Name: Garden Inn and Extended Stay
Address: 130 S Lakeview Dr, Shepherdsville, Kentucky, 40165, 130 S Lakeview Dr, Overseas, United States
Rating: 2.1

All reviews

Negative reviews

Definitely overpriced....if hadn't already been charged would not have stayed...black ring in toilet....tub not clean either....would not recommend 

Couldn't re book when flight canceled due to weather. Lost money

24-hour front desk

Luggage storage

Wi-Fi

Breakfast

Non-smoking room

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King Room - Non-Smoking

Long story short, this place is disgusting and I would suggest sleeping in your car over staying here. I made a trip advisor account solely to warn others about this place.   When we pulled up I thought to myself, the outside looks a little run down, but surely the inside would be much better. Oh how wrong was I... it took roughly 3 tries for our key reader to open, and we were finally granted access to our room it was as disappointing as you could imagine.   The bed that I was going to be sleeping in had a long curly hair laying on the comforter, an encounter we all love after a long day of traveling. Along with that, there was a significant amount of black crumbs scattered across the bedspread from god knows what. Those crumbs also managed to find their way underneath and in between the bed sheets. There were also multiple large ink stains from what seemed like an exploded pen. Where any other hotel who has any care about their public image would have thrown the sheets out, The Garden Inn decided, nah we can get some more use out of these. The pillow cases were stained yellow from most likely sweat and a lack of cleanliness.   At this point I was just extremely disappointed with the amount of effort that went into getting this room ready for us. I went to the bathroom to pee since I had been on the road for 3 hours and I was met with another wonderful sight. I was greeted by a wad of hair floating in the toilet with a diameter of roughly 4”, it almost seemed like someone emptied out the shower drain or cleaned out their hair brush and left it in the toilet as a gift for the next visitor. Not only did the previous guests not care enough to clean up after themselves, but the workers didn’t care enough to even flush the toilet.   This place is about as low as you can get for a motel, in terms of quality and cleanliness and I would avoid this place at all costs, even if it means sleeping in your car in a fast food parking lot.   Safe Travels

Booked online and checked into Room 261 after 11pm for two nights. Outside appearance and upkeep is not very well. Checked in and went to room, immediately upon checking the room the bathroom had a used bar of soap in it, tub was not clean,  black ring around the water in the toilet, floor dirty. Sink had hair on it and fixtures hadn't been wiped clean. Bed spreads had holes on the top of them, poor drywall work on ceiling patch, cobwebs behind the door. There is no refrigerator in the room.  Maintenance and repairs that had been made in the room and bathroom looked hurried and poorly done.   Went down to the office and let them know the state of the room. They did not offer to come up and check just told us they had no other rooms available and if we wanted to leave they would refund us. They ensured us they would clean the room the next day. At this hour we had no place to go.   The next day the bathroom was cleaned better but not good. Black ring was removed from the toilet so it was evident it hadn't been cleaned before for some time.   Stairs going to the 2nd floor in the back has hand rails cobbled together. 1st room in back on the bottom floor has curtains open and is filled with what appears to be supplies. Ice room smells musty and isn't clean. Driveway and entrance road is not in good shape.   For the event that was scheduled that drew over 140,000 people to the area the rooms pricing was raised to more than double for the weekend at $120 per night compared to online pricing for same room the following weekend of $56 per night.   Very disappointed in room and price. All appearances seem to show lack of pride or upkeep of hotel. We will be more careful and plan better when looking for a hotel again. Other reviews of this hotel are about the same and answered with excuses and sorry.

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22.2km from Louisville International Airport

31.9km from Denver Louisville Union Station

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Discover 49 reviews of Garden Inn and Extended Stay, rated 2.1 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Garden Inn and Extended Stay Reviews: 49 Verified Reviews Latest 2024 | Trip.com

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Garden Inn and Extended Stay Reviews