Theatel Haneda II

Theatel Haneda II Reviews

Theatel Haneda II

Haneda 4-4-6, Ota Ward, Tokyo, 144-0043, JapanView Hotel Details
Theatel Haneda II
Theatel Haneda IITheatel Haneda IITheatel Haneda II
Check available rooms for your travel dates
We Price Match
1 night

Theatel Haneda II Guest Reviews

3.9/5
Good
47 reviews
Verified reviews
Location4.4
Amenities3.8
Service3.5
Cleanliness4.0
Filter by:
Sort by:
All reviews(47)
Positive reviews(40)
Reviews with photos/video(7)
Awesome stay(14)
Convenient location(14)
Easy to get around(12)
Close to airport(11)
Friendly host(5)
Negative reviews(7)
Casablanca pablo
Theater Twin Room Non Smoking
Stayed in Sep 2024
Family
5 reviews
4.0/5
Very Good
Posted on Sep 8, 2024
It was really troublesome as the door entrance PIN number was given wrongly as per written in email. Make sure your phone can roaming to call to hotel service to ask for help. The phone number written on entrance wall there. I can’t enter the hotel as need the correct code after I call them . There are no staff standby and only can use their table to call / video call after ENTER inside . Overall room is big enough compare city hotel like APA .
Response from Property: Thank you very much for choosing our hotel. However, we apologize for the inconvenience caused by the incorrect PIN code at check-in. We also take your comments regarding cell phone roaming and telephone contact very seriously. In the future, we will thoroughly manage PINs and provide information to prevent such problems from occurring. We are very pleased to hear that you are satisfied with the size of your room. The entire staff will make every effort to provide a more comfortable stay for our guests. Thank you very much for your valuable feedback. We sincerely look forward to serving you again.
filipd
Theater Double Room Non Smoking
Stayed in Aug 2024
Family
4 reviews
3.7/5
Posted on Aug 25, 2024
The location is the best thing about the hotel. Self check in so make sure to read all info before coming. Good restaurants and convenience stores nearby. If you are looking to stay at a hotel close to the airport this is a good option.
Response from Property: Thank you very much for choosing this hotel. We are very honored to receive your compliments about our location. We are also pleased to hear that you found our location convenient in that there are good restaurants and convenience stores nearby and that we are close to the airport. We feel proud that we were able to provide a comfortable and convenient stay for you. Our entire staff will continue to make every effort to provide you with the highest level of service and satisfaction. We look forward to serving you again.
Anonymous User
Theater Twin Room Non Smoking
Stayed in Jul 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Aug 9, 2024
The nearest hotel to Haneda Airport that I found. Just sleep 1 night here. Arrived at 12:30am and they have online check in. Thanks.
Response from Property: Thank you very much for choosing our hotel. We are very pleased that you chose our hotel for its proximity to Haneda Airport and that you were able to use our online check-in smoothly. We are honored that we were able to support your comfortable stay. Our entire staff will continue to make every effort to provide convenient and comfortable service. We look forward to serving you again.
ブルーベリ
Theater Twin Room Non Smoking
Stayed in Jun 2024
Family
3 reviews
3.5/5
Posted on Aug 15, 2024
Before you will come,please check email properly. If you forget it, You can't even unlock the door. It looked like an apartment turned into a hotel, but it was a very cool room. I was surprised to see a projector TV. The refrigerator was small but sufficient for cooling drinks. The elevator is small because it is Japanese, so if you are not used to Japan, you will feel it is too small. There is a good ramen restaurant and a beef bowl restaurant nearby, and a izakaya (Japanese-style pub) a short walk away.
Response from Property: Thank you very much for choosing our hotel. Thank you again for taking time out of your busy schedule to write this review. Thank you for taking the time to let us know how important it is to check your e-mail in advance. We will take your feedback into consideration to improve our service. We are very happy to hear that the projector TV was a surprise and that you enjoyed it. We sincerely look forward to serving you again.
Hon
Theater Double Room Non Smoking
Stayed in Oct 2023
Couples
3 reviews
4.2/5
Very Good
Posted on Oct 31, 2023
Room is spacious with projector and downside is bedsheet got stain.
Response from Property: Thank you for your feedback.We're glad you enjoyed the spacious room with a projector. We apologize for the stained bedsheet, and we take this seriously. Rest assured, we'll address this promptly.We appreciate your understanding and hope to welcome you back for an improved experience.
Guest User
Theater Double Room Non Smoking
Stayed in Dec 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Dec 17, 2023
Small room but clean and convenient
Response from Property: Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We appreciate your understanding regarding the timing of our reply. It's truly heartening to hear that, despite the room being a bit compact, you found it clean and convenient.Ensuring our guests' comfort is our top priority, and your insights are invaluable as we continuously strive to improve our services. We look forward to the opportunity to host you again. Should you have any specific requests or additional feedback, please feel free to share.Once again, thank you for your thoughtful review. Take care, and we hope to welcome you back soon.
Chung Tony
Theater Twin Room Non Smoking
Stayed in Nov 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 24, 2024
It’s a great hotel with flexibility The check in process is fully automated The room is small yet clean The rate is great comparing to nearby hotels Highly recommended for travelers
