Mercure Tallinn Reviews

Response from Property: Dear Guest, Thank you for sharing your feedback. We're glad to hear you found the room clean and comfortable, and that you appreciated the convenience of free parking and the nearby shopping center. We appreciate your comments about the bathroom and shower area. We understand the need for renovations and will certainly look into making improvements in that area. We also apologize for the noise from the rain, and while it's not always something we can control, we will review ways to address it for a more pleasant stay in the future. We hope to welcome you back soon!Sincerely,Alisa Reservations Agent Mercure Tallinn

Response from Property: Dear Noxid,Thank you for sharing your experience! We're thrilled to read that you had a comfortable 14-day stay with us. It's great to know you enjoyed the newly renovated, spacious, and clean room, as well as the convenient location. Being so close to the airport and nearby shopping centers really does make it perfect for a quick transit. We truly appreciate your recommendation and hope to welcome you back next time you're in the area!Kind regards,AveliisReservations AgentMercure Tallinn

Response from Property: Dear Jialin, Thank you for your feedback! We're delighted to hear you enjoyed the spacious room and breakfast. We hope to welcome you back on your next visit!Sincerely, Alisa Reservations AgentMercure Tallinn

Response from Property: Dear Jenny, Thank you for choosing Mercure Tallinn and for sharing your experience. We are delighted to hear that you had a comfortable stay and enjoyed the functioning air conditioning in your room. Your feedback about the breakfast choices is duly noted, and we will strive to enhance our offerings. It's great to know you had a positive experience at our fitness facilities. We look forward to welcoming you back for another pleasant stay. Sincerely, Artur Karl HeiskalaFront Office ManagerMercure Tallinn

Response from Property: Dear Guest, Thank you for choosing Mercure Tallinn for your stay.We are delighted to hear that you found our hotel conveniently located near the airport and with a competitive price point. Thank you for sharing your feedback. We hope to have you with us again soon!Sincerely, KaidiReservations AgentMercure Tallinn

Response from Property: Dear Guest, We appreciate your feedback and regret to read about your experience. We strive to offer competitive pricing based on our location and services. We apologize for any noise disturbances you encountered during your stay. While we understand your decision, we hope to have the opportunity to provide you with a more pleasant stay in the future. Sincerely, AveliisReservations Agent Mercure Tallinn

Response from Property: Dear Guest, Thank you for your positive review! We are delighted to read that you found our hotel clean and quiet, with convenient access to the airport and the old town. It's wonderful to know that our friendly and helpful staff made your stay enjoyable. We look forward to welcoming you back to hotel Mercure Tallinn soon. Sincerely, AveliisReservations Agent Mercure Tallinn

Response from Property: Dear Stefan, Thank you for sharing your positive feedback. We are delighted to hear that you found our hotel to have all the necessities and enjoyed the service provided by our friendly staff. It's great to know that you appreciated the room layout, comfortable temperature, and light-blocking curtains. We are glad our location near the bus terminal worked well for you and your recommendation means a lot to us.We hope to see you visit us again in the future.Sincerely,AveliisReservations AgentMercure Tallinn

Response from Property: Dear Massimo, Thank you for choosing Mercure Tallinn and sharing your positive feedback. We are delighted to hear that you found our hotel convenient in terms of location and that you had a pleasant stay with us. It's great to know that you had a smooth arrival from Tallinn airport and that our proximity to Tallinn Bussijaam suited your travel needs. We hope to welcome you back for another enjoyable stay. Kind regards,AveliisReservations AgentMercure Tallinn

Response from Property: Dear Guest, Thank You for your feedback! We're glad to hear that everything was to your satisfaction. We hope to welcome you back soon for another great stay! Sincerely, Carol Reservations Agent Mercure Tallinn

Response from Property: Dear David, Thank you for your positive feedback. We are delighted to see that you had a good experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back to hotel Mercure Tallinn. Sincerely, AveliisReservations AgentMercure Tallinn

Response from Property: Dear Becca,Thank you for sharing your feedback! We’re glad to hear the hotel’s location was convenient for your quick access to the airport. We apologize for the issues you experienced with staff friendliness and the water supply. Providing excellent service is important to us, and we will work on improving these areas. We also appreciate your comment regarding the water refill and will consider revising this policy for future stays.We hope to welcome you back and provide you with a more enjoyable experience next time. If you need anything else, feel free to reach out!Sincerely, AlisaReservations Agent Mercure Tallinn

Response from Property: Dear guest, Thank you for your feedback and for sharing your experience with us! We're happy to hear that you found the public area to be pleasant and the location convenient for catching an early flight. We do apologize for the issues you encountered during your stay, such as the pillar facing the bed and the shower space. We truly appreciate your observations as they help us continue improving. Regarding the water bottle, we understand that offering one bottle for two nights might not be sufficient, and we will review this policy to provide better service in the future.As for the pricing, we always aim to offer competitive rates, and your suggestion about the breakfast cost is valuable. We will certainly pass this along to our team for consideration.We hope you had a comfortable stay overall, and we look forward to welcoming you again in the future! If there's anything else we can assist with, please don’t hesitate to reach out. Sincerely, AlisaReservations Agent Mercure Tallinn