Shenzhoujie International Hotel

Shenzhoujie International Hotel Reviews

Shenzhoujie International Hotel

About 50 meters west of the intersection of Camel Peak Road and Weiyang Road, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
Shenzhoujie International Hotel
Shenzhoujie International HotelShenzhoujie International HotelShenzhoujie International Hotel
Check available rooms for your travel dates
We Price Match
1 night

Shenzhoujie International Hotel Guest Reviews

4.5/5
Good
499 reviews
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(499)
Positive reviews(484)
Reviews with photos/video(163)
Convenient location(154)
Close to scenic area(76)
Friendly front desk staff(52)
Well decorated(16)
Would stay again(15)
Perfect for business trips(9)
Has rooms for families(7)
Many dining options(5)
Negative reviews(15)
Anonymous User
Discount Twin Room
Stayed in Oct 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Nov 16, 2024
Room is huge and clean. Location is superb, 5 mins walk from the Wulingyuan north gate. And just around the corner, there are restaurants lined up and a night market which serves a variety of food! Purchased attractions tickets from the staff, she is very friendly in explaining on the tickets and assisted with the sales. Took a DiDi from ZZJXi Railway, it cost CNY 42. Buses are available too, transportation is convenient in ZJJ.
Response from Property: Dear friends: Thank you very much for choosing our hotel and leaving such a detailed and good review! All our staff are honored to be recognized by you. We are very pleased to learn that you are satisfied with the space and cleanliness of the room, which is the standard we have been working hard to maintain. The hotel's superior geographical location, close to the north gate of Wulingyuan, and rich surrounding restaurants also provide convenience for your travel and life. The front desk staff can enthusiastically answer your questions about attraction tickets and assist in purchasing, which is also part of our service. The transportation information you mentioned is of great reference value to subsequent guests. Zhangjiajie has convenient transportation, whether it is taking a taxi or a bus, it allows everyone to easily get to various places. We will also continue to optimize our services and look forward to your next visit to bring you a more perfect stay experience. Thank you again for your support!
Guest User
Queen Room
Stayed in Oct 2024
Couples
2 reviews
4.2/5
Very Good
Posted on Nov 11, 2024
The location is near wulingyuan gate. The room was clean and cost effective.👍
Response from Property: 親愛的朋友：太感謝您的點贊和好評啦！能得到您對酒店位置、房間衞生及性價比的認可，我們特別開心。靠近武陵源門，就是希望能讓您出遊更便捷，節省時間好好享受旅程。為了讓您住得舒心，客房團隊在衞生清潔上可花了不少心思。性價比一直是我們努力保持的優勢，希望在提供優質服務的同時，也不給您的錢包增添負擔。我們會繼續保持，期待您下次入住，再次為您帶來滿意又舒適的住宿體驗！
Ervita
Mountain-view Double Room
Stayed in Sep 2024
Couples
7 reviews
3.7/5
Posted on Oct 30, 2024
Near wulingyuan east gate, free breakfast but not so good, room spacious
Response from Property: Dear customer,Thank you for your review of our hotel. We are deeply honored, your satisfaction is our driving force. We will listen to your suggestions and work hard to improve our services. We look forward to seeing you again and sharing more memories. I wish you a happy trip in Ctrip and all well.
chinita
Discount Twin Room
Stayed in Aug 2024
Travel with friends
6 reviews
4.0/5
Very Good
Posted on Sep 20, 2024
Not available for this time
Response from Property: Dear friend: Your satisfaction is our unremitting pursuit. We will continue to serve you attentively and look forward to your staying at our hotel again. I wish you all the best!
Guest User
Special Queen Room
Stayed in Dec 2024
Couples
7 reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
The hotel is OK, it is convenient to eat around, very close to the East Gate, the hotel front desk is also very friendly and gave a can of tea, thank you very much, happy new year 🎉