Response from Property: Thank you for sharing your valuable feedback with us.We are delighted to hear your positive comments about our hotel. Your appreciation of the flexibility in our check-in process, the cleanliness of our compact yet comfortable rooms, and the competitive rates compared to nearby hotels is truly rewarding.It has been our pleasure to provide you with a comfortable and memorable stay. We are committed to continuous improvement, and we eagerly anticipate the opportunity to welcome you back. If you have any specific requests or questions, please feel free to reach out.Thank you once again for choosing to stay with us and for your kind recommendation.
Tola
Theater Twin Room Non Smoking
Stayed in Jan 2024
Family
6 reviews
4.0/5
Very Good
Posted on Feb 2, 2024
Good location, walking distance to Haneda Airport
Response from Property: Thank you for taking the time to share your feedback with us.We're pleased to hear that you found our hotel to be in a good location, within walking distance to Haneda Airport. We understand the importance of convenience, especially when it comes to proximity to transportation hubs.Your positive comments are appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any additional comments or specific requests, please feel free to let us know.Thank you once again for choosing our hotel.
Gar Kee
Theater Twin Room Non Smoking
Stayed in Jan 2024
Travel with friends
8 reviews
5.0/5
Outstanding
Posted on Jan 15, 2024
Esay to find. Good location for late arrival.
Response from Property: Thank you for taking the time to share your feedback on your stay with us several months ago. It's heartening to learn that our location was easily accessible and convenient for your late arrival.Your comments are highly valued, and we will continue our efforts to provide an even better service. Should you have any questions or specific requests, please feel free to let us know.We sincerely appreciate your understanding, and we look forward to the opportunity to welcome you again in the future.
CARMAN
Theater Double Room Non Smoking
Stayed in May 2023
Couples
5 reviews
3.2/5
Posted on Jun 1, 2023
the email with the entrance pin was wrong. The check in took long time. The projector in room was entertaining.
Response from Property: Thank you very much for choosing our hotel. We apologize for the inconvenience caused and the time it took to check in due to an error in the admission pin e-mail. We will check and improve our system in the future to ensure that you receive the correct information.We are also very pleased to hear that you enjoyed the projector in your room. We will continue to improve our services to provide our guests with a comfortable and enjoyable stay.We sincerely look forward to serving you again.
TomokoS
Theater Double Room Non Smoking
Stayed in Apr 2023
Family
4 reviews
2.2/5
Posted on Apr 27, 2023
The location is great. The service is not good. It took a long time to explain because the staff didn’t have enough language skills.
Response from Property: Thank you very much for choosing our hotel. We are very happy to hear that you were satisfied with our location.However, we apologize for not meeting your expectations in terms of service. We deeply apologize for the inconvenience caused by the time it took for our staff to explain to you due to their lack of language skills. We will make efforts to improve our staff's language skills and provide smoother service in the future.We will take your valuable feedback into consideration as we work to improve our services. We sincerely look forward to serving you again.
Guest User
Theater Twin Room Non Smoking
Stayed in Jul 2023
Solo travellers
12 reviews
3.5/5
Posted on Oct 13, 2023
spacious room, close to Haneda Airport, just 10 mins
Response from Property: Thank you for your review! We are delighted that our spacious rooms and convenient access from Haneda Airport made your stay more comfortable. We sincerely appreciate you choosing our hotel and for giving us such great feedback. We sincerely look forward to seeing you again.
Aaron xie
Theater Twin Room Non Smoking
Stayed in Aug 2023
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on Sep 4, 2023
nice hotel near airport
Response from Property: Thank you very much for choosing our hotel. We are delighted that you appreciate the convenience of our location near the airport. We are honored that we were able to provide you with a pleasant stay.Our entire staff will continue to make every effort to provide you with the highest level of service and satisfaction. We sincerely look forward to serving you again.
James
Theater Double Room Non Smoking
Stayed in Feb 2023
Couples
2 reviews
3.2/5
Posted on May 3, 2023
Good location for one night stay in Tokyo
Response from Property: Thank you very much for choosing our hotel. We are delighted that you were satisfied with our hotel's location for your stay in Tokyo.We will continue to strive to improve our services to provide our guests with a pleasant stay. We sincerely look forward to serving you again.
Guest User
Theater Twin Room Non Smoking
Stayed in Aug 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
I stayed here after a live show at Nissan Stadium! There was a screen so I could watch the artists after the show and sleep while enjoying the afterglow, it was cheap, and there was a convenience store nearby so it was great~^_^ Some things to be careful of are that they don't provide toothbrushes or pajamas so if you forget you'll have to buy them at a convenience store, and the water flow in the sink is a little slow.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. We are very happy that you had a wonderful time. Furthermore, all of our staff are very happy that you were satisfied with the price and location. We apologize for the inconvenience caused by the fact that toothbrushes and pajamas were not provided, and that the water flow in the sink was a little poor. We take your comments seriously and will strive to improve in the future. We look forward to seeing you again. All of our staff will do their best to support you so that you can have a comfortable stay next time.