Lennujaama tee 2, Lasnamae, Tallinn, Harjumaa, 11101, EstoniaView Hotel Details
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Mercure Tallinn Guest Reviews
4.6/5
Great
52 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(52)
Positive reviews(51)
Reviews with photos/video(14)
Convenient location(24)
Easy to get around(21)
Close to airport(21)
Awesome stay(18)
Clean and tidy(14)
Awesome rooms(14)
Great service(8)
Delicious breakfast(5)
Negative reviews(1)
Noxid
Classic Double Room
Stayed in Oct 2024
Solo travellers
11 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
I stayed for 14 days, the room is newly renovated, spacious and clean. The location is great, there’s two shopping center and supermarket next to the hotel. Walk 3 mins to airport. Highly recommended for a quick transit
Response from Property: Dear Noxid,Thank you for sharing your experience! We're thrilled to read that you had a comfortable 14-day stay with us. It's great to know you enjoyed the newly renovated, spacious, and clean room, as well as the convenient location. Being so close to the airport and nearby shopping centers really does make it perfect for a quick transit. We truly appreciate your recommendation and hope to welcome you back next time you're in the area!Kind regards,AveliisReservations AgentMercure Tallinn
Jenny1231
Classic Double Room
Stayed in May 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on May 21, 2024
Very good 👍 this times room aircon is work especially now is spring days . We slept very comfortably.🥰🥰
I will come back and stay again 🥰
If hotel morning breakfast if can more choice is better ☺️
And My first time enjoying the fitness facilities ✌️
Response from Property: Dear Jenny, Thank you for choosing Mercure Tallinn and for sharing your experience. We are delighted to hear that you had a comfortable stay and enjoyed the functioning air conditioning in your room. Your feedback about the breakfast choices is duly noted, and we will strive to enhance our offerings. It's great to know you had a positive experience at our fitness facilities. We look forward to welcoming you back for another pleasant stay. Sincerely, Artur Karl HeiskalaFront Office ManagerMercure Tallinn
Anonymous User
Classic Double Room
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
Not too bad. Extremely close to the airport. And the price is OK compEed with other similar hotel.
Response from Property: Dear Guest, Thank you for choosing Mercure Tallinn for your stay.We are delighted to hear that you found our hotel conveniently located near the airport and with a competitive price point. Thank you for sharing your feedback. We hope to have you with us again soon!Sincerely, KaidiReservations AgentMercure Tallinn
Guest User
Classic Double Room
Stayed in Aug 2024
Family
2 reviews
3.5/5
Posted on Aug 8, 2024
Very expensive for a basic hotel nearly £90 with no breakfast for 1 person. Very noisy! Was near the airport so that was the only plus only 15 min walk to the terminal. Lots more better hotels but unfortunately I was very tired and needed to sleep !
I will not be staying at this hotel again, but need must when tired.
Response from Property: Dear Guest, We appreciate your feedback and regret to read about your experience. We strive to offer competitive pricing based on our location and services. We apologize for any noise disturbances you encountered during your stay. While we understand your decision, we hope to have the opportunity to provide you with a more pleasant stay in the future. Sincerely, AveliisReservations Agent Mercure Tallinn
Guest User
Classic Double Room
Stayed in Jul 2024
Solo travellers
1 reviews
4.5/5
Great
Posted on Aug 3, 2024
Clean and quiet, nearby the airports and just less than 30 minutes for reach the old town, the bus stop just 3 minutes walk, staffs are friendly and helpful
Response from Property: Dear Guest, Thank you for your positive review! We are delighted to read that you found our hotel clean and quiet, with convenient access to the airport and the old town. It's wonderful to know that our friendly and helpful staff made your stay enjoyable. We look forward to welcoming you back to hotel Mercure Tallinn soon. Sincerely, AveliisReservations Agent Mercure Tallinn
Stefan
Classic Twin Room
Stayed in Jun 2024
Couples
6 reviews
4.0/5
Very Good
Posted on Jun 30, 2024
Good hotel with all of the necessities.
Nice friendly staff with 24x7 desk. Room layout was good, comfortable temperature and light blocking curtains.
Location isn’t the closest but worked well for us near the bus terminal. Recommend it if you’re not looking to be right next to the old town/need to be near the bus terminal/airport.
Response from Property: Dear Stefan, Thank you for sharing your positive feedback. We are delighted to hear that you found our hotel to have all the necessities and enjoyed the service provided by our friendly staff. It's great to know that you appreciated the room layout, comfortable temperature, and light-blocking curtains. We are glad our location near the bus terminal worked well for you and your recommendation means a lot to us.We hope to see you visit us again in the future.Sincerely,AveliisReservations AgentMercure Tallinn
Massimo
Classic Double Room
Stayed in Jun 2024
Solo travellers
28 reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
very nice hotel, near Tallinn airport…it’s possible walking from the airport and I made so…
Tallinn Bussijaam (where I had a bus very early) is not far (a five-minutes ride)
Response from Property: Dear Massimo, Thank you for choosing Mercure Tallinn and sharing your positive feedback. We are delighted to hear that you found our hotel convenient in terms of location and that you had a pleasant stay with us. It's great to know that you had a smooth arrival from Tallinn airport and that our proximity to Tallinn Bussijaam suited your travel needs. We hope to welcome you back for another enjoyable stay. Kind regards,AveliisReservations AgentMercure Tallinn
David
Classic Double Room
Stayed in Jul 2024
Travel with friends
1 reviews
4.0/5
Very Good
Posted on Jul 23, 2024
good good good
Response from Property: Dear David, Thank you for your positive feedback. We are delighted to see that you had a good experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back to hotel Mercure Tallinn. Sincerely, AveliisReservations AgentMercure Tallinn
Guest User
Classic Double Room
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 12, 2024
Excellent and comfortable hotel!
