Fairyland Resort Hotel

Fairyland Resort Hotel Reviews

Fairyland Resort Hotel

Building 1, Baoli Shunfeng Beiluo Mijing, Beiluo Bay Avenue, Zhapo Town, Hailing Island, Jiangcheng District, Yangjiang, Guangdong, ChinaSee Hotel Details
Fairyland Resort Hotel
Fairyland Resort HotelFairyland Resort HotelFairyland Resort Hotel
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Reviews from Real Guests

8.3/10
3941 reviews
Verified reviews
Location8.5
Amenities8.1
Service8.2
Cleanliness8.3
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All reviews(3941)
Positive reviews(3527)
Reviews with photos/video(1402)
Clean pool(657)
Great swimming pool(657)
Nice sea view(559)
Friendly front desk staff(217)
Delicious breakfast(189)
Has facilities for children(103)
Has an infinity pool(83)
Close to beach(72)
Negative reviews(414)
Anonymous User
Studio Connecting Suite - 2-Bedroom, Sea-View
Date of stay: Jun 2026
Travelling with friends
1 reviews
5.5/10
Posted on Jul 5, 2026
This is an apartment-style hotel, and Building 1 is quite old. The quad room we stayed in wasn't the two-bedroom, one-living-room layout described in the package; it was two guest rooms that had been knocked together and converted. The decor and facilities are quite dated. The elevator sways when going up and down, especially when entering and exiting, which was very noticeable and made for a poor experience. The breakfast had a good variety and was generally acceptable, but most dishes were just average in taste, which is subjective, of course. The rooftop pool had a nice environment, but unfortunately, we couldn't swim due to the rainy weather. We didn't get a chance to visit the other pools, but based on what other travelers said, I assume they're relatively good. If swimming is your main reason for coming, it might be worth considering, but the general accommodation experience is just average. Below is a photo of the sea taken from the window on the 28th floor of Building 1, for reference only.
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Guest User
Deluxe Family Friendly Room
Date of stay: May 2026
Family
8 reviews
10/10
Outstanding
Posted on Jun 24, 2026
The facilities are a bit old, but clean and well-maintained. The environment is pleasant, and the service is excellent. The hotel offers great value for money in June, and the breakfast selection is diverse.
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6/8
Response from Property: 親愛的朋友,您好。感謝您選擇入住我們酒店並對酒店的肯定,非常開心的得知酒店的總體方面得到您的讚許,能為您和您家人提供一次滿意的入住體驗,是我們的榮幸,也感謝您對酒店環境和酒店員工服務的認可,對此表示感謝。我們衷心歡迎您的再次到來,我們將為您提供更為舒適的入住體驗!
Guest User
Guestroom - Sea-View (2 Beds)
Date of stay: May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 8, 2026
Super convenient! We even got upgraded, which my kids absolutely loved. The area around the hotel has everything you need. We could play on the beach until late and then just walk straight back to our room. Plus, there's a 24-hour convenience store which is a huge bonus!
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Response from Property: Dear friend, thank you for choosing to stay at our hotel and for your detailed review. We are delighted to hear that you praised the overall quality of our hotel, and it is our honor to provide you and your family with a satisfactory stay. We sincerely hope that you enjoyed the charming scenery of this seaside island while you stayed at our hotel. We welcome you and your family to stay at Yangjiang Beiluo Secret Realm Resort Hotel again and share the joy of your holiday with us once more!
Guest User
Superior Sea-view Queen Room
Date of stay: May 2026
Family
2 reviews
6.5/10
Posted on Jun 8, 2026
Last year, I came with no expectations and was pleasantly surprised. I booked a beachfront king room, and they let me check in early. I was on a floor above the 20th with a great view, and I've been recommending it to everyone since. This year, I brought relatives. We arrived early, and I understood there might not be a room ready. I left my number at 11 AM, and at first, they said only a side sea view was available. I asked to wait, and the staff said a room would probably be ready around 1 PM as they were cleaning it. When I went back after 1 PM, they said it still wasn't ready. Then, at 1:30 PM, I asked someone else, and without saying anything, they processed check-in for two rooms. I was confused because there were two front desks, some staff in uniform and some not, and I thought there was a huge difference in service. When I went up, it was a side sea view, so I had to go back down to change rooms. Ugh, the whole experience was terrible, and the staff's attitude was very cold, completely ruining last year's positive impression.
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Guest User
VIP Parent-Child Room (Building No.1)
Date of stay: May 2026
Solo traveller
2 reviews
7.5/10
Posted on Jun 6, 2026
The amenities were good, but the service for them was just okay. Hygiene was passable. The biggest issue was the air conditioning being too loud. If there's a time limit on the amenities, the front desk should inform guests during check-in!
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Guest User
VIP Room (2 Beds) (Building 2)
Date of stay: Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The hotel service was excellent, and the surrounding facilities were great. The beach was also clean. It's especially suitable for a family vacation.
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Response from Property: Dear Guest: Thank you for your trust in Beiluo Secret Realm Resort Hotel! We are also grateful for your kind praise and strong recommendation! It's truly a place you'll love to stay at Beiluo Secret Realm Resort Hotel. It's the most beautiful and warmest home you'll find on Hailing Island. Please remember to come back and visit often!
Guest User
VIP Parent-Child Room (Building No.1)
Date of stay: Apr 2026
Couple
7 reviews
8.0/10
Very good
Posted on May 25, 2026
I stayed here years ago and found the location convenient, so I booked it again. However, I definitely noticed that the facilities are showing their age now. The location is still great, with everything nearby. Parking is free, and the breakfast is pretty standard.
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6/7