Original TextTranslated by Google
Response from Property: 親愛的朋友：非常感謝您對我們酒店的好評與認可！能讓您擁有舒適便捷的入住體驗，是我們全體員工最大的榮幸。得知酒店周邊的餐飲便利性和靠近東門的優越位置為您的出行增添了便利，前台的熱情服務和贈送的茶禮也讓您感到滿意，我們由衷地開心。這一罐茶，承載着我們滿滿的心意，希望能為您的旅途增添一份温暖與愜意。在這個充滿希望的蛇年，我們將繼續秉持用心服務的理念，不斷提升酒店品質，致力於為每一位像您這樣的貴客打造更温馨、舒適的居住環境。再次感謝您的支持與信任，也祝您在新的一年裡闔家歡樂、萬事如意、幸福安康！期待未來能與您再次相遇，願您往後的每一次出行都平安順遂！！
Guest User
Queen Room
Stayed in Dec 2024
Family
2 reviews
4.0/5
Very Good
Posted on Jan 22, 2025
The hotel's location and service are good, and they also provide breakfast, although there are not many varieties. The only problem is that the hygiene details are not very good. There are hairs in the room and bath towels, and the toothbrush I brought was thrown away by the cleaning lady, who probably thought it was a disposable toothbrush from the hotel.
Original TextTranslated by Google
Response from Property: 親愛的朋友：非常感謝您給出的四星評價以及對酒店位置和服務的認可，能讓您滿意這兩方面，我們很欣慰。但對於衞生細節和誤扔牙刷的問題，我們真誠向您道歉，這嚴重違背了我們的服務標準。頭髮殘留在浴巾上，這是我們清潔流程的漏洞，我們會立即加強對保潔人員的培訓，優化檢查機制，確保此類情況不再發生。誤扔牙刷給您帶來不便，實在抱歉，我們會要求員工在清理時更加仔細區分，避免類似失誤。早餐品種我們也會進一步豐富，為您帶來更多選擇。您的反饋是我們改進的關鍵，後續我們會全力整改提升，期待您再次光臨，屆時一定讓您看到我們的改變，享受更優質、更貼心的住宿體驗，再次感謝您的支持與理解！
Guest User
Discount Twin Room
Stayed in Dec 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
Close to the East Gate, very convenient, there are many restaurants around, rich breakfast
Original TextTranslated by Google
Response from Property: 親愛的朋友：感謝您的認可！酒店臨近東門，周邊美食雲集，能給您帶來便捷出行和多樣用餐選擇，我們特別開心。早餐是一天的能量源，力求菜品豐富些。這些小細節能被您關注並肯定，是我們的榮幸。新的一年，祝您和家人身體健康、工作順利、闔家幸福！期待您再次下榻，我們會一如既往，用優質服務迎接您，願您每次入住都有美好體驗！！
QQQQQQQQ27
Family Friendly Room - Mountain-View
Stayed in Dec 2024
Family
22 reviews
3.5/5
Posted on Feb 7, 2025
The location is really great. It's only a three or four minute walk from the East Gate. So if you want to go to Wulingyuan the next day and don't mind the quality of accommodation, you can really book here. It might be a little noisy on the street side. There are some food nearby, so it's quite convenient. Many tour groups stay here. The breakfast is really a bit too outrageous... It feels like only eggs are edible... Facilities: The facilities are relatively old and there are not many facilities to speak of, but for a family outing, it is actually very cheap at an average of less than 100 yuan a day! Hygiene: Hygiene is average... not too clean... Service: The service attitude is quite good~
Original TextTranslated by Google
Guest User
Special Queen Room
Stayed in Nov 2024
Couples
2 reviews
4.5/5
Great
Posted on Dec 15, 2024
The hotel is in a very good location, 5 minutes away from the East Gate, very very close! There are all kinds of food at the door, which is really convenient! The hotel facilities are OK, the kind of renovation, but the hotel picks up tour groups, it is noisy, but the soundproofing is OK! I really recommend it!
Original TextTranslated by Google
Response from Property: 親愛的朋友：太感謝您的推薦啦！酒店緊鄰東門，周邊美食眾多，能為您的出行和用餐帶來便利，我們特別開心。設施翻新也是為了給您更好的體驗，關於團隊接待較多產生噪音的問題，實在抱歉，我們會優化團隊接待流程，加強管理，儘量減少對其他客人的影響。隔音效果能讓您滿意，我們也很欣慰。您的認可給了我們前進的動力，期待您再次入住，下次一定會給您更安靜舒適的環境，祝您生活愉快，萬事順遂！
Guest User
Discount Twin Room
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
This hotel exceeded my expectations. The room was clean and tidy, the service attitude was very good and considerate, the location was very convenient, the beautiful scenery of the scenic area made me intoxicated, and it was a perfect stay experience! I will come again next time.
Original TextTranslated by Google
Response from Property: 親愛的朋友：收到您的好評，我們滿心歡喜！能超出您的期待，為您帶來完美入住體驗，是我們一直努力的目標。乾淨整潔的房間、貼心的服務，還有優越的地理位置，都是我們精心籌備的誠意。景區的美景令人陶醉，而您的認可更是讓我們如沐春風。您的下次光臨是我們最期待的事，下次入住，我們還會準備更多驚喜，無論是特色服務還是貼心小物，定不負您的信任，願您生活順心，萬事勝意！
Guest User
Discount Twin Room
Stayed in Nov 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
