Guomao Yaxuan Apartment Hotel

Guomao Yaxuan Apartment Hotel Reviews

Guomao Yaxuan Apartment Hotel

Block C, Chengshi Tiandi Plaza, Jiabin Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Guomao Yaxuan Apartment Hotel
Guomao Yaxuan Apartment HotelGuomao Yaxuan Apartment HotelGuomao Yaxuan Apartment Hotel
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Guomao Yaxuan Apartment Hotel Guest Reviews

4.3/5
57 reviews
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(57)
Positive reviews(55)
Reviews with photos/video(11)
Clean and tidy(13)
Awesome rooms(11)
Awesome stay(6)
Great service(6)
Large rooms(5)
Great location(5)
Awesome amenities(4)
Negative reviews(2)
DavidDuVal
Featured Room - 1-Bedroom
Stayed in Mar 2024
Solo travellers
39 reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
This is a huge room. Actually, it’s like an apartment. There’s a separate living room area in a separate bathroom and kitchen area. It has everything you need. There’s a TV in the bedroom and living room. To find it, you need to go in the B section of the building and then tell the security guard the name of the hotel, and he will then help connect you on WeChat. Then they will give you a pass code to enter the room.
Response from Property: 尊敬的賓客，感謝你的入住，謝謝你的支持與好評，謝謝
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Apr 2023
Business travellers
34 reviews
5.0/5
Outstanding
Posted on May 7, 2023
Not a bad place. Staff super friendly and addressed all of our needs very well
Response from Property: 尊敬的賓客，感謝你的入住，謝謝你的支持與好評，謝謝
ton21bkk
Comfy Room - 1-Bedroom
Stayed in May 2024
Solo travellers
8 reviews
5.0/5
Outstanding
Posted on Jun 20, 2024
Checked in again, the service is consistent. Since the flight time is early, I hope to check in early. I got permission and the room was cleaned in time. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for coming again, thank you for your support, thank you
Anonymous User
Finely Decorated Room With Kitchen
Stayed in Oct 2023
Other
9 reviews
2.2/5
Posted on Nov 27, 2023
The room I checked into was not the room type I booked, but was assigned by the boss. When booking this B&B, there is no point in choosing the right room type before paying. I was woken up by the noise from the construction site at 8 o'clock in the morning, and I realized that my bedroom was next to the construction site. I remembered how my boss said that I wouldn't like the room I booked because it faced the construction site. Although it was almost 5 o'clock when I checked in, I was told that the guest had "just" renewed his lease and that he would not have that room type again for a long time, but he was still selling the room here. He also repeatedly said that the room price I gave was low, it was basically the cost price, and the renewal price would never be this price. He said that if I didn’t like the room, I could get my money back. He seemed to really have objections to the price that Trip sold me. The guest came. If you want someone to cancel, then you don’t have to do anything. It was a room that was temporarily booked less than an hour before check-in. I didn't want to have to run around and stay for one night. I don't know if they have special sales, and I don't set the price, but I get this kind of treatment. I stay in hotels frequently and never need an upgrade. It's useless to tell me that the upgrade is useless, not to mention that the room is not an upgrade at all, but the goods are wrong. B&Bs are very troublesome and have too many human problems. Even if you ask for a high floor in a hotel, no one will look at the price and say it’s not available.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your opinion. The well-decorated room you booked was indeed extended that night. In order to satisfy you, we specially arranged a well-decorated one-bedroom, one-living room with a projector to make your stay unsatisfactory. We are deeply sorry. If you are not satisfied, you can get a full refund because we don’t want you to be unhappy with your stay. As shown on the platform, we can see that our furnished room is a small single room. We thought that a free upgrade would satisfy you, so we reserved the room, but in the end, you were The unhappiness is our fault. I apologize to you again. We will try our best to do better. I hope you can have a happy experience when you come again. Thank you.
Guest User
Finely Decorated Room With Kitchen
Stayed in Apr 2023
Business travellers
8 reviews
5.0/5
Outstanding
Posted on May 21, 2023
The price is reasonable and reasonable. The room is so quiet and the hygiene is not bad? The Internet is slower, but it is acceptable The only downside is that it is not close to the subway station"There are not many food options downstairs and I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, and look forward to visiting again, thank you
Guest User
Finely Decorated Room With Kitchen
Stayed in Feb 2023
Family
2 reviews
4.5/5
Great
Posted on Mar 24, 2023
