RESIDENCE HOTEL UCAN SUZHOU BAY Reviews

first time I went to this place, the breakfast was good, the service ok, and I particularly appreciate the view from my window, and the fitness room. So I definitely recommend this hotel if you search a nice place, very quiet to have a rest or to exercice your body.

Thank you to the Front office Jessie and Ashley ! Great service 👍👍👍

Great value, gym was excellent for a hotel. Pet squad racks, free weights, over 12 machine, machines, freeway, barbell, bench press, leg press, and over overlooked the street well

Everything was great. The view of the lake from the room was even better than we were expecting.

The place is really nice, I like the apartment nature of it. The service is desk is very helpful and friendly. There are lots of amenities- I really appreciated the washing machine and being able to steam my clothes. The gym- is a bit inconvenient as it is in the other hotel- one has to take an elevator, then walk to find it. The cleaning service is good but we ran out of shower gel and it wasn’t replaced, also, the room wasn’t swept. The bed was made as well as towels replaced. The coffee shop downstairs is very good (they can speak English- well one of the ladies can. Overall, we had a good experience.

Great location with very friendly staff. Room was clean and spacious & would definitely recommend 👍

good!!!

The hotel is in a great location, facing Suzhou Bay, and my family likes it very much. This trip was mainly to watch a performance at Suzhou Bay Grand Theater. The hotel is very close to the theater, just a few minutes' walk away. The facilities in the room are also very complete, and the service staff are also very enthusiastic. There are also many takeaway options around. The drinks and sandwiches in the coffee shop on the first floor are very delicious, I recommend trying them, hahahaha.

It's the tomb-sweeping season again. Together with my parents and my wife, I chose to stay at the Hengli Youke hotel recommended by a good friend. The price for two nights is 1,400, which is a good value for money. It has two bedrooms, one living room, and a lake view. The living room, the second bathroom, and the second bedroom face the south lake view, and the master bedroom faces the west with a great sunset view of the main lake. It is a king-size bed suite with a master bathroom. The second bedroom has a smaller bed suitable for one person. You can also sleep on the sofa in the living room. There is also a kitchen area at the entrance, with induction cookers, pots, bowls and chopsticks, and a refrigerator, microwave oven, and washing machine, just like home. Ask the Dingdong grocery shopping robot to deliver some vegetable noodles to your room for dinner. The service is also very good. The beautiful front desk lady Xiangxiang is warm and thoughtful, making people feel at home. The Suzhou Bay Grand Theater and Museum are across the street, and there is also the Suzhou Bay Sports Park not far away for a walk. More than a dozen charging stations have been newly installed on the ground, and they provide fast charging via Teladian, which is convenient and fast. Disadvantages: There is no window in the second bedroom, the toilet does not have a Washlet, the shower is a storage type and one needs to wait half an hour for the hot water to be boiled after taking a shower, and the bathroom exhaust fan is covered with dust.

Very cost-effective hotel, with a good location, in the core area of ​​Wujiang Taihu New City, only one kilometer away from Sasseur Outlets, it is also very convenient to go shopping, and it takes only 5 minutes to walk to Suzhou Bay Grand Theater to watch a play. The hotel rooms are clean and sanitary, with induction cookers for cooking, equipped with swimming pools and gyms, strongly recommended to fitness enthusiasts, with a full range of equipment, which can fully meet fitness needs. The hotel service is very good, the front desk is warm and polite, especially classmate Wu Xiangxiang, the check-in speed is efficient, and the check-in requirements will be informed in detail. If there are any problems, they can also help solve them quickly online, which is very considerate. Take-out can be delivered by robots, which is a blessing for lazy people, so that you can enjoy food without leaving home. It is also a pet-friendly hotel with a special pet elevator, which should not be bad. In short, the experience is great, and it is worth checking in repeatedly🏨.

The room is new, the decoration and breakfast are good, and the location is facing the lake, which is suitable for watching the sunset. However, the service level really needs to be improved. The musical fountain used as a promotional selling point has been suspended for many days, and the front desk was completely unaware of it and gave wrong information, causing the guests to change their itinerary and rush back to see the fountain but failed. This kind of mistake is really rare.

I booked a lake view room. In the evening, I could see the beautiful sunset of Taihu Lake in the room🌇. At night, I could also see the lights of Suzhou Bay Grand Theater. The hotel facilities are very new, the hygiene is excellent, and the service is impeccable. In short, two words: awesome👍

The surprise was beyond expectation. The room was spacious and bright, the service facilities were complete, the view room was refreshing, the breakfast was rich and diverse, and there was a book bar in the lobby for rest and reading. Miss Wu deserves praise.

The hotel is very new and pet-friendly. A special elevator is set up for Wangxing people so that everyone does not disturb each other. The front desk receptionist was warm and enthusiastic. They also said that they would bake fresh almond bread for us in a moment. When I left the hotel and handed in the room card, they handed me two bottles of water to drink on the way. The service was very warm and thoughtful. The hotel breakfast was also good, clean and rich in variety, with noodles and wontons, both Chinese and Western. The hotel is very close to the Suzhou Bay Grand Theater. It is very pleasant to see the scenery and sunset along the lake. It is cost-effective. I believe that as the construction of Suzhou Bay gets better, the hotel may be in high demand.