Response from Property: 尊敬的賓客,您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。感謝你的點評,期待您的下次光臨
Guest User
VIP Parent-Child Room (Building No.1)
Date of stay: Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on May 29, 2026
The room was very clean and incredibly spacious. The front desk staff was amazing; we arrived a bit late and she even upgraded our room. A big thank you to her! Overall, it was a great experience, my child loved it, and I'll definitely be back. It's also very close to the beach, and the beach environment was fantastic.
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Response from Property: Dear Guest, thank you for choosing to stay at Beiluo Secret Realm Resort Hotel and for taking the time to share your experience with us. We are delighted that you enjoyed a pleasant and relaxing stay with us. Thank you for your recognition and feedback on our staff's service. We believe this will be a great encouragement to our staff, and we will continue to provide you with excellent service. We look forward to seeing you again and creating more Beiluo experiences for you. We wish you a happy life and success in your work.
Azhan718
Deluxe Family Friendly Room
Date of stay: Apr 2026
Family
23 reviews
1.0/10
Posted on May 24, 2026
Extremely messy and absolutely no service to speak of. To use the pool, you have to go across the street and queue up for a ticket; why can't we just use our room key? The room itself was very old, apartment-style, and the bathroom had an odor.
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DenisFista
VIP Parent-Child Room (Building No.1)
Date of stay: Apr 2026
Couple
30 reviews
10/10
Outstanding
Posted on May 5, 2026
Amazing place, the 2 infinity pools, one on the rooftop and one on the cliff, really make you enjoy at max the holiday.
Response from Property: 親愛的貴賓您,感謝您選擇入住我們酒店並對與我們分享您的入住體驗,我們非常開心的看到您的滿意,能為您和您家人提供一次滿意的入住體驗,是我們的榮幸。我們會繼續努力,期待與您的再次相遇,祝生活愉快~
Guest User
Deluxe Room - Sea-View (2 Beds)
Date of stay: Apr 2026
Family
7 reviews
2.0/10
Posted on May 3, 2026
This is clearly an apartment, yet it charges hotel-like prices. The environment and hygiene are terrible – dirty, messy, and poorly managed. The facilities are old and run-down, and breakfast is very mediocre. I have no idea how Trip.com rated and recommended this place. This is the first negative review I've given a business in 20 years.
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Anonymous User
Superior Family Friendly Room
Date of stay: Apr 2026
Family
14 reviews
7.5/10
Posted on May 3, 2026
The hot spring is only open from afternoon to evening, which I found a bit disappointing as I think it should also be open in the mornings. There were huge crowds during the May Day holiday, so I think the experience would be much better and more comfortable on a regular weekend.
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6/8
Response from Property: 尊敬的賓客,您好,很理解你希望白天也能體驗湯泉的心情,因季節原因,天氣温度逐漸升温,因湯泉水温是熱水,故僅晚上開放。酒店還有其他泳池白天有開放的,更適合現在的氣候使用。你下次來可以提前聯繫前台瞭解詳情。我們也會根據季度優化湯泉的開放安排,努力為你帶來更舒適的體驗,期待你的再次光臨!
Guest User
Super Deluxe Room - Sea-View (2 Beds)
Date of stay: Mar 2026
Family
1 reviews
6.0/10
Posted on Apr 27, 2026
The hygiene was really subpar. I chose a hotel over a private apartment precisely because I didn't want issues with management or unaddressed negative feedback. Right after entering the room, I found a cigarette butt behind the door, which was truly speechless. When I reported it to the front desk, they offered to switch rooms, but there was no choice left, only one other room of the same type. The service was also just average, definitely not up to a 5-star standard.
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Response from Property: Dear Guest, thank you for your prompt feedback. We hope it did not affect your travel experience. We will strengthen our staff's professional training and continuously strive to improve. Please trust that we are committed to providing you with the most enthusiastic, meticulous, and warm service to create the most comfortable stay during your journey. We sincerely look forward to serving you again!
Anonymous User
Guestroom - Sea-View (2 Beds)
Date of stay: Mar 2026
Travelling with friends
1 reviews
5.2/10
Posted on Apr 21, 2026
The location is fantastic, right by the beach. Having a hot spring overlooking the sea is really comfortable. There's also a mountain park next door where you can hike and then enjoy a drink at the mountaintop cafe before heading down for a half-hour swim in the cliffside pool. It's perfect for a relaxing 3-day vacation. The beach downstairs is lively in the evenings too, with something for everyone, kids and adults alike. However, the hotel facilities are quite poor, especially the bathroom, which had a really bad smell, even when not in use – it was quite unpleasant. The elevators are also very old and don't open and close reliably. Oh, and the breakfast wasn't very good.
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6/9
Response from Property: Dear Guest, thank you for your recognition and candid feedback! We are delighted that you enjoyed the hotel's location, the hot springs, and the surrounding attractions. Regarding the issues you mentioned about the restroom odor, elevator, and breakfast, we have immediately made improvements and will continue to follow up and enhance our services. We look forward to your next visit for an even more perfect vacation experience!
Anonymous User
Superior Room - Sea-View
Date of stay: Feb 2026
Travelling with friends
56 reviews
10/10
Outstanding
Posted on Apr 2, 2026
The hotel's location is fantastic, right in front of the sea, with an infinity pool overlooking a cliff right next to it. The views are amazing and it's very easy to get around. The rooms are spacious and comfortable, and there are plenty of dining options nearby.
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Response from Property: Dear Guest, Greetings! Thank you so much for your patronage and appreciation of our hotel! Our journey forward continues, and we will remain steadfast in our commitment to your trust. Beiluo Secret Realm Resort Hotel will always stand tall in this city, awaiting your arrival! See you there! Wishing you continued happiness and joy! ^_^