Shenzhoujie Hotel has great service, cleanliness, and complete facilities. The hotel is very close to the National Forest Park. The front desk girl is also very enthusiastic. The hotel is cost-effective! The experience is comfortable and pleasant, and I am very satisfied with my stay. Thumbs up 👍!
Original TextTranslated by Google
Response from Property: 親愛的朋友：看到您的好評，我們心裏滿是歡喜與感動，太感謝您對神州界酒店的認可啦！酒店的全體員工一直努力在服務、衞生、設施等各方面做到盡善盡美，能得到您的誇讚，就是對我們最大的肯定。前台的工作人員能熱情接待您，為您提供幫助，也是我們服務理念的體現。酒店靠近國家森林公園，方便您出遊賞景，這也是我們的優勢所在。我們會繼續保持高性價比，持續優化服務，提升設施品質。要是您之後還有出行計劃，不管何時，神州界酒店都熱烈歡迎您再次入住，一定給您帶來更舒適愉悦的體驗！
Guest User
Discount Twin Room
Stayed in Nov 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
I am very grateful for the boss's service. The environment is very good. The boss is very considerate and patiently introduced the tour routes to me, which avoided a lot of unnecessary expenses. It was a very happy stay. I will continue to stay here next time I come to Zhangjiajie. Five-star praise!
Original TextTranslated by Google
Response from Property: 親愛的朋友：您的讚譽如冬雪純凈，滋潤了我們的心靈。我們願像暖爐，驅散您的寒意；如熱茶，温暖您的身心。期待再次為您營造詩意的棲息之所。祝親生活愉快！！
Guest User
Discount Twin Room
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is in very good condition, clean and tidy, the service is very thoughtful and enthusiastic! The scenic area is also very beautiful. It is worth the trip. I will stay here again next time I have the opportunity to come here (≖‿≖)✧
Original TextTranslated by Google
Response from Property: 親愛的朋友：您的稱讚！我們會繼續努力，提升服務品質，讓您的每一次入住都留下美好的回憶，期待再次與您相見！祝親生活愉快，萬事如意 ！
Guest User
Discount Twin Room
Stayed in Nov 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is well-equipped, clean and hygienic. The environment is nice. The owner is very nice. He also recommended local food to us and gave us a lot of tips. The service is very thoughtful. I highly recommend it! Go, go, go!
Original TextTranslated by Google
Response from Property: 親愛的朋友：看到您的滿分推薦，我們內心滿是感動與自豪！酒店一直致力於為客人打造乾淨舒適的環境，設施定期維護與清潔，就是希望您能住得安心。能得到您對服務的肯定，我們特別開心。推薦當地美食、提供遊玩攻略，都是我們希望為您的旅程增添更多樂趣的小心思。您的滿意就是對我們最大的鼓勵，這讓我們堅信所有的努力都意義非凡。未來，我們會繼續保持，不斷提升服務質量，挖掘更多當地特色，為您帶來更豐富的體驗。期待您再次光臨，無論何時，我們都將以最誠摯的服務迎接您，願您生活常樂，萬事皆順，也期待您再次下榻時，我們能給您更多的驚喜！
Zhao J.
Family Friendly Room - Mountain-View
Stayed in Nov 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel service is very friendly and free breakfast is provided. Although there are not many choices, it is enough for daily breakfast. The hotel is in a very good location, only four or five minutes walk from the landmark gate. There are many restaurants in front of the hotel. I have eaten in three of them and they are all good. The appearance of the hotel is a bit old, but the interior decoration is very new and the bed is very comfortable. It would be better if there were some racks for clothes in the bathroom. The following are some photos of the night market and forest park near the hotel.
Original TextTranslated by Google
Response from Property: Dear friend: Thank you very much for your detailed and sincere evaluation! We are deeply honored by your recognition. Enthusiasm for service is the principle we have always adhered to. We are also very pleased that the free breakfast can meet your daily needs. The hotel's superior geographical location and numerous restaurants around it can add a lot of convenience and delicious experience to your journey. We have noted your mention of the difference between the hotel's exterior and interior, as well as the lack of clothing racks in the bathroom. As for the exterior, we will consider renovating and maintaining it at an appropriate time, and we will also arrange to add shelves to the bathroom as soon as possible to further enhance your stay experience. The photos you shared are amazing, allowing more people to feel the charm of the fireworks and forest park around the hotel. We look forward to seeing you again. We will definitely welcome you in a better state, with more considerate service and more complete facilities to create a comfortable and unforgettable stay for you! !