A family of three came to Shenzhen for three days. It's a bit far from the subway entrance, but there is a kitchen for cooking. It's very suitable for us who have young children who don't want to give him takeaway. The kitchen utensils are complete, you only need to buy seasonings and ingredients. The host's service attitude is very good, and he will reply immediately if there is any problem. The room I booked originally couldn't see the Emerald Terrace. The host proposed to change the room. The room is bigger than the original one. However, there is a unit renovation nearby, and the whole corridor is covered in dust when I go out and open the door. And the decoration is a bit noisy in the morning, but the sound insulation of the room is very good, if it is not for the decoration, the sound is basically quiet. The overall evaluation is satisfactory, and the price is cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, look forward to coming again, thank you
Anonymous User
Comfy Room - 1-Bedroom
Stayed in Aug 2023
Solo travellers
9 reviews
1.0/5
Posted on Sep 24, 2023
It's so bad that the rooms are not changed for each guest.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. We are sorry for the unpleasant experience. Since the platform blocked our contact information when you checked in, we also tried to contact you before you checked in, but we were unable to contact you and could not send you an email in advance. The check-in guide will cause you to walk around in circles because you are not familiar with the route. Normally, all we can contact will contact you in advance and send you an accurate location. We will also send you the room number of the building you are staying in so that you can go directly to the room to check in, so , I am deeply sorry for making you very unhappy that day, and I also hope you can understand that it is not our problem. This is because the platform is related to your personal privacy. However, you will receive our contact information after your order is successfully placed, that is It says that you can contact us, but we cannot contact you directly. We would also like to remind future customers that in order to make your stay more convenient and happy, please contact us in advance after placing the order. As for the room difference you mentioned , it is not a one-guest change. When you checked into the room at noon, we asked you three times. The first time we asked you, if there is no problem with the room, please send me a deposit. After sending the deposit, we asked you again if you were satisfied with the room, but you never said If you are not satisfied with your stay, we will give you a free upgrade or replacement. If you really don't like it, we will also agree to refund you. We never force others to stay and would rather have an empty room. This is the purpose of our service.
Guest User
Featured Room - 1-Bedroom
Stayed in Sep 2022
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 3, 2022
It is convenient to travel, the room is clean and tidy, the owner of the B&B is very kind, the quiet environment improves the quality of sleep, and the price is affordable. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and your support. We look forward to visiting again. Thank you.
Guest User
Guestroom - 1-Bedroom
Stayed in Mar 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on May 1, 2024
房間很寬敞 酒店式公寓 有沙發廚具 可煮東西吃 房東大哥人很不錯 有問題儘管找他 服務很細緻！
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Response from Property: 尊敬的賓客，感謝你的入住，謝謝你的支持與好評，謝謝
Guest User
Featured Room - 1-Bedroom
Stayed in Oct 2024
Business travellers
17 reviews
3.0/5
Posted on Nov 25, 2024
普普通通的民宿，房間不大，衞生一般，設施陳舊，被褥比較臟，衞浴馬桶損壞嚴重，一次性拖鞋很薄，洗髮水很差。。。
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Response from Property: 尊敬的賓客，感謝你的入住，謝謝你寶貴意見，關於你所説的，在你入住時我們問過你房間是否滿意，包括所有入住過的，我們為了達到入住滿意度都會主動現場問房間是否滿意，如不滿意在我們房情況下可換選，還是不滿意我們寧可空房都可以全額退款，所以，你所提的我不知是不是因為退房時要晚退我們由於當天入住的已到達，房間緊張才在中午一點催你退房讓你不開心請多理解，在此我也表明我們退房和入住時間，在房不緊時可提前入住，可推遲到兩點，請多理解，謝謝🙏
🔥ying🔥
Tatami Double Bed Room (Cooking Allowed)
Stayed in Sep 2024
Business travellers
29 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
還好，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，想，，，，，，，
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Response from Property: 尊敬的賓客，感謝你的入住，謝謝你的支持與好評，謝謝
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Nov 2023
Couples
2 reviews
5.0/5
Outstanding
Posted on Dec 26, 2023
交通很方便，衞生乾淨，設備齊全，房東服位到位，住起來非常舒服 暖氣温度夠，空間大，非常不錯的選擇，強力推薦
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Response from Property: 尊敬的賓客，謝謝你的入住，謝謝你的支持與好評，謝謝
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Nov 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 26, 2023
交通方便，衞生好，設備齊全，房東服位到位，暖氣温度夠，空間大
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Response from Property: 尊敬的賓客，謝謝你的入住，謝謝你的支持與好評，謝謝
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in Aug 2023
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Sep 30, 2023
位置好，容易找，服務到位，乾淨，方便
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Response from Property: 尊敬的賓客，感謝你的入住，謝謝你的支持與好評，謝謝。
gshen0408
Tatami Double Bed Room (Cooking Allowed)
Stayed in Mar 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
很多年了。每次來深圳 都會住這裏 房間很舒適 乾淨 一應俱全 樓下生活非常方便
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Response from Property: 尊敬的賓客，感謝你的入住，謝謝你的支持與好評，謝謝