Hotels in Tianjin Railway Station/Ancient Culture Street/Italy Customs Area, Tianjin

Owner of apartment was friendly and honest. Check in via WeChat as door pin will be given. Room service done daily with topping up of bottled water, toilet/tissue paper and clearing of bins. Room was clean, slippers provided too. Owner will send items bought online to the room, which is a plus! Apartment also has washing machine and microwave oven and a full-sized fridge. No cutlery and utensils though but we ate out most of the time. Location-wise, very convenient to take bus and metro (can walk to 小白楼 line 1 or 徐州道 line 4) and its next to 天津国贸购物中心 by Capitaland. Walking distance to 五大道 tourist spot too. Will recommend this place for budget travellers.

The location was about a 10mins walk from the closest exit of XiKangLu station. Security and receptionist were onsite 24/7 and were mostly friendly and pleasant to deal with. However, even though I stayed for 4 nights, not once did housekeeping change my sheets. While they did clean and freshen up the room each day, the beds were made with very minimal effort. Other than that everything went well.

Before my business trip, I was quite concerned after reading some reviews, particularly about the air conditioning not being cool enough. However, upon checking in, all my worries were completely gone. Firstly, for around 600 (local currency implied) to stay in a five-star hotel and even receive a complimentary room upgrade? You really can't ask for more! Secondly, the hotel's attention to detail was impeccable. Doormen were always ready to open car doors and assist with luggage, and essential items like towels or tissues were promptly delivered to the room, no matter the time of day or night. The room was spotlessly clean, and the housekeeping staff even left a thoughtful note. The bed had the perfect firmness – not too soft, not too hard – making it particularly comfortable, especially for larger guests. The biggest highlight for me was their shower gel and shampoo. The quality and selection were excellent, with a unique, pleasant fragrance that wasn't overpowering. It truly showed their commitment to excellence in every detail. The location was convenient, close to all major attractions, and the hotel pool was sparkling clean! I would absolutely choose this hotel again for both business and leisure trips! 😉😉😉

This time, we booked an apartment unit. The room was very spacious and fully equipped with amenities such as a microwave, refrigerator, and washing machine, which was extremely convenient. With two bedrooms and two beds, it was especially suitable for a family of three. The hotel service was excellent; Xiao Fan at the front desk was incredibly friendly and genuinely welcoming to guests. The hotel is ideally located in the city center, making it very convenient for getting around. Nearby, attractions such as the Wudadao area, the Haihe River, Food Street, and Ancient Culture Street are all within easy reach of the hotel.

The St. Regis boasts an excellent location and stunning river views. From the moment we arrived, the dedicated butler service was impressive. Our butler, Mia, was exceptional: our luggage was delivered promptly to our room, she responded to messages instantly, we received a complimentary mini-bar, and she even arranged for coffee and tea to be brought to our room. We had booked a river-view room, and the nighttime views of the river were truly spectacular. Just down the stairs from the hotel's river-view restaurant, you're right on the Haihe River. Enjoying a drink outdoors at the restaurant in the evening was incredibly relaxing. Highly recommended.

The location is great, and the amenities and services were very good. Overall, I really enjoyed everything about the hotel. The only downside was that there weren’t many restaurants or shops nearby.

Good location. Clean and huge rooms. The bathtub is really cool. Loved the large space for washrooms. Would recommend this hotel.

The hotel is located in a great location, right in Jinwan Square. The nearest subway station is just a few minutes away, and it's also very convenient to walk to the World Clock and Tianjin Station Pier for boat trips at night. The front desk lady upgraded my room upon check-in. The room was spacious and clean, and water and snacks were provided free of charge. Disposable toiletries were also replaced daily, and even mouthwash was provided, which was very thoughtful. The front desk staff were very polite, greeting guests as they entered and exited the hotel, and were courteous in their responses. The overall stay was excellent, and I highly recommend it.

Booked this hotel for a short get away. And for mums birthday. The staff were kind enough to decorate the room and meet all our requests as well as surprised her with a cake. She absolutely loved her stay here as well as the massage by the spa. The staff were incredible friendly especially the lobby staff. The level was what is expected of a 5 star. The turn down service was great and ample amenities were provided and when requested arrived in record time. The only thing the room had some debris on entering but other than that it was fantastic.

If you're planning a stay at The Astor Hotel in Tianjin, I truly hope you have the good fortune to meet an exceptional staff member like Linda – she's the one who made this trip extraordinarily memorable. The Astor Hotel itself is an undeniable treasure. From its rich history and unique museum to the charmingly old elevators and prime location, everything is simply perfect. But even the finest facilities need exceptional people to bring them to life. Linda's professionalism, warmth, and guest-first approach transformed the hotel's century-old history from a cold exhibit into warm, personalized memories. She truly embodies the essence of The Astor's 'century of service.' Our stay was absolutely fantastic value for money, and I wholeheartedly recommend it to all my friends! The next time we're in Tianjin, we will definitely choose The Astor Hotel again!