After a long journey by bus, we happily walk from the bus station
And in the morning - 5 minutes and at the airport!
Very tasty Restaurant in the hotel, and right next to the hotel-shopping center! In which the magical and beloved LIDO! The most delicious cuisine in the world 😍 at very affordable prices
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Response from Property: Dear Guest,Thank you for your fantastic feedback! We’re thrilled to see that our convenient location made your travel easier, and it's great that you enjoyed the short walk to the airport in the morning. We're also glad you had a chance to try the tasty restaurant at the hotel and the nearby Lido – we agree, their cuisine is absolutely delightful! We really appreciate your kind words and are so happy that your stay was enjoyable. We hope to have the pleasure of welcoming you again on your next trip!Best regards,AveliisReservations AgentMercure Tallinn
Guest User
Classic Double Room
Stayed in Sep 2024
Solo travellers
86 reviews
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel is newly renovated, clean and tidy, the front desk is friendly and the breakfast is rich. From the perspective of environmental protection, the hotel does not provide disposable toothbrushes, toothpaste and slippers, but provides a large bottle of free mineral water. The hotel is about an 8-minute walk from the airport. There is a large shopping mall across the road next to it, which has everything to eat, drink and play, and a large supermarket. There is a bus stop on the side of the road at the door. You can take bus No. 2 to the old town of Tallinn. You can swipe your credit card directly on the bus, 0.9 euros.
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Response from Property: Dear Guest,Thank you for your detailed feedback! We’re delighted to see that you enjoyed our hotel, the warm reception service, and the abundant breakfast. We appreciate your understanding regarding our environmental initiatives and are glad you found the large bottle of free mineral water helpful. It’s great to know you took advantage of the convenient location near the airport, shopping center, and public transport. We hope to welcome you back for another enjoyable stay!Best regards,AveliisReservations AgentMercure Tallinn
Rantatalo Raissia
Classic Double Room
Stayed in Sep 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
Very good hotel, clean and tidy room with a good bed, friendly staff
Located very close to the airport
Original TextTranslated by Google
Response from Property: Dear Rantatalo Raissia,Thank you for your kind review of Mercure Tallinn. We are delighted to hear that you enjoyed our clean and stylish rooms, comfortable beds, and the friendly staff. Our convenient location near the airport indeed makes it easier for our guests to travel. We appreciate your feedback and hope to welcome you back soon.Sincerely,KaidiReservations AgentMercure Tallinn
Anonymous User
Classic Double Room
Stayed in Jun 2024
Business travellers
52 reviews
4.0/5
Very Good
Posted on Jul 1, 2024
The hotel is located right next to the airport, which is very friendly for those catching flights. The room is quite large and comfortable, and the hotel facilities are relatively complete and convenient.
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Response from Property: Dear Customer, thank you very much for sharing your valuable experience at our hotel. We are pleased to read that you are satisfied with our location, room size, comfort, and facilities. We are committed to providing high-quality service and a comfortable stay experience. We look forward to serving you again in the near future. Sincerely, Aveliis Reservations Agent Mercure Tallinn
Guest User
Classic Double Room
Stayed in Jun 2024
Couples
21 reviews
4.2/5
Very Good
Posted on Jun 29, 2024
Conveniently located close to Tallinn Airport. Spacious and bright room. Small bathroom. Bar and restaurant.
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Response from Property: Dear guest, Thank you for your positive review! We are delighted to hear that you found our hotel ideally located near Tallinn airport, with spacious and bright rooms. Your feedback on the bathroom size is duly noted. Our bar and restaurant are always ready to cater to our guests' needs. We hope to welcome you back soon.Kind regards,AveliisReservations AgentMercure Tallinn
Guest User
Classic Double Room
Stayed in Oct 2024
Couples
10 reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel is quite high-end. There is a coffee machine in the room so you can make your own coffee. There is a big shopping mall just across the street. The hotel also has parking spaces. There are disposable slippers in the bathroom. The front desk and the aunt who cleans the room are very polite. The breakfast is also delicious. I will choose this hotel next time.
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Response from Property: Dear Guest, We are delighted to hear that you enjoyed your stay with us at Mercure Tallinn. Your kind words about our high-end facilities, convenient location near a shopping mall, parking availability, in-room amenities like a coffee machine, and the courteous staff are truly appreciated. We are glad you found the breakfast delicious. We look forward to welcoming you back on your next visit. Kind regards, KaidiReservations AgentMercure Tallinn
Elenagol
Classic Double Room
Stayed in Sep 2024
Couples
14 reviews
5.0/5
Outstanding
Posted on Sep 29, 2024
Excellent hotel close (5 minutes walk) to Tallinn airport and train station! Not the first time we stayed before a flight. I recommend!
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Response from Property: Dear Elenagol,Thank you for the great review! We’re so glad you found our location convenient and that you’ve chosen to stay with us multiple times before your flights. Your recommendation means a lot to us! We look forward to welcoming you back again soon!Kind regards,AveliisReservations AgentMercure Tallinn