To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.7
Service3.9
Cleanliness3.8
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All reviews(82)
Positive reviews(7)
Reviews with photos/video(2)
Negative reviews(3)
Spencer
Comfort Double Room
Stayed in Jun 2024
Solo travellers
1 reviews
2.7/5
Posted on Jul 16, 2024
got a twins bed room , there were one bed with some bed bugs and bited me all over my body. so i had to book other hotel after first night.
sy8888
Standard Queen Room
Stayed in Aug 2023
Business travellers
53 reviews
4.7/5
Amazing
Posted on Sep 30, 2023
A special stay if you want to be in a Stonehouse. However, no lift so be wary of heavy luggages.. room is clean and decent. Price dived down at last minute .. :(
Guest User
Comfort Double Room
Stayed in Sep 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Oct 26, 2024
Wonderful stay. Great location.
Marius
Superior Room Private Wing
Stayed in May 2024
Family
6 reviews
4.0/5
Very Good
Posted on Jun 29, 2024
I am happy with this place
WDavid
Standard Queen Room
Stayed in Apr 2022
Solo travellers
1 reviews
4.2/5
Very Good
Posted on May 22, 2022
The Hotel is nice, clean, and comfortable. The staff were very helpful. I enjoyed the homey atmosphere.
However, there are a few things one should be aware of before booking: The hotel is in the historic district just about 5 min walk west from the Prominade area. Taxis cannot drive in, so it is necessary to walk in with one's baggage. Also, any excursions will start with a walk out of the area to the main taxi stand. Navigating the area can be a challenge the first couple of times; one MUST have the ability to use their maps app. T-mobile - America has an international plan that give you up to 2G speed unlimited data and texting, but I highly recommend getting a local sim card. Look at the map of the city before choosing this hotel. There are a lot of nice restaurants within 2-5 minutes walking. Furthermore, the office closes from 11pm till 7am. Most importantly, they DO NOT take credit cards. IF you did not pay for the room online, you will need local cash, and you will need it to pay the taxes on the room, and for a taxi if you booked it through the hotel. Cash only. (They do have a zelle option, but I could not get it to work. I recommend cash. Speaking of cash, one should get it from an actual bank ATM as the rates 11% vs the 22-25% some private ATMs charge.)
I give the hotel 4 of 5 for comfort, 5/5 for cleanliness, 3 or 5 for location.
I'd give this hotel
Dan Dan Lin
Comfort Double Room
Stayed in Jun 2024
Travel with friends
19 reviews
3.7/5
Posted on Jul 25, 2024
This hotel has done a great job both in appearance and room decoration, providing a comfortable and beautiful environment to live in. The only drawback is the lack of an elevator and the need to carry luggage up and down the stairs, which may cause some inconvenience to guests carrying large luggage. However, this small shortcoming will not affect the overall accommodation experience, and it is still a recommended choice.
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April Chang
Standard Queen Room
Stayed in Nov 2023
Travel with friends
11 reviews
3.5/5
Posted on Feb 1, 2024
RECEPTION It’s so early to harvest, maybe because it’s a holiday.
It's in an alley, so parking is troublesome.
The water heater was broken, so we arranged to go to another hotel that was closer to the attractions.