Platinum Hanjue Hotel Wuzhong Reviews

the second time I have problems with the refund of the deposit at this hotel. this time I made a check-out through the machine, with the help of an employee. but after more than a week, the deposit has not returned. why do I constantly have to worry and waste my time to pick up my deposit with the help of the support service?No more trust...

O K OK OK

good to book

还可以zhongjileijijinnixingnikuimingtingminyingnitiwognidingo

Good，，，

This hotel really has no service to speak of. It's hard to describe. When checking in at the front desk, I saw someone smoking. I asked the staff if smoking in the lobby was allowed. The reply was no, and nothing happened. I said, then why don't you persuade them? A staff member replied to me, we still have non-smoking rooms, what should we do if guests smoke in the room? What kind of logic is this? I said you should at least persuade them, and another staff member said, we are all busy. I asked the manager to come over, but the manager just said "um" and "ah", and there was no explanation. It's obvious that there is no complete badge system, and it doesn't matter if they are complained about. Later, when I arrived at the room, someone suddenly rang the doorbell... The knocking lasted for a long time. To be honest, I was a little scared. I called the front desk, and the front desk said... Because of what happened just now, the leader (that is, the manager just now) will send you a fruit plate. Oh my God... Thank you for your kindness, but can you... squeak? It's really scary, which shows that everyone from top to bottom has not been formally trained.

I often stay at Platinum Hotel, but I can't understand why they charge me 50 yuan for delaying my check-out by more than 10 minutes just because I took the wrong elevator. They really want to make money! If a hotel cares about this little thing, it's a pity!

The room is big! Very clean and well equipped! It's a good choice to stay

We were so happy to spend New Year's Eve. We booked a hotel. When we got to the front desk, we asked if we could put the cake in the refrigerator. The front desk staff said we couldn't put it in the refrigerator. We saw there was a refrigerator at the front desk. They said we had to put wine in it. I don't understand. What kind of wine do you want to put in the refrigerator? It takes up such a big refrigerator and you can't put cakes in it. Then we asked if we could put it in the restaurant refrigerator. They asked us to ask ourselves. Then the restaurant also said we couldn't put it in the room and it all melted. Very bad.

It's quite rubbish, there are hairs on the bed in the room, the sewer in the bathroom doesn't leak, the sanitation is terrible, the sound insulation is not good, and the road construction is so noisy that I can't rest well.

This hotel is absolutely cost-effective! The environment, facilities, parking, and meals are all very convenient and cost-effective! Great! I was with my friends and originally thought of staying anywhere, but I didn't expect my friends to be surprised!

This is the first time I've seen late check-out only until 12:30. The front desk did not call me during the check-out time to ask if I needed to check out or extend my stay. Instead, they called me after 2:00 to ask if I had checked out. They also charged me an overtime fee of 50 yuan per hour. I asked the front desk why they couldn't call me around 12:00 to urge me to check out. The front desk directly said they wouldn't call me. There are more than 500 rooms. The language and attitude were also very bad. I left the room card in the room because I was in a hurry and didn't go to the front desk to check out. I was a big victim. I've never encountered such a situation before. They directly said they would deduct the room fee because I was overtime.

I saw from the Internet that booking on Ctrip is more cost-effective and the invoice is more convenient. I will choose it next time

The worst experience ever. When checking out, I had to download the app to get the parking ticket and I had to register as a member. Isn't this naked kidnapping? Bad review!!!