money is not refunded immediately after check-out. You have to wait for the back-end staff to process it manually. I waited for more than 10 minutes. The efficiency is very slow and it's a waste of time
Original TextTranslated by Google
Response from Property: My dear God, the TV can be used normally. If you don't understand, you can call our staff. Hong Kong and Macau ID cards can also be photographed and uploaded for use. The deposit will be returned to you immediately after checking the room. I am really sorry to have kept you waiting for so long! I wish you a happy life!
M372856****
Cozy 2-bed Room
Date of stay: May 2024
Business traveller
4 reviews
10/10
Outstanding
Posted on Jun 11, 2024
As someone who travels frequently, location is very important to me. This store is located in a central area, which is very convenient for eating, drinking and having fun. There is free parking, the robot delivery is very convenient, the Internet speed is very fast, the bedding is relatively new, and it is very comfortable to sleep in. You can check in by yourself in the lobby. The customer service is very timely and helped me delay the check-out time a little bit, which is very user-friendly.
Original TextTranslated by Google
Response from Property: I will no longer ask for gifts🙊😬 because your praise is the best gift God has given me ۹(⍥)😍💓🥰
M532289****
Cozy Queen Room
Date of stay: Mar 2024
Travelling with friends
4 reviews
10/10
Outstanding
Posted on May 4, 2024
The bedding was brand new, very clean and tidy, with no hair on it. The hygiene was really good. The glass in the bathroom was bright and shiny, without any watermarks. It seemed that the hotel staff had cleaned it carefully. In terms of service, safety and cleanliness, it is really suitable for travelers!
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Response from Property: 🥳Seeing your praise, even the gravity of the earth can't stop me from taking off and expressing my mood💞💞🌈. We strictly clean, provide self-service check-in, free parking, and strive to provide you with perfect service. Come again next time! ~~
M456214****
Hand In Hand Movie Room [2 Rocking Lazy Sofas + Tencent VIP]
Date of stay: Sep 2024
Other
2 reviews
2.0/10
Posted on Oct 24, 2024
I booked a round bed room, but when I got to the hotel, they said they didn't have it, and asked me to wait. I changed to a couple's double bed room in front of the service staff and paid for it, but it was still not available. They asked me to book it through the machine, which was not only more expensive, but I spent 99 yuan to book a room with a rocking chair and 2 chairs, but the room I was given was the worst room in the hotel at 68 yuan per hour. The whole day room only costs 94 yuan, but I spent a few yuan more than the whole day room.
Original TextTranslated by Google
Response from Property: My dear guest, is there any misunderstanding here? I am really sorry to bring you a bad experience. Please give us a chance to apologize. Please contact us in advance next time. I am really sorry. I wish you a happy life.
Anonymous User
Private Movie Room [4K HD Projection]
Date of stay: Sep 2024
Couple
3 reviews
1.0/10
Posted on Oct 19, 2024
Very bad hotel, there was karaoke next door at 1am, no need to sleep, it was completely photogenic, the toilet was smelly, it smelled bad, woke me up in the middle of the night, I wanted to give up for the price, but it's really not worth it
Original TextTranslated by Google
Response from Property: My honorable God, thank you for choosing our hotel among so many hotels. This is fate. If you have any problems during your stay, you can ask us to help you solve them. There will be no noise in the foot bath downstairs after the statutory time. If there is any noise, please notify us to deal with it as soon as possible. The room you booked is a movie room, and the screen is super large, so it's really great to watch movies! Please give us a chance to apologize. Next time you come, please contact us in advance to arrange a room you are satisfied with. I wish you a happy life!
1882538****
Cozy Queen Room
Date of stay: Sep 2024
Business traveller
4 reviews
3.5/10
Posted on Oct 9, 2024
This is my nth time staying here on a business trip. Not to mention the poor sound insulation, those who live on the 5th floor should be careful in the future. The KTV on the 3rd or 4th floor downstairs will not be quiet at 3 am. The customer service can't handle it. There is only 110
Original TextTranslated by Google
Response from Property: Dear God, I am really sorry for giving you a bad experience. If you have any questions during your stay, you can communicate with us to solve them. The foot bath KTV on the 3rd floor came to solve the problem after you called the police. Now they dare not make noise at 11 o'clock every day. Thank you very much. Please come to witness it again next time. Please give us a chance to apologize. Next time you come, please contact our hotel in advance to arrange a room you are satisfied with. I wish you a happy life!